Scottsdale resorts

Cons: At one point my 9 year old cut his toe at the pool and when I asked for bandaid and first aid, instead of bringing it to me, I was told to go up to the hotel and ask for it - a good 5 min walk. Leaving my 9 year old bleeding - instructing him to hold pressure as the nail was avulsed, and instructing him to watch the 4 year old to not go near the pool since I had to leave them unattended. Any other 5 star resort would have immediately had me stay with the child as they either sent for someone or radio to someone to bring supplies. Ofcourse this probably just had to do with the very young staff that I spoke with. But, all staff should be appropriately trained at resorts such as this one.

Cons: Hotel is beautiful when you walk in and is a really nice place to stay but is very dated. The pool and the rooms need updated to make this hotel worth the money.

Cons: Dirty carpet, furniture, and rug. Housekeeping ignored hotel policy of bottled water, chocolates, and turndown service. Women wearing skimpy bikinis in the lobby and elevators with no coverups - Such a DISAPPOINTMENT from six years ago when this resort was the utimate getaway!!

Cons: disappointed no microwave on entirw facility for guest

Cons: They could have lowered the price on the spa menu since the Jacuzzi steam room and shower are closed

Cons: More staff in restaurants to reduce wait times.

Cons: food options are limited unless you travel and so of course food is expensive.

Cons: Bad gym, no cell signal in rooms or throughout resort, looks like motel, old interiors

Cons: nothing

Cons: The bed were extremely uncomfortable, the room smelled very strong like it was painted, not good with kids. The interior of the room was not luxurious at all. Flat panel hollow core doors, basic trim. The putting green was not kept up all, it had weeds everywhere, the cups were not trimmed, the ball could barely get in the whole it was so overgrown. It was an extremely dated property. It appeared they tried to update some things like bathroom sinks and shower tile but severely missed the mark with everything else. I received a discounted rate and it still was not worth near the money I paid. I left a day early even though I was paid for 3 days. I didn't get a refund as wasn't offered any compensation of any form. Very disappointed and will never stay there again.

Cons: Nothing

Cons: Very old and dated, has a seventies feel. Not a premium property.

Cons: Room could have done with a comfortable chair or small sofa

Cons: The beds were not so comfortable, the pools were ALL very congested and the water in them was HOT, very likely over 100 degrees. "Soupy" is the term that comes to mind. It was not exactly what you expect to dive into in the middle of the Arizona summer. I am still not sure why they charge a resort fee, we didn't see any amenities other than what you would expect at any other hotel.

Cons: This "hotel" felt more like a motel at luxury resort rates

Cons: Valet parking in desert for $22 is crazy expensive. Business center computer usage at $6/15 min is just wrong after already paying $29 resort fee.

Cons: I looked for movie channels or movies on demand on the television but none were available.

Cons: more diverse food options and more activities for families

Cons: The only issue we had was that we wanted to take a bath in our room and the water was not hot at all.

Cons: Housekeeping kept knocking on our door when we told them we had a late checkout.

Cons: the cost of the drinks were high. some charge errors that I caught.

Cons: Fridge didn't work, had expired juices and a bad smell, no space for your own groceries / wine ( one of those sensor fridges). Toilet chain broke twice. Notified front desk, gave us a $50 credit and apologized. Overall handled it well. Despite the negatives, still a good place however would not return and prefer another location over this one.

Cons: The room was not cleaned until late in the afternoon, which made it difficult to go out and come back later. Occupied rooms should be given priority and cleaned earlier so that the guests do not have to be concerned that they cannot use the room because it is going to be cleaned later on. Should have door hang tag that says "Please Make Up My Room" that would facilitate earlier cleaning for those guests requesting it, not just a tag that reads "Privacy". Also, room cleaners when they are in the room take an inordinately long time to get the job done, further impeding and delaying use of the room by guests. There was also a faint but discernible sewer odor on the first floor not far from the elevators.

Cons: our room was directly across from the icemaker and at the busiest intersection of the floor - thus quite noisy

Cons: Food was average. Room service food was below average. Drinks were not good. You really need to step up your menu on food and train all your bartenders how to make a decent drink. Expected a lot better for the money!

Cons: The room could've had a freshen up. Peeling wall paper; banged up furniture; fluffier and softer robes and towels. Little things but those little thing definitely will not hinder me for another visit!

Cons: You definitely need a rental car.