Traveler reviews
Overall rating
7.7
Good
Based on 430 reviews
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.3
Food
7.5
Find cheap flights on Asiana Airlines
Round-trip
Economy
Asiana Airlines information
| IATA Code | OZ |
|---|---|
| Routes | 132 |
| Top route | Jeju City to Seoul Gimpo Intl |
| Airports served | 63 |
| Top airport | Incheon Intl |
Asiana Airlines traveller reviews
Pros
"Crew were attentive and kind."
(in 245 reviews)
""Good food, great seats, nice movies.""
(in 173 reviews)
""Great leg room, comfortable, good food.""
(in 18 reviews)
Cons
"The service and the entertainment options"
(in 104 reviews)
"movie selections are terrible and few."
(in 35 reviews)
"more leg room would be nice."
(in 25 reviews)
Recent reviews
Traveler rating
52
13
5
4
1
Find reviews that mention:
crew was great
delayed flight
great flight
movie selection
food was good
great service
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8.0
seat is so tight other then that it was all right
review from
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6.0
Table broken
review from
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10.0
The crew attended to my needs and the foods served are delivious.
review from
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10.0
Very comfortable seats and leg room
review from
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10.0
All good .
review from
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6.0
Compared to Eva Air and JAL Asiana food is pretty mediocre. Snacks between meals are almost nonexistent. Wish they had cups of noodles or some mixed nuts.
review from
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10.0
Always a great experience with an Asiana flight
review from
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7.9
No problems upon arriving at Incheon and transferring to Manila. The plane was on time. However you cannot check flight status on the app for updates. Good could have been more palatable. Crew were amazingly.
review from
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5.9
There was a misunderstanding during check in that it was a mandatory requirement to make hotel reservations for quarantine without it you can’t board the airline.So we had to booked a hotel last minute and it was the wrong hotel since it’s not accredited by DOH Philippines. Since it was last minute we can’t get a refund or cancel the hotel. It was stressful and unnecessary hassle.
review from
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8.0
Cons: Flight crew is great!
review from
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10.0
Pros: They were able to fly us out of Incheon to JFK even there was only less than 10 passengers.
Cons: Could not ask for more.review from
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10.0
Pros: Asiana Manila airport staffs was very helpful.
Cons: Better online service.review from
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10.0
Cons: When covid don't exists
review from
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10.0
Pros: Amazing crew, Great flight.
Cons: Nothing I can think of.review from
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10.0
Cons: Not hung; great flight, great service
review from
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10.0
Pros: Absolute epic flight in the midst of the COVID-19 crisis. Thank you all the crews. You’ve done amazing job!
review from
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7.6
Pros: Pleasant crew
Cons: Free WIFIreview from
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7.6
Pros: Available WIFI
Cons: Free WIFIreview from
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5.3
Cons: The crew should speak up and wait for answers before moving quickly away with beverages. Seat cushions are hard and thin. movie selections are terrible and few. worst selection ever.
review from
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0.0
Pros: Everything was amazing
Cons: Could have been better if they let me know that a swabtest result is required from their accredited hospital..what a hassle and I wasn’t able to make the flight at all coz I only found it out at the airport..such a waste of time..review from
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7.0
Pros: Had a whole row to myself
Cons: Food wasn’t greatreview from
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2.0
Cons: they didn't tell me i couldn't make the flight until i got onto the check in counter. bad communication then and bad communication now too, when i am trying to rebook.
review from
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10.0
Pros: I experienced the same type of service that I received on the flight from Bangkok to Seoul. I could not have expected more. I find the crew professional.
Cons: I can't think of anything that could have made service better. They should keep up the good work.review from
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10.0
Pros: Boarding was handled very well. I find the crew incredible; they were very attentive and very helpful. They certainly looked after the passengers.
Cons: They went out their way; I can't see how things could have been better.review from
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10.0
Pros: The crew took covid-1@ precautions seriously and made me feel protected during in flight services. They were very polite and considerate.
Cons: I would have liked to have a weighing station for my baggage before I check in so that I could adjust my belongings to fit the 23 kg limit. Instead, I had to guess my baggage's weight because which ended up going over the limit slightly.review from
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6.6
Pros: Seats are spacious and comfortable. Flights were on time and arrived on time.
Cons: Food was not too good.review from
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10.0
Pros: Amazing crew Thank you
review from
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10.0
Pros: Amazing crew
review from
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8.3
Cons: More food options. Softer, roomier seats.
review from
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9.3
Pros: Food. Entertainment
Cons: Flight attenreview from
Asiana Airlines FAQs
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Flight status
Asiana Airlines route map
Top airports served by Asiana Airlines
- Incheon Intl Airport (ICN)
- Seoul Gimpo Intl Airport (GMP)
- Jeju City Airport (CJU)
- Osaka Kansai Intl Airport (KIX)
- Gwangju Airport (KWJ)
- Tokyo Haneda Airport (HND)
- Yeosu Airport (RSU)
- Los Angeles Airport (LAX)
- Tokyo Narita Airport (NRT)
- Beijing Capital Airport (PEK)
- Fukuoka Airport (FUK)
- Manila Ninoy Aquino Intl Airport (MNL)
- Taipei City Taiwan Taoyuan Intl Airport (TPE)
- Shanghai Pu Dong Airport (PVG)
- London Heathrow Airport (LHR)
Asiana Airlines contact information
- OZ IATA Code
- +1800 227 4262 Call
- flyasiana.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.