Lisbon hotels near Igreja de São Roque

Cons: It was difficult to organize a pickup from the airport, which was understandable given the holiday and our arrival times but this was not mentioned prior. I emailed my request the day before arrival and was not sent any communication letting me know whether my request was even received (it had been, it just wasn’t fulfilled). This just made for a less than positive first impression. An email back saying this wouldn’t be possible, while presenting my other transportation options, would have gone a very long way. Especially if I had received it while I was still coherent prior to my transatlantic flight! After this first hiccup, everything was smooth sailing for the remainder of the trip.

Cons: I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.

Cons: Booked a superior room with courtyard view, got a small bed and not view to speak of Other hotels we stayed in Paris or Warsaw offer complimentary water, here it’s only one time on arrival and they don’t advertise it unless you ask

Cons: Location. Hotel convenient to Metro and excellent access to several excursions for tourist.

Cons: Room small, but very comfortable and a great value.

Cons: reception looks like an office with staff chatting and interrupting each other while tending to guests; facilities old (shower hot/cold spurts); no kettle in room, limited charging points; slow elevators; looks more like a hotel focused upon large tour groups than individuals.

Cons: Very pure breakfast .

Cons: Kayak says there’s a free airport shuttle, which is the main reason I booked this hotel. There is a shuttle, but it’s not free. It’s 13€. If it wasn’t for that, I would have nothing bad to say.

Cons: Que el menú del restaurante no es muy variado.

Cons: Very nice experience overall

Cons: Value. Tiny rooms. Location a little fat out from all the action.

Cons: breakfast was terrible hotel has no caracther and is cold.

Cons: Room equipment must be change with new.

Cons: tres mauvais état de la chambre standard et de la salle de bain

Cons: Management needs to upgrade the level of service, and amenities. The reception staff seem lost in their own world doing their thing, seem disorganized, oblivious of guests around them and lack common courtesy. The bathroom - so tiny and in need of upgrades and serious plumbing repair. The bathtub - so small, literally half-size and very dangerous - very difficult to take a shower. Is this standard in Lisbon? TV is not the flat panel type but small, old tube type.