Palm Springs hotels near Moorten Botanical Garden and Cactarium

Cons: N/A

Cons: Management, reservations, very unethical business practices! Cross your fingers that you don't have to deal with management and can just get into the hotel without problems. I have never dealt with a more unprofessional or unethical privately owned hotel in my life... You have been warned! We were told we made two [2] reservations for the same days, guests, and would be responsible for paying for both even though it was a clear mistake on the hotels part. We are working through the credit card company now to turn them in!

Cons: Toilet ran all night. Bed was uncomfortable. Magnetic key constantly didn't work. Window in the room that had no blinds no elevator to room

Cons: Broken hot-tub? Half the benefit of a mid-winter stay in Palm Springs is jacuzzi time and it's broken.

Cons: we called ahead to see if we could arrive early and use the pool they told us yes bu when we arrived we could not use the facilities!! Disturbed us with phone calls seeing if we needed anything after we checked in and they walked us to our room we felt very disturbed our whole stay.

Cons: No TVs in rooms

Cons: That we had to leave!

Cons: Could easily hear neighbors showering, talking etc. Loud matenience was being done on the roof. Very uncomfortable seating inside the rooms.

Cons: Never had working WiFi.

Cons: very small room, bathroom could have been a little cleaner

Cons: The bedroom door was really heavy and slammed easily.

Cons: Priced like a luxury resort but more of a refurbished model/inn. Service was not bad.

Cons: Beds, Room furniture was uncomfortable Lacking room for luggage

Cons: Overall, this place needs a ton of work. I know they are trying to be "hip" but it was just too dingy and unkempt. The cloth face "tents" on the lounge chairs were old, tattered and ripped. The wooden signage around the pool was weathered and cracked. Even the "pool toys" looked very old and worn out. The property sponsored a pool side party that went all day and into the night which made parking for guests a big pain. And the DJ had difficulty setting up his equipment so the guests were treated to LOUD speaker hissing, humming and other noises until the equipment was fixed. There are definitely nicer places in the area that are cheaper. Didn't hate my stay but nothing would draw me back to stay there again.

Cons: Too much of a rave-vibe. Great place for a college kids, not so great for 30-40 somethings (and an absolute "avoid" for anyone older). Loud pool-parties from 12pm-2am + rooms that really aren't sound-proof, don't mix. Bartenders had that typical annoyed attitude of bar tending in a night-club, not the typical service-oriented demeanor one expects in a hotel. Food was either great or gross.

Cons: We come every August - and this is probably our 5th or 6th time. While its always a fun time, the hotel could stand to update itself a bit. Everything is exactly the same and the wear and tear is beginning to show. I'm getting a little bored.

Cons: The noise... The lack of a black out curtain on an east facing window instead using a white piece of canvas... Oh and that they had stopped serving the grits at the restaurant

Cons: As bad as this sounds, but the overload of children in the pool. Ace is more young hip crowd & kids aren't relaxing to be around.

Cons: Lights in bathroom. Need to be brighter.

Cons: The service in the hotel restaurants was horrible. But it is a clean hotel. Not really worth the price.

Cons: I arrived to the hotel very late after getting a flat tire during travel and waiting for aaa. Upon late check in, showering and jumping into bed, I woke up to discover the sheets underneath the comforters were spotted and dirty with something that looked like food, even spreading to my brand new pajamas. The front desk agent and manager had me come down to the front desk three separate times to speak to them and show them my pjs as well as having the housekeeping manager inspect the room and not replacing the sheets. They just left the mattress completely bare. When I asked them what it was on the sheets so I know how to treat my brand new pjs, I was told housekeeping would’ve never left the room in that condition. As a customer who stays frequently with Hilton to the point that I used Hilton points to Book this stay, I felt very unappreciated. Not only did the staff do absolutely nothing to accommodate the poor room conditions, they basically accused me of making the mess myself. Then offered the same discount available as online as an extra discount to accommodate when I stated I was staying two additional nights.

Cons: N/a

Cons: Nothing ;)

Cons: The pool had scum floating in it.

Cons: The parking was terrible, plus they charge a daily fee of $18 which I was not aware of. The pool area was great and it was clean but the pool itself had tons of dead bugs and the water was so dirty and cloudy which was a really a shame because it was almost 110 degrees outside!

Cons: Nightly parking fee on top of room rate, excessive charge

Cons: No regfrigerator in the room, but they would be happy to rent one to you for $15/day..

Cons: The alcoholic beverages at the pool bar were the biggest let down.

Cons: If t here were slippers in the room, there was nothing else I would want to change.

Cons: Kids in the adult pool

Cons: Can hear everything in the hallways and need more attentive pool staff

Cons: We had plumbing issues, the toilet had a slow flow, the bathroom sink and the shower would get clogged every 2 seconds. I found it very annoying because a great hotel like Renaissance, should troubleshoot every room before booking cuz it's not the customers responsibility to worry about major things like this.

Cons: nothing

Cons: Shortage of pool-area cleanup and horrible shortage of towels. No available loungers, but I'm guessing over half had been abandoned.

Cons: Air conditioner was not felt over the bed. Made sleeping uncomfortable. We were hot throughout the night. Air conditioner kept the living area cool but unfortunately not the bedroom area.

Cons: No negatives to report

Cons: There are no movies available for in-room entertainment, but that's not a big deal.

Cons: That you have to pay for the self parking

Cons: Pillows were very hard feather pillows...could use some bikes to rent

Cons: Get rid of the overnight parking charge. It seems foolish for the price your paying for a room.

Cons: Not enough self parking. Reckless driving through parking lot.

Cons: Come on man! It's Palm Springs, it's a hundred and ten in the shade and your room ACs do not work...unacceptable! Six hours to get a tech to the room to tell me the condenser is inop...is that why the room is hot? Duh.

Cons: The facility needs to provide its guests with fresh towels daily. The parking should be free to all guests.

Cons: It is confusing having customer ratings showing as you bid on hotels. I thought I was booking a 4 star hotel but hat was just the customer rating that was showing. Once I paid I realized it's a 3.5. I would have crept looking at that price. Thanks

Cons: Parking was very lacking especially in the self-park area. We came home from a late night at the casino and there was literally no where whatsoever to park. Not in self-park or in valet park. We had to leave our car in the fire lane of the reception drive through area and leave the keys with the front desk so that they could move it if necessary. The valets moved it in the morning and we were not charged for valet parking which was thanks to the great staff.

Cons: Very loud groups during "normal quiet hours"

Cons: Very small bathroom with a shower stall only. No carpeting and the painted concrete floor is dirty and unswept. Internet access was spotty often easier to connect to the neighboring hotel's network. Stayed at the neighboring hotel before and should have return there. The higher rating encourage me to try this place. Big mistake. Parking is ample but driveway is one directional only.

Cons: Grounds and building could use updating.

Cons: The front desk was disorganized and unable to find my reservation. After telling me it was made for the wrong day, that I was mistaken and ignoring my confirmation number, it was finally found a very stressful 15 mins later. We were early (noon), so the room wasn't ready and we totally understood that and left for a friend's pool til 5p. When returning, a new agent also couldn't find our reservation. As he was flipping through random papers next to the computer I pointed out that one had my name on it but he continues flipping. I repeated myself and he gave it a closer look to see that yes indeed it was my name in bold on the top. However, we still didn't have a reservation. Our first agent returned and looked at it and then said, "Sorry I got busy and didn't put your reservation in yet." After checking in AGAIN, she started telling me how great the room she assigned us was, "one of the largest, corner, quiet" etc. I looked at her map and my hotel key and realized my room key didn't match this room she was selling. Turns out we were in a middle room with connecting doors to another room. Not spacious, not quiet and not that clean. Carpet was dirty and stained and there was absolutely nothing special to speak of. Can not see myself coming back here.

Cons: Could have looked cleaner, the pool was way too warm for hot Palm Springs. The staff seemed young and confused.

Cons: Ice machines too far away and not working. A restaurant would be nice but the quick service food is sufficient.

Cons: Breakfast was a packaged sweet roll and a juice box. Compared to the neighboring hotels (Travellodge and Royal Sun have waffles, fruit, toast and cereal) this was pretty sad. The upside was that John's restaurant does a great breakfast for under $10/head.

Cons: Useless gym

Cons: Techno music piped loud til 10pm. No sign outside, hard to find in the daytime, there's a dogleg turn to make off the main road to get into the parking lot. A big V lights up at night, easier to see. Full restaurant isn't open yet. Watch out for extra resort fee on booking. Mine was all included in the kayak and getaroom rates, but I've seen other complaints.

Cons: "Breakfast" was a Danish & juice. We had to go to the lobby everyday to have them give us new keys because our keys would never work, they called it a "glitch"... How do your keys not work the same day they give them to you? Our sheets were dirty, we had to make our own bed with the clean sheets they brought back up. The walls were dirty, shower is so small one person barley fits. My wife pretty had anixety everytime we had to go back to our room. This is not a hotel, it is a cheap motel. We will never stay here again.

Cons: They have night lamps that are high and heavy given that is an earthquake zone that can topple and hurt the bed occupants. The large pool water temperature was a bit to chilly for December.

Cons: No microwave and wifi did not work inside the room

Cons: As others have mentioned, it was very difficult to get hot water out of the shower. But when I reported it at checkout to the lady who seemed to be in charge, she seemed like she was really going to do something about it. She also said we could come back after checkout that day to use the bikes, which was really nice. However, when we came back later to use the bikes, the more junior rude guy said "Bikes are for guests only". I said we were guests last night. He said "Who said you could borrow the bikes?". I said the lady I think I just saw in the back. For that reason, he let us have the bikes. So your customer service depends on who you get. And calling a Danish and a bottle of Sunny D that the rude guy abruptly hands you a breakfast is false advertising!

Cons: Overpriced pool drinks :( Hopefully they don't increase once the entire hotel is up and running. Also, it's a little noisy, not the hotel's fault, but if you're trying to sleep in, will probably not happen. They let dogs stay in the hotel, I don't like that either. I am not a pet owner and I like to get away to get away from my noisy, dog barking 24/7 neighborhood for some barking peace and quiet. While there was not excessive barking, I was awakened by a large dog's bark. :(

Cons: Some of the towels were a little stained and the internet didn't work well at all! The sheets did not look pressed. Gave the feeling that they were not changed (even though I'm sure they were). The room got warm. No where to plug anything in the bathroom.

Cons: Our toilet was broken when we first arrived. There was a condom on the floor of our room. We saw 3 roaches in our room during our stay. "Complimentary breakfast" was a bagel and cream cheese with watered down coffee or a little juice. The carpets were extremely dirty. Wifi was horrible.

Cons: Rooms need touching up, starting to look a little beaten up. Booked online and stay came with breakfast. I asked when I was given the breakfast tickets if that included all breakfast items on the menu and was told yes. When we went to have breakfast the next day we were told otherwise. A little embarrassing and disappointing. Servers were unapologetic and made us feel dumb.

Cons: Pool was super dirty an towels were Soooo old and smelly!

Cons: Breakfast room full of kids creaming and crying out loud. Didn't expect too many kids at hotel. Other than that it's good overall.

Cons: AC wasn't up to the task at night.

Cons: Under construction, unorganized, trying to do too much all at once. Toilet and shower issues, had to move rooms, they did upgrade us for the hassle.

Cons: This was prepaid through Kayak. They charged my card for lodging when I arrived again double what I had originally paid. I had to dispute the overcharges for over an hour and half with the staff. Finally when it was a resolve. The manager thought that a mini bagel for breakfas, a MINI bagel really?!?! made up for their gross mistake and my time. Very unprofessional and very sneaking if I didn't have alerts on my iPhone wouldn't have know they were my unauthorized charges. In addition they charge $100 in incidentals which is normal I found $50 at other hotels.