Caribe Hilton

1 San Geronimo Street, San Juan 00901, Puerto Rico
+1 787 721 0303

Cheapest
rate per night

8.2

Excellent
based on 165 reviews
Caribe Hilton - San Juan, Puerto Rico
28.10 Wed
-
29.10 Thu
Compare vs. KAYAK |

Provider Nightly total
Snaptravel ₪57
Booking.com ₪607
Zenhotels.com ₪621
Snaptravel
Booking.com
Zenhotels.com

Good to know

Value for money

7.3

Distance to city center

2.4 km

Location rating

8.8

Nearest Airport

San Juan Luis Munoz Marin Intl

Distance to airport

9.1 km

Rooms

28.10 Wed
29.10 Thu

Resort Rooms

₪1,135+

Bed type
Provider
Total stay + taxes & fees
Double bed
₪1,135

Double Rooms

₪57+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪57
Double bed
₪809
Double bed
₪832
Double bed
₪834
Double bed
₪834
Double bed
₪858
Double bed
₪1,136

Standard Rooms

₪125+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪125
Twin bed
₪621

King Rooms

₪607+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪607
King bed
₪760
King bed
₪760
King bed
₪785
King bed
₪799
King bed
₪809
Unknown
₪858
King bed
₪881
King bed
₪932
King bed
₪1,140
King bed
₪1,422

Reviews

Pros

Cons

Traveler rating

96
57
18
9
1

Time of year

Traveler type

Show reviews that mention

+
private beach in 72 reviews
pool area in 55 reviews
staff were friendly in 55 reviews
great hotel in 49 reviews
bugs in room in 48 reviews
new room in 48 reviews
shuttle service from the airport in 45 reviews
great location in 41 reviews
excellent service in 40 reviews
loved the location in 34 reviews
ocean view in 33 reviews
view of the parking lot in 32 reviews
food was good in 26 reviews
walking distance in 19 reviews
comfortable bed in 18 reviews
san juan in 17 reviews
stores and restaurants in 15 reviews
close to airport in 13 reviews
quick taxi ride in 9 reviews
clean the rooms in 4 reviews
checked in the gentleman in 3 reviews
breakfast was very good in 2 reviews
half hour in 2 reviews
clean room in 1 review
friendly staff in 1 review
  • Excellent
    Jul 2017
    9.4

    Great stay

    The hotel lobby is beautiful. The hotel has everrything you need and service was great. Staff was extremely helpful and very nice from check in to check out.

    Some areas need repair. Example, the pool is beautiful, but the grout has black stuff on it and chipped. Also, we had issues with card for garage and hotel room. Twice, we were stuck at exit gate of garage. We had to park car and go to cashier and hotel front desk to sync the cards.

  • Good
    May 2017
    7.4

    Updated, modern, clean room. Nice large bathroom. Bed is comfortable.

    Shouldn't have to pay for premium wifi. The tv channels were all blurry. Water pressure was terrible. Breakfast choices were only overpriced restaurants that were terrible. Don't recommend eating anywhere on the hilton grounds. I arrived early and was told I would be called or texted when a room was available. I never was and was watching the front desk as others checked in. Not good customer service. The a/c is motion activated so it won't keep the room cold if there isn't movement which sucks when you come in from the hot humidity of San Juan and it wouldn't cool down as much as the thermostat said it was set to. The room was hot for me. There is no noise buffering between the walls I heard conversations and music playing in the next room or as people walked down the hallway.

  • Okay
    Mar 2017
    5.7

    NOT FOR ME

    Let me start by saying that I am the type of person that reads negative reviews and most of the time ignores them because I feel some people can never be happy or they paid the price of a 2 star resort and expected services and amenities of a 6 star resort, that is not the situation with me and the Caribe Hilton. Also, I am not a newbie when it comes to travel. I cannot possibly fathom why someone would stay at this resort instead of going to an all inclusive in Aruba, Jamaica, River is Maya, etc... an all inclusive would be less than half the cost when considering food and drink (no exaggeration). Let me put it this way, if the Caribe Hilton was an all inclusive, it would be my least favorite all the resorts that I've been to but it is not all inclusive and you get price gouged with food and drink. Way, way, way too expensive for the value. You are not within walking distance to anything worth noting. Some will tell you that Old San Juan is within walking distance, that's bullcrap, unless you are a person that runs a couple miles every day it is not. It is close to a half hour walk. Who the hell wants to walk a half hour in 86 degree weather then walk up and down the hilly streets of Old San Juan all day then walk another half hour back to the hotel? The city did put in an awesome bicycle path so I guess you could do that, we didn't want to have to worry about them getting stolen while we shopping or eating. I enjoyed Old San Juan but if I wanted to visit again, it would be by a shore excursion while on a cruise. Our room was nice and clean. There were not that many people at the resort, wonder why, but you still couldn't get a good seat at the pool or Lagoon. The pools were small and freshwater and I worried because they didn't have chlorine the type of germs and things that were in it. The hotel was kind enough to put free fruit flavored water out for a few hours a day that ranged from refreshing to disgusting depending on the type of fruit. There was a wedding held there the Saturday we were there. An entire section of the beach was closed down and all the hammocks were removed because of the wedding. The hammocks were one of few things i enjoyed. At the end of the wedding, sometime between midnight and 1AM, someone decided to light off fireworks which I typically enjoy but not being woke out off a sound sleep and not going off feet from my room's balcony.The staff were friendly and helpful except when I was asked at checkout if I had a nice stay and I said not really, the girl just smiled and handed me my check. That was the icing on the cake for me, not only would I never stay at this resort again I would never stay at a Hilton again. For the grande finale, this hotel charges you a hotel fee on top of quoted price AND it is not cheap. Not sure if this is legal, but they know you can't do anything but gripe and moan because it isn't like you can walk to the hotel next door. Bottom line is if you are not concerned about money it's great

  • Excellent
    Feb 2017
    9.4

    The staff were amazing and very accommodating

    The view was amazing, the hotel was very comfortable and easy to get around.

  • Good
    Dec 2016
    8.0

    Room

    Parking

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About

Overview

Daily Resort Charge added to room rate & includes: Wi-Fi access; fitness center & tennis court access; exclusive beach access with chairs & umbrellas; piña colada tasting; daily recreational amenities, activities & tours; 20% off spa and other discounts; local/toll free calls. Iconic beachfront resort in San Juan featuring 3 oceanfront pools, exclusive beach, spa & several restaurants, including Caribar, home of the Piña Colada. Located at the gateway to Old San Juan’s historic district and a short drive from the airport, Caribe Hilton is situated on 17-acres of lush tropical landscaping with easy access to many of the destination's top attractions. Our 652 rooms & suites offer stunning views over the city, gardens or ocean among the Beach, Wave and Garden Wings. Celebrate the birthplace of the Piña Colada by sipping drinks at our swim-up bar. Recline in the hammock garden or sunbathe on the secluded beach. Work out at our Fitness Center with spectacular ocean views or enjoy a game of tennis on our courts. Relax in our luxurious spa, including a hair salon and mani/pedi facilities. A variety of daily resort activities are available for the entire family to enjoy, as well as a game room! Kids will love the fountain pool and outdoor playground, or for an ocean adventure, try snorkeling or snuba. Enjoy several dining options, from Italian fare at Rustica Ristorante to Bagua – a swim-up bar & grill. Take in the view at breakfast at Néctar del Caribe or enjoy local flavors at Lola’s Puerto Rican Cuisine and Mojito’s Caribbean Fusion. Coffee delights & quick bites await at Starbucks. Grab a sweet treat on the beach at the Ice Cream Bar or at Ice Cream Cookie & Co. Morton’s The Steakhouse offers a premier dining experience, and fresh tapas and a daily Happy Hour can be found at Caribar. Everything you need is at the resort, from clothes and gift shops to car rental service. For business, we offer over 65,000 sq. ft. of flexible indoor/outdoor meeting space.

Hilton

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.2 Excellent

based on 165 reviews

8.8

Cleanliness

8.8

Comfort

8.9

Staff

7.6

Value for money

Check in

16:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Car rental
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Game room
Hot tub
Outdoor pool
Snorkeling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Sauna
Wake-up service
Playground
Private beach
Storage available
Terrace/Patio
Linens
Towels
Elevator
Massage
Pool bar
Adapted bath
Alarm clock
Balcony
Body soap
Breakfast in the room
Bridal suite
Carpeted
Children's television networks
City view
Coffee machine
Conditioner
Desk
Dining table
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Garden view
Infinity pool
Interconnected room(s) available
Key card access
Kids meals
Kid-friendly buffet
Laptop safe
Newspapers
Pants press
Pool towels
Pool with a view
Private bathroom
Radio
Roll-in shower
Safety deposit box
Sea view
Seating area
Shampoo
Shared lounge/TV area
Shower
Shower cap
Snack bar
Socket near the bed
Sofa
Sofa bed
Swimming pool toys
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Trash cans
TV
Valet parking
Vending machine (drinks)
Vending machine (snacks)
Wardrobe or closet
Daily housekeeping
Fax/photocopying
Shops (on site)
Tour desk
Board games/puzzles
Diving
Evening entertainment
Kids' outdoor play equipment
Pay-per-view channels
Water sport facilities (on site)
Garden
Spa and wellness center
Beach towels
Contactless check-in/check-out
Physical distancing rules
Aerobics
Bingo
CCTV in common areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Staff follow all safety protocols as directed by local authorities
Business center
Spa
Child pool
Coffee shop
Babysitting/child services (surcharge)
Free Internet
Pets not allowed
Parking (surcharge)
Steam room
Wedding services
Outdoor tennis
Bicycle rental
Scuba diving
Safe

FAQs when booking at Caribe Hilton

Does Caribe Hilton have special cancellation policies due to coronavirus (COVID-19)?

Where is Caribe Hilton located?

When is check-in time and check-out time at Caribe Hilton?

Does Caribe Hilton offer free Wi-Fi?

Does Caribe Hilton offer free parking?

Does Caribe Hilton offer free airport shuttle service?

How far is Caribe Hilton from the airport?

Can you bring pets to Caribe Hilton?

Does Caribe Hilton have a pool?

Photos

All Photos (35)
Bedroom (13)
Bar (2)
Pool (1)
Beach (1)

Location

Most Popular Landmarks

  • Condado Beach 0.7 km
  • Museo de Arte de Puerto Rico 2.7 km
  • Castillo de San Cristobal 2.7 km
  • The Poet's Passage 3.2 km
  • Viejo San Juan 3.3 km
  • Capilla del Santo Cristo de la Salud 3.4 km

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