Nashville hotels in Donelson

Cons: The eggs at breakfast were an odd shade of yellow

Cons: Staff was excellent but for the desk person who sent our wake up call to the wrong room. Bad for us and bad for the people who got a 3:30am call. Gym needs a bit more. Breakfast just a half step above what is served at motels. Felt like I paid a bit more than what I got.

Cons: About our third night at the hotel a youth sports team showed up and was extremely noisy and disruptive. The coach must have had a room near us because we kept hearing banging on the doors even as late as 11 p.m.

Cons: the room smelled like mold and the refrigerator didn't work, when we had paid extra for a room to have one

Cons: This is a small thing, but the power outlets at the lamp next to the bed did not work, and the cord I tried to plug in kept falling out. I always carry an extension cord, so I was able to plug into an outlet low on the wall and use it.

Cons: Not all inclusive

Cons: Our sheets/comforter were dirty. Our room was on the ground level facing a parking lot, so what we paid for our room was not worth it at all. The toilet seat underneath was dirty also.

Cons: Nothing!

Cons: Way too many kids unsupervised. Kids throwing shows off balconies and jumping in and out of the hot tub.

Cons: Stupid expensive for food, services and shopping.

Cons: We did not like that we had to walk so far to get to our room. We parked in self park. There was not anywhere close to drive up our car and unload. We had to bring our luggage from the parking lot to our room which was a very long walk. Every time we left, we had that long walk to our car and then back to the room. I would have been lost and not able to find my way most of the time if my husband, who has a great since of direction, had not been with me.

Cons: Parlor room does not include a bed. Just a pull out couch. Shower temps tyre was either freezing or scalding. The smell of whatever cleaner they use was overwhelming. Also charge a $20 mandatory resort fee.

Cons: All the extras were overpriced for what you receive - I feel that for what you pay for the room these "ice extras and atrium boat ride" should be included. -Character breakfast-characters only come by your table 1 time and do not go from table to table and really interact with the kids like at Disney-so it was just a really overpriced buffet -Ice Special - pretty small slides and rink - so it was ok - should be included at no extra charge as part of the resort fee Indoor pool - very inconvenient location (long walk to get there from Magnolia area) and only open until 10 on weekend But the worst part was that we had 4 rooms and we were all trying to check out at the same time so my brother got a luggage cart on his own. The bellman was fussing at my mom who was in the hall in a wheelchair next to the cart for getting the cart (apparently getting your own luggage cart is a big NO NO). I'm sorry but to fuss at an old lady in a wheelchair for taking a cart was a little ridiculous - not even physically possible for her. Then when trying to return the wheelchair that we rented from the hotel, the Magnolia Lobby employees said we had to bring it ALL THE WAY back to the main front Lobby. WOW!!!! AND... Check your final bill. They were trying to overcharge us on the $28/per day parking fee with 2 extra parking charges.

Cons: It was raining and you couldn't pull up to the overhead shelter to unload your car. They made you park (an obscene $24.00 per day to park) and unload your car and walk to the entrance. They had shut down one of the check in stations just before we arrived, consequently we were probably 50th in line to check in. We arrived around 5:30 p.m. The line was even longer an hour later. Directions to our room (the place is huge) were very confusing and the elevator to our room was out of order. We took the stairs. Also, one of the escalators was out of order as well. Only two pillows per bed. We stayed at a Holiday Inn Express the next night. Four pillows per bed. Smaller room but more comfortable and much less expensive. Will not go back.

Cons: Expensive!! They tack on extra fees that we were not aware of before arriving, very expensive outdoor parking, resort fees, etc... It's a beautiful place but also confusing to find your room, we had one with a pull out bed only, not a real bed. It was fine but not my first pick.

Cons: Some suprizing charges, when I booked through hotels.com I didn't realize there was a extra resort fee that would be charged after I checked in the only reason I knew about it was because a lady was at the desk complaining about it a when I registered.

Cons: The price and the price inside the restaurants.

Cons: Uncleanliness of rooms and attitude of day manager Jason

Cons: I didn't see a safe in my room and I had read that safes were included in every room. I did have a handicapped room, since that's what all the rooms are on the 1st floor, so maybe the handicapped rooms don't have them. They advertise a "pet walk" area but I either missed it or it's no longer there. It wasn't a huge deal, there's still plenty of space to walk your dog(s) around. Lastly, I could not figure out how to get my blinds to close correctly. It really bothered me on the last day because I work weird hours at my job so I was trying to sleep in but, as I'm sure 2nd and 3rd shifters will agree, the little ray of light coming through my curtains wrecked those plans.

Cons: Over priced and charged $50.00 extra at check in. Days Inn was cleaner and 1/2 the price.Would not stay here again.

Cons: Breakfast was mediocre Fitness center was really small

Cons: Coffee wasn’t strong enough

Cons: None

Cons: Our online checkin was fine. But we requested one bed on high floor. Placed in a room with double beds and 4th floor. There were no pictures on wall, dresser had 2 drawers that you could see in( open), no couch or chairs, no bedspread, mattress was lumpy and slanted downward toward headboard, and room was cold when we arrived. We asked about this, desk clerk said they were renovating. We were not aware of this and could not cancel reservation. We were ready to leave and lose our money. Will never stay here again or recommend this hotel.

Cons: a dirty wash cloth was hanging in the shower staff was notified upon check out.

Cons: From day 1 I had to deal with noises from renovations going on right outside my door. This was slightly annoying but I could have looked past it were it not for the other issues that occurred the same weekend of my trip. The second day the water heaters all broke and I couldn't get hot water in my room until past noon. The third day the power went out for half of the morning. Overall a very frustrating stay.

Cons: The two staff members who "greeted" me were ridiculous. It was a man and woman at the front who were eye rolling at guests, being short and sighing at requests. Coming from a hospitality background it blew my mind. However I believe I saw the manager the next morning in the breakfast area and he was very nice and attentive to his guests.

Cons: When requested to have two pair of slacks cleaned, the staff mentioned they were forced to offer cleaning by the Best Western hotel chain, but they had to add $50.00 to each item, due to incoinvienece. Why offer it in the first place.

Cons: Quite a distance from downtown. average breakfast.

Cons: We were woken up several times by extremely loud guests on a different floor. They were yelling and running down the halls at 3:30am. We called the front desk with no answer several times. Then at 6am the alarm went off without being set by one of us.

Cons: The staff that was supposed to clean the room etc, did not do so 3X and once they started knocking on the door at 8:30 am to clean the room. They apparently don't understand that the hanging card on the door has 2 sides which tell them whether to clean the room or if the guest wants privacy. Desk staff said they did not clean rooms July 4 because staff "worked 1/2 day on the 4th."I tried calling the front desk on 3 different days. They never answered the phone.

Cons: Rooms need improvement

Cons: As of 3/17/17 the Spa was under repair/reconstruction, so that was not in use.

Cons: Nothing.

Cons: Man who checked us in was rude, others ok

Cons: Hotel located in cell phone dead zone. Wifi was weak on the back side of hotel. No help from staff. No restaurants nearby for food.

Cons: Proximity ot highway means lots of highway noise. Business has added blackout curtains, after seeing complaints on here about that. Perhaps white noise machines could be next?

Cons: beds were small for 2, and mattress too soft for me. Busy place, lots of guests.

Cons: We had a king suite with a pull out couch for two couples. The pull out couch was disguisting and bent where you could not sleep on it. Our toilet did not work and we had to wait two hours for them to fix it. After that we just asked for a room with two beds and a working toilet. They never offerred or even tried to make it right. It ended up taking about four hours to deal with and not even a, "sorry for your troubles" by the staff. Due to this we did not get downtown till late. Shuttle service was horrible. Too much to go into. But I will say it was unorganized and we paid $40 for the group when we finally used a cab it was $12. I have stayed in a lot of hotels an this was my worse experience.

Cons: Seemed a little dark and dingy.

Cons: black out curtains could have been better (able to close all the way) freeway traffic was sort of noisey

Cons: Staff not willing to step out of box to help!

Cons: Only one elevator

Cons: It could be cleaner, (disguised with dark colors and decorations).

Cons: minor technical and maintenance problems noted no DVD player

Cons: The floor was filthy turned the bottoms of my feet black the shower area had a stuffy mildew smell. The pool hours could of been longer. The room was dark and the a/c didn't cool the room down much.

Cons: Front desk staff eating breakfast at the desk when then should have been focused on serving clients!

Cons: There was very loud noise coming from above our rooms (even could hear in hallway) that couldn't sleep through, but when told front desk was very dismissive saying was highway traffic. No, it was the plumbing from above us we figured out because every time someone above would flush the pipes went crazy. So no sleep for us =( Also our fridge didn't work.

Cons: Parking was NOT good....We had to park in a different lot one night and one in in the street!!!! This is NOT right!!!

Cons: The fact that I booked the room one night for the very next night, but the airline didn't get us to Nashville. They still charged us after several phone calls to make sure it was canceled and we were told we wouldn't be charged. Very rude people from the front desk to the general manager. Will never stay again and wouldn't recommend it to anyone.

Cons: The bed was uncomfortable and the hotel needs updated. There was lots of noise and thin walls very late at night. If it was raining, the keys would not work to get in the outside door.

Cons: kept spraying room deodorizer in room..asked desk to tell house keeping not to use spray in room...poor results..still used spray..on third nite night clerk moved us up stairs to a room that was not sprayed.. I believe that room deodorizer was to cover up the smell of bug killer..did see roach on T.V. cabinet

Cons: Was not as "fancy" as I thought it would be for the price & compared to the photos.

Cons: I would have preferred 2 queen pillows on a queen size bed instead of 3 small pillows.

Cons: We had come to Nashville for a family funeral which was at 2 pm. We asked if we might get in a little early to get cleaned up/get dressed. Well, apparently none of the rooms are ever ready until 2 PM! They managed to squeeze us in at 1:20. We would've been happy to pay extra, but hospitality is a concept they're not familiar with. This was not the South that my family grew up in.

Cons: Although it looked like some updating and surface remodeling has been done there were some rusty spots near the ac and in the bathroom it from humidity or condensation.

Cons: Not much in way of restaurants nearby. But that has nothing to do with the hotel itself.

Cons: The ice machine on my floor was loud enough that you can here it 3 rooms away.

Cons: Prices for drinks and food was high but that’s to be expected.

Cons: The construction at the front entrance was an eyesore. Front desk wasn't very friendly as I was not greeted like the other patrons.

Cons: The room was quite dated and the lighting stark and harsh. We stayed here as a place to get to the airport quickly for an early morning flight, the entire point was to go to bed early and get decent sleep - that seemed doable until about 11pm when we were awakened by another couple screaming and yelling at each other. There seemed to be no buffering in the room as we could literally hear every word they were saying. Unable to tell which room it was coming from and so very tired, we would drift off only to be awakened again by loud voices. This went on until about 1:30am, we got just a few hours of sleep.

Cons: Nothing. Everything was just right