Montreal hotels near Maison Alcan

Cons: A big menu for food.

Cons: The staff could have been more attentive to details. We never seemed to have an adequate number of towels, the coffee making supplies were not properly stocked, the mini bar was locked, and we were not provided with room service menus.

Cons: Furnishings were all grey so the room lacked warmth. The room wasn't well cleaned. There were some scraps of paper on the floor and a dry wash cloth in the corner of the shower.

Cons: Not connected to the underground city

Cons: Not many amenities, no access to fridge/microwave/ice, rooms are basic but clean, well updated. No comfort bags/toiletry provided. No toothbrush, toothpaste and other small things guests should have in room.

Cons: that we couldn't stay longer!

Cons: Bathroom should have a mat right outside the shower so water does not get all over the bathroom.

Cons: room upholstery is a bit dingy

Cons: Service was not good

Cons: -Hotel employees were on strike and it was uncomfortable to cross picket lines, some amenities unavailable, but overall regular service seemed unaffected.

Cons: When I booked with Kayak the price was $195/night but I ended up paying $239/night + taxes.

Cons: Staff was not very friendly upon check in although the housekeeping service was very responsive and the concierge was enthusiastic.

Cons: Inside the hotel was very cold

Cons: The only things I can think of is that the walk to the rooms can be a little long, due to the unusual layout and the fact that there are only 2 elevators between the street level and the lobby on the 10th floor. And guests should be aware that there will be short stairways between the lobby area and the hallways for the rooms. The drain in our tub was quite slow, but we let management know and they said the situation would be fixed before the next guest came. There is not a lot going on in the immediate area around the hotel, particularly at night (but there is a large train station across the street with multiple food options, including late fast food and a 24 hour Tim Horton's, and hotel is connected through convention center to underground passages and Metro station).

Cons: Pricey buffet. Didn't eat there because of cost. 25 dollars per person. Wifi only worked well in the closet or bathroom locations, in our room. The exterior and interior of the hotel are concrete. So, at first I had a feeling of being incarcerated. However, I adjusted and realized many buildings Montreal are similarly constructed.

Cons: Small bathroom and lack of inexpensive television options.

Cons: A hotel the size of the Bonaventure could really use three hot tubs, especially since (unlike many hotels) the pool is so popular. We thought the hotel restaurants were a little expensive, although there are some reasonable dining options in the levels below Place Bonaventure. The carpeting in the hallways looks very worn, but on closer inspection, it's the pattern.

Cons: breakfast should be included, even if it's a small selection

Cons: That we didn't have more time

Cons: Ramp instead of steps inside hotel to assist with moving luggage

Cons: Had to walk stairway to get to my room

Cons: Front desk staff member did not greet nor ask if I had ever been there. Did not tell us anything about the facility or amenities the hotel offered. Seemed aggravated that I had booked with an outside agency. Room was not cleaned one day & had to chase someone down to get it cleaned. Rooms need a little facelift.

Cons: Shuttle drivers are sometimes in bad mood but they don't work for the hotel so they don't control that part of business

Cons: Extended restaurant & bar hours would be useful.

Cons: Not having a pool or ice and the smell. Also we could have been told ahead about the renovations and/or offered a discount for the state the place is in.

Cons: The restaurant had a great staff and atmosphere; however, the food left for something to be desired.

Cons: A lot of construction going on around the hotel with some noise.

Cons: The rooms were mediocre in terms of clean and space. Needed refurbishing - carpet looked shabby. You need to link the little store to the hotel - it was inconvenient to not be able to charge items to the room

Cons: The washroom needs maintenance. The shower drainage need to open. The water comes to my feet when I took a shower. Also the chair doesn't flush I had to open the cover to flush it. You can contact me at ynd@hotmail.ca for any more questions. Truly Yousuf

Cons: While the food at the restaurant was excellent, there wasn't an option of a Café for quick lunch and breakfast. The cost for meals was therefore very steep.

Cons: There is nothing I found to complain of.

Cons: I've stayed at many Sheraton hotels in the past, and have always left completely satisfied with what I expected from the hotel chain; top notch service. During this stay, sadly I did not receive that same service. I originally booked a room with 2 Queen size beds for 2 nights as advertised on Kayak and reconfirmed with hotel staff when I called in to update my credit information. Upon arrival, I was told that my room was not what was guaranteed and that according to their computers I booked a room with 1 King size bed. My friend and I again mentioned that it was confirmed over the phone by one of their front desk reps, no extra steps to try and find accommodations other then to take a room with one bed and a pullout couch. The manager on duty made no attempts to even check sister locations for an available room with 2 beds. She even went as far as to imply that i blame myself for not booking earlier as that weekend was Osheaga weekend in Montreal. I BOOKED A MONTH IN ADVANCE!!! We ended up having to take the room with the pull out couch and were given free parking passes for our troubles. We asked for extra pillows and blankets to be sent to the room as well. Instead we were told that there were no more extra pillows and blankets available as they were at full capacity but they would see what they could do... We were brought a measly throw to use. The next morning with people checking out, we approached the front desk and asked if it was possible to have our original booking. The front desk rep told us that they were able to accommodate us after all, all we had to do was make sure all of our belongings were packed and ready to be moved to the new room and when we get back we just had to pick up our new key card at front reception. After repacking, and heading out for the day; we came back to NO SUCH CHANGES. No we could not move, no other accommodations blah blah blah. Went back to our room expecting it to be at least cleaned... THEY HADN'T EVEN BOTHERED TO CLEAN OUR ROOM. I am never staying at this particular location again.

Cons: - no valet parking - tiny small room - no proper door for the washroom with a broken lock - understaffed in the dining room only 2 servers and one pretty boy supervisor not much of a helper - over priced - the rooms are not sound proofed at all - needs renovation asap!

Cons: The staff was over worked and seemed t not want to be bothered with guest comaints .

Cons: What I didn't like is the fact that through no fault of ours, we were not there for the first nhight. Our plane was late leaving ORD and when we arrived in LaGuardia the connecting flight was cancelled and we could not get out of NYC until the next day. If we booked directly with the hotel they would have given us a refund but, we could not get a refund because we booked through Kayak. I would really appreciate a refund for that first night from Kayak. I never used Kayak before and I think this would be good customer service. Thank you!

Cons: They didn't replace the coffee pack we used the first morning.

Cons: Comfort

Cons: The hotel needs an update. It's efficient but it feels a little dated.

Cons: Too loud at night, unable to rest well.

Cons: Didn't like the half a dozen hairs that were in my bathtub upon checking in. And I really didn't like the three attempts by staff to get into my room before checkout, the first being at 8:00am with no knock. If check out is at 11:00am, then please respect my privacy and right to comfort in the room that I have paid for.

Cons: At least include the breakfast lol