Value for money
Distance to city center
Distance to airport
|"Rooms were clean and beautifully designed."||(in 13 reviews)|
|"Staff was great, friendly en very helpful."||(in 57 reviews)|
|"Swimming pool a big plus!"||(in 26 reviews)|
|"outside, too many homeless people"||(in 9 reviews)|
|"The room was too dark"||(in 10 reviews)|
|"Location was ruff, though I never felt unsafe."||(in 14 reviews)|
|staff were very friendly||in 139 reviews|
|swimming pool||in 77 reviews|
|history of the hotel||in 74 reviews|
|area was great||in 69 reviews|
|beautiful hotel||in 64 reviews|
|room great||in 42 reviews|
|homeless people||in 38 reviews|
|great location||in 37 reviews|
|bar and restaurant||in 35 reviews|
|great place||in 29 reviews|
|great vibe||in 23 reviews|
|beds are very comfortable||in 22 reviews|
|phoenix||in 18 reviews|
|little oasis||in 17 reviews|
|small breakfast||in 17 reviews|
|union square||in 11 reviews|
|tenderloin district||in 5 reviews|
|comfortable and the room||in 4 reviews|
|rock and roll||in 3 reviews|
Staff was friendly and attentive. Really cool vibe and it was a perfect warm day. Any questions we had they answered to accommodate as much as possible. Check-in time 3:00PM local Check-out time 12:00PM local (which is an hour later than most hotels).
Hipster vibe, but cheaply executed
On-site restaurant gives you a 15% discount if you're staying at the hotel. Free on-site parking. Close to BART and in walking distance of City Center.
This is such a poor redone of an old motel. I much prefer the Ace Hotel in Palm Springs. Needs nicer furnishings. Bad water pressure in the shower. No A/C and opening the windows forces you to listen to all the noise coming from the courtyard. Also, no toiletries were in my room.
Convenient location and good house service
Good value for 5night stay over Christmas. Wish I had brought swim suit to swim in the warmed up beach. The light breakfast is perfect to start the day of errand. Nice parking and safety garanteed. Nice house staffs!
It can be a little bit noisy at night due to the bus station nearby and sometimes the bars inside the hotel.
Terrible location, nice people
Walking from Bart to hotel the streets were littered with crack heads and heroine users. Dozens were using right in front of us and some were passed out with needles in their arm. One was passed out in front of the lobby enterance. Also, hotel bar and restaurant closed on Sunday and Monday.
Small hotel in a bad neighborhood
Hotel has a nice out fashioned look to it. It was well maintained and clean. The hotel provided a very simple complimentary breakfast.
The hotel is located in a bad neighborhood so we didn't really feel safe walking outside it. The price was too high given the quality of rooms and location.
THIS is THE place to stay for fun!
The set up of the hotel was great. There is a heated pool on the middle, with swimming up until midnight. You can still swim even when it very cold outside. All the room doors face each other, which makes for a fun, friendly atmosphere. The eatery on site is AMAZING! I'm not kidding when I say this, it was probably one of the best places I've eaten. It's filled with old record albums and has a cool, sexy vibe. My husband was playing in a show/concert that night so we were all able to walk to the Regency Ballroom...it's very close. To have free parking right outside so you have access to your car is almost unheard of and very convenient. This is the place for fun, and they do quiet everything down after midnight. Don't go here for peace and relaxation though. It is not for that. It's for fun swimming, good accommodations, location, eating and enjoying life. The staff was amazing and we really appreciated them being so nice and welcoming. They seemed genuinely happy to see us..for real! For a fun night out in the city this is now my go to place and if that's what your looking for this is the best spot. I also saw a bunch (I mean about 5 groups) of bachelorette parties. This a super place for that and for eating brunch or going out for drinks. Only drawback is it could use some minor updating, but not enough to not want to stay there. It's overpriced a bit but so is every place in SF. It's worth the money so get your bathing suit, or not, and go rock out!
I like to be serviced with the good manner by chinese room cleaning women. They all are really good.
Hotels eco efforts and the super staff appreciated.
Windows can't really be shut tight so the heat and noise can be an issue.
Very clean, comfortable beds, nice washroom, refregerator, close to seaside.
Brekfest poor, self served at reception.
Very friendly and individual stuff members. Very cool ambient.
The staff were great - very friendly and very helpful.
The hotel is surrounded by gangs, drug dealers, prositiutes, homeless people, drunks and drug addicts. Quite the walk home. An overpriced motel in a bad neighbourhood,
The San Francisco Phoenix Hotel is located in the very heart of the Tenderloin neighborhood and it is considered to be a fantastic cultural icon of the locals as well is a longtime favorite for the rock 'n roll set. Guests can easily reach it from the airport via taxi, shuttle, or private transportation. It has plenty of variety when it comes to both dining options and rooms available, and as such, it can accommodate a large array of travelers.
Phoenix Hotel has many nearby venues that are great to visit while visiting the area. For example, the San Francisco Museum of Art is only a mile away, as is the Fisherman's Wharf. Travelers can also check out the famous Island Alcatraz, drop in on the Palace of fine arts or visit any number of nearby historical sites and parks.
In terms of accommodations, Phoenix Hotel has options such as a king room, a king suite, a poolside suite and ADA room and suite options. Depending on the room or suite type, they can come with coffeemakers, large flat screen TVs, sitting spaces, refrigerators, telephones, safes, and more. The hotel is also proud to offer corporate meeting spaces and rooms to help those who have business needs.
The restaurant, Chambers, at Phoenix Hotel has a seasonal menu that is carefully put together by Chef Nick Andoe. Dinner, weekend brunch, and cocktails can be served inside or outside on the pool's poolside patio. Chambers will gladly seat guests ranging from couples to large parties. So whether a person is coming with friends and family or they simply want to enjoy some time alone with that someone special, Phoenix Hotel is there to meet their needs.
based on 246 reviews
Value for money
Policies vary by room type and provider.
All existing The Phoenix Hotel reservations made before April 1, 2020 that are for arrivals through June 30, 2020 can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any The Phoenix Hotel reservation you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
The Phoenix Hotel is located at 601 Eddy Street in Tenderloin, 1 km from the center of San Francisco. Asian Art Museum is the closest landmark to The Phoenix Hotel.
Check-in time is 15:00 and check-out time is 12:00 at The Phoenix Hotel.
Yes, The Phoenix Hotel offers free Wi-Fi.
Yes, The Phoenix Hotel offers free parking.
No, The Phoenix Hotel does not offer free airport shuttle service.
The Phoenix Hotel is 18.3 km from San Francisco. The Phoenix Hotel is 19.2 km from Oakland.
No, pets are not allowed at The Phoenix Hotel.
Yes, The Phoenix Hotel has a pool onsite.
Tenderloin is known for: foodies, graffiti, diversityMore