IATA Code | ET |
---|---|
Routes | 290 |
Top route | Addis Ababa Bole to Rome Fiumicino |
Airports served | 133 |
Top airport | Addis Ababa Bole |
Need to improve all service
Need to improve all service
Need to improve all service
Nothing
The food was good.
I loved the meals and hospitality
Best airline so far I have traveled
Best airline I have ever travelled
The food really sucks And they really need to work on entertainment The movie selection is herendous .
Hot, uncomfortable and very rough take off and landing. Very regrettable.
Chaotic airport but the airline is great.
N/A
Old aircraft
The seats were quite uncomfortable despite having good legroom. The 350s are quite nice but the problem is on the old 777 aircraft. Special meal requests are not catered for as they should. They never had any ice for drinks.
I could not make, request refund no response
On time
Nice flight crew members
1 haer delay flights in Addis Ababa
Entertainment system poor - couldn't hear, no flight info etc.
I've never been served three bread courses in a single meal before. Was really impressed by the novelty of that.
Was so glad the the captain kept the air. It’s usually suffocating in there.
You are doing fine
Cons: Best Airlines
Pros: I liked both the seat and crew service
Pros: Crew were extremely professional
Cons: The seats were less comfortable for me
Pros: Crew
Cons: Entertainment
Cons: First of all, my flight had no option to plug my cellphone, there was no TV screen and no WiFi.. they served some loaf of bread cut in half with some spices inside and called it dinner! But the most disappointing thing is the fact is that they LOST BOTH OF MY LUGGAGE BAGS, and the most they could offer me is $50 compensation (my belongings worth thousands of dollars) And even this I would have to claim from my “home country” which is completely unreasonable as my home country isn’t the one lost my luggage, the airlines had! Beyond shocked, disappointed and aggravated, this was my first time flying this airlines and I promise you it’s the last. Won’t recommend to anyone.
Pros: We got scammed out of the tickets from Justfly.com and Ethiopian Airlines turned us away without looking at our tickets. I am upset. Now I have to get more Covid Testing done and that will cost approx. $700 and new plane tickets. JustFly.com's customer service is misleading and deceiving. And they blocked my number.
Cons: Background check your booking agencies and their agents.
Pros: The food, air crew respectful and dedicated to duty
Cons: Everything was perfectly ok
Pros: The food!! The flight was in time and also the flight attendant were so available and caring
Cons: I have wifi in board for an hour for whatsapp messaging I would have beloved to have it all flight
On board Ethiopian Air flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Ethiopian Air assistance team will most likely ask you to pay extra for checked luggage.
Ethiopian Air offers direct flights to 132 cities in 78 different countries. Rome, Beirut, and Addis Ababa are the most popular cities covered by Ethiopian Air.
Ethiopian Air concentrates most of its flight operations in Addis Ababa.
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