Guest reviews
Overall rating
8.0
Excellent
Based on 14 reviews
Cleanliness
8.4
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
7.7
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Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
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Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
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great experience
great price
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6.8
Pros: Drop off representative was not there, had to guess what to do.
Cons: Budget gave us a cheaper car than we had reserved.
review from
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10.0
Easy rental, nice driving
Pros: Helpful, friendly customer service and easy car pickup.
review from
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8.0
Hobart rental
Pros: The people at rental counter were pleasant and courteous. And the car was as advertised
Cons: The tires were fairly bald, making it less than safe
review from
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2.0
Wouldn't honor my reservation
Cons: Wouldn't honor my reservation price and tried to charge me over 5X the rate I confirmed with Kayak. She said, "its Christmas week, I can't honor that price." I had to take a taxi into the city and make other arrangements. Don't use Kayak for international reservations.
review from
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4.0
Poor quality of vehicle
Pros: Compact car and efficiency of fuel
Cons: Poor condition of vehicle. Vehicle made rattling noise from engine, which made us insecure of car breaking down. When defrost / a/c system was powered an extremely loud and disturbing sound came from what I imagine is the compressor. This last condition resulted in lots of vibration in the car when idle.
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- Compact rental cars from Budget in Hobart are around 22% cheaper than other car types, on average
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