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Pros: 3 hours flight, on time.

Cons: During the time of COVID, I would expect the crew to follow restrictions and procedures. Nobody from the crew paid attention if all passengers have their face masks. In fact, most of the passengers didn't have masks on their mouth and nose. Many of them didn't have them at all. Crew didn't care. If this is how LOT pays attention to our health during travel, I will definitely not fly with them anymore. 2 months earlier flying with Lufthansa and all crew was very strict about the rules and everybody on board was wearing a mask.

Pros: Quick Check in

Cons: The crew were not nice. They dont even pick up garbage during the 9 hour flight. They give you a gallon of water in a huge bottle without a glass and you are on your own.

Cons: The option to be able to drink enough water.

Pros: Nothing to like

Cons: This Iwa’s very bad experience. Never again will use LOT

Cons: Never again

Cons: The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my credit cart company.

Cons: The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my CC company.

Pros: Food

Cons: To train the flight attendant to do better.

Cons: Everything

Pros: Never made on plane

Cons: The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side.

Pros: Sit was not comfortable, looks like that airplane was not for long trip.

Cons: Comfortable seats, screen, usb charger.

Cons: somebody lost my bag with ski boots, never again with polish air lines,NEVER AGAIN!!!!!!

Cons: entertainment, comfort

Pros: The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport.