4.4
Cons:Budget is not giving back my deposit after 2 weeksReviewed 2018 Oct 09
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10.0
Great servicePros:It was super easy to pick up the car from Santos Dumont Airport. The car was clean and in excelent conditions. Drop of was even easyer. Unlike most rental places, the staff here was super helpfull and friendly.Reviewed 2018 Sep 04
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2.0
I didnt rent a car, but I have an 88$ charge in my credit card.Cons:I didnt rent a car because some problem in my credit card, but I have an 88$ charge in my credit card by budget. Im waiting for the refund as the worker told me. Can you do it a little bit faster?Reviewed 2018 May 08
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8.4
Cons:Slow. It took me almost one hour to get the car. Only one attendant at the airport terminal.Reviewed 2017 Oct 24
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10.0
Pros:All Good, nothing to complain about it...Great experience!Reviewed 2017 Jul 31
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5.2
Pros:NothingCons:I rent lotts cars with them I the pass and I ask for up grad the girl didn't even call a manager I think they need better customer serviceReviewed 2017 Jun 14
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10.0
Excelent service a bit slow when we arrived.Pros:The attitude and serviceCons:They didnt have clear the use of their system or software. It taked more than 40 minutes to have the car. And we travel with kids.Reviewed 2017 Jun 01
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8.0
Pros:They were fast and very helpfulCons:The car had a electrical shutdown with me onceReviewed 2017 Apr 05
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2.0
Pros:No car was available when I arrived, and no help was givenReviewed 2017 Jan 30
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2.0
Got SCREWED - Don't rely on Budget Car Rental.Cons:Our flight was delayed from LA to Brazil. When we got to the rental car desk late they had canceled our reservation. Lucky for us the rental car kiosk Localiza, next to Budget, was open and matched the Budget price.Reviewed 2017 Jan 03
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5.6
Pros:It was a good value for the money. The car was a good carCons:It was the worse experience because I was 120 miles from the office when my car broke down and nobody in the 24 hours office answered the phone. The phone number for emergency also does not work. I needed another car and I had to drive back to Rio to get one. I lost one day dealing with this problem. Even if it is good value for the money I would never rent from them again.Reviewed 2016 Nov 04
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2.0
The worstPros:Never received a car from this rental place.Cons:Nothing, I never took the car out but Avis/Buget took my money. I ended up using taxi and uber my whole trip. Then when I got back home they charged my credit card for a car I never received. I called Avis/Buget which told me there is nothing they can do cause the facility in Brazil is independently owned. I'm not disputing it with the credit card company. So be careful when you rent from them.Reviewed 2016 Jul 15
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