Car rental at Amarillo Airport

Car rental at Amarillo Airport

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Amarillo, TX, United States - Amarillo
30 May — 6 Jun
Same drop-off
Amarillo, TX, United States - Amarillo
Mon 30.05
Noon
Mon 06.06
Noon
Driver's age:

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Amarillo Airport car rental reviews and directory

Rated #1
Hertz
Best rated
8.8 Excellent (2 reviews)
1 location in Amarillo Airport
Hertz
Locations in Amarillo Airport
  • 10
  • 8
  • 9
  • 8
  • 9
Recent reviews
7.6 Good2016 Oct 05
It started off roughDecent car, very cleanThe rental process was flawed, at best. Because I was dropping off at another location, they wanted to put me into a standard car, but my rental was for a full size car. Further, the rental agreement had to be filled out by hand, and customers were queuing behind me, impatiently. The rental agent had to call a manager at home, because he didn't know how to rent the vehicle, because it was a manual agreement and I was returning to another location.
Rated #2
Avis
8 Excellent (21 reviews)
1 location in Amarillo Airport
Avis
Locations in Amarillo Airport
  • 7.8
  • 7.8
  • 7.9
  • 8.4
  • 8
Recent reviews
2.0 Mediocre2022 May 16
Car was very dirty and with sticky cold drink spills everywhere and wiper was not working as it should be
10.0 Excellent2022 Jan 21
Very economical car with good equipment.
10.0 Excellent2021 Dec 14
Very easy experience. No wait, car great, friendly staff, all good.
10.0 Excellent2021 Aug 08
It was easy
5.9 Okay2021 Jun 22
The car was not clean. There was still dirt and small debris in the floorboards. It was the day of my oldest son's graduation so our schedule was packed. Pickup was at the airport on the outskirts of town so we'd planned a quick trip out to pick up then back to the days festivities. Because of this I did not have the time to go back into the building and wait for another vehicle.
2.0 Mediocre2021 May 24
Went to go with my grandma for her rental car for her brother funeral, which she has a car, But she wanted to rent. The guy was not helpful and didn’t listen to her at all and if she wasn’t there I would’ve gave that guy the business but we were in a rush and didn’t have time for that. We made reservation weeks ago and the guy gave me a hard time cuz I was gonna be there maybe as a second driver cuz she doesn’t need to tell the guy she had surgery between the legs in January and might need a break and that’s why I was gonna go with her not take my truck and go to the funeral myself but she needed the obvious help so I did go with her, it’s at the airport on the other side of town the guy really could’ve made the extra effort to add me as a driver or whatever you do inthe system it was so Uncourteous I was taken aback, so had to make a whole mother reservation with enterprise (not the airport everyone seems to be arrogant and so full of themselves there) so had to drive to i27 and 45th location then to their I-40 and Soncy Which they only charged us an extra 15 dollars a day and were super helpful the guy was pushing up rental cars like it’s his job or something What a crazy idea go bing the people what they want, but anyways then I dropped it off two days later with gas and clean and responsible use and There was no issue the fact that the guy at Avis didn’t even try and was so weird about it my grandma was getting so worked up about it, I did not approve if we weren’t in a hurry,I would’ve had to talk with him. I didn’t care this way or the other if it was Avis or enterprise I used to get rentals when I flew out of town every weekend But I don’t do it anymore cuz of crap like this guy pulled, just a rude asshole I bet you he acts all happy when he goes to his moms house and acts polite and nice but to another woman whose someone else’s moms mom no courtesy I see what kind of people he is and I won’t even come Down there to do business I’ll go out of my way to say how crappy that fool was every time someone asks about a rental car. Guy was a jerk and creepy to talk to, and I used to do prison ministry I’ve seen the type to I wouldn’t leave him alone with kids.Give the people their reservation They made weeks ago, tweak the damn reservation in the computer don’t leave people hanging cuz it’s easy to say “sorry we don’t allow you yada yada yada” but instead “one moment let me see what I can do” and if not fine okay but not just rude as a fart from the get go
10.0 Excellent2021 May 21
The staff was friendly and helpful. Check out of car was quick and efficient.No issues to note of.
6.0 Good2021 Mar 02
Great quick friendly check in despite the computer being down.The car smelt like cigarettes. Leaving the airport on the chip seal road the car was very loud but I assumed it was just as it was a new road so the small pebbles we're making the noise. ~20 minutes later when I got on the highway the car was making a sound like the wheel was going to fall off or something. I pulled over and verified the wheels were all tight and assumed it was a pebble from the road stuck behind the brake shield and was too far from the airport to make it to my destination in time. The noise came and went depending on speed and eventually turned into a very loud dragging noise. I pulled over and looked under the car to find a splash shield was dragging under it. I was able to tear it off and all noises were gone. Can't believe Avis let the car leave this way, I am glad I am a mechanically inclined person to find and resolve this issue.
5.2 Okay2020 Oct 27
I booked VW Jetta but I was given Chrysler. I asked why and I was told they did have Jetta and online booking don’t what’s on stock, I did buy that answer. But I paid for a specific vehicle I never got to enjoy. I don’t think Chrysler was worth the same so maybe I should get credit back.
9.2 Excellent2019 Apr 05
Had to get a car last minute since my flight put me in a different city and Enterprise could not get me a vehicle. Rates were better than Enterprise. I will look at using Avis again.I thought the drop off after hours was confusing, but since I dropped off at a second location different from pick up, the staff wouldn't have known the process. Signage in Lubbock is REALLY confusing, but I figured it out.
Rated #3
Enterprise
7 Good (4 reviews)
1 location in Amarillo Airport
Enterprise
Locations in Amarillo Airport
  • 7.5
  • 7.5
  • 6.5
  • 7
  • 6.5
Recent reviews
3.6 Mediocre2017 Apr 02
Don't book on KayakI booked a economy car and Kayak told me it would be around $56 per day. I arrived at Enterprise after my flight at 11:30 p.m. and was told the only car left was a Dodge Durango and I was charged $150 for not even 24 hours. I would have been stranded without getting as I needed to get to Amarillo to Santa Fe by morning. The guy in front of me faced the same issue and had to take another SUV. So, don't book on Kayak because what they promise you is false.
10.0 Excellent2017 Mar 17
The car was reasonable on fuel
Rated #4
Budget
6.5 Good (13 reviews)
1 location in Amarillo Airport
Budget
Locations in Amarillo Airport
  • 6.7
  • 6.9
  • 6.4
  • 6.4
  • 6.3
Recent reviews
10.0 Excellent2022 Apr 16
Everything was great. Friendly helpful staff.
2.0 Mediocre2021 May 15
They gave thge car away cause I was late. I was not late and everything was on time. I looked into it further and they have a reputation for doing the same thing. So I was without a car. Luckily Uber is big there.
2.0 Mediocre2021 Mar 29
yes, the rental place was totally out of vehicles in spite of my reservation. will not use Budget gain at this location.having a vehicle and available when you said I could have one. it was well past closing time when I finally got one from Enterprise.
2.0 Mediocre2021 Mar 09
no she was rude and cancelled my car...ruined my trip!They don't take debit cards, the only places that were open on sunday were out of cars. My trip was ruined! I booked online ahead of time and should have been notified.
6.8 Good2020 Nov 09
The staff was very rude and blunt. I called to let them know I was going to be a little late picking up the vehicle and the had asked about it and was told they didn’t have the vehicle we had booked for instead gave us something bigger (not what we wanted). Representative was like we don’t have any other vehicle available and was asked if we wanted to cancel the reservation she didn’t even wait for a response and just walked away from us. We were not happy. Representative just walked into the office.We still kept the reservation but the customer service was very rude and we didn’t feel like they wanted us as customers.Better customer services!!! I been there twice and same interaction. Thought that the second time would be different. Staff need to train more on customer service. If this keep up they’re going to lose customers.
7.2 Good2017 Feb 28
Think Twice Before Renting from BudgetI appreciated the check-in from the personnel upon my return. A far cry from the terrible experience I had when checking out the vehicle.Customer service at the front counter when I went to pick up the vehicle was challenging and extremely frustrating. I felt as if the front desk attendant treated with contempt and disdain. Although I try not to just pull the race card, it was clear to me that I was being treated the way I was because of my color. I will think long and hard before ever going back to Budget Rental. I will say, however, when I went to return the vehicle and told my story to the supervisor, she was very professional and accommodating and listened to my complaint. While it was reassuring to know that the service I received at the hands of the desk attendant was isolated, according to the manager, the sting and bad taste left could not be erased.
6.4 Good2016 Oct 17
Friendly, helpful, hardworking, courteous people.Car had unsightly body damage. Tank was supposed to be full and was only 3/4 full.
2.0 Mediocre2015 Nov 09
Tried to ruin my honeymoonNOTHING!!!Refusal to rent to me because I don't have a credit card. Wanted 2 utility bills, latest paycheck stub, and proof of vehicle insurance, which had to be active for over 6 months. Moved a month prior and had just changed insurance. Was not informed of debit card policy until I arrived at counter 2 hours late departing for my wedding. Was charged $72 for insurance on vehicle I did not rent. That's the last money budget will ever get from me.
Easirent
1 location in Amarillo Airport
Easirent
Locations in Amarillo Airport
Recent reviews
National
1 location in Amarillo Airport
National
Locations in Amarillo Airport
Recent reviews
Sunnycars
1 location in Amarillo Airport
Sunnycars
Locations in Amarillo Airport
Recent reviews
40 travelers who rented a car in Amarillo Airport gave the car agency they used an average rating of 7.5

Car rental locations at Amarillo Airport

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Top tips for renting a car at Amarillo Airport

  • Book your rental car at Amarillo Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Amarillo Airport