9.6 Excellent2019 Sep 03
Convenient pick up in Sorrento. No Gas stations on the way in to Salerno or near the drop off but the staff acknowledged that issue and waived the service charge. Car was virtually new, clean and in good conditionFrom prior experience with pickups in Europe I checked out the office and office hours the day before is I din't have any issues but it would be helpful to note in your information that they are not open for a period shortly after 1:00 PM until later in the afternoon
6.4 Good2019 Jun 13
Pick up was good. Easy assess and rental process.We weary of when you drop off at Naples airport. Car rental place is in weird place and a good 15 minute easy walk to terminal but a walk nevertheless. Take photos of any damage to car at pickup as drop off people not get any surprises. Drop off car min 2.5 hour before your flight.
8.0 Excellent2018 Aug 18
Everything was good except did not randomize with Avis you had to wait an hour from reserving for the car to be ready.
10.0 Excellent2018 Apr 19
Hertz was great -GPS had problems in countrysideEasy, good people, very helpful picking up and returningGPS took us on cow paths (no joke). In Calabrian countryside. Took us to a B&b when we had selected a golf course
5.2 Okay2017 Oct 30
Overall good service, but over-chargedStaff was nice and relatively good service, particularly for Rome and Sorrento. My Italian is not very good, so all things considered the staff was great.I was charged two days, for a 25 hour rental. I was charged an extra fee for an automatic, but my car was manual.
9.2 Excellent2017 Oct 26
GreT experieneExcellent car with gpsDrop off was inefficient
8.0 Excellent2017 Sep 28
great service! I l loved the car they gave me.
9.2 Excellent2015 Nov 09
Car had a slow leak in tire. Attendant showed usHad to refill gas wasted on taking car back to rental car shop.