Car wasn't ready. After 1.5 hours I was told the only car available cost more so I had to upgrade to get a car.Reviewed 2021 Oct 01
review from
10.0
Pros:The staff was helpful and friendly. The car was clean (minus a little earthy smell, but I put a lavender car refresher in it and it soon went away.) the price was wonderful, and the ease of service was great!Reviewed 2020 Feb 12
review from
8.0
Pros:Staff was helpful in both Bend and Carlsbad.Cons:Van was dirty. Baby puke or spilled milk inside the van. Windows inside were so dirty that at dawn, I couldn't see through them.Reviewed 2019 Nov 17
review from
10.0
Pros:Staff was great and attentive. Received my car without any hassle, and quickReviewed 2019 Nov 04
review from
10.0
Pros:Friendly staff, super easy pickup and dropoffReviewed 2019 Aug 19
review from
6.0
Cons:Had to call a couple times to get the agreed upon price, which was about $90 less than the budget office tried to charge. Also dodmt like the additional taxes/fees that were not in the advertised $38/day. price. Would have loved to have gotten the c. $10/day loss leader come on price!Reviewed 2019 Jan 18
review from
8.0
Good Value For The PricePros:The car was clean and well maintained. The associate who assisted me was friendly and helpful.Cons:The drop off was awkward. There was no directions about where I should park the car when I returned it. There was also no one at the counter when I dropped off my keys.Reviewed 2018 Nov 13
review from
10.0
Cons:The gas tank wasn’t fullReviewed 2018 Sep 17
review from
10.0
Pros:The truck!Cons:NadaReviewed 2018 Jun 29
review from
9.6
Pros:Nice customer service, easy access to car and good pricing.Cons:The car had some garbage caught between the sides of the chairs. It wasn't thoroughly cleaned.Reviewed 2018 May 29
review from
4.0
Cons:The return employees had us move the car to another spot because they were busy. (Didn't see any real action going on.) Then they had us move it again. Nobody went through the features when we picked it up.. We couldn't get the back hatch open and it took the service station attendant five minutes to figure out the gas cap release.Reviewed 2018 Apr 30