Traveler reviews
Overall rating
6.9
Good
Based on 402 reviews
Boarding
7.0
Comfort
6.9
Crew
7.4
Entertainment
6.4
Food
6.6
Skip to main content
More
Find cheap flights on Ethiopian Air
Round-trip
Travelers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Ethiopian Air information
| IATA Code | ET |
|---|---|
| Routes | 290 |
| Top route | Addis Ababa Bole to Rome Fiumicino |
| Airports served | 133 |
| Top airport | Addis Ababa Bole |
Ethiopian Air traveller reviews
Pros
"New aircraft with comfortable business seats."
(in 6 reviews)
"Flight Crew were great."
(in 29 reviews)
"The crew was nice."
(in 121 reviews)
Cons
"The seats were too uncomfortable"
(in 5 reviews)
"The food was not good."
(in 125 reviews)
"Nothing very nice flight."
(in 119 reviews)
Recent reviews
Traveler rating
86
18
13
24
2
Find reviews that mention:
crew friendly
customer service
food was good
great service
-
2.0
Need to improve all service
Reviewed Nov 2023review from
-
2.0
Need to improve all service
Reviewed Nov 2023review from
-
2.0
Need to improve all service
Reviewed Nov 2023review from
-
2.0
Nothing
Reviewed Nov 2023review from
-
8.0
The food was good.
Reviewed Nov 2023review from
-
10.0
I loved the meals and hospitality
Reviewed Oct 2023review from
-
10.0
Best airline so far I have traveled
Reviewed Oct 2023review from
-
10.0
Best airline I have ever travelled
Reviewed Oct 2023review from
-
4.0
The food really sucks And they really need to work on entertainment The movie selection is herendous .
Reviewed Oct 2023review from
-
4.0
Hot, uncomfortable and very rough take off and landing. Very regrettable.
Reviewed Oct 2023review from
-
10.0
Chaotic airport but the airline is great.
Reviewed Oct 2023review from
-
10.0
N/A
Reviewed Jul 2023review from
-
4.0
Old aircraft
Reviewed Jul 2023review from
-
6.0
The seats were quite uncomfortable despite having good legroom. The 350s are quite nice but the problem is on the old 777 aircraft. Special meal requests are not catered for as they should. They never had any ice for drinks.
Reviewed Jul 2023review from
-
2.0
I could not make, request refund no response
Reviewed Jun 2023review from
-
8.0
On time
Reviewed Apr 2023review from
-
8.0
Nice flight crew members
Reviewed Apr 2023review from
-
10.0
1 haer delay flights in Addis Ababa
Reviewed Apr 2023review from
-
4.0
Entertainment system poor - couldn't hear, no flight info etc.
Reviewed Mar 2023review from
-
2.0
I've never been served three bread courses in a single meal before. Was really impressed by the novelty of that.
Reviewed May 2022review from
-
8.0
Was so glad the the captain kept the air. It’s usually suffocating in there.
Reviewed Apr 2022review from
-
10.0
You are doing fine
Reviewed Apr 2022review from
-
10.0
Cons: Best Airlines
Reviewed May 2021review from
-
10.0
Pros: I liked both the seat and crew service
Reviewed May 2021review from
-
8.0
Pros: Crew were extremely professional
Cons: The seats were less comfortable for meReviewed Apr 2021review from
-
10.0
Pros: Crew
Cons: EntertainmentReviewed Feb 2021review from
-
2.0
Cons: First of all, my flight had no option to plug my cellphone, there was no TV screen and no WiFi.. they served some loaf of bread cut in half with some spices inside and called it dinner! But the most disappointing thing is the fact is that they LOST BOTH OF MY LUGGAGE BAGS, and the most they could offer me is $50 compensation (my belongings worth thousands of dollars) And even this I would have to claim from my “home country” which is completely unreasonable as my home country isn’t the one lost my luggage, the airlines had! Beyond shocked, disappointed and aggravated, this was my first time flying this airlines and I promise you it’s the last. Won’t recommend to anyone.
Reviewed Jan 2021review from
-
2.0
Pros: We got scammed out of the tickets from Justfly.com and Ethiopian Airlines turned us away without looking at our tickets. I am upset. Now I have to get more Covid Testing done and that will cost approx. $700 and new plane tickets. JustFly.com's customer service is misleading and deceiving. And they blocked my number.
Cons: Background check your booking agencies and their agents.Reviewed Dec 2020review from
-
10.0
Pros: The food, air crew respectful and dedicated to duty
Cons: Everything was perfectly okReviewed Dec 2020review from
-
10.0
Pros: The food!! The flight was in time and also the flight attendant were so available and caring
Cons: I have wifi in board for an hour for whatsapp messaging I would have beloved to have it all flightReviewed Nov 2020review from
Ethiopian Air FAQs
What is Ethiopian Air's carry-on size allowance?
On board Ethiopian Air flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Ethiopian Air assistance team will most likely ask you to pay extra for checked luggage.
Where does Ethiopian Air fly to?
Ethiopian Air offers direct flights to 132 cities in 78 different countries. Rome, Beirut, and Addis Ababa are the most popular cities covered by Ethiopian Air.
What is Ethiopian Air’s primary hub?
Ethiopian Air concentrates most of its flight operations in Addis Ababa.
How does KAYAK find such low prices on Ethiopian Air flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Ethiopian Air.
Flight status
Ethiopian Air route map
Top flight routes
Top airports served by Ethiopian Air
- Addis Ababa Bole Airport (ADD)
- Bahar Dar Airport (BJR)
- Rome Fiumicino Airport (FCO)
- Dire Dawa Aba Tenna D Yilma Airport (DIR)
- Makale Airport (MQX)
- Jigiga Airport (JIJ)
- Gondar Airport (GDQ)
- Stockholm Arlanda Airport (ARN)
- Lome Airport (LFW)
- Vienna Intl Airport (VIE)
- Beirut Airport (BEY)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Jimma Airport (JIM)
- Milan Malpensa Airport (MXP)
- Abidjan Felix H. Boigny Airport (ABJ)
Ethiopian Air contact information
- ET IATA Code
- +97233726991 Call
- ethiopianairlines.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.