Car rental at Abilene Airport

Car rental at Abilene Airport

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Abilene, TX, United States - Abilene
23 May — 30 May
Same drop-off
Abilene, TX, United States - Abilene
Mon 23.05
Noon
Mon 30.05
Noon
Driver's age:

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Abilene Airport car rental reviews and directory

Rated #1
National
Best rated
9.7 Excellent (3 reviews)
1 location in Abilene Airport
National
Locations in Abilene Airport
  • 10
  • 10
  • 10
  • 10
  • 8.6
Recent reviews
10.0 Excellent2017 Jan 23
Received a free upgradeI liked that I received great service.There wasn't anything I didn't like.
Rated #2
Hertz
8.1 Excellent (19 reviews)
1 location in Abilene Airport
Hertz
Locations in Abilene Airport
  • 8.1
  • 8.3
  • 8.1
  • 8
  • 7.8
Recent reviews
8.0 Excellent2021 Jan 19
Staff was friendly. The vehicle drove very well.There was some trash in the vehicle leftover from previous customers. I felt it could have been cleaner.
2.0 Mediocre2019 Jun 10
Nothing. I lost $65 dollars because I assumed I could use my debit card as a credit card like I can everywhere else.I came to pick up the car after paying online and having everything setup. I could not get the car because I dont have a credit card and the guy wouldn't take my debit card, eventhough all he needed it for was a $200 hold. Also no refund because the cancellation fee is the same as car price.
10.0 Excellent2019 Mar 18
Very nice staff and very clean vehiclesNothing, the lady who gave me the car was very nice and really polite. Will definitely be renting from y’all again
10.0 Excellent2018 Sep 18
Great serviceThe woman who helped me was friendly and efficient. The whole process was easy. I will definitely rent from Hertz again.
10.0 Excellent2018 Apr 11
All great!
4.4 Okay2017 Nov 11
Train employeesEmployees had a poor understanding of how to use reservation system. Customer service was lacking and employees argumentive
9.2 Excellent2017 Sep 04
Very easy pick up and drop off.
9.6 Excellent2017 Aug 01
Very easy to pick up and drop off. The price quoted was as what I paid.It looked like the vehicle wasn't cleaned. It was generally clean but could have been better.
7.2 Good2017 Jul 16
Staff was nice and very helpfulMy car wasn't in the stall it was supposed to be in so I had to walk around to find it and then when I did, there was trash left inside it. Not a huge deal but I guess when small easy to fix details like that are wrong it kinda scares me because I have had bad experiences with rental agencies
2.0 Mediocre2017 Jun 26
sneaky charges added to billclean comfortable carsignificant charges added to bill without explanation. tried to call the location where i rented car, no answer. visited website for charges explanation according to receipt i received (hertz.com/chargeexplained), which doesn't explain anything. Very upset.
Rated #3
Enterprise
7.6 Good (19 reviews)
1 location in Abilene Airport
Enterprise
Locations in Abilene Airport
  • 7.8
  • 7.8
  • 7.4
  • 7.2
  • 7.5
Recent reviews
10.0 Excellent2020 Sep 26
Wait time and time spend doing paperwork was fast and painless.Only draw back is that they should give you time to inspect the vehicle yourself before noting that it has no damage.
7.6 Good2020 Jun 23
I liked the unlimited miles makes a difference and will definitely get me to rent again if it stays around.The overall extension process and maybe price should be considered to be locked in at whatever rate you booked it at to begin with if extended. Just an idea.
8.8 Excellent2019 Dec 31
Pickup was great. Drop off was backed up and looked really understaffed for the volume of cars being returned.Drop off area better managed. We had to walk a long way to the shuttle bus terminal with all our suitcases in tow. Usually the drop is much closer to the building.
2.0 Mediocre2019 Oct 29
I booked a rental car on Kayak with Enterprise but there were no cars available upon my arrival. When I asked to make sure that i was not charged, the Enterprise representative was unable to confirm one way or the other as whether i was charged. I tried calling Kayak but they were closed.Don't accept a booking if there are not rental cars available. 24 hour customer service should be available with Kayak.
10.0 Excellent2018 Aug 01
Clean vehicle and friendly people. Contract fulfilled A rarity nowadays!Nothing
9.6 Excellent2017 May 30
Nice experienceThe car was really clean and easy to adjust to driving. The service was quick and somewhat friendly.They didn't explain about everything like other places I've rented from. As I was driving away in the vehicle, I noticed that it was not completely full as I later noticed on the paperwork once I looked at it. I did take a picture of it showing a bar missing. I assume the gas policy works like other rentals and if I returned it like I received it, then I would be good.
10.0 Excellent2017 May 17
Good and easy rental.Customer service rep was friendly. Car was clean and ready to go.
2.0 Mediocre2017 Mar 05
I have been to the abilene airport twice now. Both times I was Disappointed at the rudeness of the same enterprise representative. He needs some customer care training.
8.8 Excellent2016 Nov 29
See aboveSee above
4.0 Okay2015 Nov 29
pick upThey wouldn't allow us to pick up our car rental without a major credit card. We ended up going through AVIS who hooked us up with a great car, a better price , and no hassel.
Rated #4
Avis
7.4 Good (19 reviews)
1 location in Abilene Airport
Avis
Locations in Abilene Airport
  • 8
  • 7.7
  • 7.4
  • 7.6
  • 7.1
Recent reviews
10.0 Excellent2022 Feb 21
Although it's been awhile since I rented, he went up and beyond to find my Wizard number. Quick check out and check in. The car was comfortable, but had a feature that apparently stops the engine when at a stop. I really didn't like this feature of the vehicle. Otherwise, a very good rental!
5.9 Okay2021 Aug 29
In person customer service members were great. The car was dirty on the inside, makeup on the side of the drivers seat, some kind of dried substance on the passenger door/floor, general build up.
1.9 Horrible2021 Aug 24
I had forgot the cable of my iPhone charger in the car. I had dropped the keys in the box and locked the car. I went back and the cable was there but no attendant was present. I came back few hours later and they reported that the car has not been cleaned but sure enough the cable was gone and no one has seen it. Very unprofessional behavior to say the least.
10.0 Excellent2021 Aug 14
Smooth process all the way through.
2.0 Mediocre2021 May 07
I reserved one class of car but received a lower class. I asked to get refunded the difference but the guy at the counter would not do so
6.4 Good2020 Jul 02
The front desk staff was helpful. I had to change cars because the first car I was given would not go when pressing on the gas.Prices are high for the compact cars.
7.6 Good2018 Aug 18
MistakeScheduled a full size but got an intermediate
2.0 Mediocre2017 Aug 06
They didn't have a car for me even though I had a reservation.
10.0 Excellent2016 Dec 15
return was very fast and problem free. Employee at the counter was courteous and helpful.
8.4 Excellent2016 Nov 12
DamageIn Abilene, I walked out to the car after signing to find a larger than normal door ding. Had to walk all the way back in to question attendant who walked back out to check it out and the made a hand written note on the contract that no one else could read. Luckily no problem in Dallas. Can't the computer be inputted with info like this and the customer be informed at the desk?
Rated #5
Budget
5.5 Okay (5 reviews)
1 location in Abilene Airport
Budget
Locations in Abilene Airport
  • 5.5
  • 5.1
  • 5.5
  • 5.5
  • 4.7
Recent reviews
3.9 Mediocre2021 Sep 08
There was not much to like between the high rate and the sassy staff.
10.0 Excellent2021 Sep 02
Budget is not in the airport so they take you to the nearby store. Aside from that very friendly and helpful.
2.0 Mediocre2020 Nov 12
I did not end up getting a car from them when my plane landed they had closed early!
2.0 Mediocre2019 Mar 18
Y’all could have said a particular insurance was needed, ended up not getting rental car and went elsewhere, also the lady working the front desk was very rude
Easirent
1 location in Abilene Airport
Easirent
Locations in Abilene Airport
Recent reviews
Sunnycars
1 location in Abilene Airport
Sunnycars
Locations in Abilene Airport
Recent reviews
65 travelers who rented a car in Abilene Airport gave the car agency they used an average rating of 7.6

Car rental locations at Abilene Airport

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Top tips for renting a car at Abilene Airport

  • Book your rental car at Abilene Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Abilene Airport