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FAQs about flying with Air New Zealand

  • What is Air New Zealand's carry-on size allowance?

    On board Air New Zealand flights, cabin baggage should not exceed 118cm. If your hand luggage is bigger, the Air New Zealand assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Air New Zealand fly to?

    Air New Zealand offers direct flights to 48 cities in 17 different countries. Auckland, Wellington, and Christchurch are the most popular cities covered by Air New Zealand.

  • What is Air New Zealand’s primary hub?

    Air New Zealand concentrates most of its flight operations in Auckland.

  • How does KAYAK find such low prices on Air New Zealand flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Air New Zealand.

  • What’s the cheapest route that Air New Zealand flies?

    In the last 72 hours, the cheapest route flown by Air New Zealand found on KAYAK was from Auckland to Christchurch, with a price of ₪228 for a round-trip.

  • What are the most popular airports for Air New Zealand flights to depart from?

  • Is Air New Zealand part of an airline alliance?

    Yes, Air New Zealand is part of the Star Alliance airline alliance.

  • How many destinations does Air New Zealand fly to?

    In total, Air New Zealand flies to 48 destinations.

Air New Zealand customer reviews

7.9
GoodBased on 502 verified guest reviews
7.3Food
8.2Boarding
8.5Crew
8.0Comfort
7.4Entertainment

Pros +
  • The crew was very very attentive. (in 174 reviews)
Cons -
  • Food wasn’t bad but it does need a refresh. (in 71 reviews)

Show reviews that mention
Traveler rating:
Sort by:
V
4.0 Mediocre
AKL-SFO
Not a comfortable trip, the seats are not good, and they look old.
V
4.0 Mediocre
SYD-AKL
The seats are not comfortable, and look very old.
T
10.0 Wonderful
AKL-ZQN
Great service and crew!
V
2.0 Poor
CNS-AKL
Lost my luggage and brought someone else luggage to my airport.
V
4.0 Mediocre
SFO-MSP
Not entirely positive. It’s frustrating that everything is done through the united app. One of our flight attendants on our trip from San Francisco to MSP continually had trouble hearing people so she flipped her hair into people’s faces
S
2.0 Poor
AKL-CHC
I flew United from San Francisco to Auckland. My connecting flight from Auckland to Christchurch was canceled with no explanation. I was finally told the cancellation was due to fog. Even though it was clear when we landed. I am from San Francisco, I know what fog is! And I didn't see any fog. I was told the next available flight was 7 hours later. Unacceptable, they should have had a flight ready to go as soon as it was deemed safe to take off.
V
2.0 Poor
SFO-AKL
Our original flight was cancelled from SFO to AKL on 6/16/25. So we had to stay overnight at a hotel after a 12-hour layover plus 3-hour delay before the cancellation. Then had to fly to LA and then to AKL the following day losing an entire day of our vacation in NZ, that we can never get back.
D
4.0 Mediocre
AKL-CHC
Two hours was not enough time to transition from the international to domestic terminal. You have to go through customs, a biological hazard check, gather your luggage, take a bus to the domestic terminal and recheck your luggage. The bus was slow and crowded and the lines to recheck your bags were very long. We missed our connecting flight. Initially, the Air New Zealand officials were not helpful at all in helping to get us on another flight. Told us we would have to buy another ticket for a flight 11 hours later. Found another agent that was more helpful. He helped arrange to get us on standby for another flight three hours later. Had to ride in jump seats next to the flight attendants, but at least we eventually got to out destination.
D
8.0 Very good
IAH-AKL
Full flight. Flight attendants were harried. Otherwise, fine for the typical cramped seating conditions in coach.
V
8.0 Very good
IAH-AKL
NA

Air New Zealand flight status

ה' 7/31

Air New Zealand route map - Which destinations does Air New Zealand fly to?

Find out which destinations you can fly to direct with Air New Zealand by entering your departure airport. If you want to know if Air New Zealand flies a certain route, enter both the departure and destination airport before hitting search.
ה' 7/31

All Air New Zealand flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
129Auckland (AKL)Melbourne (MEL)4h 15m
5019Auckland (AKL)Napier (NPE)1h 5m
5081Auckland (AKL)Nelson (NSN)1h 30m
5123Auckland (AKL)Palmerston North (PMR)1h 15m
284Auckland (AKL)Singapore (SIN)10h 50m
5143Auckland (AKL)Tauranga (TRG)0h 40m
5224Auckland (AKL)Whangarei (WRE)0h 40m
5726Blenheim (BHE)Wellington (WLG)0h 30m
582Christchurch (CHC)Auckland (AKL)1h 25m
5759Christchurch (CHC)Dunedin (DUD)1h 10m
5503Christchurch (CHC)Invercargill (IVC)1h 25m
5764Christchurch (CHC)New Plymouth (NPL)1h 30m
5854Christchurch (CHC)Nelson (NSN)0h 55m
5178Christchurch (CHC)Palmerston North (PMR)1h 20m
5788Christchurch (CHC)Rotorua (ROT)1h 50m
5806Christchurch (CHC)Tauranga (TRG)1h 55m
5742Dunedin (DUD)Christchurch (CHC)1h 5m
686Dunedin (DUD)Wellington (WLG)1h 55m
5811Hamilton (HLZ)Wellington (WLG)1h 15m
5714Invercargill (IVC)Christchurch (CHC)1h 20m
5895Napier (NPE)Wellington (WLG)1h 0m
5763New Plymouth (NPL)Christchurch (CHC)1h 30m
5865Nelson (NSN)Christchurch (CHC)0h 55m
5312Nelson (NSN)Wellington (WLG)0h 40m
5181Palmerston North (PMR)Christchurch (CHC)1h 20m
5785Rotorua (ROT)Christchurch (CHC)1h 55m
281Singapore (SIN)Auckland (AKL)9h 35m
5126Tauranga (TRG)Auckland (AKL)0h 40m
5803Tauranga (TRG)Christchurch (CHC)2h 5m
5257Tauranga (TRG)Wellington (WLG)1h 20m
5725Wellington (WLG)Blenheim (BHE)0h 30m
5822Wellington (WLG)Hamilton (HLZ)1h 15m
5886Wellington (WLG)Napier (NPE)1h 0m
5517Wellington (WLG)Nelson (NSN)0h 45m
5230Wellington (WLG)Rotorua (ROT)1h 15m
5258Wellington (WLG)Tauranga (TRG)1h 20m
5016Napier (NPE)Auckland (AKL)1h 10m
5233Rotorua (ROT)Wellington (WLG)1h 15m
5160Gisborne (GIS)Auckland (AKL)1h 10m
5507Gisborne (GIS)Wellington (WLG)1h 20m
5629Hamilton (HLZ)Christchurch (CHC)1h 55m
5771Napier (NPE)Christchurch (CHC)1h 40m
5030New Plymouth (NPL)Auckland (AKL)0h 55m
5793New Plymouth (NPL)Wellington (WLG)1h 0m
5062Nelson (NSN)Auckland (AKL)1h 30m
5120Palmerston North (PMR)Auckland (AKL)1h 15m
5150Rotorua (ROT)Auckland (AKL)0h 45m
5192Timaru (TIU)Wellington (WLG)1h 20m
5792Wellington (WLG)New Plymouth (NPL)1h 0m
5229Whangarei (WRE)Auckland (AKL)0h 40m
5208Blenheim (BHE)Auckland (AKL)1h 30m
5272Auckland (AKL)Kerikeri (KKE)0h 50m
5155Auckland (AKL)Rotorua (ROT)0h 45m
5095Auckland (AKL)Taupo (TUO)0h 50m
441Auckland (AKL)Wellington (WLG)1h 10m
5622Christchurch (CHC)Hamilton (HLZ)1h 50m
5683Wellington (WLG)Dunedin (DUD)2h 5m
5286Wellington (WLG)Gisborne (GIS)1h 15m
5383Wellington (WLG)Christchurch (CHC)1h 5m
616Queenstown (ZQN)Auckland (AKL)1h 50m
253Wellington (WLG)Melbourne (MEL)4h 10m
221Christchurch (CHC)Sydney (SYD)3h 40m
5199Wellington (WLG)Timaru (TIU)1h 25m
5047Auckland (AKL)New Plymouth (NPL)0h 55m
5366Christchurch (CHC)Wellington (WLG)1h 5m
214Melbourne (MEL)Christchurch (CHC)3h 25m
623Auckland (AKL)Queenstown (ZQN)1h 55m
999Apia (APW)Auckland (AKL)4h 20m
410Wellington (WLG)Auckland (AKL)1h 5m
699Auckland (AKL)Invercargill (IVC)2h 5m
5832Christchurch (CHC)Hokitika (HKK)0h 45m
5770Christchurch (CHC)Napier (NPE)1h 35m
5641Christchurch (CHC)Queenstown (ZQN)1h 15m
5837Hokitika (HKK)Christchurch (CHC)0h 40m
696Invercargill (IVC)Auckland (AKL)2h 0m
5267Kerikeri (KKE)Auckland (AKL)0h 50m
5092Taupo (TUO)Auckland (AKL)0h 55m
5640Queenstown (ZQN)Christchurch (CHC)1h 10m
605Wellington (WLG)Queenstown (ZQN)1h 25m
247Wellington (WLG)Sydney (SYD)3h 50m
563Auckland (AKL)Christchurch (CHC)1h 25m
265Queenstown (ZQN)Melbourne (MEL)3h 30m
220Sydney (SYD)Christchurch (CHC)3h 10m
5161Auckland (AKL)Gisborne (GIS)1h 5m
231Queenstown (ZQN)Sydney (SYD)3h 20m
998Auckland (AKL)Apia (APW)3h 55m
205Christchurch (CHC)Brisbane (BNE)4h 0m
217Christchurch (CHC)Melbourne (MEL)3h 55m
143Auckland (AKL)Brisbane (BNE)3h 55m
271Wellington (WLG)Brisbane (BNE)4h 5m
942Auckland (AKL)Rarotonga (RAR)3h 55m
949Rarotonga (RAR)Auckland (AKL)4h 40m
99Auckland (AKL)Tokyo (NRT)11h 0m
272Brisbane (BNE)Wellington (WLG)3h 30m
90Tokyo (NRT)Auckland (AKL)10h 25m
264Melbourne (MEL)Queenstown (ZQN)3h 15m
600Queenstown (ZQN)Wellington (WLG)1h 20m
120Melbourne (MEL)Auckland (AKL)3h 40m
109Auckland (AKL)Sydney (SYD)3h 45m
258Melbourne (MEL)Wellington (WLG)3h 40m
248Sydney (SYD)Wellington (WLG)3h 20m
142Brisbane (BNE)Auckland (AKL)3h 10m
232Sydney (SYD)Queenstown (ZQN)3h 5m
675Auckland (AKL)Dunedin (DUD)1h 55m
5205Auckland (AKL)Blenheim (BHE)1h 30m
161Auckland (AKL)Cairns (CNS)5h 35m
200Brisbane (BNE)Christchurch (CHC)3h 30m
162Cairns (CNS)Auckland (AKL)4h 40m
2Auckland (AKL)New York (JFK)16h 15m
970Auckland (AKL)Nuku‘alofa (TBU)2h 55m
1New York (JFK)Auckland (AKL)18h 0m
290Auckland (AKL)Denpasar (DPS)9h 10m
291Denpasar (DPS)Auckland (AKL)7h 40m
6Auckland (AKL)Los Angeles (LAX)12h 5m
5Los Angeles (LAX)Auckland (AKL)12h 50m
660Dunedin (DUD)Auckland (AKL)1h 50m
186Coolangatta (OOL)Auckland (AKL)3h 5m
81Auckland (AKL)Hong Kong (HKG)11h 30m
80Hong Kong (HKG)Auckland (AKL)10h 35m
187Auckland (AKL)Coolangatta (OOL)3h 40m
28Auckland (AKL)Houston (IAH)13h 35m
29Houston (IAH)Auckland (AKL)14h 35m
8Auckland (AKL)San Francisco (SFO)12h 5m
7San Francisco (SFO)Auckland (AKL)12h 55m
176Perth (PER)Auckland (AKL)6h 15m
952Auckland (AKL)Nadi (NAN)3h 15m
24Auckland (AKL)Vancouver (YVR)13h 0m
953Nadi (NAN)Auckland (AKL)3h 15m
288Shanghai (PVG)Auckland (AKL)11h 25m
23Vancouver (YVR)Auckland (AKL)13h 50m
175Auckland (AKL)Perth (PER)7h 25m
289Auckland (AKL)Shanghai (PVG)12h 10m
279Christchurch (CHC)Coolangatta (OOL)3h 50m
278Coolangatta (OOL)Christchurch (CHC)3h 20m
971Nuku‘alofa (TBU)Auckland (AKL)3h 5m
192Adelaide (ADL)Auckland (AKL)4h 20m
191Auckland (AKL)Adelaide (ADL)5h 0m
104Sydney (SYD)Auckland (AKL)3h 0m
936Auckland (AKL)Niue Island (IUE)3h 25m
937Niue Island (IUE)Auckland (AKL)3h 50m
902Auckland (AKL)Papeete (PPT)4h 50m
903Papeete (PPT)Auckland (AKL)5h 55m
More flight routes

Air New Zealand contact information

Air New Zealand information

IATA CodeNZ
Routes154
Top routeChristchurch to Auckland
Airports served48
Top airportAuckland Intl
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.

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