|Top route||Montreal Pierre Elliott Trudeau Intl to Cancun|
|Top airport||Montreal Pierre Elliott Trudeau Intl|
Once we got through the long line at security, everything was very good from boarding to exiting the place. The flight crew was very friendly. What Air Transat could do much better is to put us through to TSA Pre-Check since my wife and I are Nexus members. We have never enjoyed this privilege with Air Transat, but, we always get this with Air Canada at the FLL airport. So, this is possible to do.
I think as another discount flyer they stepped up the bar. I think they should stay around for awhile
Delay bad food bad crew
I really liked the club service, the temperature was ideal, the flight attendants were so warm and friendly and accommodating the bathroom was easy. Great flight.
L’embarquement et l’arrivée ont été laborieux! À MBJ à la barrière d’embarquement, c’était sale et mal ventilé. A l’arrivée à YUL, il n’y avait pas d’équipe au sol pour recevoir le vol! Et je déplore que Transat n’avait pas de personnel de bord qui parle le français 🙁
Clean plane. Departed ahead of schedule, arrived early. Captain was informative- could clearly hear announcements and flight went as he told us. Could use some simple snack with free beverages. Consider comp with-go on planes.
In flight entertainment when flights are over 3 hours.
Airline Rep at Gatwick condescending and a very poor representative for this airline did request his name but he refused. Will certainty think twice to fly with this airline in future.
The Air Transat representatives in Punta Cana need serious retraining on Customer Services. Lost luggage claims that goes helplessly unansweree, reps yelling at clients to go behind the red line as the check in line ballooned....
Snacks. Water is pretty basic.
Transat is always a perfect alternative to transatlantic flights!
Would be nice if they could have a wifi service onboard and also if they had a food menu other then the one you have to pay !
.Bigger planes ;-)
Cons: Baggage included ..the return to be certain, not be on standby when it was initially booked as a two way flight.
Cons: The city I went to was locked down due to covid. Neither the airline nor budget air helped me get a refund before the flight took off.. Still waiting to hear back...
Pros: The staff did their best with controlling passengers who were a bit difficult. Overall a good experience.
Cons: Implement the row by row getting off the plane. The flight back to Vancouver people were standing in the middle isle grabbing their carry on and waiting to get off the plane.
Pros: Cleaniness, spacious seats, entertainment screen and Off course crew was very helpful.
Pros: Air hostess’ were really nice
Cons: No snacks offered
Pros: Friendly crew
Cons: Seat wasn't reclining and was very uncomfortable
Pros: Crew amazing
Cons: Nothing. Always accommodating.
Pros: Very well organized on check in...
Cons: They ran out of most food selections
Pros: Food was good
Cons: More ice was needed in my drinks
Pros: Staff in Cancun were excellent. I recently had hip replacement and they approached me to provide wheelchair thru departure process and got me to departure gate.
Cons: More help in Montreal with automated declaration system etc for people that are not frequent travellers
Cons: Entertainment section is poor. Wifi reception is terrible
Pros: Yes for thé seat
Cons: Bene avisé for thé Velay and ont at thé airport 6hrs lost
Cons: Air Transat was awsome
Pros: Crew was accommodating and kept me and my family comfortable in the flight. Food was good
Cons: Free stuff like headphones and blanket which can be collected at the end of the flight
Cons: Free snacks.
Pros: Quick boarding. Clean plane.
Cons: Disgusted that baggage wasn't included in the ticket price. I've taken the route 6 times, and this is the first time baggage wasn't included in my ticket. Seats were very small and cramped, with very little room. Not enough space in the overhead lockers for baggage which made cramped seats even more cramped. The TV didn't work either so was a long flight with little entertainment.
On board Air Transat flights, cabin baggage should not exceed 51x40x23cm. If your hand luggage is bigger, the Air Transat assistance team will most likely ask you to pay extra for checked luggage.
Air Transat offers direct flights to 65 cities in 27 different countries. Cancún, Montreal, and Toronto are the most popular cities covered by Air Transat.
Air Transat concentrates most of its flight operations in Montreal.
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