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Value for money
Distance to city center
|San Juan Luis Munoz Marin Intl|
Distance to airport
|"Clean place, great location, friendly staff."||(in 87 reviews)|
|"Very clean, great staff, good location"||(in 61 reviews)|
|"Palio restaurant also highly recommended"||(in 3 reviews)|
|"No refrigerator in the room."||(in 38 reviews)|
|"Breakfast not being included"||(in 16 reviews)|
|"My room was no ready on time"||(in 38 reviews)|
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VERY COURTEOUS STAFF
Staff was very helpful in recommending somewhere to eat. Beds were very comfortable and they were accommodating to my needs.
Due to an airline issue we never made it to this h
Would really like my money back. I have told everyone I know to NOT book through Kayak nor stay at this girl.
Great stay but had ask repeatedly for washcloths. Going green ( no maid service, just fresh towels ) was pefect....and received a $5 coupon each day you go green. Used it in the restaurant. Downside, they forgot to give it to us one day. And still no washcloths!! Another downside, cable reception was horrible all 4 nights!!! No TV for longer than 20 or so minutes. Very aggravating. So dont expect to relax to a movie or occupy the kiddies while you get ready for dinner. Front desk never had an answer and nothing they could do. Otherwise, great location, comfy beds, quiet hallways at night.
Very comfortable bed and size of the room.
Some hallway noise.
Great stay if you are going on a cruise
Great place to stay at since it if very close to the cruise port.
Wish they had a shuttle to pick up at the airport. Also pool was too small. Need different tile for the pool area because that tile is very slippery.
The Sheraton’s San Juan branch is located in the heart of historic and romantic old San Juan, directly on the waterfront. A myriad of restaurants, art galleries, museums, and upscale stores welcome visitors, inviting them to linger in the city.
The rooms range from a smaller guest room with no view to an expansive executive suite with views of both the city and the ocean. Babysitting services and free Wi-Fi appeal to families while all travelers enjoy three differing breakfast options. The Sheraton Fitness room and indoor pool provide excellent accommodations for staying consistent with workout routines; however, the rooftop pool steals the show- a favorite among guests. The hotel’s Palio Restaurant serves local delicacies and Puerto Rican Fusion dishes. Meanwhile, the AROMA Wine & Coffee Lounge offers adults a place to relax. The local area offers free trolley services. Within a half mile lay many local attractions including Fortress El Morro, Galeria Botello, and El Capitolio making the hotel pedestrian-friendly. For those wanting to venture further out, the Zen Spa, Mimar area, and Condado beaches are within a two-mile radius of the hotel.
The combination of quality hospitality and location make the Sheraton one of the premier hotels in the historic old San Juan area.
based on 744 reviews
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Reviews about Sheraton Old San Juan Hotel
Most Popular Landmarks
- Castillo de San Cristobal 0.4 km
- The Poet's Passage 0.4 km
- Viejo San Juan 0.6 km
- Capilla del Santo Cristo de la Salud 0.6 km
- Catedrál de San Juan Bautista 0.6 km
- Paseo de la Princesa 0.7 km