|"Very comfortable hotel and room."||(in 13 reviews)|
|""staff was very friendly, clean room""||(in 45 reviews)|
|"very comfortable bed and beautiful bathroom."||(in 5 reviews)|
|"The bed still got my back hurting!"||(in 1 review)|
|""Staff was unpleasant, poor service.""||(in 8 reviews)|
|"Parking was very expensive"||(in 10 reviews)|
|small room||in 160 reviews|
|staff was very friendly||in 100 reviews|
|great location||in 85 reviews|
|great hotel||in 52 reviews|
|great view||in 44 reviews|
|poor service||in 37 reviews|
|great and service||in 32 reviews|
|bar was great||in 27 reviews|
|parking is very expensive||in 26 reviews|
|first time||in 23 reviews|
|business center||in 17 reviews|
|wifi at the room||in 16 reviews|
|next door||in 12 reviews|
|comfortable bed||in 10 reviews|
|moma||in 6 reviews|
|charged an extra||in 5 reviews|
|back hurting||in 3 reviews|
|east bay||in 2 reviews|
Great rooms, but lots of City Life - Good and Bad
The rooms and staff are great! Food was good and within reason. It was great location in the city and easy to get to places of interests.
The hip club scene is in the damn lobby. Not on a roof or an area where you can avoid. Don't get me wrong, I love having a hip place with a party, but put it so I don't have to walk through it or hear it as I return back from my day. Too bad it's designed that way.
Great location, poor housekeeping
Location is great, right next to MoMA and couple of blocks away from Market Street. Great fitness center. Bed was extremely comfortable. 40% off was a great deal.
Room was bit small. There was an uncleaned coffee cup (and remained uncleaned throughout my stay), a towel in the sink, and no bottled water when I checked in.
Some of the rooms are horrible. I got one of these horrible rooms.
Very poor service. A fraudulent charge from the restaurant was added to my room charge. When I brought this to the attention of the staff, they became very accusatory and combative. Very, very disappointing!
I loved the staff! They were nice and very friendly! I also liked how we were able to communicate through texting and they replied very quickly.
I asked for more conditioner for our stay, but we didn't get any extra. I also didn't like how there wasn't room for water or food in our fridge, but overall I loved this place! Definitely booking a room at the W in the future!
Great location. The staff were very very friendly. The ambience was hip. The room, although had no view was very well decorated and filled to the brim with mini bar treats. The price, although not cheap, was probably one of the better in the areas for a clean non-scary establishment. I would stay here again!
$63 for parking!!! Youch! That's probably standard in the city. Your $300 a night room just went up to almost $400.
Great centrally located property. Rooms were very zen, beds super comfy and lots of cool little details that made the stay pleasant.
Staff was hit or miss. I get that they want to create a chic vibe but a smile wouldn't kill anyone. Did get the requested high floor room with some semblance of a view.... granted our flight arrived at 5pm on a holiday weekend makes sense why they couldn't accommodate that request.
Carpet was very dirty, stained, there was not enough space in the room and pictures online were deceiving. The air conditioning was not working including the fan, the room felt warm even when the air conditioning showed a lower temperature. Very Noisy. Staff was not helpful when asked to move to a bigger room.
Liked the decor and comfort of the room
Phones are not answered in time
I love the W.
Rooms have an awesome view of the city, very modern decor, and comfortable beds. I've only ever stayed here on business, but this is an impressive hotel with impressive rooms if you don't want to spend a thousand bucks a night at the Fairmont.
Being charged $60 to valet a car in unacceptable
The W Hotel is a premier hotel in the heart of downtown San Francisco. Rooms feature a modern yet minimalist approach inspired by the culture and diversity of the city. Rooms feature linen sheets and goose down duvets, flat-screen televisions for in-room entertainment, and luxury bath amenities. In addition, there are pet-friendly guest rooms, making a trip with the dog simple. With beautiful views of the city of San Francisco, it's easy to bask in relaxation at the W Hotel.
A fitness center is available and features a full selection of strength training equipment, elliptical, and treadmills. For those who wish to stay in, room service is available and offers a relaxing way to spend the evening. There are several onsite amenities that will make every guest's stay simple, including a full-service business center.
During their stay at the W Hotel, guests can enjoy TRACE Restaurant, a trendy restaurant with a romantic, yet elegant and social setting. It serves dishes made with locally sourced ingredients and has a menu of local wines and liquors. Breakfast, lunch, and dinner entrées are created to showcase the flavors of the region. After dinner, gather at the Living Room Bar for a social atmosphere and handcrafted cocktails.
Explore the city of San Francisco for plenty of boutique shopping. Take in the Golden Gate Bridge or tour Alcatraz Island and Golden Gate Park for garden scapes and live performances. Afterward, head to Fisherman's Wharf, take a stroll through souvenir shops and sample world famous Clam Chowder. When the day is over, end the night in comfort at The W Hotel.
based on 282 reviews
Policies vary by room type and provider.
Guests with existing W San Francisco reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at W San Francisco for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
W San Francisco is located at 181 3rd Street in SoMa, 1.2 km from the center of San Francisco. Museum of Modern Art is the closest landmark to W San Francisco.
Check-in time is 15:00 and check-out time is 12:00 at W San Francisco.
No, W San Francisco does not offer free Wi-Fi.
No, W San Francisco does not offer free parking.
No, W San Francisco does not offer free airport shuttle service.
W San Francisco is 17.9 km from Oakland. W San Francisco is 18.3 km from San Francisco.
Yes, W San Francisco is a pet-friendly hotel.
No, W San Francisco does not have a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
SoMa is known for: hip bars, tech companies, industrial lofts