Pros (+) I
Cons (-) I stay in this hotel one night every 2 months this ithis is the second time they lost power during my stay once before the storm and now 5 mo after please close if you don't have a generator the stay was horrible
3 stars
Casa Condado Hotel & Residences
Overview
Casa Condado Hotel & Residences offer two products: Apartments and Hotel Rooms. The apartments feature 3 bedrooms, each one with one queen bed and full bathroom en-suite, living room, dining room, fully equipped kitchen with utensils and appliances, an extra guest bathroom, laundry room (washer and dryer). The Hotel Rooms offer one bedroom with one queen bed and full bathroom en-suite. Note: Please read carefully the description of the product you're selecting (Apartment or Hotel room) and choose the appropriate one. CASA CONDADO HOTEL & RESIDENCES HAS TWO PRODUCTS: APARTMENTS AND HOTEL ROOMS. APARTMENTS: 3 bedrooms with one queen bed each, 3 bathrooms en-suite, plus one guest bathroom, living and dining room, kitchen and laundry room, fully equipped A/C, cable TV and Wi-Fi. Beautifully furnished, everything new. Note: Maximum 4 guests, non-smoking, no pets, one parking space. HOTEL ROOM: one bedroom with one queen bed and full bathroom en-suite. Note: Maximum 2 guests, non-smoking, no pets, no parking on premises, public parking nearby and free street parking. Note: Please read carefully the description of the product you're selecting (Apartment or Hotel room) and choose the appropriate one.
Latest deals for Casa Condado Hotel & Residences
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Casa Condado Hotel & Residences
- Adults only
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Shared kitchen
- Microwave
- Kitchenware
- Stovetop
- Toaster
- Refrigerator
- Dining area
- Kitchen
- Kitchenette
Services and conveniences
- Safety deposit box
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Increased accessibility
- Adults only
- No smoking
- Private entrance
Bathroom
- Shower
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Dining table
Parking and transportation
- Parking
- Private parking
General
- Seating area
- Storage available
Outdoor
- Terrace/Patio
Workspace
- Desk
Health and safety
- Safe
Reviews of Casa Condado Hotel & Residences
7.4
Good
281 verified ratings
Wonderful
84
Very good
42
Good
46
Okay
27
Fair
35
Mediocre
16
Poor
31
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, particularly highlighting the attentive staff. However, many reviews pointed out significant issues with cleanliness, bathroom facilities, and noise levels. Some guests were disappointed with the value for the price they paid, as the rooms did not match expectations set by photos.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7.8 out of 10
12 reviews
6.6 out of 10
4 reviews
All reviews
Cons (-) The rooms did not live up to what was shown in the pictures. It was a let down.
Pros (+) I liked the way the staff treated us. They were very attentive and courteous.
Pros (+) I loved most of the staff.... The fresh ceviche was AMAZING! The bartenders downstairs of the hotel were the sweetest young ladies. We enjoyed hanging out with them. The location of the hotel was great. For the price, the room itself could have been a bit better but it was ok since I was only there a weekend (Thank God)
Cons (-) ...except for the manager! She was not the best at all. Ugh. There was no hot water in the room for days! Then a few guest were complaining they had NO WATER for the entire day and couldn't even flush the toilet! It was so gross! Glad I was not that bad off! The times you did get hot water, you had to "jimmy rigg it" with the facet so the hot water in the shower could work! There was no place to h...
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Pros (+) The outdoor lounge area on the second floor is a nice place to relax or just fetch some ice from the icebox. Also, the front desk staffer allowed us to leave our bags with him after we checked out at noon but weren't quite ready to leave for airport.
Cons (-) We stayed three nights but our room wasn't cleaned on our last night.
Location
60 Condado Avenue, San Juan 907
What's nearby
- Museo de Arte Contemporaneo de Puerto Rico0.6 km
- Condado Beach0.9 km
- Centro Europa1 km
- Fort San Jeronimo1.5 km
- Parque Central de San Juan1.7 km
- San Juan Bay Marina1.7 km
- Ocean Park2.2 km
- Parque del Tercer Milenio2.3 km
- Luis Muñoz Rivera Park2.3 km
- National Guard Museum3.3 km
- The Capitol of Puerto Rico3.7 km
- Castillo de San Cristobal4.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Casa Condado Hotel & Residences
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See most recommended stays in San JuanGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 3.9 km |
Nearest Airport | San Juan Isla Grande |
Distance to airport | 2.6 km |
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