Lisbon hotels near Jardim do Torel

Cons: I forgot my swimsuit and couldn't use the spa relaxing pool area!

Cons: The temperature of the room was extremely warm and the thermostat didn't work. When I informed the front desk they told me that the thermostats don't work properly during the winter. Our floor had a strong smell of stale cigarettes throughout our stay. The walls were not well insulated and we were awoken by the other guests in the middle of the night.

Cons: There really was nothing to not like about this hotel. The price was a little on the high side but I have spent up to $500 a night in other hotels that were not nearly as nice. The staff is very friendly and helpful, they check on you in your room several times throughout the morning to late afternoon. If you want to keep your visits from the staff to a minimum use the do not disturb sign. There visits are out of good intentions though, like refreshing the mini bar, fresh towels every morning, free bottled water, cleaning etc.

Cons: None

Cons: I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.

Cons: Booked a superior room with courtyard view, got a small bed and not view to speak of Other hotels we stayed in Paris or Warsaw offer complimentary water, here it’s only one time on arrival and they don’t advertise it unless you ask

Cons: Location. Hotel convenient to Metro and excellent access to several excursions for tourist.

Cons: Room small, but very comfortable and a great value.

Cons: reception looks like an office with staff chatting and interrupting each other while tending to guests; facilities old (shower hot/cold spurts); no kettle in room, limited charging points; slow elevators; looks more like a hotel focused upon large tour groups than individuals.

Cons: Very pure breakfast .

Cons: Kayak says there’s a free airport shuttle, which is the main reason I booked this hotel. There is a shuttle, but it’s not free. It’s 13€. If it wasn’t for that, I would have nothing bad to say.

Cons: Lack of amenities like a vending machine when I needed something after a late night arrival.

Cons: Elevator would not go to the correct floor. Worse elevator I have ever experienced. In bar got an orange juice. 12 ounces for 3 euros. Same server at dinner 6 ounces for 3 euros.

Cons: older hotel

Cons: The view isn't pretty, and the area of town is just so so right around the hotel. But when you are in a big city you can't expect too much more.

Cons: Elevator is bad. You'll wait hours. No iron, hotel does not adopted for business travelers.

Cons: The overall condition of the hotel was poor, quite dirty and the rooms (we asked for a change) were quite "beaten up". The carpets were stained, dust everywhere and the bathrooms need a good cleaning with new caulking in around the shower.The staff we found to have "low moral" which may be a direct result from poor management. Which is quite disappointing as some were quite nice. It just seems like the owners of the hotel (who ever they may be) have given up in terms of the basics. Not a 5 star by all means; this hotel needs a big wake up!