|"Nicely decorated and modern rooms"||(in 41 reviews)|
|"We will definitely stay again"||(in 9 reviews)|
|"Got nice complimentary wine and snacks"||(in 3 reviews)|
|"It was VERY NOISY because of traffic at el Camino rd."||(in 1 review)|
|""There were some issues, but they were quickly addressed and resolved by management.""||(in 1 review)|
|"I went to the front desk and notified staff of their mistake."||(in 4 reviews)|
|friendly staff||in 78 reviews|
|room was very clean||in 65 reviews|
|great location||in 62 reviews|
|continental breakfast||in 61 reviews|
|front desk||in 37 reviews|
|free parking||in 27 reviews|
|would stay||in 15 reviews|
|bed was comfortable||in 14 reviews|
|palo alto||in 14 reviews|
|outdoor patio||in 7 reviews|
|complimentary snacks||in 6 reviews|
|el camino||in 4 reviews|
|staff extremely||in 4 reviews|
|good place||in 3 reviews|
|updated clean||in 3 reviews|
|addressed and resolved||in 2 reviews|
|broke my wrist||in 2 reviews|
REALLY AWFUL, LOW-BUDGET HOTEL! BAIT-AND-SWITCH F
It was in a pretty good location since it does have a Palo Alto address and is right on El Camino Real. But, it is not right in the heart of Palo Alto near downtown or Stanford. They do offer a free bag of chips and free water (Kirkland brand) in the room. And, there is a coffee maker if you need it.
EVERYTHING! This is a total "bait and switch". The website presents a cute, quaint hotel both through the photography/logo and language that is used. It is anything but. I looked in the closet and saw an old, used "Days Inn" paper cup (why has the closet not been cleaned out!!!), and it made sense. This must be a former Days Inn. The rooms are motel-style where they open into a parking lot. They feature a weak chain for the door. I was 1,000% disappointed, especially for the price. The website said, "our continually updated, one of a kind guest rooms feature plush beds, modern bathrooms, and a full array of amenities." This place is nothing like that description. It is not at all updated. It was formerly a Days Inn, and it looks like an old, out-of-date Days Inn that would be better in a low-end neighborhood not Palo Alto. The only good thing about the room is that it had a large flat screen TV with Dish Network. And, there is free wi-fi. The beds have no headboards, the pillows are bad, the bedspreads have stains, the lamp shades were cracked and showing yellow water stains, the furniture is way out of date, the hangers were old, the room is super small (had to put the luggage rack in front of the entry door to have room). The bathroom is bad – the door didn’t even close all of the way. The towels are like loofah sponges - very thin and really rough. I noticed wear spots on the carpets and the walls were dinged and nicked. And, sadly we paid $238/night - $270+ with taxes/fees (based on the language and imagery on their website). It is really bad. I would AVOID this hotel like the plague unless they offer a super, super low rate. The lady at the desk claimed that they were renovating (I saw no evidence). I highly recommend you wait until the renovations are done and then give it a try (but, only once you have photo confirmation of the end result). If their renovations live up to the website imagery and language (and price), then this will eventually be a fine local hotel. But, right now, it is not good at all. The lobby features tired wood paneling and very tacky decorations. And, they offer a "grab and go" breakfast, but it is super basic with plastic packaged muffins and danish. I highly recommend you avoid this hotel!!
You could hear every footstep from person in the room above.
I just liked everything about it nothing really negative.
If I had to be picky the fact there wasn't many movies on the tv but everything is HD so how can I really complain?
Discover the excitement and beauty of Palo Alto at The Palo Alto Inn. This charming boutique hotel epitomizes California style, from its refined style to its relaxed feel. The Palo Alto Inn is centrally located near just about everything that draws visitors to the city, from Stanford University and California's Great America to the The Hiller Aviation Museum and the Museum of American Heritage. The hotel is also close to two of the region's most popular outdoor attractions, including the Baylands Natural Preserve, a birdwatcher's paradise and Stanford Loop, known by local runners and joggers as "The Dish". Shopaholics can indulge at the nearby Stanford Shopping Center as well as explore the many shops, restaurants and cafes in the immediate area.
The Palo Alto Inn offers a haven of comfort and relaxation for those visiting for work in nearby Silicon Valley or San Francisco, easily accessible via the nearby Highway 280 and Highway 101. Abundant public transport and hundreds of bike paths make it easy for guests to leave their cars parked for the entirety of their stays. The hotel's proximity to major freeways, the Norman Y. Mineta San Jose International Airport and San Francisco International Airport makes it easy to return home at journey's end.
The Palo Alto Inn offers all of the comforts of home, with spacious guest rooms appointed with modern conveniences galore. The 100 percent smoke-free facility features plush beds dressed with premium linens, full bathrooms stocked with premium amenities, flat-screen TVs with premium cable channels, microwaves, refrigerators, laptop safes, WiFi and free bottled water and snacks, as well as free newspaper delivery Monday-Friday. Modern decor and tranquil color schemes enhance relaxation. The hotel ensures every morning gets off to a great start with complimentary continental and grab-and-go breakfasts.
based on 428 reviews
Policies vary by room type and provider.
The Palo Alto Inn is located at 4238 El Camino Real, 4.2 km from the center of Palo Alto. San Antonio Shopping Center is the closest landmark to The Palo Alto Inn.
Check-in time is 14:00 and check-out time is 11:00 at The Palo Alto Inn.
Yes, The Palo Alto Inn offers free Wi-Fi.
Yes, The Palo Alto Inn offers free parking.
No, The Palo Alto Inn does not offer free airport shuttle service.
The Palo Alto Inn is 17.8 km from San Jose. The Palo Alto Inn is 32.8 km from San Francisco.
No, The Palo Alto Inn does not have a pool onsite.