Hotels near Phoenix Sky Harbor Airport

Hotels near Phoenix Sky Harbor Airport

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Sky Harbor Intl (PHX) - Phoenix, AZ, United States
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Best hotels near Phoenix Sky Harbor Airport

Cleanliness
9.1
Comfort
9.0
Facilities
9.2
Location
9.1
Overall
9.6
Overall 8.9 Excellent
Based on 1,175 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
9.2
Location
9.1
Overall
9.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
9.0
Facilities
8.0
Location
9.3
Overall
8.6
Cleanliness
9.1
Comfort
9.0
Location
9.2
Services
9.0
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
9.0
Overall
9.5
Services
8.9
Cleanliness
9.3
Comfort
9.2
Location
9.2
Services
9.1
Staff
9.3
Cleanliness
8.9
Comfort
8.9
Facilities
9.0
Location
8.9
Overall
9.6
Cleanliness
9.1
Comfort
9.1
Location
9.3
Services
8.8
Staff
9.3

Excellent 10.0
Pros: The supper snack and the breakfast were fantastic!
Cons: Nothing
Good 7.0
Pros: I enjoyed breakfast & dinner. It was quiet, which I needed during the day (I sleep during the day, as I work nights).
Cons: There was no hot water during my first night (the boiler broke). I had to go to work unshowered. It was a real inconvenience.
Good 6.0
Pros: The meals that came with the room
Cons: Nothing
Excellent 9.0
Pros: Breakfast buffet-especially the waffle maker!
Cons: The hot tub was on the cool side. Heat it up a bit more.
Excellent 10.0
Pros: Clean! Super comfy bed! Great, friendly staff (Vinny is so helpful). Hotel is very pretty, close to freeway snd airport. Good and drinks included was very good. Will stay again!
Cons: Balcony needed cleaning
Excellent 10.0
Pros: Staff friendly, rooms are nice and hotel is right by everything. I had a great stay.
Cons: Breakfast could have more options.
Excellent 10.0
Pros: Loved the overall feel of the hotel! And the extra security of having to use your door key to enter was great! Everyone was extremely nice and friendly. Food was added bonus as well as drinks!
Cons: For me, the beds were a little soft. Sometimes I wish there were options at hotels. A little disappointed the pool was not opened at night due to an issue with the lights. Rather safe than sorry!
Excellent 10.0
Pros: Service was professional, quick. Staff very helpful
Excellent 10.0
Pros: The kickback they offered every night was really nice.
Excellent 10.0
Pros: We liked that we did not have to leave since the hotel provided breakfast and an evening lite buffet as well as three drinks each.
Cons: The only problem we had was we set up a wake up call with the front desk that did not work. We must say, however, when they learned about the wake up failure they put together a very nice bag of goodies for us to take to the airport and snacks for on the airplane. Thank you to the employees of the Drury airport hotel.
Excellent 9.1
Pros: Great variety of breakfast items, as well as hot dinner/snack items that were all included in the nightly rate. There were even free alcoholic and non-alcoholic beverages, as well as popcorn!
Cons: A little close to the highway, so it could be loud at times.
Excellent 8.5
Pros: Great service and breakfast include
Cons: Basic breakfast, but overall good
Excellent 8.8
Pros: It's close to the airport! They give you loads of free food! Like soft tacos with grilled chicken and salad. The airport shuttle doesn't run early enough for a 6am flight, but they'll hire you a cab instead - on them!
Cons: The exercise room is for 16-year-olds and up only; no exceptions. The pool wasn't super clean, though it was sanitary.
Drury Inn & Suites Phoenix Airport - Phoenix
Rated #1
8.9
Excellent 8.9
Based on 1,175 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.8
Location
8.9
Overall
8.5
Overall 8.7 Excellent
Based on 661 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.8
Location
8.9
Overall
8.5
Cleanliness
7.5
Comfort
6.5
Facilities
7.0
Location
7.5
Overall
7.0
Cleanliness
9.0
Comfort
8.9
Location
8.6
Services
8.8
Staff
8.9
Cleanliness
9.1
Comfort
8.7
Facilities
9.0
Location
8.6
Overall
8.3
Cleanliness
9.0
Comfort
9.1
Location
9.0
Overall
10.0
Services
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.3
Location
8.8
Overall
8.6
Cleanliness
8.8
Comfort
8.8
Facilities
9.4
Location
8.9
Overall
9.4
Cleanliness
8.5
Comfort
8.5
Location
8.4
Services
8.4
Staff
8.5

Excellent 10.0
Pros: Room was clean and beds were comfortable
Cons: n/a
Excellent 10.0
Pros: Awesome location. convenient to airport. Very clean and relaxing!
Excellent 10.0
Pros: Everything is great!
Cons: The room was clean, but they didn’t do room service the next day.
Excellent 8.0
Pros: Very clean and comfortable. Liked the 24/7 shuttle to the airport option. Liked the 24/7 store in case we were hungry.
Cons: Shuttle was confused, had no way to confirm who we were so told us to get off the bus. Also made us wait on hold for 10+ minutes to request a shuttle.
Excellent 10.0
Pros: Good breakfast. Wonderful staff! Perfect location & 24/7 shuttle.
Excellent 8.0
Pros: Close to phx, frees shuttle round the clock, restaurant, coffee shop on site
Cons: Beds are not comfortable.
Excellent 10.0
Pros: Great, clean, comfortable hotel with friendly staff, good food, and overall nice place to stay!
Excellent 10.0
Pros: Fast check-in Roomy Quiet Parking was good. Breakfast was good, though a little pricey.
Cons: Shortage of electrical outlets at bed. I like to charge my phone but keep it there for clock and an alarm.
Good 7.1
Pros: This Hilton has an executive lounge. Clean, nice rooms. Nice staff
Cons: Don't get room 260. Long walk to room, but its next to a very noisy elevator. 6:15 to 7am elevator it operated continually and impossible to get back to sleep. Charged $4 /beer in exec lounge.
Good 6.5
Pros: The location is close to many attractions.
Cons: It wasn't very clean, the toilet was dirty and the counters on the dressers had liquid stains on them. The front door had a huge gap between the floor and door so we could hear everything from the outside in the hallway.
Good 7.7
Pros: Rooms was modern and clean and comfortable
Cons: The rooms were far from the lobby and hard to find a bit and gate around pool was odd
Excellent 10.0
Pros: Everything
Cons: Nothing
Hilton Phoenix Airport - Phoenix
Rated #2
8.7
Excellent 8.7
Based on 661 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
8.0
Location
9.2
Overall
7.6
Overall 8.8 Excellent
Based on 133 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
8.0
Location
9.2
Overall
7.6
Cleanliness
9.6
Comfort
9.3
Location
9.5
Services
9.3
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
9.0
Services
8.6
Staff
8.8
Cleanliness
9.8
Comfort
10.0
Location
9.0
Services
9.4
Staff
9.8
Cleanliness
9.3
Comfort
9.2
Facilities
7.0
Location
9.2
Overall
6.5
Cleanliness
9.5
Comfort
9.2
Location
9.3
Services
9.1
Staff
9.3

Okay 5.0
Pros: The room was nice
Cons: The hotel service is poor (not the staff) No shuttle when advertised they had one I had to get a cab No room service I had a late flight checked in late no room service (no restaurant or food available downstairs) no water in the room no mini bar I just felt that for an airport hotel it was lacking in service
Excellent 10.0
Pros: Brand new hotel, fast service
Cons: To add good Coffe to the bar.
Excellent 8.8
Pros: My room was very, and comfortable.
Cons: The hotel was not in walking distance to restaurants.
Okay 4.8
Pros: Location to the airport.
Cons: I paid for my room on Kayak when I booked the riom. When I arrived the girl at the desk told me there was no way I paid online. I was ready to leave and she caught me and said she received payment thru Kayak. Then she sill tcharged my credit card. It is now 10 days later and still they have not refunded my money for the second charge and have never even offered a discount or anything for their mistake.
Marriott Phoenix Airport - Phoenix
Rated #3
8.8
Excellent 8.8
Based on 133 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
8.7
Location
9.1
Overall
8.6
Overall 8.7 Excellent
Based on 299 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
8.7
Location
9.1
Overall
8.6
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.9
Comfort
8.6
Location
9.0
Services
8.5
Staff
8.9
Cleanliness
9.0
Comfort
8.3
Facilities
9.3
Location
8.6
Overall
8.8
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
10.0
Overall
9.3
Cleanliness
9.2
Comfort
9.2
Location
9.3
Services
9.0
Staff
9.2
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.0
Comfort
8.8
Facilities
7.6
Location
9.0
Overall
8.0
Cleanliness
9.2
Comfort
8.9
Location
8.9
Services
9.1
Staff
9.1

Excellent 9.0
Pros: Nice property. Location was good because we got in late and wanted to shuttle to our location. The man picking us up late at night was not friendly, but the sweet man taking us to get our car the next morning was so darn nice!
Cons: Nothing
Poor 1.0
Pros: the check in staff was nice
Cons: my money and bracelet was stolen by the cleaning staff who wasn't supposed to enter my room!!! the hotel manager did nothing about it. Currently handling the situation with corporate.
Okay 4.0
Pros: The whole place lived up to the Hilton name.
Cons: If not a member find a better place for breakfast!!!!!
Excellent 10.0
Pros: Loved the room itself. AC stayed cold, and the window blinds did quite the useful job in blocking out light. Aside from the commode issues noted above, the room layout was roomy and comfy at the same time.
Cons: The commode in room 308 was installed extremely close to the shower stall partition. Made for uncomfortable seating, especially with hanging towels in the way . The pool, while nice, the area itself had plenty of run down furniture... looks like it could use a face-lift.
Excellent 8.0
Pros: The pool and patio area were great! Our room was very large and clean. The staff was also very helpful; and the free 24-hour shuttle to the airport was very convenient!
Cons: The bed was hard and not very comfortable. We only had 4 hours to sleep before heading to the airport, and I woke up several times trying to get comfortable.
Mediocre 2.8
Pros: Location convenient to the interstates
Cons: Nose all night long from machinery and guests upstairs. Couldn't get a good night's sleep ay this hotel. Also under renovation, facilities a mess.
Excellent 8.5
Cons: The air conditioner in the bedroom blew right on my face, which was very uncomfortable.
Excellent 10.0
Pros: Needed a good sleep before flying home. Quiet but close to airport. Good beds. Accessible to city for last nights meeting. It worked great.
Excellent 10.0
Pros: Place has everything you could want; restaurant, bar, coffe-cookie station, pool, fitness, business center, LOVED that the "Pavilion Pantry" was open 24/7. Got in late after a show & wanted snacks, everything was well stocked, good variety/choices and it was 'gimme this, gimme that, charge it to the room, thankyouverymuch. An extra juice/Gatorade in the mini-fridge for the morning just makes sense when traveling! Hotel is well kept inside & out. LARGE Room is spacious, love a bathroom that is NOT cramped. Furnishings are new, clean, bed is very comfortable. If we had stayed longer I would have given the restaurant a try. The breakfast buffet looked very complete AND an omelette station for reasonable price. Neighborhood/area was convenient but the property felt secluded/private at the same time, nice. Ample parking even late night, when does that ever happen? :)
Cons: The room itself could have used a mirror and the shower had JUST enough water pressure but that is nit picking, we do almost monthly one nighters to Phoenix area and we will be back for sure.
Excellent 8.2
Pros: Great for kids/family.
Cons: Friendly and accommodating.
Excellent 10.0
Pros: I was impressed with how hospitable the staff was. Very clean.
Excellent 9.4
Pros: Near to airport Cleanliness Staff excellent Restaurant excellent and convenient Facility updated Well maintained Laundry facility very clean
Cons: Beds too soft for my arthritic back Loudness of air conditioning that kept waking me up, but needed to keep it on since Phoenix was 115 degrees outside Very rude and loud and noisy guests in hall - but they are in every hotel, I know
Okay 5.4
Cons: The bed was stated online to be an adjustable comfort bed but was only a pillow top type. I didn't think the bed was very comfortable at all. The window at the end of the hall overlooked a really awful property full of garbage and cars. The restaurant was a great convenience since there was not much around the hotel to go to. The staff in the restaurant was very professional and nice. The food was also pretty good. Since we only stayed one night to catch an early flight it was fine.
Excellent 10.0
Pros: Nice room. Quiet. Super friendly front desk staff
Cons: No complaints
Hilton Garden Inn Phoenix Airport - Phoenix
Rated #4
8.7
Excellent 8.7
Based on 299 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.7
Location
8.6
Overall
8.6
Overall 8.5 Excellent
Based on 1,110 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.7
Location
8.6
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
7.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Location
8.6
Services
8.5
Staff
8.8
Cleanliness
9.5
Comfort
9.0
Facilities
9.5
Location
9.5
Overall
9.3
Cleanliness
8.7
Comfort
8.0
Facilities
8.2
Location
8.5
Overall
8.2
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.6
Staff
9.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.5
Overall
7.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.1
Location
8.5
Overall
9.3
Cleanliness
8.9
Comfort
8.6
Location
8.6
Services
8.6
Staff
8.9

Excellent 10.0
Pros: There was sufficient parking. The room was and smelled very clean. The AC helped us keep the room fresh throughout. Bed was really comfortable to sleep in.
Excellent 10.0
Pros: The staff were all so friendly. The hotel was very clean. And the shuttle was so easy to use to get to the airport.
Excellent 10.0
Pros: Everything was wonderful. The room was clean and spacious. The restaurant had ample choices and my chef salad was tasty. The shuttle drivers are top notch.
Cons: Nothing. Everything was great!
Excellent 10.0
Excellent 8.0
Pros: Room was clean and comfortable. Met my needs.
Cons: Room smelled of a scent that I didn’t care for. Room freshener or something.
Excellent 10.0
Pros: I needed a place close to the airport with a 24 hr. shuttle service, and one that would allow an early check in. This hotel has wonderful people working at the reception desk,(Donigha?) professional, courteous, and accommodating. A nice beer and wine happy hour and a good menu for dinner and breakfast doesn't hurt either.
Cons: It is not a 'walkable' neighborhood, but then the Hilton Garden provide s the necessary services, so not a 'deal-breaker'. Proximity to the airport, for the price, in my opinion can't be beat.
Excellent 10.0
Pros: Comfortable n cleanliness
Cons: No comments.....
Excellent 10.0
Pros: Was gone early and back late each day. Room was clean and the bed was comfortable. I had no problems.
Good 6.8
Pros: Clean facility, could definitely tell its newer. Well put together rooms. Handy computer room which helped me book a return flight home.
Cons: $15 for a mediocre cheeseburger. Small patio area, small pool area. No continental breakfast but instead a $14 breakfast buffet. Stuck us in a room next to the elevators which shook our room every 10 seconds all night long.
Excellent 10.0
Pros: The hospitality. The cleanliness.
Cons: Hard not to like anything.
Excellent 9.0
Pros: Great hotel with friendly staff.
Cons: N/A
Hilton Garden Inn Phoenix Airport North - Phoenix
Rated #5
8.5
Excellent 8.5
Based on 1,110 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.7
Facilities
9.3
Location
8.5
Overall
9.3
Overall 8.5 Excellent
Based on 1,019 reviews
Cleanliness
8.5
Comfort
8.7
Facilities
9.3
Location
8.5
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
8.5
Services
8.0
Staff
8.4
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.6
Comfort
8.7
Location
8.7
Services
8.6
Staff
8.7
Cleanliness
7.9
Comfort
8.2
Location
8.0
Services
7.9
Staff
8.2
Cleanliness
8.7
Comfort
9.0
Location
8.7
Services
8.8
Staff
9.1
Cleanliness
8.3
Comfort
8.3
Location
8.4
Services
8.4
Staff
8.7

Excellent 8.0
Pros: This was better than my previous stay, in that the air conditioning worked much better and the room was much larger than my previous
Cons: The toilet made a strange noise every time I flushed
Excellent 10.0
Pros: Staff was amazing, very helpful. My family and I really enjoyed being here. We will stay again every time we come to AZ.
Excellent 9.0
Pros: When I unexpectedly found myself in Phoenix for the night, this hotel was easy to book and close to the airport. Check-in was easy and fast. The room was fine - clean and quiet. It wasn't too fancy, but perfect for a night between flights.
Excellent 9.0
Pros: Free shuttle to airport and CVS, friendly staff.
Cons: No free breakfast nor IHG points because I used Booking.com...I didn't realized I would be penalized for that!
Good 7.0
Pros: Why did it cost
Cons: That breakfast cost
Good 7.0
Pros: Customer service
Cons: Customer service is excellent. Unfortunately the facility is very dirty. I would like to see alot more cleaning of doors and overly used surfaces. The room was very dirty and damage to closet door (tomato seeds on the wall, hair all over bathroom, dust is very obvious and you can tell the room is used ($$$) and yet sadly not cleaned properly). Pool and hot tub is a plus they are on the smaller end for such a big hotel. The location let's face it..... it's awful.
Excellent 8.2
Pros: Timely airport shuttle
Cons: Room lighting inadequate partially due to light burned out
Holiday Inn Hotel & Suites Phoenix Airport, An IHG Hotel - Phoenix
Rated #6
8.5
Excellent 8.5
Based on 1,019 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.5
Location
8.5
Overall
8.4
Overall 8.5 Excellent
Based on 607 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.5
Location
8.5
Overall
8.4
Cleanliness
7.3
Comfort
8.0
Facilities
8.6
Location
8.0
Overall
8.0
Cleanliness
5.5
Comfort
4.6
Facilities
6.0
Location
5.5
Overall
4.6
Cleanliness
8.6
Comfort
8.5
Location
8.3
Services
8.2
Staff
8.2
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
9.2
Facilities
9.1
Location
9.1
Overall
9.0
Cleanliness
8.9
Comfort
8.9
Location
8.5
Services
8.5
Staff
8.9
Cleanliness
8.7
Comfort
8.6
Facilities
8.6
Location
8.2
Overall
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
8.5
Location
8.8
Overall
8.9
Cleanliness
9.0
Comfort
8.7
Location
8.6
Services
8.5
Staff
8.8

Excellent 10.0
Pros: I loved how modern the hotel is.
Cons: It is quite far from most things.
Excellent 10.0
Pros: I love how they had accommodations for my dog and how clean the place remain, despite the traffic.
Excellent 10.0
Pros: Cleanliness of room upon arrival
Cons: Providing room service as you stay
Excellent 10.0
Pros: Convenient to airport, super helpful and professional staff, clean and comfortable room, love the quiet (couldn’t hear people in next room or above). I also liked the decor and layout of room!
Cons: There was nothing not to like!
Excellent 8.0
Pros: The hotel was modern and I liked how the rooms were sort of set up; although I like my sink to be in the same room as the toilet and etc. The bed was so comfortable.
Cons: I disliked the fridge and coffee placement. I would rather have it not so near the bathroom but rather near the TV and bedding area.
Excellent 10.0
Pros: Everything
Cons: Nothing
Good 6.0
Pros: Prime Location
Cons: The noise level, running jumping was heard all night
Excellent 8.5
Pros: There hotel was very convenient, very clean, the bed was very comfortable, the shower was decent, and overall our experience was very positive.
Cons: The breakfast experience was awful. The breakfast room was unbelievably confusing. There were paid groceries interspersed with maybe-free stale bagels with cheap-diner packaged condiments, horribly awful coffee with cheap-diner packaged cream, interrupted by a window selling tiny fancy food cartons. I have never been so confused for a hotel breakfast, and although we choked down a piece of bread and took some really bad coffee to throw away at the parking garage, the breakfast experience seriously marred an otherwise great experience.
Excellent 10.0
Pros: Stayed at Alofts in PHX and Tampa, always consistent and a good value.
Good 7.4
Pros: Room is nicely appointed, ours needed a little maintenance TLC on the shower door. Water pressure also a little low.
Cons: Convenience store appears to be congregation site for homeless etc. and I would not go there at night.
Excellent 9.4
Pros: Very upbeat place to stay. Colorful and uplifting! Rooms are very spacious and the beds are big and cozy. Staff was very friendly!!! Me and my husband will be staying here again!!!
Excellent 10.0
Pros: staff is super, price is great. I love that they encourage people to go green and not have their sheets washed daily - they give $ back for every day you don't get clean towels and bedding. I highly recommend Aloft
Excellent 9.7
Pros: The staff was very friendly and accommodating. Loved that they had a shuttle to and from the airport. We ate at the Ruby Tuesday's right by it and had a great time with some of the locals. Aloft is close to the light rail, which was very convenient for us since we were going to the Diamondbacks game in downtown Phoenix. Would definitely stay here again. The price was also great!
Cons: The only complaint that we had was that there was some construction going on that started at 530 am, which woke us up way earlier than needed.
Excellent 10.0
Pros: fun atmosphere, really good pool
Cons: I wish they had a hottub
Good 7.1
Pros: Convenient to airport.
Cons: Kinda like a cheesy Vegas hotel. Unorganized staff.
Good 7.7
Pros: Clean, comfortable.
Cons: Planes, trains and automobiles. Heard them all, all night long.
Excellent 10.0
Pros: Very close to airport, stylish rooms, friendly and helpful staff.
Cons: Close to airport and tramline, meaning constant background noise. Hallway and adjacent rooms also conducted lots of noise.
Mediocre 2.2
Pros: I didn't contract any disease
Cons: Rundown dingy with homeless people and prostitutes hanging around. Very noisy. Towels, when you could get them, were dirty gray and Iike sandpaper
Excellent 8.2
Pros: My young daughter liked the modern decor. She is averse to older looking bathrooms but liked the modern bathroom style (both public and room restrooms). The place was clean for the price we got. Would consider other places in the < $100 category.
Cons: Wish there was a complementary breakfast included but there was options nearby in the area.
Mediocre 3.0
Pros: Nothing
Cons: The front desk staff we were very rude. They insisted that the room was not paid for even though I showed them proof that I prepaid. As a result of the lack of customer service, I did not check in to the hotel I will never book at another Aloft property nor would I recommend this hotel to anyone else.
Aloft Phoenix Airport - Phoenix
Rated #7
8.5
Excellent 8.5
Based on 607 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
9.0
Location
8.8
Overall
8.0
Overall 8.4 Excellent
Based on 542 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
9.0
Location
8.8
Overall
8.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.0
Location
10.0
Overall
8.0
Staff
8.0
Value for money
8.0
Cleanliness
8.5
Comfort
8.6
Location
8.8
Services
8.2
Staff
8.5
Cleanliness
9.6
Comfort
9.2
Facilities
9.6
Location
9.6
Overall
8.0
Cleanliness
8.0
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
7.0
Cleanliness
8.9
Comfort
8.7
Location
8.9
Services
8.4
Staff
8.5
Cleanliness
8.9
Comfort
8.9
Location
8.7
Services
8.8
Staff
8.5
Cleanliness
9.0
Comfort
9.2
Facilities
9.0
Location
8.9
Overall
8.4
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.3
Staff
8.5

Mediocre 3.0
Cons: Our room was dirty , their was tiny blood stains on the sheets . We didn’t even get any sleep because we were worried about bed bugs . If we were staying a full day there in which we were suppose to we would have complained immediately. We got to the hotel at midnight hoping to get at least an hour or 2 of sleep before needing to be back at the airport at 330am. Needless to say we didn’t get any sleep the beds were exactly how the maids left them that day .
Okay 5.0
Pros: After having to move rooms because I was given the wrong one….it was still pretty big, clean, and had working AC
Cons: The idea that the reason you don’t have food because of COVID is not a valid reason. You don’t require masks and don’t offer to clean the room except when I have to schedule a time seems really cheap on your behalf. I understand cutting cost is needed to stay open but not serving food because of COVID and then saying that you don’t offer to clean the rooms each day is contradictive.
Excellent 10.0
Pros: Breakfast was provided, We had an early flight and our bagged breakfast was ready for pick up at front desk. Free shuttle to airport was a definite bonus as well as the option to park our car long term at hotel for a VERY reasonable fee. We will definitely be staying here again when flying out of Phoenix.
Good 7.0
Pros: Typical sterile features . Good shuttle service.
Excellent 10.0
Pros: Location, pool and it was very modern and clean
Excellent 9.4
Pros: Convenient locaton neat airport but quiet and comfortable
Good 6.5
Cons: Very noisy. Could hear everyone in the halls and in the adjacent room
Good 6.8
Pros: The hotel staff was very courteous and the location to the airport was ideal.
Cons: It was not filthy but our bathroom was not as clean as I prefer and t he hotel hallways were kinda dirty.
Excellent 10.0
Pros: The many pillows were luxuriously thick. The halls were quiet. The breakfast choices were outstanding for the money.
Cons: Our first room had a distinctive (cigarette-type) odor to it, however the front desk immediately corrected it by assigning us a different room.
Excellent 10.0
Pros: Great value for the money
Excellent 9.3
Pros: Nice clean professional hotel, would recommend and will stay again on my next business trip to Phoenix area.
Holiday Inn Express Hotel & Suites Phoenix-Airport, An Ihg Hotel - Phoenix
Rated #8
8.4
Excellent 8.4
Based on 542 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
8.8
Location
8.9
Overall
9.0
Overall 8.2 Excellent
Based on 1,249 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
8.8
Location
8.9
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
9.0
Location
9.1
Services
8.6
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.5
Facilities
8.5
Location
8.5
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.3
Staff
9.0
Cleanliness
8.3
Comfort
8.2
Location
8.7
Services
8.0
Staff
8.4
Cleanliness
8.8
Comfort
8.9
Facilities
9.0
Location
9.1
Overall
9.4
Cleanliness
8.4
Comfort
8.5
Location
9.1
Services
8.0
Staff
8.6

Excellent 10.0
Pros: Room was clean, comfortable, and quiet and service was excellent, breakfast was outstanding, will definitely recommend and return for another stay
Cons: The bathrooms in the main entrance definitely had a smell to it, and the sitting area next to bar could of been swept more often, also they could of had more variety of snacks to purchase in the little room they have next to front desk
Excellent 9.0
Pros: Pool, excellent customer service, comfortable, convenient location.
Cons: Dim lights in bathroom.
Excellent 9.0
Pros: Friendly staff, good breakfast, close to sky train/light rail.
Good 6.0
Pros: The staff very hospitable. I observed them working as a team. Management, check in food service, security and maintenance.
Cons: 1st day breakfast totally distasteful. The room was not clean. Toys, cups, and other items had not been removed from the floor as well as lack of dusting and vacuuming. Ask for sofa didn't receive. However I enjoyed myself.
Excellent 8.0
Pros: The staff was very helpful with answering any questions I had about the motel and the surrounding areas and attractions. The security within the building itself made me feel much safer than I thought beings it’s the motel is not in a great neighborhood.
Cons: The entrance to the lobby was very interesting to say the least. I drove around the block 3 different times trying to find the lobby so I could check into my room. There wasn’t a microwave in the room, nor was there any free hot coffee in the lobby or breakfast area,…it was for purchase at the Starbucks breakfast location. Without a voucher from the front desk, there is no free breakfast either.
Excellent 9.0
Pros: The shuttle service was good
Cons: The included breakfast wasn't up to par. I was told the omelet on the menu wasn't available and given a different menu. Actually it was they just didn't tell me I would have had to pay for it. I ordered my eggs over hard and they arrived runny. After quite a while they brought 2 more that were the same.
Good 7.1
Pros: Room service. Food. Friendly people.
Cons: Price was less expensive the day after we arrived but we were locked In at the expensive price.
Excellent 8.2
Pros: Friendly staff, clean comfortable room
Cons: The price was rather high
Good 6.0
Pros: the food
Cons: lost & found never calls you back, nor they answer the telephone.
Excellent 8.0
Pros: Staff was very nice room was clean quite spacious would recommend to any one. The train is directing in front of the hotel for a 10 ride to downtown.
Cons: None
Good 6.0
Pros: The staff were very freindly. I ate at the resteraunt and found it to be surprisingly good
Crowne Plaza Phoenix - Phx Airport, An IHG Hotel - Phoenix
Rated #9
8.2
Excellent 8.2
Based on 1,249 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
8.8
Location
8.5
Overall
8.5
Overall 8.1 Excellent
Based on 1,453 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.8
Location
8.5
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
7.6
Comfort
8.0
Facilities
7.5
Location
7.6
Overall
6.5
Cleanliness
8.4
Comfort
8.4
Location
8.5
Services
8.2
Staff
8.6
Cleanliness
9.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
9.8
Comfort
9.5
Facilities
9.3
Location
9.6
Overall
9.5
Cleanliness
8.4
Comfort
8.5
Location
8.4
Services
8.1
Staff
8.5
Cleanliness
8.5
Comfort
8.6
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.5
Comfort
8.6
Facilities
9.0
Location
8.5
Overall
8.4
Cleanliness
8.2
Comfort
8.1
Location
8.4
Services
7.8
Staff
8.3

Mediocre 3.0
Pros: The staff do the bed service also the hotel don’t have the public restroom or any things like cups folk
Excellent 8.0
Pros: Great location for our family's needs
Cons: The property overall could use a remodel
Excellent 8.0
Cons: Your airport shuttle only ran from 7A - 11P I had to call a taxi to get to my morning flight.
Mediocre 2.0
Pros: It was clean, bed was comfortable. Due to problems with the AC, the manager discounted the room when we checked out.
Cons: It was 116 outside....84 in our room. We set the thermostat lower...was not cooling. Called the desk 6 times between 4 and 10. Finally a maintenance man came at 10 and said we needed to move to another room. We checked in at 3, and had to wait in the lobby with 30 people because the towels weren't dry.
Excellent 10.0
Pros: The location of the hotel was perfect for returning rental car, touring in the day, and a free shuttle to the airport. Rooms were spacious, clean, and the bed and pillow comfortable. Slept great, very quiet. Staff was very friendly and accommodating.
Cons: Cannot think of a thing.
Excellent 10.0
Pros: Friendly staff, great breakfast, lovely pool and very comfortable suite!
Mediocre 3.7
Pros: The only things redeeming about this property are the free parking, free breakfast and warm cookies.
Cons: This hotel is dingy, rundown, and desperately needs renovation. The room doors are also not within a closed building. This Double Tree is nothing like any of the ones we've used in the past. Save your money and look for a cleaner, safer and nicer overall property.
Excellent 10.0
Pros: The location was close to the airport and only a short drive to University of Phoenix Stadium. It was perfect for a quick in and out trip.
Good 7.7
Pros: Celebrate New Year's Eve with an early check-in and stay at the Doubletree and early dinner at 6 PM and the nearby transportation to our event departing at 8 PM fantastic
Excellent 10.0
Pros: It was a wonderful hotel, great breakfast, comfy room, and friendly staff.
Cons: I was traveling alone and my room was on the 5th floor quite a distance from the office and a little hike through the foliage and pool area. Even from the parking lot entrance, closest to the elevator I needed to take, I had to travel down a dark walk area by the laundry. I didn't feel unsafe but it could be a recipe for disaster. I checked in after dark and the lighting is limited around the pool area for the ambiance but this made it difficult to figure out where to go. I would have preferred something closer and should have asked.
Excellent 8.8
Pros: Appreciated the free shuttle to and from the airport, as well as to neighboring restaurants. The complimentary breakfast buffet had plenty of choices, including scrambled eggs, bacon, sausage, oatmeal, cereal, various breads and pastries, yogurt, etc. Rooms are spacious, with a door separating the bedroom from the living room. Two large flat screen tv's, locking safe, large refrigerator, microwave and coffee maker. King bed is super comfortable with pillow top mattress! Plenty of large towels and good water pressure. Internet access was reliable and strong.
Cons: Bathroom is very small, and it was very difficult for both of us to get ready in the morning. The sink was next to the toilet, as opposed to being outside the bathroom, as in other hotels. Hair dryer only had medium heat setting - plenty of power, but needed warmer temp. Most rooms surround the pool, and one night the families using the pool were really noisy. The noise reverberates!
Excellent 8.3
Pros: We liked the size of the room. And it was clean
Cons: We did not like that some of the channels on the television were fuzzy, and more than that, the pool was very dirty.
Excellent 9.0
Pros: The staff were very helpful and friendly. Room was clean and nice size. Very lovely outside pool with plenty of clean towels. The free breaksfast bar was fresh and delicious.
Cons: First visit our family was put into handicapped room and the shower facilities were extremely messy with 4 people showering.
Excellent 10.0
Pros: Clean facility with a very friendly staff
Cons: No dislikes
Excellent 10.0
Pros: The hot buffet breakfast included is fantastic in quality and expectations. The set up of hotel is wonderful as all views ou can see mountains and planes taking off (the noise from planes was not an issue even though you felt like you could grab planes out of the sky. I would recommend this for all of my relatives who would visit me and for all of you wbo have no idea where you should stay.
DoubleTree Suites by Hilton Phoenix - Phoenix
Rated #10
8.1
Excellent 8.1
Based on 1,453 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.2
Food
6.5
Location
8.8
Overall 8.1 Excellent
Based on 723 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.2
Food
6.5
Location
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Location
6.0
Overall
6.0
Staff
6.0
Value for money
6.0
Cleanliness
8.5
Comfort
8.6
Location
8.7
Services
8.1
Staff
8.4
Cleanliness
8.5
Comfort
8.5
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
8.4
Comfort
8.4
Facilities
8.4
Location
8.4
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.8
Overall
10.0
Services
8.4
Cleanliness
8.9
Comfort
8.6
Facilities
7.0
Location
8.9
Overall
6.0
Cleanliness
8.8
Comfort
8.7
Facilities
8.4
Food
6.5
Location
8.9
Cleanliness
8.8
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.8

Excellent 8.0
Cons: the front desk would not answer the phone to arrange for airport shuttle
Excellent 10.0
Pros: Clean, spacious and perfect location for a late arrival into Phoenix
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Very clean
Excellent 8.2
Mediocre 2.0
Pros: Reserved the room on Kayak when my plane was delayed and I knew I would not make the connection but later airline decided to give a voucher for my room. When I tried to cancel this room, a mere 4 hours later, I was told no and that I would be charged even when I would not be using the room. Will not be using Kayak again. #gotmeonce
Excellent 10.0
Pros: Location is right by the airport and within 20m of anywhere you want to get in Phoenix and surrounding areas
Cons: Pool was fairly small
Excellent 10.0
Pros: The family and I were stranded and the hotel saved us from staying at the airport over night with a 2 year old. The room was clean and they furnished a crib for my kid.
Cons: The lights in the room next to the beds didn't work. The cords on the lights was bent at a weird angle so the wires were not making the electrical connection needed. All the others lights worked great.
Excellent 9.1
Pros: Good house keeping, friendly staff
Cons: Limited restaurant menu
Excellent 8.0
Pros: my stay was clean, high grade and complete with good services, thank you.
Excellent 8.0
Pros: comfortable bed. Plenty of space in the room. Liked the big screen tv.
Cons: Can't think of anything.
Good 6.6
Pros: Nice staff. Good restaurant. Good business center where it was easy to print boarding passes.
Cons: The hotel is past it's best. The room was fine, though the elevator, hallways, and common areas were shabby, even dirty. The airport shuttle was difficult to find. Had it not been for the volunteers at the airport, I wouldn't have known how to locate it. Even after calling the number, the phone just rang endlessly. We would stay at a different airport hotel next time.
Good 6.3
Pros: The room was fine, nothing special but not bad. The lobby has clearly been remodeled and has a nice lounge and bar area.
Cons: There was a crazy screaming drunk man in the hallway that kept us up for hours and it took the police a long time to come. While the hotel apologized in the morning, I felt that more should have been done to compensate for the fact that we were not able to sleep at all.
Mediocre 2.6
Pros: I loved the bed
Cons: They placed us where we were facing the AC unit, a used towel from a previous guest was still there. The headboard had som sort of white residue on it. Parts of the room was dusty. I found hairs stuck to the sheets on the bed.
Radisson Hotel Phoenix Airport, Phoenix, AZ - Phoenix
Rated #11
8.1
Excellent 8.1
Based on 723 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Facilities
8.5
Location
8.8
Overall
8.0
Overall 8.0 Excellent
Based on 107 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
8.5
Location
8.8
Overall
8.0
Cleanliness
4.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
8.4
Comfort
7.9
Location
8.8
Services
7.9
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.6
Location
8.8
Services
8.2
Staff
9.2
Cleanliness
8.0
Comfort
8.3
Location
8.8
Services
8.3
Staff
9.0
Cleanliness
8.3
Comfort
8.3
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
7.7
Comfort
8.2
Location
8.8
Services
7.1
Staff
8.2

Excellent 9.0
Pros: Very clean. The pool/hot tub area was really nice. The staff was very nice and helpful. I appreciated the shuttle service back and forth to the airport, even seven hours after I checked out, and even kept my bags for me.
Cons: Very little I didn’t like. Very little close to the hotel and too hot to walk very far. Sold beer there, but was just about out of all of it. That’s about it!!
Good 6.0
Pros: This was my 2nd time staying here and I stayed here because the 1st time Even though she was busy the lady at the desk Was very nice and put me in a good location. My 2nd visit wasn't so lucky.
Cons: Bad check in.. guy actually just walked away 😳 Everyone has a bad day but still.
Poor 1.0
Pros: Almost nothing
Cons: The price is way expensive compared with the room and unavailable breakfast meal, I asked for a room with two beds but couldn’t switch to it
Excellent 10.0
Pros: It was clean
Cons: Not enough restaurants near by , had to travel to far to eat .
Okay 4.0
Pros: The staff was friendly. But sub par for a Marriott. No cleaning. And the bed were horrible. Didn’t clean our room, pool closed.
Excellent 10.0
Pros: The cleanness is amazing .. Totally love the private terrace.
Mediocre 2.0
Pros: Breakfast was terrible, hotel was dirty and run down. Noisy guests at night too
Cons: Needs an urgent refit
Mediocre 3.0
Cons: Dirty sheets, dirt furniture, dirty walls, dirty & stained carpet, dirty elevator, stains everywhere you looked. Very disappointed. Not worth a 3 star hotel!!
Excellent 10.0
Pros: I haven’t tried breakfast yet but I’m sure it’s probably great
Cons: I liked everything!
Good 6.0
Pros: Location, coffee, price
Cons: I called you address sink that would not drain. Was not fixed in a four day / three night stay. Someone else’s clothes were left in the room when we checked in. Dirty wash cloth was left in shower. Really makes me question the cleaning protocol.
Excellent 10.0
Pros: Rooms
Cons: Bistro Open sooner
Courtyard by Marriott Phoenix Airport - Phoenix
Rated #12
8.0
Excellent 8.0
Based on 107 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.3
Facilities
7.2
Location
8.6
Overall
7.8
Overall 7.8 Good
Based on 1,195 reviews
Cleanliness
8.2
Comfort
8.3
Facilities
7.2
Location
8.6
Overall
7.8
Cleanliness
8.1
Comfort
8.4
Location
8.6
Services
7.8
Staff
8.5
Cleanliness
8.0
Comfort
8.5
Facilities
7.5
Location
8.2
Overall
7.8
Cleanliness
8.2
Comfort
8.2
Location
8.6
Services
7.9
Staff
8.6
Cleanliness
8.3
Comfort
8.2
Location
8.7
Services
7.9
Staff
8.7
Cleanliness
8.2
Comfort
8.2
Facilities
6.0
Location
8.5
Overall
8.0
Cleanliness
7.7
Comfort
7.8
Location
8.3
Services
7.5
Staff
8.0

Excellent 8.0
Pros: - Very good location - Hot breakfast - Spacious room - Internet was stable. I was able to work without any disruptions. - Allowed early check-in - Seamless check-in and check-out process - Accommodating staff - Front desk receptionist answers the phone very quickly even late at night - They had an ice machine which is very important with AZ heat!
Cons: - Stayed for 2 days, and breakfast was exactly the same on both days. - On the 2nd day, we had to wait for maybe 15 to 20 minutes for the breakfast items to be refilled. They had ran out of eggs, sausage and waffle mix. Though bread and other (not hot) items were plenty. - Room had a weird smell. Almost like cigarettes which is weird because all rooms are non-smoking rooms. - Key cards were inconsistent. For some reason, they didn’t work after a while. We had to change cards. And one of the “new” cards didn’t work again the next day. It was a very easy process though, the front desk receptionist was very kind to assist. It was just inconvenient to be at your door only to find out you have to go back down to have the keys replaced.
Excellent 9.0
Pros: Okay breakfast
Cons: Breakfast could have been better
Mediocre 3.0
Pros: There was no breakfast as the water was off from 6:00pm to 6:00am due to a plumbing issue. They the staff offered to refund our stay 100% due to the issue. We gladly received our refund. The staff was so nice to even find us a hotel at another location.
Cons: We wishe we could have stayed at this hotel as it would have been way better that the Holiday Inn that was not as nice and so much more affordable. But without water overnight it just would not have worked.
Okay 4.0
Pros: The bed was clean and comfortable
Cons: The passage carpets stained and filthy. The couch in room was stained and filthy. Some dirty socks from previous guest left under a/c. Mold and dirty grouting in shower. Shower head dripped all night. Toilet seat hinge broken. Will never stay again.
Excellent 8.0
Pros: Good staff
Excellent 10.0
Pros: Everything was great
Excellent 9.0
Pros: The staff was very helpful
Excellent 8.0
Pros: The room was spacious and comfortable. Also clean.
Cons: The breakfast was perhaps the worst I have had at a hotel. Burnt patty sausage, frozen reheated over hard eggs were just nasty. Never saw eggs like that before. Have stayed here before and was pleased. As long as you don’t eat the breakfast if it’s like this one, you’ll be pleased with your stay.
Country Inn & Suites by Radisson, Phoenix Airport - Phoenix
Rated #13
7.8
Good 7.8
Based on 1,195 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.0
Facilities
8.2
Location
8.4
Overall
8.3
Overall 7.8 Good
Based on 267 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
8.2
Location
8.4
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
7.7
Comfort
7.9
Location
8.3
Services
7.7
Staff
8.1
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.7
Comfort
8.5
Location
8.5
Services
8.5
Staff
8.7
Cleanliness
7.1
Comfort
5.8
Location
7.9
Services
7.1
Staff
5.8
Cleanliness
8.4
Comfort
8.3
Facilities
6.0
Location
8.5
Overall
6.0
Cleanliness
7.5
Comfort
7.3
Location
7.4
Services
7.0
Staff
7.3

Excellent 10.0
Pros: Beds were amazing!
Excellent 10.0
Pros: I really enjoyed the staff I even decided to stay another week
Cons: I really didn't have a problem with anything and just the Wi-Fi
Excellent 8.0
Pros: The rooms, the location, the staff, brilliant I say!!!
Cons: Nothing
Excellent 10.0
Pros: I thoroughly enjoyed my stay. The room was large, comfortable, clean, and the staff was great! No complaints!!
Mediocre 3.0
Pros: Breakfast was good, I liked frozen tacos with omelet, they were not spicy. Our room was clean. The were new dish soap and a sponge in the kitchen which is greatly appreciated in a studio room.
Cons: The staff on the front desk was very slow and indifferent. This place is significantly understaffed, the garbage in the halls stayed forever, food leftovers on the carpet stayed for the whole 3 days we were there, and the trash cans outside were all always full. We booked a room for 2 adults and 2 kids with a single queen bed and a sofa bed, but there were no bed linens for sofa bed (did they expect a family of 4 sleeping on a single queen bed?), so I had to go to the reception and ask for them. Receptionist gave them to me without any package, with bare hands. The sofa bed needs to be replaced as soon as possible, it's stiff and you feel every coil with your back. Walls are thin, you can hear a person in another room taking a shower or peeing at 11pm. We will definitely never stay at this hotel again, but we will try another one from Marriott to see if these issues are common for the whole chain or it's just this specific location.
Okay 5.0
Pros: Full size kitchen, nice large desk, bathroom mirror was large and the lighting was very nice! Bed was comfortable and the a/c was ice cold!
Cons: Stained sofa, dirty wall, tv only viewable from the bed, breakfast was inedible, horrible selection and awful food. No flavored coffee creamer, cheap, bitter orange juice, just the worst breakfast possible. Pull out sleeper bed too cheap and lumpy for even my teenager to sleep on and the blanketwas so scratchy. Dirty laundry all up and down the hall outside of rooms, spa cloudy water, put on eternal hold by front desk, building is looking old and worn out.
Excellent 8.0
Pros: The employees friendly
Cons: I didn’t have any problems
Good 7.0
Pros: The room was very hospitable with a full size fridge and sofa in room
Cons: The bed was comfy but very soft and if you got close to edge you fall off
Good 7.0
Pros: Location
Cons: The cable was horrible
Okay 5.1
Cons: Mattresses are uncomfortable at this location. Better room appliances. No/Insufficient utensils and/or cooking equipment. WiFi service is really bad.
Excellent 9.7
Pros: The rooms are clean, bed was comfortable and the kitchen was stocked with everything you need. This is a great value!
Residence Inn by Marriott Phoenix Airport - Phoenix
Rated #14
7.8
Good 7.8
Based on 267 reviews
Details
Reviews

Cleanliness
8.2
Comfort
7.9
Facilities
7.5
Location
8.0
Overall
7.7
Overall 7.7 Good
Based on 1,314 reviews
Cleanliness
8.2
Comfort
7.9
Facilities
7.5
Location
8.0
Overall
7.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
4.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
7.9
Location
8.1
Services
7.7
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
6.6
Location
7.6
Overall
7.2
Cleanliness
7.4
Comfort
6.8
Facilities
7.1
Location
7.1
Overall
7.1
Cleanliness
8.4
Comfort
8.0
Location
8.2
Overall
8.0
Services
7.6
Cleanliness
7.9
Comfort
7.9
Facilities
8.0
Location
7.9
Overall
8.0
Cleanliness
8.1
Comfort
8.0
Facilities
7.8
Location
7.9
Overall
7.8
Cleanliness
7.9
Comfort
7.7
Location
7.9
Services
7.4
Staff
8.1

Good 6.0
Pros: The gym was a pulse
Cons: The roaches in our room was not the greatest thing to see on our stay staff were rude but other than that I guess ok
Excellent 10.0
Pros: Property and clean area
Cons: Nothing
Excellent 9.0
Pros: Breakfast was good & nice, friendly service. Staff was courteous & very accommodating. The shuttle to & from the airport was very helpful.
Cons: No complaints at all!
Excellent 9.0
Pros: Room was clean and bathroom sparkled. New flooring. No old carpet. Quiet. Good service.
Cons: The tv was not in sinc with Direct tv. Front desk came right away to fix. Got one channel clear. All others snowy. Only complaint. Now they can fix it.
Good 7.0
Cons: AIR PORT NOISE
Excellent 10.0
Pros: Great. We are vegan and managed ok
Cons: More computer access in lobby.
Mediocre 3.0
Pros: The friendly staff
Cons: Extremely noisy and other guests were not told anything about their continuous noise making, which bothered other guests. However, I could not quietly work out or walk on a treadmill at an early time because "I would wake someone uo." The female nor the male saunas worked; both out of order. The shower head spit out water as if it was coming from a garden hose; it could not be adjusted. The shower door sounded like a huge prison door everytime you opened it; very loud and unbearable. This place was ridiculous; however, it's my fault. I get what I paid for!!!!
Excellent 9.0
Pros: The price and the staff.
Cons: Didn't like that l had to walk outside upstairs to get to my room 😒.
Good 7.7
Pros: Close to airport the pool the restaurant
Cons: Very tiny shower I'm 5 foot and my head almost touched the shower head. My BF is 6'3" he had to duck to take a shower
Excellent 9.4
Pros: Older style, very clean, excellent staff, nearby restaurant.
Cons: If you’re sensitive to sound it’s close to the freeway so there is some traffic noise. If you have heavy luggage asked for a room on the first floor. It’s a two-story facility with no elevator.
Excellent 10.0
Pros: Really surprised by the cleanliness. Great service . Great for the price
Cons: N/a
Excellent 8.2
Pros: Over all our stay was great. We were only at the hotel for one night after a late night flight. We had no complaints at all.
Good 7.7
Pros: Has airport shuttle,affordable
Cons: Hard to find parking
Excellent 10.0
Pros: I just needed a place to sleep and go on my way it was perfect. The staff gave me good info and told me where to have breakfast and find a walmart.
Cons: Nothing to complain about
Excellent 8.2
Pros: Proximity to airport,attached restaurant, free parking for 14 days
Good 7.7
Pros: Room was well-appointed with desk, occasional chair and luggage rack. The bed was comfortable with plenty of pillows. The bathroom was clean.
Cons: There was no free breakfast. Breakfast was available in an attached restaurant that was mediocre at best. We ate both dinner and breakfast there and the food and service was adequate. Had there been other restaurants in the immediate area, we would have gone elsewhere.
Excellent 10.0
Pros: Fine bar, restaurant and smoking area.
Excellent 10.0
Pros: Provided what I requested, a room with refrigerator on first floor quiet side of building.
Cons: Nothing
Excellent 8.8
Pros: It is close to the airport with free pick up and drop off for a late arrival and early departure the next day. Comfortable and clean, it was a great place to recharge and still affordable.
Excellent 8.2
Pros: Very friendly staff. Very comfortable beds.
Cons: A lot of the vending and and Ice machines were out of order. We didn't need them..but it was Phoenix…HOT!
Okay 5.1
Pros: We had an early flight the next morning so decided to stay at the Best Western Airport Inn because it was fairly close to the airport & to our rental car return. The rooms were fine, everything in the room was standard and worked for what we needed. There was a pool and washer & dryer facilities onsite, but we didn't use them - seemed fine though.
Cons: We were put in room 231 which was in a corner next to an "Employee Only" room (maybe some kind of laundry room or work room). The only problem with this was that something made a really loud buzzing noise. In the room the buzz sounded like it was coming from the wall - it was as if some sort of generator or loud water heater or something would kick on for about 4 minutes, then off...over and over. ALL NIGHT. The noise would start out as a hum, then get slightly louder, slightly louder, until finally it would be a full out buzzing then a clinking noise and it would shut off. It would be off for about 4 minutes, then start back over. If you are a heavy sleeper or really tired I'm sure you'd have no problem. My girlfriend finally just put some ear buds in so she could pass out. We didn't try to get our room changed because we had unloaded all of our things in that room and by the time we got back to rest from dinner (and noticed the noise) it was past 11 pm. The next morning when we went to check out and mentioned it to the man at the front desk he said "well you should have changed rooms" and offered nothing. I didn't expect a free room by any means, but an apology for the inconvenience would have been nice customer service. Aside from that, there is no elevators & the WiFi didn't work.
Good 7.4
Pros: Clean and spacious room. Free shuttle to/from the airport.
Cons: There is no elevator. I have to carry a heavy suitcase to my room in 2nd floor. There is no free breakfast typically found at this kind of hotel although there is a restaurant. Wifi was not working.
Okay 4.0
Pros: inexpensive
Cons: my room was 100 yards from the highway and walls are thin their airport shuttle took over 30 minutes pillows are horrible
Okay 4.0
Cons: next to frwy - noise all ight
Excellent 8.0
Pros: Comfortable beds
Cons: Poor TV reception
Best Western Airport Inn - Phoenix
Rated #15
7.7
Good 7.7
Based on 1,314 reviews
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