Montreal hotels near Chapelle Notre-Dame-de-Bon-Secours

Cons: Did not include breakfast or parking. We walked 10 minutes for parking ($15 a night vs $28 at hotel)

Cons: The restaurant was not open 7 days a week

Cons: Weekend party location, euro-style shower

Cons: Street noise, unreliable hot water!

Cons: Bathroom should have a mat right outside the shower so water does not get all over the bathroom.

Cons: nothing.

Cons: The noise was awful you can hear everything in the hall. I could even hear my neighbors phone ringing a ton. The AC units were extremely loud and the water pressure in the bathroom would drop making a hissing/squeaking noise after use. Another pet peeve is no fan in the bathroom and the doors have glass on them so when you turn the light on at night you could potentially be waking up your partner or anyone else with you. The parking garage underground is tight and super low, my Jeep Wrangler almost didn't make the height clearance. Wasn't impressed one bit by this hotel very over rated.

Cons: There were two big issues at check-in even though we had a confirmation email: they did not have us staying the full amount of time and they did not have our king bed. Wendy at the Libby check-in counter said she could not do anything since they were fully booked. We asked do a manger and she went to talk with him and came back with a miracle, she got us the right room and fixed the departure date. Amazing how a hotel can go from fully booked to rooms available, especially since we had a "club room with a kink bed", hmmmm The hope tel rooms are dated, the varnish is flaky king off the furniture and bathroom fixtures. The food is so-so for a hotel of this class... it was not worth the money.

Cons: That I couldn't stay longer!

Cons: A day prior to check in date,we stop to inquire about dropping baggage policy and was informed that we had an extra room reserved and Frederick (front desk) contacted Alexia of Kayak trying to cancel wrongly extra room.After their phone conversation,Frederick ASSURED me that the problem had been taken care of. There was another female employee that witness Frederick statement as well as my wife. next day, Saturday May 19, while checking in I was informed that the extra room reservation was NEVER cancelled. From the room I contacted by phone KAYAK representative CATHY whom showed extremely poor customer service,indifferent attitude and verbally aggressive tone. Being this my first Kayak experience I really expected better results from all involved. I expect your reply.

Cons: Normally I love the hot tub at this Sheraton. Unfortunately during our stay it was out of order, which is a huge bummer. Not that it will make or break a trip, but when you're deciding between a few hotels in the area at the same price point and allowed that to influence your decision a little, it's a letdown. Also, this is 2015 - who charges for WiFi?

Cons: The washroom needs maintenance. The shower drainage need to open. The water comes to my feet when I took a shower. Also the chair doesn't flush I had to open the cover to flush it. You can contact me at ynd@hotmail.ca for any more questions. Truly Yousuf

Cons: The rooms were mediocre in terms of clean and space. Needed refurbishing - carpet looked shabby. You need to link the little store to the hotel - it was inconvenient to not be able to charge items to the room

Cons: Shuttle drivers are sometimes in bad mood but they don't work for the hotel so they don't control that part of business

Cons: The restaurant had a great staff and atmosphere; however, the food left for something to be desired.

Cons: There is nothing I found to complain of.

Cons: While the food at the restaurant was excellent, there wasn't an option of a Café for quick lunch and breakfast. The cost for meals was therefore very steep.

Cons: Not having a pool or ice and the smell. Also we could have been told ahead about the renovations and/or offered a discount for the state the place is in.

Cons: Extended restaurant & bar hours would be useful.

Cons: I've stayed at many Sheraton hotels in the past, and have always left completely satisfied with what I expected from the hotel chain; top notch service. During this stay, sadly I did not receive that same service. I originally booked a room with 2 Queen size beds for 2 nights as advertised on Kayak and reconfirmed with hotel staff when I called in to update my credit information. Upon arrival, I was told that my room was not what was guaranteed and that according to their computers I booked a room with 1 King size bed. My friend and I again mentioned that it was confirmed over the phone by one of their front desk reps, no extra steps to try and find accommodations other then to take a room with one bed and a pullout couch. The manager on duty made no attempts to even check sister locations for an available room with 2 beds. She even went as far as to imply that i blame myself for not booking earlier as that weekend was Osheaga weekend in Montreal. I BOOKED A MONTH IN ADVANCE!!! We ended up having to take the room with the pull out couch and were given free parking passes for our troubles. We asked for extra pillows and blankets to be sent to the room as well. Instead we were told that there were no more extra pillows and blankets available as they were at full capacity but they would see what they could do... We were brought a measly throw to use. The next morning with people checking out, we approached the front desk and asked if it was possible to have our original booking. The front desk rep told us that they were able to accommodate us after all, all we had to do was make sure all of our belongings were packed and ready to be moved to the new room and when we get back we just had to pick up our new key card at front reception. After repacking, and heading out for the day; we came back to NO SUCH CHANGES. No we could not move, no other accommodations blah blah blah. Went back to our room expecting it to be at least cleaned... THEY HADN'T EVEN BOTHERED TO CLEAN OUR ROOM. I am never staying at this particular location again.

Cons: - no valet parking - tiny small room - no proper door for the washroom with a broken lock - understaffed in the dining room only 2 servers and one pretty boy supervisor not much of a helper - over priced - the rooms are not sound proofed at all - needs renovation asap!

Cons: The staff was over worked and seemed t not want to be bothered with guest comaints .

Cons: A lot of construction going on around the hotel with some noise.

Cons: What I didn't like is the fact that through no fault of ours, we were not there for the first nhight. Our plane was late leaving ORD and when we arrived in LaGuardia the connecting flight was cancelled and we could not get out of NYC until the next day. If we booked directly with the hotel they would have given us a refund but, we could not get a refund because we booked through Kayak. I would really appreciate a refund for that first night from Kayak. I never used Kayak before and I think this would be good customer service. Thank you!

Cons: Comfort

Cons: Too loud at night, unable to rest well.

Cons: The hotel needs an update. It's efficient but it feels a little dated.

Cons: Didn't like the half a dozen hairs that were in my bathtub upon checking in. And I really didn't like the three attempts by staff to get into my room before checkout, the first being at 8:00am with no knock. If check out is at 11:00am, then please respect my privacy and right to comfort in the room that I have paid for.

Cons: At least include the breakfast lol

Cons: They didn't replace the coffee pack we used the first morning.

Cons: Nothing - all was well

Cons: There is no good food within walking distance, so if you don't have a car you are pretty much confined to the hotel restaurant, which is a bit boring.

Cons: Nothing negative to say. The hotel has been renovated and the rooms are clean and very attractive. I would certainly return.

Cons: Long walk to one tiny elevator.

Cons: Clean up garbage at entry doors