Pros (+) Great staff. Very friendly & helpful
Cons (-) Hot tub not working. Get the other elevator working.
4 stars
Metropolitan Hotel Vancouver
Photos of Metropolitan Hotel Vancouver
Overview
Located in Vancouver, Metropolitan Hotel Vancouver is a short walk from the Vancouver Public Library and provides free Wi-Fi, an indoor pool and a Jacuzzi. It provides guests with an ideal base with Waterfront Station only a 10-minute walk away.
There are a variety of amenities at Hotel Metropolitan Vancouver that guests can enjoy, such as a sauna, 24-hour room service and a day spa. It offers a bowling alley and a beauty centre, as well as squash courts. The hotel's 24-hour front desk provides a convenient express check-in feature and luggage storage.
The hotel's rooms are contemporary and provide a kitchenette and a private bathroom. They all offer a mini bar, a refrigerator and movies-on-demand.
The cosy bar is a convenient place to relax with a drink before a meal at the restaurant, which serves international dishes for breakfast, lunch and dinner. Guests are also able to try one of the various bars and restaurants in the vicinity.
Situated in Downtown Vancouver, Metropolitan Hotel in Vancouver is an ideal base with Canada Place, Vancouver Convention & Exhibition Centre and Vancouver Harbour Centre all a short walk away. It is also within walking distance of BC Place Stadium and Rogers Arena.
Latest deals for Metropolitan Hotel Vancouver
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Metropolitan Hotel Vancouver
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Ski storage
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
Things to do
- Beach access
- Bicycle rental
- Casino
- Canoeing
- Cycling
- Skiing
- Horse riding
- Hiking
Kitchen
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
- Smartphone dock
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Metropolitan Hotel Vancouver
8.5
Very good
819 verified ratings
Wonderful
453
Very good
181
Good
99
Okay
42
Fair
20
Mediocre
11
Poor
13
Summary of reviews
Guests say
Guests highly praised the hotel's location, describing it as great and conveniently situated near various attractions. The service received positive feedback, with many highlighting the friendly and helpful staff, particularly in special situations like birthdays. However, several guests expressed dissatisfaction regarding the hotel's age, cleanliness in some areas (notably stale smells), and amenities such as the hot tub and elevators, which were frequently reported as not working or in need of upgrading. Overall, the hotel's charm and staff efforts to accommodate guests were appreciated, but maintenance issues need urgent attention.AI-Generated from customer reviews
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Score by provider
8.5 out of 10
52 reviews
8.9 out of 10
13 reviews
All reviews
Pros (+) The hotel was clean, comfortable and quiet
Pros (+) bathroom was great very conveniently located
Cons (-) carpet felt old
Cons (-) They are not cat friendly. The room we stayed in allowed our cat to run up into a crawl space including the ceiling and potentially the walls and ceilings of nearby rooms. This was a living nightmare, as she disappeared for close to ten minutes while hotel staff had no idea what to do. I'm sure the hotel is lovely if you don't have a cat, but if you do, avoid this hotel at all costs.
Pros (+) Were were given the option to upgrade our room...at a cost of 40$ a night. Rooms were comfortable and overall enjoyed our stay.
Cons (-) When booking the hotel we booked a deluxe queen room....however when checking in we were told we could only have a room with 2 singles as there were no other comparable rooms. We were given the option to upgrade. So adding an extra cost and the parking is also approx. 40 $ a night!
Pros (+) The staff were very accomodating. Went out of their way to assure we were taken care of - without even being asked. Friendly concierge and bell staff. Would definately stay here again.
Pros (+) all you expect and more....Comfortable mattress, pillows, fabulously smooth & lush linens, and quiet! a nice surprise, in a hotel so conveniently located in the heart of downtown Vancouver!!
Pros (+) The hotel itself was really nice. The bed was super comfy and it had little light switches on the side so you didn't have to get up to shut them off at night. The bathroom was huge, and the hotel had a sauna/pool open most hours of the day.
Cons (-) Kayak booked us a room for three with one bedroom and a cott. The room name description was unclear and it really caught me off guard when I got there and the reception said "So, you'll be needing a cott?" without any prior knowledge from me. We just crammed all three people on the bed, which worked, but it was not at all what I thought was going to happen.
Pros (+) Comfort, Size of rooms, Location
Cons (-) Limited parking
Pros (+) Two minute walk to Sky Train and connection to airport. Good bar/restaurant. All for less than half of the Four Seasons across the street.
Cons (-) Slow check in/out because of having only one staff at desk.
Location
645 Howe Street, Vancouver, BC V6C 2Y9
What's nearby
- Bill Reid Gallery of Northwest Coast Art114 m
- Vancouver Art Gallery202 m
- Orpheum Theatre0.4 km
- Canada Place0.7 km
- Dr. Sun Yat-Sen Classical Chinese Garden1.1 km
- Chinatown1.3 km
- TELUS World of Science1.6 km
- Granville Island Public Market1.8 km
- Granville Island1.9 km
- Inukshuk1.9 km
- Vancouver Aquarium2.1 km
- Kitsilano Beach2.7 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Metropolitan Hotel Vancouver
Price per night. Prices are not fixed and may vary with time.
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Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.3 km |
Nearest Airport | Vancouver Coal Harbour |
Distance to airport | 0.8 km |