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I had to cancel flight because of medical issue. I fell and broke 5 ribs

Will never book Air Canada again.

Our entire flight with Air Canada was cancelled and we were switched to United. We were originally scheduled to depart Orlando at 10 AM and arrive around 5pm. Instead we departed Orlando after 4PM and did not arrive into Quebec until 3AM! Horrible experience. Makes me really not want to travel by air anymore.

The embarking was in the middle of some part of the airport then we were cramped in one bus many of us and so stuffy since it was so crowded

they canceled my flight so i am EXTREMELY UPSET ......................... they gave me a 100% refund but still ........... i will never order a flight from your failed company ever again ........

Entertainment was good. Was only offered a middle seat near rear of economy cabin.

Delayed by 4 hours

Very bad flight - delayed by 4 hours little information provided flight crew all stressed

Over a three hour delay

1.5 delay leaving SLC and no option to make right. Stood in line at customer service for 1hr, and could have made a connecting flight to get me to my final destination same day if customer service was adequately staffed

I will NEVER fly Air Canada again! 3-4 hours sitting on the tarmac due to them changing their navigation codes, or some BS like that AND customer service tells me it was “uncontrollable” so they don’t have to compensate me, despite what their website claims. Then today on my flight home, they canceled the flight and once again customer service was atrocious. They even lost on of my workmate’s checked bags while we were getting pushed off to Delta, so he couldn’t even fly home until they found his bag. Some regulation about not being separated from your bags? Anyway, Air Canada SUUUUUUUCKS

Air Canada service was very poor. Delays, cancelations, ground agents overwhelmed and uninformed.. very mismanaged when having challenges

Both my planes were delayed. I missed my flight in Toronto and got into Montreal at 4:00 instead of 1:15.

N/A

1. The line before the check in was very long and only 2 desks worked. 2. There was delay 4 HOURS!! no body explains.

Too many flight delays made me miserable.

Very old aircraft and the seats are awful. Boarding was not organized and took forever

Flight cancelled. Told it was due to no crew. 3/4 of the queue was taken care of and then the counter was closed and were told we had to leave the area. Then some were told cancellation due to weather . What nonsense was this!

Flight was late and then they made us sit on the plane