Big Bear Lake hotels near Alpine Slide at Magic Mountain

Cons: The room was a bit dark, hard to look for things you may have dropped around the room. There was a lot of "signs/rules" explaining what is required of the guests, including cleaning your own silverware or a cleaning fee will be charged. A daily cleaning of your room from housekeeping was not provided, nor were the towels changed- unless requested. When checking out, make sure to have your cabin cleaned.

Cons: It would be nice if they had a mini fridge with complimentary water. The tv was small

Cons: Rude staff

Cons: A little shabby. Old TV.

Cons: No microwave or fridge :( pillows a little uncomfortable. even though we were one of maybe 4 occupied rooms and we were leaving on a Tuesday, they still called at 11 to remind us of check out. It's not actually a negative I guess - they were nice about it and 11 IS the listed check out time but I will always give bonus points to a place that gives free late check out!

Cons: The ice machine was in the office and it closed at night. No fridge so bring a cooler.

Cons: Customer service was lacking. The front office staff made us feel like they were doing us a favor when helping us or even checking us in. There's even a sign up at the front that says something to the effect that they charge extra for bad attitudes. They didn't greet us warmly, and I even had to ask if they worked there, and they had no nametags or uniforms. They did respond and get someone to our room when we had some issues (lamp was missing a knob, there were crumbs on the sofa bed showing that the fitted sheet wasn't changed, the toilet seat was loose) and were courteous. In terms of the room, the carpet was old (they said they were planning on changing it), the bathroom facilities were very basic and old, the sofa bed is not at all comfortable despite being new (you can feel the springs), and the housekeeping staff made it abundantly clear that they do NOT clean the rooms (unless you request that they vaccuum, which we did), but that they simply make the bed if necessary and change towels. Overall, I would compare this to an old Motel 6. I would not pick this inn again--I'd upgrade to a hotel.

Cons: Staff seemed to be unfriendly.

Cons: Was a little off the beaten path unless u want to be close to bear mountain.

Cons: The back parking lot ramp to get into the building is really strange. It's unnecessarily maze like. The air conditioner is loud but you HAD to have it on otherwise it'd get too hot. Even when the room was at the target temperature it would still run. This isn't as big of a deal because everything is functional. But they cut corners severely when remodeling. The door frame molding is cut for a different sink vanity. So that stands out. Then the shower is the original shower enclosure. The stopper for the bathtub is confusing and doesn't seal well.

Cons: N/A

Cons: The desk at check in stated the A/C was not working but that if we opened the window we would be just fine. What he failed to mention is that not only was the A/C broken, but they had the heat blasting in the hallways and our tiny 4th floor window only opened about 1". when we got into the room around 9pm it was about 80 degrees and never cooled down. We were too tired to request a room change. In the future we will request a room with a sliding glass door so in the event the A/C is broken again we can at least open the door to let some fresh air in.

Cons: TV not working Slow internet Can hear upstairs neighbors walking around. $200+ per night during winter season. Not worth.

Cons: No clean

Cons: The linens were old and looked like they hadn't been changed. The bedspread was stained and dirty.

Cons: The room was not cleaned at all. The shower and bathroom had tons of hair from previous guests.

Cons: Someone threw a party downstairs. Very noisy at 1230 in the morning. Front desk didn't stop it had to get police interference to shut down the party. This isn't a hotel problem just rude guest problem.

Cons: The private dock for boat landing and fishing. I understand that the weather has caused the water to disappear, but it should be noted in the ad that the water has receded and fishing not available at the time.

Cons: Beds were ok, not Hilton comfy but fine for the money. Other than that no complaints. I'd stay here again.

Cons: old tv, old bed sheets and old king size mattress.. fire place is out of service...

Cons: It was out dated, which is fine and expected for the price; but it did not feel clean (the carpet feels really dirty, the bathroom smelled, the trash can was dirty, the couch was just scary)