|Top route||Medellín Jose Maria Cordova Intl to Bogotá El Dorado|
|Top airport||Bogotá El Dorado|
Avianca was organized in boarding and disembarking and all announcements were made in both Spanish and English 👍🏼
Horrible service. Flight was delayed and the don't even offer eatwr
Voo longo nem mesmo água ou gelo é servido, se quiser tem que pagar. Embarque é péssimo, mau atendimento.
50% of flights book with Avanca have issues either reschedualed cancelled and their actions further supports their poorly managed airline do not use them only if there is no other options
The only thing I like about Avianca is that it is the airline of last choice and they never disappoint my expectations
Higher low cost.
Avianca is worse than other budget airlines
Pros: The crew was nice. I had the front seats ehich were super comfortable.
Cons: Cheaper fares. Avianca has always been an expensive option.
Pros: Perfectly organized. Clean and well sanitize.
Pros: We took off on time
Cons: Quise comprar un equipaje 3 dias antes, la app es malisima, trate mil vecss Imposible siempre fallaba Lleve al aerop los comorobantes e igual mw cobraron el Doble, la gerete una maleducada me trato super mal, me pidio comprobantes, le mostre y no hizo nada Horrible atencion!!!!?? Desastre
Pros: Flight cancelled at last minute still awaiting refund to my credit card. 4270 xxxx xxxx 9954
Cons: We understand the problems with cancellations but refund online after phone agent said that was the only way is still missing.
Cons: My wife lost the fly for delay in the first fly from Cúcuta to bogota
Pros: Comfortable flight good crew
Cons: The boarding process could use help, to chaotic at times but some of the has to do with the countries policies. But I’d give it a B+
Cons: We were not allowed to check my bag in line 2 hours early. Time listed on e boarding pass was at gate but we were in line 2 hours early and not alerted to get put ahead in lines. Misleading us and 3 others we knew of to not allowed to check bags or go to gate. Had to rebook next available 1 1/2 days later.
Pros: Crew was ok.
Cons: Four people at the desk in the check in as area, totally insufficient for the whole operation in a busy day.
Pros: Buenos protocolos COVID
Cons: En la reservación de kayak no aparece el código de reserva de vuelo de cada aerolínea. Para encontrarlo hay que buscar en la página help.kayak. Al no tener ese código disponible a la mano lo se puede hacer check in. Estuve llamando al Contacto Center de Avianca y el servicio fue muy deficiente.
Pros: Every thing was very good
Cons: Snacks and drinks
Pros: But this time everything was organized
Cons: Put the same way that’s its right now each get out by groups
Pros: Flight was on time
Cons: Food was horrible and no drink options. I hate diet soda yuck
Pros: The plane was on time
Cons: Food was horrible. No drink options.
Pros: The puntuality
Cons: Possibility of entertainment in the plane
Cons: I purchased a fully refundable ticket. When the flight was canceled I got squat. Eventually got a voucher from Avianca. I paid for a ticket to get money back, not a voucher. Kayak where is my money!
Pros: In general everything OK
On board Avianca flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Avianca assistance team will most likely ask you to pay extra for checked luggage.
Avianca offers direct flights to 54 cities in 23 different countries. Bogotá, Medellín, and Cali are the most popular cities covered by Avianca.
Avianca concentrates most of its flight operations in Bogotá.
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