|""Nice rooms, clean, great staff,.""||(in 319 reviews)|
|""Very friendly staff, clean room""||(in 152 reviews)|
|""Good food, comfortable, nice value""||(in 66 reviews)|
|"Front desk didnâ€™t even apologize!"||(in 18 reviews)|
|"The casino was filthy."||(in 60 reviews)|
|"The casino was filthy."||(in 61 reviews)|
|room was nice||in 825 reviews|
|friendly staff||in 330 reviews|
|pool was great||in 281 reviews|
|bed was comfortable||in 253 reviews|
|casino hotel||in 200 reviews|
|smoking in the casino||in 183 reviews|
|great time||in 145 reviews|
|good food||in 134 reviews|
|great restaurants||in 133 reviews|
|resort fee||in 110 reviews|
|kids were great||in 92 reviews|
|smoke smell||in 64 reviews|
|front desk||in 49 reviews|
|elevators were not working||in 42 reviews|
|gsr||in 35 reviews|
|free parking||in 26 reviews|
|hot tub||in 21 reviews|
|bowling alley||in 16 reviews|
|long line||in 15 reviews|
|movie theater||in 13 reviews|
|queen beds||in 11 reviews|
The overall location is excellent, with lots to do within the resort and a lot of really good food options.
We were given a room that smelled STRONGLY of cigarette smoke and a non-working air conditioner. Staff were able to repair the AC after a few hours, however we were told no other suites were available and we’d have to stay in the smoke-filled room. Two of us had strong allergic reactions to it and we were only offered a refund on the $12/night resort fee for compensation.
I checked in online. It took longer to get my key than it would have if I just checked in at the counter. There was no help to direct us to our room. You can hear everything through the walls. In room coffee machine didn’t work.
Everything but the check in staff
The check in staff could be better aware of there customers. I waited forever to check in because there were talking and laughing which is fine. But i found it rude when they ignored me and then rushed me in. They seemed very annoyed that they have to work. It is work so atleast act like its a job you enjoy
Room was comfortable and beautifully appointed, except I couldn't find all the light switches.
The place stinks of cigarette smoke and is very poorly signposted. I ended up walking way out of my way to find a restaurant that I could actually eat at at 9:30pm. Walking through the stink of smoke to get anywhere is extremely unpleasant. I won't return.
Great location, restaurants and friendly staff.
Beds & rooms were very nice. Location is great. Parking is free.
Smoking is heavy on the casino floor and this permeates up to all the hallways of the hotel rooms (even on the 20th floor).
room was huge
bathroom sink was leaking constantly
Stil a aolid place
They’re always redoing something. The nature of casinos fight the man and the Indian. I like it. Always have a good rest
This is my second visit to the GS, my first visit was short
I like that there is a spa but it was difficult to get bookings
There were too much smoke in the area of the casino and around the hotel lobby some people were vaping so it was difficult for us
Hidden Charges disappointed
GSR charge me more beside of Room Rate. -House keeping Gratuity -Resort Fee, Daily Resort Fee -Tourism Fee So don’t expect the price that you pay online is the exact amount that you only paying, when you get to the hotel they will ask you for another $50 that’s why they want your ID & Credit card. After you check out they will charge you all of this hidden fees.
Always a Resoanable Place to Stay
The price is right and the staff is always friendly. The convenience of the facilities is good.
The Mexican Restaurant is horrible. The Asian restaurant is so-so. The best eating experience was California Pizza Kitchen.
Getaroom(dot)com goofed and only reserved us for one night eventhough our conformation email said 2 nights. Hotel staff said they've had problems with kayak and getaroom reservations several times before. As for the room the only negative was the fact the refrigerator just made noise but never got cold.
We reserved 2 nights but getaroom/kayak only reserved us for 1 night. Refrigerator in room didn't work and our food was ruined. Resort fee increased. As for the rest of the room the beds were comfortable and the tv was huge.
Grand Sierra Resort and Casino is a lavish hotel that offers the very best of dining, entertainment, and recreational activities.
Guests can first relax in one of many grand hotel rooms that Grand Sierra has to offer. A variety of standard and luxury suites are available with each including in-room amenities like a coffee maker, a writing desk, a hair dryer, and complementary bottled water. Guests may also enjoy pay-per-movies on the flat-screen TV's, as well as scenic views of the Sierra or the pool below.
A fun night out calls for a variety of entertainment shows to choose from. Past acts have included Steve Aoki, Kip Moore, Diana Krall, and Maxwell. For an additional thrilling experience, adults may also enjoy sports games, slot tournaments, and poker at the in-hotel casino. Other popular table games include blackjack, pai gow poker, baccaret, and craps.
Guests may also opt for delectable cuisine choices at one of many award-winning restaurants that Grand Sierra has to offer. Some of these include the Reserve Wine Bar, Charlie Palmer Steak, California Pizza Kitchen, and Rim. For 24-hour culinary treats, guests may also dine at 2nd Street Cafe Express, and The Grand Cafe.
Recreational activities are also held at Grand Sierra, with popular options like Fun Quest, relaxing by the pool, golfing at the nearby driving range, and bowling. The GSR Bowling Center is also open 24/7, and holds 50 lanes of thrilling bowling fun.
Grand Sierra Resort and Casino is more than a typical hotel, it's a getaway to the scenic beauty of Reno that takes luxurious accommodations to new heights.
based on 3,902 reviews
Policies vary by room type and provider.
There are loads of exciting activities for the entire family at this hotel, with Grand Adventure Land being the perfect place to get into the spirit of good, old-fashioned fun. Race go-karts on several different tracks, play miniature golf, or dare to take a spin on a thrilling high-velocity ride. Other options include the seasonal ice rink (free access, skate rental available) and the Grand Sierra Cinema, which screens a range of daily movies for just $4 a ticket.
Yes, several birthday party packages are available for children or the young at heart. These can be tailored to include various in-resort activities, time in the party room, soft drinks, food and party helpers.
Yes, the Grand Sierra Resort and Casino takes cabana and daybed reservations for both the Serenity Level and the Infinity Level (21+ only). Fire pits are also available to relax around in the evenings.
It’s true that you don’t need to leave the hotel to fulfil all your wishes – and this includes a shopping spree. On-site retail options range from sportswear to accessories and upscale fashion items, kids’ toys and games, specialty coins, and candy. You can also rest assured that any forgotten travel essentials can be replaced at 24h convenience store Impulse.
Guests staying in Executive or Luxury category rooms have access to the exclusive Concierge Lounge, a VIP area offering computer stations, TV, non-alcoholic drinks and a complimentary Continental breakfast. Only guests aged 18 and over may access this space.
As the journey from Reno Airport to the Grand Sierra Resort and Casino only takes around 10m, you can rest assured that a taxi won’t be too expensive. Metered, pre-arranged and rideshare cab services are all available, with rates starting from around $10 for the trip.
If your budget doesn’t quite stretch to a suite but you’re still looking for a treat when staying at the Grand Sierra Resort and Casino, why not consider booking one of the Concierge Deluxe King Rooms or A Deluxe Rooms? The former features a separate lounge area plus access to the exclusive Concierge Lounge, while the A Deluxe Rooms come with features such as a spa-inspired bathroom area and mobile docking station.
Breakfast is not usually included when you book a room at the hotel, unless you have opted for a concierge-level accommodation. Guests can choose from a variety of breakfast options, including full buffets and Continental spreads, or a quick caffeine fix from Starbucks. (Prices checked 05/06/19).
Grand Sierra Resort And Casino is located at 2500 East 2nd Street in East, 2.9 km from the center of Reno. Fun Quest is the closest landmark to Grand Sierra Resort And Casino.
Check-in time is 15:00 and check-out time is 11:00 at Grand Sierra Resort And Casino.
Yes, Grand Sierra Resort And Casino offers free Wi-Fi.
Yes, Grand Sierra Resort And Casino offers free parking.
Yes, Grand Sierra Resort And Casino offers free airport shuttle service.
Grand Sierra Resort And Casino is 2 km from Reno.
Yes, Grand Sierra Resort And Casino is a pet-friendly hotel.
Yes, Grand Sierra Resort And Casino has a pool onsite.