Daily cleaning, installation of cabin HEPA filters on flights to Palo Alto
|February||Best time to beat the crowds with an average 3% drop in price.|
|July||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|₪3,098||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines and EL AL have waived their change and cancellation fees on flights to Palo Alto. Confirm policies on booking site.
You cannot fly directly to Palo Alto. KAYAK recommends you fly to San Francisco (SFO) (28.78 km from Palo Alto). From there you can rent a car or get a taxi.
San Francisco Airport is 29 kilometers from the center of Palo Alto. View on Map.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Palo Alto is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Palo Alto with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Palo Alto up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Everything- well done"
Cons: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
Cons: "Nothing beat"
Pros: "Will never use kayak again"
Pros: "Overall was just ok"
Cons: "Dirty smelly bathrooms Bad breakfast"
Cons: "See sbove"
Pros: "Great plane--huge and new!"
Pros: "Very professional and very convenient."
Pros: "Not enought time for transit between two flights"
Cons: "Two out of three sutecases did not arrive."
Cons: "Very Bed earing headset."
Cons: "Poorly behaved children in the next row and a young lady with horrific body odor."
Pros: "Plenty of room for the legs."
Cons: "Nice people"
Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"
Pros: "good job rushing us to the correct gate"
Cons: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."
Pros: "I enjoyed that it was a new plane."
Cons: "Given that I have multiple sclerosis, I did not appreciate having to go up a set of steep steps in order to get onto the plane.."
Pros: "Turkish airlines is the worst of the worst."
Cons: "It didn't happen and I wasn't notified"
Cons: "Not enough leg room."
Pros: "The steward was very nice. He let me store my special salad and pudding."
Cons: "No vegan good woithout order"
Pros: "everything was good and don rhith"
Pros: "'we took of late. I WAS PROMISSED ON THE PLANE THAT SOMEONE WILL ASSIST ME TO GET TO MY CONNECTION . IT DIDNT HAPPEN . I LOST MY CONNECTION AND WAS TREATED AT THE DESK AS A VAGABONED. THE PERSON WAS RUDE AND HE YELLED AT ME ! IWAS AFFRAID TO GO TO THE CITY AND STAYED IN AN HOTEL IN THE AIRPORT THAT COST ME 138E SHAME ON THEM ZEHAVA TELEM GILLADI"
Cons: "Security going from venice to Istanbul then israel could have been better"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Overall not a good experience"
Cons: "The plane was very cold"
Cons: "My seat space was too small"
Pros: "flights on time.."
Cons: "Our pre-ordered meals were not served"
Cons: "Connection was too long to Dubai"
Pros: "great movie selection."
Cons: "was asked to show up 1 hour before boarding to a "secure area" with 5 different ID checks... however, once in, no restrooms available and boarding took a long time and was delayed."
Pros: "It was to hot on the plane , I told them 3 times and still nothing chaged .... I don't think I fill fly with them on the future."
Cons: "No complaints"
Pros: "Delayed for several hours before departure, plane was too hot, there was a glitch in the movies, AND they lost my bag."
Pros: "Lost luggage"
Pros: "The hospitality"
Cons: "They cancelled my seat because of overbooking but they can not explain why? I was able to change my ticket two days later. Unexperienced staff, such a caos at the thy counters."
Cons: "It took us 18 long hours to arrive at Germany...and I lost an important meeting..."
Pros: "Everything was okay until I got to Venice,you lost my luggage and couldn't tell me where it's right now!! I'm in Venice without anything and freezing,what should I do?? And I'm here for just few days!!!would you buy cloths for my staying here?! You have said that my stuff will be get directly from Israel- tel aviv ariport to Venice but you lost all the luaggag!!! So I can't think about anything ealas beside thinking about my lost stuff!"
Cons: "Everything was fain but just find my laugh age befor I will get cold and spend my vacation I'll! I will be thanksful for that!"
Pros: "Friendly staff."
Pros: "The Turkish Delight servings before meal is excellent."
Cons: "Very long luggage check-in in Tel Aviv."
Cons: "It was long bat ok"
Pros: "I had eaten only breakfast that day thinking they will serve lunch as soon as we board which was at 1:05 pm. But they served lunch at 4 pm and by the both my husband and I were starved. And then they come and tell us that only one special meal is available and they ran out! It was sooooooo disappointing."
Cons: "The alternate meal that they gave us when we were looking forward to eating our special meal."
Cons: "Customer service. Not losing my bag"
Cons: "Leave on time! On this round trip there were 4 segments and 3 of the 4 flights were late!"
Pros: "Highly skilled pilot."
Pros: "Everyone was nice and it went smoothly!"
Cons: "Never made it"
Cons: "Delay luggage"
Pros: "entertaining system"
Cons: "food could be better, not bad though"
Pros: "Everyone was so nice and I appreciated the chance to pre-board with my toddler! Thank you."
Cons: "See above"
Pros: "The staff was very nice and passed around several times offering drinks and food"
Cons: "The food selections is literally three things. I ordered the cheese tray and the grapes were rotten. I mean, it is already pricey and on top of that bad quality"
Cons: "Delays, seats are cramped and uncomfortable"
Cons: "The terminal 52A-J is a disgrace"
Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."
Cons: "No signage for checking bags. Was total cluster. No one knew where to take bags or what line to be in. Employees kept telling us we were in the wrong line but didn’t seem to tell us what was the correctly line."
Cons: "Lateness, seat comfort and gate checking a duffel bag"
Pros: "Boarding, comfortable seats, clean"
Cons: "Mediocre service, choice of food was down to one option (and I was on the 2nd row)"
Pros: "Flexibility and helpfulness of staff."
Cons: "I no longer fit in the seats because they keep shrinking the pitch"
Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"
Pros: "Loved the entertainment features. Great movie selection!"
Pros: "Flight was on time."
Pros: "Took off and arrived on time."
Cons: "experienced a 1hr mechanical delay. it would be nice if refreshments were served."
Pros: "Comfortable seats."
Cons: "Internet slow to access."
Cons: "For a flight five hours or more I was disappointed that there was no complimentary food. It otherwise it was fine"
Pros: "blanket made it comfortable"
Cons: "No entertainment options"
Pros: "See above"
Cons: "See above"
Cons: "No Gogo entertainment"
Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."
Pros: "I can't comment on food or entertainment and there is no N/A option. I did not purchase food or use the wifi for entertainment. The seat I upgraded to was comfortable and spacious even if it didn't recline (I sat in front of the OWWE)."
Cons: "That fact that on both ways they changed our flights which either we got to the destination late or we had to run across the airport so we don't miss our flights"
Cons: "People still using mobiles as we were taking off. Crew seemed not too bothered."
Pros: "The entertainment screens and the new seats in business class were very nice"
Pros: "Tebsnacks were awesome!!"
Pros: "It's nice to see a large corporation getting back to the basics which helped their company grow CUSTOMER SERVICE!!!"
Cons: "The airport waiting times through TSA check points. It's over kill and an obvious reason just to extend employment. Reminds me of the old saying " the criminals are running the asylum @"
Cons: "Same as above"
Pros: "Nothing absolute nightmare .. no water .. are you serious"
Pros: "we arrived safely"
Cons: "had to take a shuttle to depart from a remote terminal. Had to climb up a long ramp. Seats were very close to each other (no knee room). No food. not enough overhead space for luggage. Very tight and uncomfortable seating."
Pros: "The seats were comfortable and had good foot space."
Cons: "Sits were not comfortable."
Pros: "How the pilot was insistent on the idea of taking off and flying, although we were informed of two system error messages, alledgedly the first for an issue with the AC, the other regarding the drain system. After our return to the gate for the second warning, I deplaned. Didn't feel safe after that!"
Cons: "Same as above."
Cons: "Due to the delay which caused us to miss our connection we had to get a hotel, which we had to pay for. It also caused me to miss work the following day."
Pros: "Everything. I was amazed and extra appreciative that my checked bag made what turned out to be a very tight connection! Thanks!"
Cons: "Everything was great. I would like to connect that it would be nice to have a not applicable rating option for food and entertainment as they are often not applicable but having to choose something effects the overall rating."
Pros: "I got to my destination safely. That's about the only good thing."
Cons: "The flight was delayed 4 times. The airline was not very helpful during times of delay - normally airlines would offer food or drink vouchers - none of that. The flight was delayed for a total of 4 hours. When I arrived into LAX, I had requested if I could go on an earlier flight if there was space (rather than catching the later one - an hour later). They asked me to pay $200 to change it. Fair enough if you want to charge me for a change of ticket - but then the plane that I was supposed to go on got delayed for 3 hours and you don't offer any sort of compensation - thats really not something I expect from American Airlines"
Cons: "It was very delayed which I understand happens but then we arrived in San Francisco and were delayed on the runway because of the gate. I think at this point moving us to an open gate would have been nice - we had been delayed for so long - my 8 year old daughter was really having a hard time. Instead we had to sit and wait for 20 more minutes once we were on the ground. This seems avoidable to me."
Cons: "I'll never book AA again."
Cons: "Entertainment was terrible No free wifi, no tv screens on seats"
Cons: "Not crowded. On time"
Pros: "Everything else OK."
Cons: "Sat on the ground for a long time after boarding."
Pros: "Service and the price!"
Cons: "Lots of things but I’m sure TAP it’s working on this!"
Pros: "Newer planes, good service"
Cons: "The terminal in Lisbon is poor. Poor food choices. Dirty bathrooms. And keep an eye on the change you get back, 2 out of 2 purchases they tried to shortchange me... one was for over 2 euros."
Cons: "Watch out for the extra fees and restrictions. We booked a flight knowing that we weren’t allowed a free carryon. We didn’t know the cost for one checked bag was $120!"
Cons: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."
Pros: "On time, very polite."
Cons: "Flight delayed but otherwise it was good! Maybe entertainment such as tv monitors or inflight entertainment upgrade."
Pros: "Crew was outstanding"
Cons: "Not over selling the flight and making passengers stay over night. I would have loved to be home as planned"
Pros: "Plane was fairly modern inside with power sockets and usb sockets for each seat."
Cons: "Checkin was a total computer and staff failure. Checkin staff really bad and unhelpful Boarding was late. Mechanical delays over an hour. Late flight. Flight attendants forcing you to put bags under seat in front of you instead of overhead bin. Bad lunch. Some attendants poor attitudes."
Cons: "They are very sneaky and try to make you check carryon bags - for $120. Will never fly w them again."
Pros: "Staff was pleasant, nothing special"
Cons: "Food was mediocre and cold except for the major hot dish. Lights were on almost all night in cabiaudio and video were subpar or nonexistent. Staff explained it was an old plan Seats were okay for short fight but not comfortable for long flight"
Pros: "Food was ok. Check in was ok in Portugal. The plane was good (entertainment and seat comfort)."
Cons: "flight crew can be more friendly in my opinion."
Cons: "At checkin in Miami, Agent at the counter was utmost arrogant with no customer skills whatsoever, lack of manners, the whole counter operated like some bad dream circus. Luggage fee you learn about at checkin is the cheapest scam ever!"
Cons: "Some of the worst customer service, seats that do not recline at all, minimum leg room, and worst of all a 2 hour delay that made me miss my connecting flight for which they took NO responsibility stating that they can have delays for up to 3 hours without having to compensate anyone."
Cons: "I did all my research when I booked my flight. Nowhere did it tell me I was booking a discount flight. I had to pay extra for my bag on a long international flight, which I make frequently. Absolutely misleading an unjust. I feel cheated, I will never fly Air Portugal again and I will warn all my colleagues in the travel and tourism industry that I work about the disgrace I felt as a passenger with Air Portugal. It's not the first time I flew with them, but it will be the last!"
Pros: "Comfortable chairs with foot support., friendly staff, good food and choice of entertainment."
Cons: "Tap changed the times on my original flight from Portugal to Rome then changed the times from my first flight from Boston to Portugal making it impossible to connect from Portugal to Rome.both flights were tap airlines. We were charged 462.00 extra to take the next flight out 3hours later. We were charged twice for the same flight from Portugal to Rome. It was not our fault that we could not connect in Portugal, every other airlines would make resonable accommodations with out any extra charge. We both feel cheated by tap airlines and it made our vacation very stressful trying to resolve the double charge. It has not been resolved as of yet and we our very disappointed on how we were treated. can’t get anything other than the blame being passed around."
Pros: "Food snack was okay. Flight attendants were polite."
Cons: "Gates were switched with no notification. Sat on the tarmac for 45 minutes before takeoff apparently waiting foR the little truck to tow us to the runway. The seats are incredibly short in length, zero room for a 6’3” person. I was terribly scrunched up and uncomfortable. Knees are raw from rubbing the back of the seat in front of me. I’ll be watching flights to be sure I never take this model of plane again or chooses another airline."
Pros: "My experiences on TAP have always been pleasant. The crew is friendly. Everything works as it should. No complaints."
Cons: "TAP charge us for baggage extra $189 they said was not include in price.a lot of people was upset include us .we never will fly this line again.I will report for local News in Miami that airline is scam."
Cons: "flight was delayed. ended up missing our flight from newark home."
Pros: "The name on ticket had the wrong last name for second passenger and they were not helpful. Only solution was to purchase an additional ticket. Not part of my budget. Poor service from gotogate and TAP Portugal in Barcelona. Very upset and sad."
Cons: "Boarding difficult for immigration"
Pros: "The staff were really friendly and the flight was as comfortable for me as a transatlantic journey in stage class can be. The food was surprisingly tasty and that Portuguese wine was offered for free made me and the passengers around me feel welcomed and well taken care of."
Cons: "My flight arrived late, apparently, as myself and people on two other connecting tap flights all deplaned after our respective boarding calls had begun. There was no announcement for people with tight connections or about what to do if we couldn't make them. That tap didn't plan out sufficient connection times for the conditions of the airport, and that it was security, not to itself, that did anything to try to expedite is through passport control, etc was disappointing and resulted in several extra hours stuck in the airport for me and for those on one of those other missed flights having to wait overnight for another seat"
Pros: "Service, the way the pilot communicated our delay and the food and beverage"
Pros: "Seats are fine. Flight was on time."
Cons: "Food was bad. Not much water given. No snacks between meals. Old entertainment system."
Pros: "Both check ins (to and from Boston) the staff were rude. No information, just alot of speaking Portuguese to other staffers while my family and I stood there. The flight and crew were good, clean, kind and efficient."
Cons: "There was a strike in Lisbon. Thousands of people trying to go through security and four people working the booths. Plus NO information. Just chaos, bad feelings and HOURS of standing in lines. Stressful. Will NEVER go to Lisbon again."
Pros: "We were traveling with a 7 month old so boarding was made easy by the crew. Most of the crew were quite pleasant during the flight."
Cons: "The entertainment system hand piece failed so you were unable to select channels, turn the over head light off or ever call for assistance. We had to get another passenger to do that for us. Ultimately the light bulb had to be removed from the fixture. During the flight, we asked for more refreshments and were told we could only have water by a flight attendant. Upon arrival at our destination with a child in hand, our stroller was not unloaded at the gate so we had to carry our child and all that travels with him to the baggage area. For anyone travelling internationally, you will know this is generally quite a distant from the gate in major airports. The strollers and car seats arrived in baggage 30 minutes after the main luggage. When staff were approached they were short and appeared very disinterested in helping. TAP failed on this flight home."
Cons: "There is only one unusual thing - the flight attendant was poking me to ask if I wanted food as I was clearly asleep and did not want to be bothered. There were still 90 minutes left till landing. Awkward and unnecessary and why in the world would she do that? Let people rest, please. :-)"
Pros: "Good staff, Quick flight, Easy flight no problems. The biscuits are tasty."
Cons: "Seats need an inch or two more leg room for me, the biscuits they gave out were tasty but would of been really nice to have a sandwhich. But that's air travel these days. There was a slight problem with the air craft before we took off. Air conditioning was off and the door were closed while we sat there for 15 mins. They kept us well informed though, not the end of the world."
Pros: "Waited in an hour + 1/2 to check a bag, then waited an hour to board the plane. None of the employees told us what the delay was they just let us stand in line."
Pros: "Great flight, cordial, good food (yes, it's possible), good entertainment !"
Cons: "Boarding process at the gate can be improved."
Cons: "Food was a piece of bread with some ham.....why bother?????"
Pros: "The checkin staff at LHR were really good and helped me with my visa application. They helped me to not miss my flight. Ten out of ten for them."
Cons: "In flight food was very poor"
Pros: "Everything was mediocre,"
Cons: "Seats were too narrow,very little leg room,poor choices in entertainment"
Pros: "Great flight! Unexpectedly good amount of food and good entertainment. On time. Seats were comfortable w good room."
Cons: "Boarding was pretty disorganized and crowded and seemed like it took even longer than it normally takes. we were lined up for a while before boarding initiated."
Cons: "Schedule was impossible to make the connection due to the need to go through customs which took 45min. Flight was delayed and we missed our connection. The delay was over 6hrs which was rough."
Cons: "I understand that the airplanes over that was the driest chicken I've ever seen."
Cons: "They keep us inside the bus trapped for more than 20 min, before boarding, very bad experience."
Cons: "We were told that we wouldn't miss our connection, but we did and had to wait the whole day for the next flight plus stay the night in Frankfort before going to our final destination."
Pros: "Good flight, boarded and left on time. Food and service were fine."
Cons: "My entertainment system at my seat kept freezing. Would have used it throughout the flight but was only able to watch one movie. Reset attempts occurred but eventually I gave up."
Pros: "Everything was perfect. More than I expected and would certainly fly with them again."
Pros: "Flight on time"
Cons: "Not being able to check in and pick seats until 24 hours before flight"
Cons: "The 8 hour flight took forever. From boarding taking over an hour (I admit it was a full flight), the TV sets didn't work. They finally got most of the TV sets to work but we could only watch one movie that has several glitches (restating the movie after 15 minutes and volumes had to constantly be adjusted). The good options were limited for a pregnant women (sordfish - high in Mercury, turkey sandwich - not supposed to ear cold cuts, and meatballs (I unfortunately dint eat beef). I should have opted for the vegetarian meal but I wasn't pregnant when I booked my flight and the crew could not accommodate me. Also I think the should have servered one more round of drinks for a ver long flight)."
Cons: "Seats service people"
Pros: "The plane was bright, well-lit and clean. The crew was responsive."
Cons: "Nothing really."
Pros: "Very polite and helpful crew. I liked that even though the flight was short (less than 3 hours), we still got a sandwich, fruit, and a candy bar. Much better than just peanuts or pretzels."
Cons: "I personally didn't find the seats very comfortable."
Pros: "Checking and boarding was easy and well organized . We have breakfast on the plane and the crew was very polite ."
Cons: "Delayed flight as usually when you travel with TAP. The juice taste is awful."
Pros: "The flight did not start on time but made up time in the air and we landed early."
Cons: "The female stewardess spilled water on mr and then reprimanded me instead of apologizing. My tray was broken and the seat in front of me did not work."
Pros: "Everything I'll do the same next trip!!"
Cons: "No complaints!!"
Cons: "We were delayed over an hour in total"
Cons: "Talking, crying 6 yr old next to me."
Pros: "787-9 Full Flat business class"
Cons: "A bit long for baggage loading especially we arrived in almost midnight"
Pros: "Nice selection of media. 767-300 is comfortable."
Cons: "Late boarding due to plane's turnaround issues. Unusually long delays at baggage claim...may have been lack of coordination on part of the airport."
Pros: "Can't really complain; a typical, good flying experience with Air Canada. They're the only ones that go direct between YYZ and SFO, so not much choice there, but their staff are always friendly and courteous, and usually the plane provides wifi (for a price), which makes the hours whiz by."
Cons: "There was a slight delay in boarding at SFO, but that was more due to the lateness of a different plane/airline, so not really Air Canada's fault."
Pros: "I was able to change my seat from a middle to a window. I also had an open seat next to me so I was not squeezed in. The person at the desk in Toronto was very pleasant and helpful."
Cons: "Everything Luggage no come on time This is the worst company"
Pros: "Very accommodating with my seating requests; very kind staff and nice new plane"
Cons: "Got delayed in toronto for 24 hrs and there was a lot of waiting and disorganization"
Pros: "Everything was good, that day was to much therbulans. Thank you air Canada"
Pros: "Fantastic service. I will use Air Canada again."
Cons: "The delay was unforeseen but acceptable."
Cons: "Air canada does not inform that flights from us are considered local and they will charge tou for every checked bag"
Cons: "I did not like aircanada changed my sit without asking me.I did not like delays."
Cons: "The staff is always hit or miss"
Cons: "Uncomfortable, had to sit sideways since my seat didn't recline and the passenger in front on me reclined into my lap. Stewardess did nothing to help, chose to ignore me and went in the back to knit.."
Pros: "In flight Game of Thrones!!"
Cons: "The lines at YVR were horrendous."
Pros: "on time, boarded quickly"
Pros: "Having empty seat next to me made for comfortable trip"
Cons: "Broken headphone jack made trip feel very long and boring because couldn't watch TV."
Pros: "Was not delayed"
Pros: "the mounties rock, seriously"
Cons: "Air Canada shares a trait with many other incompetent organizers: everything is fine if nothing goes wrong, but there are no contingency plans in place in case something goes wrong. So, things get more and more delayed. Can't you predict roughly when the plane is going to land (once it is in the air!) and arrange for some gate to be open, so that we don't have to sit on the ground for 45 minutes once it has landed, for example? People who know how to organize are ordinarily capable of doing that. Furthermore, the lack of transparency is really frustrating: we just sit on the tarmac with no indication of how long we're going to be there, and the estimates of the delays are completely wrong when we're given them."
Cons: "The fight had intercom problems and that delayed us for 5+ hours with no decision as to the resolution. We finally got home at 4 AM ...."
Pros: "The pilot set an expectation of an early arrival (30 min) that was not met."
Cons: "Flights delayed both there and back, with no advance warning and no reason given. Online & airport signage said flight "on time" the whole time. Asked Air Canada Customer Service desk in Toronto to change signage to accurate time, they were SUPER snooty and treated me like an idiot. Signage did not change, my husband came to airport "on time" to pick me up and then had to sit there 1-1/2 hours. They are inconsiderate jerks."
Pros: "Was really tired as just arrived from Tokyo, but it went well. Folks nice."
Cons: "Airport signage and boarding was a bit confusing, as our announcements overlapped with the gate next door and couldn't tell difference easily."
Pros: "The fact that the plane landed safely"
Cons: "The service was horrible. They kept changing boarding gates on us. Luggage didn't arrive. A little delay. The service was poor as well"
Pros: "Great airline. Highly recommend them"
Pros: "We were safe."
Cons: "Big problems with frequent flyer miles. After a number of hours into the effort I am told my miles won't count. For the average airline it takes about 30 seconds to join the frequent flyer club. Air Canada now is my last choice for long flights. Ok maybe before Frontier."
Pros: "There we delays and baggage transfer issues at Montreal for connecting flights. There were delays leaving from Rome."
Cons: "Delays and screening process in Montreal."
Pros: "Bags were checked all the way through, Canada to US and I didn't have to recheck them before connection into US."
Cons: "That they make you take your headphones off during takeoff and landing - ear buds only makes no sense."
Pros: "The trip from Toronto to San Francisco was better than the San Francisco trip because the return trip was on a Boeing 747 and a much more comfortable than the Airbus."
Cons: "The Airbus red eye going to Toronto was too cramped so it was not very relaxing. The planes are not clean. I'm glad I have wipes to clean the table tray because it was messy."
Pros: "Great customer service great people"
Cons: "Having to pay for changing return date. You should have an open ticket option for extended stays"
Pros: "Staff are wonderful."
Cons: "Not comfortable compared to other airlines."
Pros: "The 787 is avery comfortable airlplane."
Pros: "The seat was relatively spacious, especially compared to United. Staff was friendlier too."
Cons: "Too many announcements"
Pros: "Asian flavored snack mix was way better than stale peanuts. Check in, gate, and attendant staff were A+."
Pros: "Would defently will choose AC again"
Pros: "Movie choices"
Cons: "Terrible boarding and awful transfer connection at the Toronto airport."
Pros: "Everything the Dteamliner experiance"
Pros: "It was short!"
Cons: "Being in the midle seat"
Pros: "The plane, the service, the comfort, simply the best and on time"
Pros: "Air Canada did a great job. Everything was perfect. They gave adequate legroom for a 6'3' person in economy which was rare."
Pros: "Everyone was very accomodating. Didn't feel like just another number and another passenger."
Cons: "crying babies in the back of the plane. Is that where they put babies? In the back of the plane. Two of them. If so in future I want to make sure I'm not in the back of the plane"
Cons: "same as above"
Cons: "Placed multiple couples on different seats, instead of seating them together."
Pros: "We took off late, but landed on time. If we had landed late I would have been sleeping at the airport for 6 hours until the next bus came"
Cons: "I spent a lot of money on gifts from italy and packed them really well in my hardshell checked bag. 3 gifts were broken when I unpacked my bag. Now I have to go back to italy next year to buy more stuff, which isn't really a bad thing."
Airlines flying to Palo Alto have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Palo Alto
Masks required on board, masks provided on flights to Palo Alto
Social distancing seating
Middle seats unavailable to book on flights to Palo Alto
Testing for antibodies, testing for symptoms for flights to Palo Alto
Waiving of change fees. Search flexible flights to Palo Alto