Hotels near San Juan Airport

Hotels near San Juan Airport

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Luis Munoz Marin Intl (SJU) - San Juan, Puerto Rico
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Best hotels near San Juan Airport

Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
9.7
Overall
10.0
Overall 9.5 Excellent
Based on 134 reviews
Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Location
9.9
Services
9.6
Staff
9.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.4
Location
9.6
Services
9.5
Staff
9.8
Cleanliness
10.0
Comfort
9.7
Location
10.0
Services
9.7
Staff
10.0
Cleanliness
9.3
Comfort
9.8
Location
9.6
Services
9.2
Staff
9.8
Cleanliness
9.5
Comfort
9.8
Location
9.5
Services
9.5
Staff
9.8

Excellent 9.0
Pros: Our stay as Casa Isabel was one of the highlights of our 18-day visit to Puerto Rico. We spent one week at Casa Isabel, and it was like living in our own home. It was cozy, peaceful, and comfortable. I enjoyed sitting in the breakfast area every morning with the French doors open overlooking the front yard. While there were other guests through tour our stay, at no point did it feel crowded or loud, even though the rooms are all on the same floor, just like in a home. Margie, the owner, was available, present, and helpful. She even made me a special breakfast cereal from my childhood (my mom was Puerto Rican), and she arranged for my shorts to get cleaned when I needed it. The breakfasts were plentiful and very good. Margie also provided helpful tips for restaurants and places to visit. We left feeling like we were friends. The property is located around a 5-minute walk from the beach. We went to the beach every day, if even to just watch the sunset. It’s located in Condado, and is within walking distance to Ocean Park as well. Calle Loiza, which is where most restaurants and a great grocery store are located, is also one block away. So, the property is really ideally located. While San Juan is clearly still experiencing the economic negative effects of Hurricane Maria and the pandemic (evident in stores and restaurants that are closed or operating with minimal staff and resources and some dilapidated infrastructure in the surrounding areas), Casa Isabel was a true oasis. I would return to San Juan and Casa Isabel and stay for much longer if I could!
Excellent 8.0
Pros: Great location near restaurants and beach, nice neighborhood. Room was simple but very adequate and clean for a very fair price. Staff was extremely helpful
Excellent 10.0
Pros: Margie was wonderful, very accommodating, even upgraded our room! We enjoyed breakfast in the common area (the common rooms were very cozy). We enjoyed getting to chat with Margie and the other guests. The location was great, safe, and had easy street parking. We really enjoyed the upstairs patio area in the evenings. We look forward to returning to Puerto Rico and will definitely choose Casa Isabel.
Cons: Nothing, we loved everything about it!
Excellent 10.0
Pros: This place is a gem. Beautiful, airy design. A cozy room with a spotlessly clean bathroom. There's a supply of sunscreens and beach towels. The breakfast was amazing - including fresh fruits. The location was close to both the touristy and the residential parts. An uber ride to Old San Juan, e.g., was usually just around $6.
Excellent 9.0
Pros: Location is good and breakfast is good. It's in a quiet area of usually noisy San Juan, so I had a good night's sleep.
Excellent 9.0
Pros: The breakfast was a great way to start the day. Margie had eggs, potatoes and sausage or bacon ready each morning. She was always making sure we had what we needed!
Excellent 10.0
Pros: Staying here was one of the highlights of our trip. After being delayed flying in, and having our luggage lost, this was a welcome surprise. We couldn't have felt more at home. I wouldn't hesitate to recommend Casa Isabel to all of my friends. Margie was more welcoming than I ever could have hoped for. Do yourself a favor a stay here!!!
Cons: That we couldn't stay longer!!!
Excellent 10.0
Pros: Very pretty and well maintained house. Great location, one block from the beach! The hosts were very welcoming and helpful. Would highly recommend!
Casa Isabel Bed & Breakfast - San Juan
Rated #1
9.5
Excellent 9.5
Based on 134 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.4
Facilities
9.3
Location
9.4
Overall
9.1
Overall 9.1 Excellent
Based on 974 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
9.3
Location
9.4
Overall
9.1
Cleanliness
9.6
Comfort
8.8
Facilities
9.2
Location
9.2
Overall
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.6
Overall
9.6
Cleanliness
9.4
Comfort
9.5
Location
9.5
Services
9.4
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.2
Comfort
9.3
Facilities
9.4
Location
9.4
Overall
9.0
Cleanliness
9.4
Comfort
9.4
Location
9.4
Overall
10.0
Services
9.2
Cleanliness
9.3
Comfort
9.3
Facilities
8.8
Location
9.3
Overall
8.8
Cleanliness
9.5
Comfort
9.5
Facilities
9.0
Location
9.6
Overall
9.3
Cleanliness
9.6
Comfort
9.6
Location
9.8
Services
9.1
Staff
9.5

Excellent 9.0
Pros: Everything was great. It was a little pricy…I paid for an ocean view and received a room with partial view. It was still beautiful but overpriced.
Cons: The location is okay. The strip where the hotel sits is dirty and run down, the food outside of the hotel wasn’t great and it was overpriced.
Excellent 10.0
Pros: The location, the amenities, the vibe was great
Excellent 9.0
Pros: Staff took care of premises, acknowledged all complaints even when I didn't realize I was making one. I mentioned that the wine had little to no alcohol and they promptly removed it from my bill without me requesting it. The staff gets in early and cleans up the mess before 7 am each morning and even schedules repairs before 8 AM so it's guests are not inconvenienced.
Cons: Food wasn't the best and prices for food was a bit expensive.
Excellent 8.0
Pros: The pools
Cons: The price
Excellent 10.0
Cons: Housekeeping
Excellent 10.0
Excellent 10.0
Pros: Attention to detail, luxurious accommodations, outstanding staff.
Cons: We loved everything
Excellent 10.0
Excellent 10.0
Pros: Pool area
Cons: I couldn't stay more days
Excellent 10.0
Pros: El mar y la piscina maravillosos .....
Cons: Nada todo me gusto
Excellent 10.0
Pros: We had an excellent time, highlight was that our room window opened fully, facing the ocean. Beautiful!
Excellent 10.0
Pros: The staff were very accommodating and friendly. Pools were lovely and clean (slightly chilly for my taste). Adults only area was nice. Only tried the patio restaurant which was very good, but pricey ($50 for french toast, OJ, single egg and sausage).
Cons: Room air conditioner had issues. Maintenance was unable to solve the issue and did not notify front desk that the issue was not fixed.
Okay 4.2
Cons: I arrived at 3:40 pm and was told that the room I booked is not available. The front desk staff guaranteed that it would be ready by 4pm, but when I came back at 4:06pm I was told again the room is not ready. I finally checked in by 5pm and nobody explained why. They gave me two key cards and one doesn't work which kept me out of the room when I came back from swimming the other day. It is the most terrible experience that I have and I definitely don't recommend this hotel
Excellent 10.0
Cons: Still holding money on my credit card.
Excellent 10.0
Pros: The rooms were luxurious yet charming, the staff was very helpful and the pool/lounge area was great
Cons: Not much to dislike.
Excellent 10.0
Pros: Everything was Fantastic
Excellent 10.0
Pros: Everything! outdoor spaces, great food, rooms spacious and confortable, amazing view of the ocean everywhere. One of the best hotels I've stayed in. Would love to come back.
Good 7.4
Pros: Excellent venue.
Cons: Poor staff. Very stuffy. Don't use Uber as the staff will ask you to have the Uber pick you up at the curb vs the hotel entrance.
Good 6.2
Pros: Service was good, but disorganized. Sundeck was nice. Staff was friendly whenever you saw them.
Cons: Our room had a musty odor and did not smell clean. There's a big variation in rooms. We upgraded to an "Oceanview" room - but looked out onto a roof and an abandoned building with the ocean tucked to the right. When I complained, they said their "Oceanfront" rooms are all suites and cost $200 more a night. What? So not worth it! If I was to return to Puerto Rico, I'd stay at La Concha and eat at Pinkys everyday. Vanderbilt was so not worth it.
Okay 5.7
Pros: The hotel itself is very pretty and historical.
Cons: The pools are tiny, the service is subpar, housekeeping was always late and turndown service was spotty at best. The receptionists weren't helpful at all, in fact it felt like they were doing us a favor every time we had questions. The service at the pool often took up to 45 minutes to come by and it felt like they were purposely not making eye contact in order to slow things down even more. Not recommended.
Okay 4.0
Pros: Nice bar and location
Cons: Rooms are ridiculous small. Cleaning of rooms can happen until 9pm and was never done before 6pm for us. Gym has lots of cardio equipment but little other machines. Bar tender at wine bar was not aware how to make a Gin & tonic!
Good 7.7
Pros: Very nice room and oceanfront beautiful.
Cons: Service at pool side restaurant slow and poor. Staff not attentive and had to leave table to ask for serviice. This happened at breakfast and lunch. Had a bad experience with quality of food served and staff did not offer to correct. Once food served waiter never came back to table to see if I needed anything. After this experience decided to eat dinner outside of hotel. Front desk staff great.
Condado Vanderbilt Hotel - San Juan
Rated #2
9.1
Excellent 9.1
Based on 974 reviews
Details
Reviews
₪1,706

Cleanliness
9.5
Comfort
9.1
Facilities
8.0
Location
9.7
Overall
8.5
Overall 9.2 Excellent
Based on 123 reviews
Cleanliness
9.5
Comfort
9.1
Facilities
8.0
Location
9.7
Overall
8.5
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
8.9
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.1
Location
9.7
Services
8.9
Staff
9.3
Cleanliness
9.8
Comfort
9.2
Location
10.0
Services
9.3
Staff
9.5
Cleanliness
9.5
Comfort
8.7
Facilities
7.0
Location
9.7
Overall
7.0
Cleanliness
9.6
Comfort
9.6
Location
10.0
Services
9.2
Staff
8.8

Excellent 10.0
Pros: Location was perfect, right on the beach. Very convenient.
Excellent 10.0
Pros: I loved the location and the place itself! It’s so adorable and very modern. The place is spotless. Walking out from my room each morning and seeing the amazing beach was the best part of staying here. I would highly recommend this place to anyone traveling to Puerto Rico!
Cons: Nothing! The place was amazing!
Excellent 10.0
Pros: Location is great and it is super clean.
Excellent 9.0
Pros: To me, the most beautiful vacation location can be marred by negative interactions with the people around it. For both my daughter and me our experience with the hardworking friendly staff at Numero Uno greatly enhanced our experience. They were genuinely friendly and helpful and seemed to work collaboratively for the betterment of their guests and seemingly for the fulfillment of their own 'team' spirit. By the end of our stay, I wanted to hug each and every one! Okey,(the mgr.), Kudos to the team you're lucky to have! Elias, Juno, and the girl with the awesome blue hair, Thank you for your leadership and managing all that you do. Gabby, Margery,Carly and Stephanie, You rock! Also, the bed was sooo comfy and our room was so quiet we slept so soundly! The coffee was great, as was the food that we were able to enjoy right on the beach. Fabulous!
Cons: Every day, my daughter and I went swimming. And every day, even after rinsing our feet in the lobby, we would return to our room wishing we'd had a mat outside the door of which to scrape sand off before entering. We made it a habit to enter and go directly to the shower to spray off our feet. While the shower was aesthetically pleasing, it lacked a few degrees tilt toward the drain because every time we used the shower no matter how careful we were, there was always a buildup of water beyond the shower area and all around the toilet, making middle-of-the-night trips a tip toeing-wipe-feet-on a towel-before hopping back into bed experience. Bravo to the staff who constantly kept up with cleaning the sand!
Okay 5.7
Pros: Location is awesome. This hotel has no parking but it is very easy to find in the adjacent streets of this closed access neighborhood.
Cons: The hotel needs a lot of work! Paint on the walls, etc. Restaurant is shut down, perhaps after hurricane Maria. They seem to be very short staffed.
Numero Uno Beach House - San Juan
Rated #3
9.2
Excellent 9.2
Based on 123 reviews
Details
Reviews
₪1,264

Cleanliness
9.7
Comfort
9.4
Facilities
9.3
Location
9.6
Overall
9.3
Overall 9.4 Excellent
Based on 50 reviews
Cleanliness
9.7
Comfort
9.4
Facilities
9.3
Location
9.6
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.3
Comfort
8.6
Facilities
9.3
Location
10.0
Overall
9.3
Cleanliness
9.6
Comfort
9.5
Location
9.6
Services
9.3
Staff
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.8
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.5
Comfort
9.0
Location
9.5
Services
9.5
Staff
9.0

Excellent 8.0
Pros: The hotel lived up to its eclectic reputation. The proximity to the beach and restaurants was great.
Cons: While we love the tropical canopy surrounding the hotel, the coqui (tree frogs) are so loud even earplugs and the AC running don't drown them out and it can be hard to sleep!
Excellent 10.0
Pros: I truly enjoyed my stay here. The décor and style is exquisite!
Cons: I do wish the staff explained how to get in and out of Ocean Park because I ended up at a bunch of dead ends with locked gates trying to find my way out/in
Excellent 10.0
Pros: I loved this place. Extremely thoughtful design, clean, safe, and walking distance from the beach
Cons: Liked it all
Okay 5.0
Pros: It’s a shared bathroom, there was no indication of where to get water and I arrived Thursday and they were closed, the pictures indicate that it’s on the beach but it is not on the beach, there was no disclaimer about sharing a bathroom, I could not even stand up in my room, the room is super tiny and cramped
Excellent 10.0
Pros: loved the coffee and tea available all the time! the location was central and easy to park. Beautiful neighborhood. LOved everyminute of it.
Excellent 10.0
Pros: This place is very aesthetically appealing. Great vibe, peaceful. Very accommodating. Comfy bed and unique rooms with a private terrace.
Excellent 10.0
Pros: By far the most relaxing hotel I’ve ever stayed in. Won’t stay anywhere else on my next trip.
Cons: Not a thing.
Excellent 10.0
Pros: Clean, cute, quiet, and quaint. The room had everything we needed and the hosts were very helpful. There was a map that was so helpful traveling through the streets of San Juan. The ambiance of the Dreamcatcher is refreshing calm and peaceful. There are no TVs which contribute to the specialty of this place. Definitely recommend if your looking to stay somewhere outside the typical hotel experience, bc this boutique hotel is one of a kind!
Excellent 10.0
Pros: I loved the helpful staff and community vibe. The best part though was how magical everything looked and felt - it seemed like a tropical secret garden!
Excellent 8.0
Pros: Chef Jerome was amazing. The outdoor showers were different and an awesome experience. the zen music and overall vibes from the guest house were truly amazing and I couldn't have picked a better place to stay. The dreamcatcher was like an oasis. I feel recharged and better overall after staying there for a few nights. Truly it is a unique and life changing experience!
Cons: The distance between our room and the bathroom was a bit far, especially in the middle of the night. You have to walk outside in the dark if you are staying in an artist room. But I guess bags apart of the whole experience.
Excellent 10.0
Pros: This place is run by some buddhist (?) owners, so the atmosphere is very pleasant, peaceful and quiet. Guests have the possibility to take part in the community life (for example to join yoga lessons) but are not forced to anything. The only limitation is that if you want to use the kitchen, you are asked not to make meat as it is strictly vegetarian. The rooms are very well designed and very clean. The public spaces are also very nice and clean with a lot of trees, bushes, gekons and birds. As the house is in the gated community just one vlock from the beach, it is away from main traffic and therefore very quiet. We felt like in another world and did not mind at all that there are shared bathrooms only. I highly recommend to stay in this place if you want to rest.
The Dreamcatcher - San Juan
Rated #4
9.4
Excellent 9.4
Based on 50 reviews
Details
Reviews

Cleanliness
9.3
Comfort
8.9
Location
9.4
Services
8.7
Staff
9.6
Overall 9.1 Excellent
Based on 200 reviews
Cleanliness
9.3
Comfort
8.9
Location
9.4
Services
8.7
Staff
9.6
Cleanliness
9.3
Comfort
9.5
Location
9.6
Services
9.2
Staff
9.7
Cleanliness
9.3
Comfort
8.9
Location
9.5
Services
8.6
Staff
9.5
Cleanliness
9.1
Comfort
8.5
Location
9.4
Services
8.5
Staff
9.5
Cleanliness
9.3
Comfort
8.8
Location
9.0
Services
8.6
Staff
9.7
Cleanliness
9.5
Comfort
8.5
Location
9.3
Services
8.7
Staff
9.6

Excellent 10.0
Pros: It was clean, comfortable, well appointed and the host was so helpful and kind!
Cons: Wish we could have stayed longer to enjoy the beach chairs, towels and cooler.
Excellent 10.0
Pros: 5 minute walk from the beach! Nice family owns it.
Excellent 10.0
Pros: We loved our stay at Andalucia Guesr House. It was a great value with a very comfortable and clean room. The beds were also nice. Roberto is a very attentive host and made sure we were well taken care of. The beach chairs, towels, and cooler were another nice touch. We’ll absolutely stay here next time we’re in Puerto Rico!
Excellent 9.0
Pros: The location is fantastic and on site parking is a huge plus. Quiet, clean and 10 minutes away from the airport.
Excellent 10.0
Pros: Owner is so friendly and welcoming. I loved that it's in a residential neighborhood not the tourist areas. It has a private beach and amazing restaurants nearby. I cannot wait to return!!
Excellent 10.0
Pros: He was very friendly and available at any time
Cons: Construction noise but for an hour at most
Excellent 10.0
Pros: Amazing definitely staying again !!!!
Andalucia Guest House - San Juan
Rated #5
9.1
Excellent 9.1
Based on 200 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
8.9
Location
9.2
Overall
9.1
Overall 8.9 Excellent
Based on 903 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.9
Location
9.2
Overall
9.1
Cleanliness
8.0
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.1
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.4
Cleanliness
10.0
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
8.6
Cleanliness
9.2
Comfort
9.0
Facilities
9.0
Location
8.5
Overall
9.4
Cleanliness
9.3
Comfort
9.3
Location
9.2
Overall
9.0
Services
9.1
Cleanliness
9.2
Comfort
9.3
Facilities
8.6
Location
9.3
Overall
8.0
Cleanliness
8.9
Comfort
8.8
Facilities
9.0
Location
8.8
Overall
9.0
Cleanliness
9.1
Comfort
9.2
Location
9.1
Services
8.9
Staff
9.1

Excellent 10.0
Pros: Everything was great! Location to beach, food, staff!
Excellent 9.0
Pros: It was extremely comfortable. Breakfast and their COVID-19 safety systems for breakfast were great! The location is great and accessible.
Cons: The room smelled a bit like urine when we first walked in, as if someone had urinated on the carpet, not from the restroom. And a lot of food smells kept coming through the vent even though we were on the 4th floor.
Poor 1.0
Cons: Everything I was scammed out of 800$ from booking Com & Hampton inn I booked a double rooms I only got 1 room an was charged for both.My deposit was kept even tho it was clean money was taken out my account after my stay 300$ highly dissatisfied
Mediocre 2.0
Pros: Location
Excellent 10.0
Pros: Everything! Office Manager was amazing, we came across a problem to check in & she was so nice and helped us alot! Thank you.
Poor 1.0
Pros: The room smell bad cigarette all that was done was they spray airfresher ask to be change and was told no room was available
Cons: smell
Excellent 8.0
Pros: Clealiness
Cons: They surprise you with extra charges when you get to the front desk to check-in.
Excellent 10.0
Excellent 10.0
Excellent 10.0
Pros: Great facility-pool, grill/bar, access public beach and wifi.
Cons: nothing
Excellent 10.0
Excellent 8.5
Good 6.0
Pros: The hotel is fine, however my treatment was not! And I think it was because I booked via a third party sight... kayak! I arrived at hotel after a long long day, and was " told" no rooms were available because they needed to be cleaned. This was a lie! I sat in the lobby waiting. I noticed SEVERAL guests checking in and proceeding to their rooms. So I got up and asked about my rooms. I said I only needed one right now so could sleep as the other room was not needed for a while. They finally gave me a room. It was about the worst room in the entire hotel, but I didn't care as I was exhausted. I paid $600 for two rooms. The next night I decided NOT to use kayak, and find my own hotel. I did, and it was a better location and LESS than half the price. The remarkable part; resort and room occupancy fees where less than half via kayak. So in short. I'm about done with kayak. I'm fed up with being treated as a second class citizen, but paying top dollar! Dissatisfied does not describe my experience using kayak.
Excellent 10.0
Pros: Location pool and cleanliness were excellent. All staff very pleasant especially mishi at the pool bar
Excellent 9.7
Pros: Loved the happy hour that included free drinks and snacks, the free beach chairs to borrow, the swim up bar, the modern design of the hotel, the helpful staff, the free breakfast, the comfy beds.
Cons: Nothing
Excellent 10.0
Pros: From staff to wake up call eveything was on point
Cons: N/A
Excellent 9.4
Pros: It was very clean, comfortable and everything you would expect from a Hampton Inn and Suites.
Excellent 10.0
Pros: Everything
Good 7.7
Pros: Nice.we would recommend it to anyone for a short stay..
Good 6.0
Pros: I loved the staff are excellent the pool area is fascinating, as the fourth very cute and the food deluciosa
Cons: I dont report it why all is excelent
Excellent 8.0
Pros: I liked the fact that everything was very clean and neat, even thou the hotel is almot at the end of the street, It's still walkable to the rest of the places you would like to go..(shopping, food, entertainment, beach).
Cons: On the other hand I didn't like the fact that they have extra charges after you pay everything online, they charge you for parking, $10.00 per night and also $28.00 extra per night... Those were the other charges after we had already paid everything online.. Just keep in mind that you have would have to pay "extra"
Hampton Inn & Suites San Juan, Puerto Rico - San Juan
Rated #6
8.9
Excellent 8.9
Based on 903 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.2
Facilities
8.6
Location
8.6
Overall
8.2
Overall 8.4 Excellent
Based on 584 reviews
Cleanliness
8.5
Comfort
8.2
Facilities
8.6
Location
8.6
Overall
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Staff
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.5
Staff
9.1
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.0
Comfort
8.3
Facilities
8.3
Location
9.0
Overall
8.3
Cleanliness
8.5
Comfort
8.1
Location
8.6
Services
8.2
Staff
9.2
Cleanliness
8.4
Comfort
7.9
Location
8.6
Services
8.1
Staff
9.2
Cleanliness
8.5
Comfort
8.1
Location
8.6
Services
8.0
Staff
9.1
Cleanliness
7.9
Comfort
7.9
Location
8.7
Services
7.5
Staff
8.6

Mediocre 2.0
Pros: Centrally located with great views of the ocean.
Cons: If you enjoy waking up early (5-6am) on vacation to the sound of running water, dishes slamming, breakfast being made, guest and staff talking through the wall book room 3. It was ABSOLUTELY the worst! There’s a adjoining between room 3 and kitchen that is not soundproof at all. The staff was warm and friendly just not helpful. I complain to two different staff members that the water in my room was not getting hot. They then went to the kitchen to test it’s water coming out of the kitchen sink returning to tell me “yeah the water it the kitchen isn’t hot either, it’s usually unbearable to touch after it runs for a minute but it’s just warm”. [side note: I’m a licensed professional inspector and Chef, operating a business with water that doesn’t reach a certain temperature (120f) is unsanitary and grounds to shut down]The staffers told me the property is ran by solar power and it has been cloudy the past two days. Call it a First world problem if you will, I paid for the luxury of taking a hot shower. I was only able to take a hot shower 2 out of the 7 days I was there. In one instance the receptionist said that she would try to find a solution and asked if I would like her to notify me when she had one. I said yes please. I waited around for hour, no updates. I assumed she was diligently working on a solution. I took a cool shower, got dressed and headed out for the day only to find said staff member having a personal phone call smoking never once checking in or offering a solution. They shouldn’t even bother offering breakfast it’s the things nightmares are made of. The ceiling fan in room looked as if it needs to quarantine, I don’t think it was clean this year. Lastly but not least when I booked in October check in time was was 2am check out time 4pm. Being only 10 minutes away from the airport I’ll book my departure flight with that in mind trying to minimize time spent in the airport during the pandemic.
Good 6.0
Pros: Breakfast, location and staff!
Cons: The room and bathroom space are too small.
Excellent 9.0
Pros: Quiet place and close to many other beaches around. Breakfast included to facilitate your mornings.
Excellent 8.0
Pros: Location is good,ocean is across the street ,there are two pretty nice beaches 5 min away,motel provides beach towel and chair,which was nice,staff was very friendly and helpful .Old San Juan is like less than 2h waking distance,a lot of bars,restaurants on the way. Grocery store 15 min walking distance as well few local restaurants. Place is good for solo travelers,safe and clean,there's laundry on premises and small pool.
Cons: Room was very small,especially shower area,breakfast was pretty simple ,hot tube was closed due to Corona virus
Excellent 8.0
Pros: Breakfast wasn’t good at all but the place and the view was gorgeous
Cons: The staff wasn’t knowledgeable on what was open or not, they had little information on where to go or not to go.
Excellent 10.0
Pros: The location was wonderful safe and sound the area was beautiful the sound of the water was impeccable. Breakfast was great
Cons: The fact we had to make an appointment for the pool.
Excellent 8.5
Pros: The location
Cons: I would have preferred a queen sized bed instead of two full sized beds
Excellent 9.7
Pros: It was very quaint. Loved the feel of it all. The hammock outside was nice and also enjoyed the homemade pastry for breakfast and guava.
Cons: The rooftop hot tub was not working at the time 6/8/18 so that was a bummer.
Excellent 10.0
Pros: The lace is on the beach , great part of town
Excellent 9.4
Pros: Clean, pleasant staff, lovely facility. Only lack was breakfast offering, weak coffee...
Excellent 10.0
Pros: My girlfriend and I stayed at Tres Palmas for 1 night on a Friday in June. The location and staff at Tres Palmas were definitely its best assets. The staff was helpful and the room was clean. The hotel was right on the beach, and only about a 7-10 minute drive from Condado, an area full of restaurants and shopping. For the price, this hotel was definitely worth it.
Excellent 8.0
Pros: Over all great stay and location
Cons: Not much parking
Excellent 9.6
Pros: Tres Palmas was extraordinarily comfortable, clean and friendly. Everything has been recently updated. The staff was wonderful and extremely helpful with knowledge of the area and the available tours, car rentals, etc. It has wonderful outdoor spaces which feel like an extension of your room. The room itself was large and airy with a full kitchen and very large shower and bathroom. Facilities were more than adequate for this small hotel. You never felt crowded or rushed. The ocean is literally steps away, with many people taking their morning coffee across the road to sit on the seawall. The road is local, small, with excellent, raised crosswalks. We never felt concerned about traffic crossing to the beach. A few steps down to the beach and you are in a crystal clear ocean. The water sports offered were terrific. You could even take wind surfing lessons.
Cons: You need something to use to microwave your leftovers. The dishes are not microwave safe. It was a small thing,but buying some paper plates was all you needed to do.
Tres Palmas Inn - San Juan
Rated #7
8.4
Excellent 8.4
Based on 584 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
9.3
Food
10.0
Location
9.2
Overall 8.3 Excellent
Based on 547 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
9.3
Food
10.0
Location
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
9.6
Food
10.0
Location
8.6
Cleanliness
8.6
Comfort
8.7
Location
9.1
Services
8.6
Staff
8.2
Cleanliness
7.3
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
7.0
Cleanliness
8.2
Comfort
8.5
Facilities
9.2
Location
9.0
Overall
9.4
Cleanliness
9.2
Comfort
9.3
Location
9.3
Services
9.1
Staff
9.1
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Food
10.0
Location
8.9
Cleanliness
8.9
Comfort
8.9
Location
9.3
Services
8.6
Staff
8.9
Cleanliness
9.5
Comfort
9.6
Location
9.3
Services
9.4
Staff
9.3

Excellent 9.0
Pros: Location, amenities, food, beautiful environment, friendly staff
Cons: Everything was great, just not fully open yet which is understandable given the current restrictions in place.
Excellent 10.0
Pros: The staff made sure all request were met. Very friendly and clean. Ruth Chris is right on the hotel property.
Excellent 8.0
Pros: Great Location. Tge Beach and pool area were beautiful. always had an umbrella and chairs in both.
Cons: Felt the resort was a little pricey. Free coffee or free or reasonable breakfast would have made this resort excellent.
Excellent 8.0
Pros: Clean room, comfortable bed and great amenities
Cons: There was no room service due to COVID
Excellent 10.0
Pros: The most location is perfect, easy to get to restaurants, right off the beach, and there’s a 24 hr CVS diagonal from the hotel. The staff was very courteous and made sure to accommodate us. The pool area is beyond amazing.
Cons: Loved everything
Excellent 10.0
Pros: I enjoyed my stay, loved the beach, pool, room and location. I would recommend the facility to others and would use visit them in the future.
Excellent 8.0
Pros: Bed was very comfortable,room was dated and many broken things when asked to switch they charged more money
Excellent 10.0
Excellent 9.7
Cons: Excellent hotel but very expensive.
Excellent 10.0
Cons: Outstanding service all around. Only hiccup was the TV in the room that kept losing its signal also trouble with the remote. Otherwise no issues.
Excellent 10.0
Excellent 10.0
Excellent 10.0
Excellent 9.5
Excellent 10.0
Pros: Staff was great! Location Excellent it was close to the airport but you didn't hear the airport!
Good 6.2
Pros: The location is right on the beach, close to the airport. Good views from the ocean facing rooms. We were on the 16th floor and it was great. Lots of restaurants nearby and within the hotel. The rooms are spacious and the bed is comfortable. Great housekeeping staff, very friendly and helpful
Cons: Sand fleas...a tiny bug that bites like a mosquito/bed bug. They were all over in our room. This was before we had even stepped on the beach, so they were there before we came and stayed with us till the end. We had to apply bug repellent to sleep and not be bitten. No activities by the hotel. They charge a resort fees but it feels more like a traditional hotel rather than a resort. Tiny bathrooms No easy access to clothes dryer, c'mon you are on the beach.
Excellent 8.2
Pros: The staff, the view
Cons: Sliding door to balcony was hard to open and close.
Excellent 10.0
Pros: What's not there to like?
Cons: There's nothing there not to like!
Excellent 9.7
Pros: Had to spend one extra day in PR after vacation elsewhere, and we randomly picked the IH. We were pleasantly surprised. They let us do early check-in 4 hours before the regular time. The room was very comfortable for all 4 of us, and the beds were super comfortable. The facilities were also great, beautiful pools and of course a nice beach. Will be back for a longer stay next time.
Cons: It's not inexpensive, but still a good value.
Good 6.2
Pros: The staff was friendly
Cons: This is not an all inclusive resort, it does not even offer breakfast. We do not feel like we got our money's worth.
Good 6.3
Pros: location to beach and pool
Cons: Dollar you to death. They charge 22.00 a day for beach taxes and do not tell you to you check out and then apply it to the 200.00 that you must put down when check in. ( THIS IS JUST FRAUD ). when I paid 6.00 usd to use there computer in there business center, the internet would not work. They refused to refund my money. Told me to come back tomorrow and i could use the computer for free. I told them i was checking out today and wanted credit for my 6.00. I was told by management they could not refund me. Due to these hidden cost, we moved to a different hotel.
Mediocre 3.3
Pros: Liked the pool and beach.
Cons: Service was horrible. Staff wasn't friendly. Had to ask front desk 3 times for someone to unclog our bathroom shower (super unhygienic) and after everything was said and done they didn't come to fix it or move us rooms. They didn't even compensate us for the horrible inconvenience. The place felt really run down and in a not so safe location for walking around. Additionally the bathroom wouldn't stop flushing all night so the sound of water was really annoying. Not to mention the smell of this rancid running water. Waist experience at an intercontinental (which I'm truly a fan of usually).
Royal Sonesta San Juan - Carolina
Rated #8
8.3
Excellent 8.3
Based on 547 reviews
Details
Reviews
₪1,523

Cleanliness
8.0
Comfort
7.8
Facilities
8.9
Location
8.6
Overall
9.3
Overall 7.8 Good
Based on 894 reviews
Cleanliness
8.0
Comfort
7.8
Facilities
8.9
Location
8.6
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
7.8
Location
8.5
Services
7.6
Staff
8.1
Cleanliness
9.3
Comfort
7.3
Facilities
8.6
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.1
Facilities
9.1
Location
9.7
Overall
9.3
Cleanliness
8.0
Comfort
7.9
Location
8.6
Services
7.8
Staff
8.4
Cleanliness
7.8
Comfort
7.6
Location
8.7
Services
7.5
Staff
8.3
Cleanliness
8.1
Comfort
7.9
Facilities
8.5
Location
8.9
Overall
8.6
Cleanliness
8.4
Comfort
7.9
Location
8.9
Services
7.9
Staff
8.7

Okay 5.0
Pros: The bed was very comfortable, the hot pool was amazing.
Cons: The hotel room smelled like the furniture hadn't been clean at all. The bathroom had water inside the wall paint. It wasnt as clean as it could be, the shower took too long to heat up. The doors for the bathroom and closet didn't close.
Poor 1.0
Pros: Nothing room was disgusting curtains need to be change so dirty they gave us an iron to press so dirty that we have to buy one some of the staff needs a lot of training on how to treat costumers especially i think her name is domely. Ivellise was very nice. Please needs to change everything in the room.
Cons: nothing
Okay 5.0
Pros: Nice building and very clean. Courteous reception
Cons: Wifi signal was terrible and most of the time nonexistent. As soon as I arrived I had to ask for toilet paper. The reservation was for three there were two towels. I took my mother hone the next day because bed was uncomfortable and toilet seat height was two low. She even trip on the stairs. I would never recommend this property for car owners because parking is on street and I went around for 40 mins waiting for a spot. Too much noise on the street during the night and other guests were noisy.
Good 6.0
Pros: The property was in a good location-close to the beach and restaurants, The outside of the property was quaint and loved the architecture and walled in facility. The staff was friendly and helpful.
Cons: The bathroom was very small and lacked anywhere to hang wet bathing suits or beach towels. Also, there was no cleaning services during our stay or linen service (new towels etc.). We were not provided with wash cloths and when asked were told they didn’t have any. I had to go buy my own at the pharmacy.
Poor 1.0
Pros: Nothing everything was so dirty. please don't stay here bed bugs me kids got bitten. only they were clean. Only they were honest about not having handicap accommodation. my mom can't go up stairs. they didn't give enough towels
Cons: Very bad experience i told no stairs They gave a room with stairs. I told them my mom is handicap
Good 7.0
Cons: Staff at front desk could be more friendly
Okay 5.0
Pros: Location close to beach and restaurants
Cons: Room dirty. Bed was 2 twins pushed together. Huge valley in middle of bed. Beeping noise in hall the entire stay. When reported to staff, nothing done. Often didn't have beach towels available. Staff not helpful. Bar at hotel not open.
Excellent 10.0
Pros: This is truly a hidden gem!!! I traveled around and booked other places during my 5-day vacation in San Juan, but I truly would've LOVED to stay at this boutique for all 5 days!!! My room was PERFECT, I was STEPS from the most BEAUTIFUL beach I've ever seen, and the staff were all extremely kind. I'll be back for sure!!!
Cons: I would've loved to check-in a little earlier as my flight came in early in the morning. But the staff let me sit in their lobby to charge my phone and even held my bag at the facility while I went on an excursion!
Excellent 8.0
Pros: Location and price
Cons: Pool was broken couldnt use it
Excellent 8.5
Pros: Location was great, just a block from the beach and few blocks from great restaurants and entertainment. Staff very friendly and helpful. Great value for your money
Cons: Doesn't have a parking available..have to drive around the block to park on the streets sometimes a block or two away
Excellent 10.0
Pros: Very attentive staff, comfortable accommodations. The location is perfect to the beach and many local favorites.
Excellent 10.0
Pros: The pool was small, but great. Water was warm and it was well tended to.
Okay 5.1
Pros: Location good
Cons: No parking No pool Internet service unreliable Outdated building
Excellent 10.0
Pros: I went away with my 15 year old daughter for a mother daughter weekend away we arrived on Thursday and left on Monday Overall stay was great staff were awesome and went above and beyond to make our stay comfortable and enjoyable Rooms were clean and comfortable pool was small but just what we were looking for not to many people to compete with for chairs Loved all the different areas around the hotel for sitting and relaxing beach was less then a block away and not to crowded
Cons: Staff were great friendly and helpful Sister hotel a block away had great breakfast Area was close enough to shopping and restaurants but far enough away for peace and quiet Beach less then block away
Excellent 10.0
Pros: I often stay at Wind Chimes. It is affordable, clean, attractive, and nicely situated for walking or bus lines.
Cons: I would love access to tables for computer work. It would be nice to have a table and chair in the room
Excellent 9.7
Pros: Just walking thru the front gate up the front stairs and into the lobby the place had a wonderful old feel to it, from the carvings on the stair railings to the tiles on the floors as well as the architecture of the buIldings. The desk staff was amazing. We had only rented the room on Kayak two hours before we showed up. Check in was at 2pm, but coming back from a cruise we had nothing to do so showed up at 10am just to see if we could store our luggage until 2pm check in. They were kind enough to say yes. Our room had a double bed and was small but clean. They still use real keys on a key chain which I found very charming. There is a small swimming pool with a water fall running into the pool. The lighting and the plants in the back area and around the bar area are just lovely. There are no elevators and no bus boys which did not bother us but if you have an upper room you might want to take that into consideration if you like to pack heavy. The beach is one block away so easy walking. They do not have a restaurant on site but you can order from a limited menu and it is delivered to you from their "sister" hotel. Restaurants and pharmacies are within easy walking distance. The area is safe and you don't feel afraid to go out after dark. If you are looking for someone to wait on you and a maid on hand. ..this is not for you. But if you want a charming romantic villa style place to stay. ..I highly recommend this.
Cons: Our room was next to the street and we got a lot of street noIse. Other than that. ..I didn't have any thing I didn't like.
Excellent 10.0
Pros: The location, price, and staff were amazing .
Cons: Room was a little dated but still cozy a great stay.
Excellent 8.3
Pros: I loved the place, the staff, the location, the cozy boutique hotel. The rooms were old Spanish style, with a nice pool, and terrace. Bar, and near by beach, and restaurants.
Cons: The worst part, and only thing I will not consider it again, is the parking issue. Parking in the establishment or around the building is 99% impossible. I had to walk 3 blocks and paid $25 to park. For that I might as well pay for a more expensive hotel with available parking.
Excellent 8.3
Pros: Exterior, location, lobby, style.
Cons: No chair or sofa nor desk in the room. No closet for clothes.
At Wind Chimes Boutique Hotel - San Juan
Rated #9
7.8
Good 7.8
Based on 894 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.6
Facilities
7.0
Location
7.9
Overall
8.0
Overall 7.6 Good
Based on 191 reviews
Cleanliness
8.1
Comfort
7.6
Facilities
7.0
Location
7.9
Overall
8.0
Cleanliness
8.3
Comfort
7.4
Location
8.3
Services
7.6
Staff
8.8
Cleanliness
8.0
Comfort
7.0
Facilities
7.0
Location
6.0
Overall
8.0
Cleanliness
8.3
Comfort
7.8
Location
8.2
Services
7.8
Staff
8.8
Cleanliness
7.2
Comfort
6.8
Location
7.4
Services
6.8
Staff
7.9
Cleanliness
8.1
Comfort
7.7
Location
7.5
Services
7.3
Staff
8.5
Cleanliness
7.1
Comfort
7.4
Location
8.1
Services
7.1
Staff
8.1

Excellent 10.0
Pros: I love everything....Thank you all.
Excellent 8.0
Pros: Location near the airport was important. Prices elsewhere were crazy high so this was affordable for us
Excellent 8.0
Pros: Location was great
Good 7.0
Pros: This review is o/b/o my husband Felix Diaz. He explained to me that the location was convenient as he is familiar with the area and was able to get around easily. The a/c & hot water were phenomenal. He especially wants to commend staff member Frankciel who eagerly assisted him in a very difficult moment. Thank you so much Frankciel for your hospitality.
Cons: The bed was a little uncomfortable.
Excellent 10.0
Pros: Staff was very friendly
Excellent 8.0
Pros: I spent a comfortable month at Hotel San Jorge. The low price allowed me to spend money on dining out and exploring the island. The staff is very helpful and the hotel has its own little kitchen and laundry room. I will be back!
Cons: There is a club nearby with live music you will hear in your room. I actually enjoyed it but it could be problematic for light sleepers.
Good 7.7
Pros: Close to clubs, Planet Fitness, Pueblo Supermarket with lots of hot meals for cheap, and bookstore/coffee shop. Parking on street out front worked out fine. Clean and basic, felt secure to me
Cons: Double bed too small for two people, upgraded to king for extra $. Small rooms with no extra space, this is a good place for a sleepover but not for hanging out.
San Jorge Hotel & Hostel - San Juan
Rated #10
7.6
Good 7.6
Based on 191 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Overall 10.0 Excellent
Based on 2 reviews
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Numero Uno Beach Apartments - San Juan
Rated #11
10.0
Excellent 10.0
Based on 2 reviews
Details
Reviews
₪1,273

Cleanliness
8.2
Comfort
7.9
Facilities
7.0
Location
8.7
Overall
7.2
Overall 7.5 Good
Based on 1,207 reviews
Cleanliness
8.2
Comfort
7.9
Facilities
7.0
Location
8.7
Overall
7.2
Cleanliness
6.8
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.0
Comfort
6.6
Facilities
7.3
Location
9.3
Overall
7.3
Cleanliness
8.2
Comfort
8.0
Location
8.6
Services
7.6
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
7.2
Location
9.2
Overall
8.4
Cleanliness
7.2
Comfort
6.8
Facilities
7.1
Location
8.1
Overall
7.0
Cleanliness
8.2
Comfort
7.7
Location
8.8
Services
7.1
Staff
8.3
Cleanliness
8.0
Comfort
7.9
Facilities
5.3
Location
8.9
Overall
7.3
Cleanliness
8.1
Comfort
7.9
Facilities
7.8
Location
8.7
Overall
7.4
Cleanliness
8.0
Comfort
7.4
Location
8.6
Services
7.2
Staff
8.1

Excellent 8.0
Pros: Breakfast first day was complimentary. Room was super clean.
Cons: 1) I arrived 10 mins early to check in and they wanted to charge me $40 plus for early check in. 2) Jacuzzi closed at 7 but the outdoor area was open. 3) TV Quality really bad.
Good 7.0
Pros: Great location, connected to the airport.
Excellent 10.0
Pros: Room was clean. Bed was clean and confortable
Cons: The outside of the hotel. The entrance at night was a little scary.
Excellent 8.0
Pros: Nothing.
Cons: Space is too little for the price.
Excellent 9.0
Pros: Had to check out too early to have breakfast
Cons: The convenience
Excellent 8.0
Pros: Staff and location
Cons: It’s ok, you have only the necessary
Okay 5.0
Pros: Location is great after long traveling.
Cons: Access to lobby don't have elevator in function. Need improvement about structure facilities clean and painting, the first view of PR is the airport!!
Okay 4.0
Pros: Bed comfortable
Cons: Room exceptionally noisy both from surrounding guests and outside at the terminal all night long preventing any sleep Gaps around the door and the spy hole let in huge amounts of light from the corridor exacerbating the lack of sleep Air con left set too cold with only a thin blanket on the bed
Good 6.0
Pros: Location
Cons: Breakfast employees could be welcoming not grumpy kind of people. Breakfast was poor. No eggs, burned bacon and some very thin mini pancakes (some of them darkened)
Good 7.4
Pros: location
Cons: noise
Excellent 10.0
Excellent 9.4
Pros: Breakfast, cleanliness and personnel.
Cons: The Rate!
Okay 4.8
Pros: The Bar on the 2nd floor
Cons: Leaking toilet and BED BUGS.
Excellent 8.0
Pros: it is clean, comfortable and has easy access to the terminals
Cons: we were on the restaurant floor, it was loud.
Okay 4.0
Cons: I didn't like that I paid $89 for my stay on kayak and then when I checked in they made me pay $122 to stay their one night.
Mediocre 3.1
Pros: Dingy, moldy, and expensive. Oh, and it makes you feel like you're being punished for something.
Cons: Room carpets that make you want to keep your shoes on, smell of mold, and sense if despair.
Mediocre 3.7
Pros: It was inside the airport. The breakfast was pretty good.
Cons: The room was small, and smelled like mold. In addition, it was super cold and the AC vents hit us right in the face. we ended up turning the AC off since my daughter started to cough a lot. The hotel is over priced. I paid $150 for the night. The only way I would stay here again is if the hotel rates were reduced.
Excellent 9.4
Pros: The room was clean and comfortable, the breakfast the next morning was much appreciated and delicious! The staff was really great and welcoming. Again, the room was really really clean and after flying all day, it was great to not have to worry about that.
Cons: The hotel was hard to find and a little scary to walk to in the middle of the night. There are barely any signs to tell you where to go and I got lost three times on the way there. I come from Alaska and the rooms are freezing. No matter what I tried, I barely got it warm up to 62 from the 50 it was set to when I got in.
Okay 4.0
Pros: There was a roach in our bathroom and the temp of the room was a challenge to get right. The free breakfast was ok.
Excellent 8.5
Pros: The hotel room was exactly what I needed for my one night stay. The room was clean although small, but it suited my needs quite well. The restaurant offered good food and I found hot tub area was quite relaxing during the night as this was the only time I was there. I was unable to partake of breakfast as my flight required a check in prior to when the breakfast started. There was even a fitness room. Staff was really friendly and accommodating. Would've gotten more stars if price was lower.
Excellent 10.0
Pros: Convenience to the Puerto Rico airport. We only needed it as an overnight between flights. Good breakfast.
Excellent 9.4
Pros: Location
Cons: Advertised two hot tubs but they only had one.
Good 6.0
Pros: Clean room Not well maintained hotel Too expensive for what they offer
Excellent 8.0
Pros: Well lit hallways, felt safe. Convenient for late/early flights.
Cons: Being it is an airport hotel, there was jet noise. Bed was a bit too firm for me. Wish it was cheaper.
Excellent 8.0
Pros: Very convenient.
Cons: A little pricey.
Excellent 10.0
Pros: Great staff, clean room, hot tubs, fitness room, etc, very convenient
Cons: Nothing to complain about
Excellent 9.4
Pros: Right in the airport. Very convenient and met our every need.
Good 6.8
Pros: I liked how it was close to check in
Cons: Small bathrooms. Little hard to find the entrance
San Juan Airport Hotel - San Juan
Rated #12
7.5
Good 7.5
Based on 1,207 reviews
Details
Reviews

Cleanliness
8.2
Comfort
7.7
Facilities
4.5
Location
9.0
Overall
6.6
Overall 7.5 Good
Based on 361 reviews
Cleanliness
8.2
Comfort
7.7
Facilities
4.5
Location
9.0
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.0
Location
9.1
Services
7.6
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
4.0
Location
8.0
Overall
8.0
Cleanliness
3.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
8.2
Comfort
7.7
Location
9.0
Services
7.2
Staff
8.2
Cleanliness
7.6
Comfort
7.1
Location
8.6
Services
6.9
Staff
8.1
Cleanliness
8.5
Comfort
7.8
Location
9.0
Services
7.4
Staff
8.5
Cleanliness
7.4
Comfort
7.3
Location
8.2
Services
6.4
Staff
8.3

Excellent 10.0
Pros: Jose at the front desk was friendly and helpful. All the staff we encountered was nice. Its was well maintained, was steps from the beach, great location surrounded by lots of food/shops and price
Cons: That you cant put toilet tissue in toilet, and our toilet get clogged on the second to last day of our stay. The p.m. clerk said it would be ok to stow our luggage at check out because of our later flight but the next day when we checked out the a.m. clerk said no because of covid which made no sense to me.
Excellent 10.0
Pros: Clean, close to everything,quiet
Cons: No iron, refrigerator
Good 6.0
Pros: Convenient location near the airport and many places to eat. Near the beach ⛱
Cons: They need to correct the windows . Need a coffee maker.
Okay 5.0
Pros: Distance from the airport
Cons: I could have stay at a better and known hotel for the price paid.
Excellent 8.0
Pros: Close to pretty much everything was clean
Cons: Small but convenient stay
Excellent 8.0
Pros: The proximity to the beach, minor shopping areas and night life activities were excellent. Someone is always at the front desk to buss you in and out of the facility so it felt secure.
Cons: The inn is close to a very busy street which is noisy when trying to sleep. The kitchen is closed off sometimes and so if you want access to the microwave, you have to ask. You also need to ask for additional towels and toilet paper.
Excellent 8.0
Pros: 24 hrs concierge. Always helpful when we asked how to get around and / or calling cab service for us. Friendly smiles all around from the mucamas to the front desk. I will come back again!
Cons: Clean. Big rooms for double beds. Lots of drawers and closet space . Cons: drainage in bathroom was too slow but probably cause the sand clogs all of the pipes around the area… would have liked that the water pressure of the shower was stronger.
Good 7.0
Pros: The beach was the back yard thats how close it was. There were also many restaurants around and CVS which was very convenient. The staff was friendly. The beach was a beautiful but very packed. It was July 4th weekend so that was expected.
Cons: The room was really small for the price amd due to COVID no accessibility to the kitchen. No shampoo or conditioner and had to ask for toilet paper. The room was not stocked properly for guest.
Mediocre 3.1
Pros: The staff was fine but everything else was bad
Cons: The room was nothing like the pictures , very old rooms , no AC controller , the bathroom was resty and old , don’t worth what I paid not at all , they charge my card extra $200 and only god knows if I’m going to get it back , my advice to you if you wann enjoy you vocation find another place , this place not right for vocations
Good 7.4
Pros: Clean room. Comfortable bed. Location. Pleasant staff.
Cons: No washcloths. Just the basics.
Borinquen Beach Inn - San Juan
Rated #13
7.5
Good 7.5
Based on 361 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.5
Facilities
6.4
Location
8.3
Overall
6.8
Overall 7.4 Good
Based on 905 reviews
Cleanliness
7.6
Comfort
7.5
Facilities
6.4
Location
8.3
Overall
6.8
Cleanliness
7.7
Comfort
7.6
Location
8.4
Services
7.5
Staff
8.1
Cleanliness
6.3
Comfort
6.3
Facilities
6.6
Location
7.0
Overall
6.6
Cleanliness
7.5
Comfort
7.5
Location
8.3
Services
7.3
Staff
7.8
Cleanliness
7.5
Comfort
7.3
Facilities
10.0
Location
8.1
Overall
10.0
Cleanliness
7.8
Comfort
7.7
Facilities
4.0
Location
8.6
Overall
5.0
Cleanliness
7.6
Comfort
7.6
Location
8.3
Services
7.5
Staff
7.9

Good 7.0
Pros: The location of Acacia Boutique is the best part of this hotel. It’s a 2 minute walk to the beach and a 10 minute walk to restaurants. Location! Location! We also loved the decor! The lady who checked us on was also very helpful and friendly!
Cons: The hotel rooms need a deep cleaning and unfortunately our sheets needed to be changed. I was expecting a small room. This hotel was built in the 1920s which is why we lived the decor!
Excellent 8.0
Pros: I liked the location, staff friendliness, hotel balcony and the beach.
Cons: The pool was small, no elevator, and the bathroom could have been cleaner.
Excellent 10.0
Pros: The staff make sure i was happy lol like putting a table on my balcony 😜😍 with 2 chairs and the view was great and the pool is so warm love it
Excellent 10.0
Pros: We didn't want a modern upscale hotel. We wanted to stay in a hotel with life, history, and culture. From the red stone floors throughout the hotel to the bedroom and the shower. Spanish decor and design gave us the full Puerto Rico experience. Close to the beach for a reasonable price. Staff was nice and welcoming. Thank you guys.
Cons: If possibly brochures available in the lobby. For guest.
Okay 4.0
Pros: Liked the location liked the room space.
Cons: Staff was rude except the First Lady who checked us in and the older gentleman who checked us out who was actually working from another hotel in this one that day. He was wonderful supportive attentive and would have made the stay bearable. The parking is HORRIBLE and the hot tub is a hot tub not a Swimming pool as it appears in the pictures it also closes at 6pm ok so picture it. You’re hot in the new h or sun all day ams now you arrive back into your hotel and want to enjoy the hot tub - yet you can not because it is closed at 6pm. The front desk staff if you found them were rude and spoke as if you were bothering them and their word was law and dismissive. They are signs all over threatening to kick you out if you are aggressive use foul language opinionated so it’s like they are always ready warning you if you disagree or are loud by nature - don’t be excited do not go against them or face being told to leave without a refund. I had nooooo hot water for three days so was forced to take showers with cold water. Next, I had to borrow toilet paper from the guest bathroom downstairs so my room may be able to have hygienic supply of toilet paper. The garbage would be discarded by someone every 4th day of your stay so we had ordered food and brought outside food and snacks. That garbage had piled up immensely. I wanted a refund day one and to no avail. I felt trapped and like I had to deal with it and when you’re a tourist in your own island - you definitely should have had to. Never again
Excellent 8.0
Pros: I loved that the beach was so close by literally 2 steps from the hotel.
Cons: There is no air conditioner. When you first get to the room it's cold, but throughout my time there the room temperature was not good. The ceiling fans were cool. But the good thing is it wasn't too humid out.
Excellent 9.0
Pros: Location is perfect- the beach is a 1 minute walk and the most beautiful beach! Great food for breakfast, lunch, or dinner just a 5 min walk.
Cons: They keep the entrance locked so when we tried to check in after midnight it took about 5 minutes for someone to come and let us in.
Excellent 8.0
Cons: Shampoo or hand soap in room
Excellent 8.0
Pros: Nice place,clean,quite.
Cons: Better parking for rental car's.
Excellent 10.0
Cons: Maybe a small refrigerator in the room
Good 7.7
Pros: The ubication is very convenient, there are a lot of restaurants near (Ashford Av) and the beach to 25 meters...
Cons: the hotel should have Cable TV, there isn't much options and the hot water is hard to go out..
Excellent 8.5
Mediocre 2.2
Cons: Hubo un cambio en mi habitacion por problemas electricos. La nueva habitacion quedaba en otro edificio el cual es lejos para el que lleva media hora buscando estacionamiento por mas de una hora y camina media bloque. La nueva habitacion que me asignan queda al lado de la barra escuchas todo y poca privacidad, la numero 10 de Wind Chimes. En adicion los muebles son de los 80, no es la epoca son las condiciones en que se encuentran, los closets sin puertas y el televisor sin a penas los canales locales. Bello por fuera pero no se iguala en su interior. Una lastima.
Mediocre 2.0
Pros: Cancelled my reservation without comunicating it with me. I've been traveling for over 15 years and this was the fist time this has ever happened. Most irresponsible booking ever.
Okay 4.8
Pros: Loved the location and the overall esthetic of the hotel. Charming appeal and friendly staff.
Cons: The rooms were not cleaned well. There was an overall feeling that the cleaning crew did not clean the bathrooms and floor well. The mirrors were not cleaned and the glass not wiped down in bathroom nor was the toilet cleaned during routine am service.
Okay 5.1
Pros: The rooms were comfortable and adequately appointed. Decor was eclectic and attractive. The staff was helpful and friendly. The only negative thing I would say is that it seemed to be in not a great neighborhood. There were bars on The windows of most buildings surrounding the hotel and several of the business is required buzzers at the front door to let their customers in as did the Acacia.
Acacia Boutique Hotel - San Juan
Rated #14
7.4
Good 7.4
Based on 905 reviews
Details
Reviews

Cleanliness
6.3
Comfort
6.2
Facilities
6.1
Location
8.0
Overall
7.1
Overall 6.1 Good
Based on 2,343 reviews
Cleanliness
6.3
Comfort
6.2
Facilities
6.1
Location
8.0
Overall
7.1
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
6.4
Comfort
6.2
Location
8.0
Services
6.0
Staff
7.5
Cleanliness
5.0
Comfort
5.5
Facilities
5.0
Location
7.5
Overall
6.0
Cleanliness
7.5
Comfort
8.5
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
6.3
Comfort
6.1
Location
8.1
Overall
10.0
Services
5.8
Cleanliness
6.2
Comfort
6.0
Facilities
5.0
Location
8.0
Overall
6.0
Cleanliness
6.4
Comfort
6.1
Facilities
4.6
Location
8.0
Overall
6.0
Cleanliness
6.1
Comfort
5.9
Location
8.2
Services
5.7
Staff
7.3

Poor 1.0
Pros: The pool was decent
Cons: Stains everywhere. Place was gross. Elevator was barely working. Terrible service and never had towels. Wifi was non existent. Absolute mess of a place. Strongly wouldn’t recommend. I’m not even the guy to make reviews. But this actually made me take time out of my day to do this.
Poor 1.0
Pros: Security at night
Cons: Run down looks dirty, old elevator, dirty pool
Good 6.0
Pros: Customer service
Cons: Room is old
Poor 1.0
Pros: The only good thing was the location, near the beach.
Cons: The worst hotel I have ever stayed in. In the photos it looked better and decent. But when he arrived he was a total disappointment. When we got to the lobby they were late in checking in, when they gave us the room we went in and there were still people in that room. How are they supposed to have no tracking of their rooms. They changed our room, when we entered it was nothing of what was seen in the photos, the torn sheets, the paint with cracks, and the internet never worked, and I went down 3 times to tell them but they did nothing. While we were in the room another person entered, they gave him the room where we were staying, that was the worst because there is no security, anyone can enter the room, at this point i was too angry. At night a leak started in my pillow, I had to go down to notify him since his phone did not work either. They gave me another room and the next day I checked out. I'm supposed to stay 2 days but I can't hold out. For the price is was no worthy, too much for what it was!!!! Old nasty hotel!! Finally, the elevator is old like the 60's and it sounds super loud at any moment I feel like it will break. The management of that hotel has -F. I will NEVER stay here!!!!! Please don’t stay here for you security and more if you are with children!!
Poor 1.0
Pros: Coral by the Sea is close to the airport. So if you have any early morning flight it convenient.
Cons: I chose the Coral by the Sea Hotel for my last night stay in San Juan Puerto Rico because my son's and I had an early morning flight to catch on Saturday and this Hotel is very close to the airport. When I checked in the room that I was giving had mold and mildew on the ceilings and walls my room had to be changed three times. The first room the ceiling leaked on the bed and it had the most mold out of the three. This was room 315. I was offered room 314 which was next to it and it was just about the same as the first room, soon as you open the door you can smell the mildew and see the mold all over the walls and ceiling. Finally I settled in room 303 which had the least amount of mold however the room was musty and had the smell of mildew in which I am allergic to mold so I had to sleep with my mask on they only provide towels no washcloths. The comforters on the bed had cigarette burns and was very itchy. The front desk receptionist were two gentlemen who checked you in neither one was helpful when I complained about the mold one came upstairs with me to view the room and how nasty they were he offered to give me back my money instead of finding a solution. I asked to speak to a manager or supervisor he told me okay he went downstairs and never returned. I ran into some maintenance workers and asked who was the supervisor or manager on duty they gave me a name of a woman, so I went downstairs and asked again the front receptionist, and was told they didn't have a manager on call once I gave the name the woman appeared. The Supervisor was the one who changed my room to 303 which was their suite. It wasn't the best however it was better than the first two rooms offered. My son's and I took turns sleeping in shifts due to the fact that I had no chain on the door for extra protection. So I jammed the chair under the door knob and loaded up my suitcase to block the door.
Okay 4.0
Pros: Rude staff not welcoming at all
Cons: No maid service I had to ask front desk for a broom and dust pan to clean my own room
Mediocre 3.0
Pros: Breakfast?
Cons: Hotel dirty needs to be completely remodeled- baits motel
Good 6.0
Pros: It was clean for the most part but the bed sheets had blood stains and ciggaretes burns. A staff member told me I could park inside the garage and when I went overnight to park my car the overnight shift told me that the garage parking was only for disabled people which wasnt true, very unprofesional
Cons: Clean sheets,
Excellent 10.0
Pros: Perdec for family
Cons: Very good
Excellent 10.0
Okay 4.2
Pros: Good location, close to airport
Cons: The staff was not friendly, attentive or very professional. For someone like me, who travels near 100,000 miles a year, I would not recommend it.
Excellent 8.8
Pros: Price was good, location is perfect. Overall I would return.
Cons: Parking is very limited. Elevator was horrible. Vending machines are very old.
Okay 5.7
Pros: Friendly Staff comfortable bed and washing Machine was what makes the stay adequate.
Cons: The room was not that clean and the room had no wifi where we were at! But overall it was and okay stay.
Good 6.5
Pros: Staff very nice and helpful! Bed comfortable! Nice size room!
Cons: Hot water not working properly! T. V. Need movie stations!
Okay 5.7
Pros: Close to airport.
Cons: Slow check-in, check-out. Old rooms. No control for air conditioner.
Good 7.7
Pros: Location, Front Desk staff, value for money
Cons: Housekeeping, not enough towels, one day they took all of our towels and did not replace. Had to leave note to get their attention.
Coral by the Sea - San Juan
Rated #15
6.1
Good 6.1
Based on 2,343 reviews
Details
Reviews

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