Find reviews that mention:
10.0
Very good serviceReviewed 2022 May 13
review from![kayak]()
6.0
Purchased full protection at time of booking and at pick up they claimed the car was not insured as they don’t accept Allianz (third party insurance issued by Kayak.) We were forced to cancel our $11/day pre-purchased coverage plan and buy insurance directly through them for $30/day. Thankfully we did purchase insurance as the driving in Cartagena is like a constant battle zone and we were rear ended by a tailgater after stopping in traffic to avoid hitting a stray dog that wandered into the street. Also, the description of this car rental location as “In Terminal” is inaccurate, it is about a 10 minute walk away from the airport through busy streets. We reserved a manual transmission and received automatic, claiming they don’t have manual vehicles, and were upcharged for this as well. Overall a stressful and frustrating process with pop up surprises in our booking that turned our supposed $215 car rental for 4 days into over $400.Reviewed 2022 Apr 04
review from![kayak]()
3.9
Terrible. Servició al clienteReviewed 2021 Oct 17
review from![cheapflights]()
9.6
Good experience, limited hours on SundayPros:Nice staff, very accommodating.Cons:Only open from 8 to noon on Sunday.Reviewed 2017 Feb 15
review from![kayak]()
2.0
Don't rent from Alamo in Cartagena, Colombia!Pros:The agent at the rental agency was nice.Cons:When we got off the plane in Cartagena we couldn't find an Alamo Rental agency! So we took a taxi. When we got to the rental agency, they said that they never received a notification of our rental & had no vehicles available. They got on the telephone but couldn't get any resolution. We got a taxi & he was able to find us a rental but the price was very high & the insurance we had purchased was useless.Reviewed 2016 Dec 02
review from![kayak]()
7.6
very good..Pros:Price exelent!!!Cons:Some times delivery service is nesecesary and comfortabble to drop off.. gasoline must be refaund i live extra gasoline and i didnt get any money back!!Reviewed 2016 Nov 16
review from![kayak]()