Kastrup car rentals

Kastrup car rentals

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Kastrup, Denmark
1 Feb — 8 Feb
Same drop-off
Kastrup, Denmark
Tue 01.02
Noon
Tue 08.02
Noon
Driver's age:

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Kastrup car rental information

Pick-up locationKastrup
Rental locations8
Airport locations6

Kastrup car rental reviews and directory

Rated #1
Budget
Best rated
8.5 Excellent (37 reviews)
2 locations in Kastrup
Budget
Locations in Kastrup
  • 8.8
  • 8.5
  • 8.7
  • 8.1
  • 8.5
Recent reviews
2.0 Mediocre2017 Jul 31
It was a horrible experienceThe carI had a flat tire, and there was no spare tire. It took them 5 hours to exchange the car on a rainy day with 4 adults and 5 kids. I had to go to the airport to pick up another car and go back to pick up my family with all the luggage from the street. All in all it set us back a lot because we lost time out of that day and it made us cancel our following day plans.
10.0 Excellent2017 Jul 30
the employee in the Copenhagen airport, was little bit over reacting and agressive .
9.6 Excellent2017 Jul 20
Excellent service, minus on the missing insuranceThe car itself + service on pickup and drop-off was great!Pricing didn't include any insurances (which is odd in EU) and I had to call to Budget to get the prices. nevertheless. price was OK and all worked as expected.
8.0 Excellent2017 Jun 28
Very good serviceThe service agent was very helpful..Had to wait 20 mins for the transfer bus to the rental center.. and upon returning the car, it's all outside uncovered. So in case of rain nowhere to find shelter..
6.0 Good2017 Jun 22
Long waitThey gave me an upgrade! Slow service!Slow service.
8.4 Excellent2017 Jun 21
Great service but didn't have my car class (prepaid)Kind. Prompt. Good price.Didn't have the car class I paid for (Audi A4) tried to give me a van. I ended up taking a Skoda Fabia (much smaller), but it was fine.
6.0 Good2017 Jun 11
Cost at pickup was considerably higher than booked cost. We did add a GPS unit but this doubled what I expected to pay.
8.0 Excellent2017 Jun 06
Excellent carAll good until drop off. Employee crutinized car and accused us of smoking with "ashes" on seat. Total nonsense. Strange interaction.
2.0 Mediocre2017 Jan 07
I am extremely unsatisfied with the service providedThere was not a car available at the airport in Copenhagen when I tried to pick it up on Christmas Eve,extremly disappointed, left me stranded. Luckily Eurocar rentals had a car available. It was moremoney, but better than nothing as your service provided. SHAMEFUL TO LEAVE A FAMILY STRANDED IN A FOREIGN COUNTRY ON CHRISTMAS EVE.
10.0 Excellent2017 Jan 05
Easy access and friendly service.
Show more reviews
Rated #2
Hertz
9.2 Excellent (1 review)
2 locations in Kastrup
Hertz
Locations in Kastrup
  • 10
  • 10
  • 10
  • 8
  • 8
Recent reviews
9.2 Excellent2016 Jul 29
Thank you for the nice clean car and brand new.The drop off was tough as there is no sign from Oslo airport even by Google map I couldn't find it.
Rated #3
Alamo
8.7 Excellent (16 reviews)
1 location in Kastrup
Alamo
Locations in Kastrup
  • 9.3
  • 9
  • 8.7
  • 8.5
  • 8.5
Recent reviews
2.0 Mediocre2021 Dec 15
The worst experience I have ever had renting a car. I ended up taking a taxi from the airport. I will never use Alamo again.
10.0 Excellent2021 Oct 03
Thanks for the upgrade
10.0 Excellent2021 Sep 15
Nice service, friendly people, absolutely no complaints.
9.6 Excellent2019 Aug 16
Super friendly and helpful staff - with an upgrade when the car we booked wasn't available.
8.0 Excellent2017 Jul 21
Great Car!The Audi we rented was amazing -- I felt like it could almost drive itself. The A/C was great, the GPS was remarkably accurate, and even the energy saving assists were like having an engineer in the car. Excellent gas mileage and very comfortable. The rental car employees could not have been more helpful or friendly, including correcting a mistake on my invoice without any hesitation. Convenient shuttle bus was helpful.The costs overall were quite high compared to Sweden or Germany, but we chose Copenhagen for the location. Holding $800 US dollars as excess fees was rough on the vacation finances, but we worked around it. The distance from the rental center to the car when we picked it up was a long walk, and one of us had to wait with the luggage for awhile. It would be a nice service to bring the cars closer to the center.
Rated #4
Sixt
8.6 Excellent (25 reviews)
1 location in Kastrup
Sixt
Locations in Kastrup
  • 9
  • 8.9
  • 8.3
  • 7.9
  • 8.5
Recent reviews
7.9 Good2021 Oct 17
Had no problems with vehicle. When I went to the airport to drop off the car, there was no one there. I found a box to drop the keys off, but I don't recall receiving any instructions regarding this.
6.8 Good2019 Jan 09
Confusion at pickupCar that we got at the end was great. Return was smooth and quick.Confusion, misinformation first day and no car for winter conditions in Sweden, no money back. I had to call Sixt headquarter to sort it out. Car was provided next day. Maybe I should inform to get car with winter tires, although all other rentals I asked had them as standard. My problem is the communication at the branch. Next time I will go with a different car rental.
5.6 Okay2018 Aug 27
We’ve rented cars for over 40 years. When dropping off this car the agent insisted on charging us for a scratch that we could barely detect. It was under the rear door, not even visible when the door was closed. It looked like dirt. We’ve never been charged for damage like this before. It felt like an assault. I still can’t believe the agent insisted we be charged
6.4 Good2018 Aug 14
Good customer service but outrageously strict return policyThe car I received was as expected. The young man ts the check-out counter was exceptionally helpful when I had problems with my American credit card. (Unfortunately, I didn't catch his name, but he appeared to be of immigrant background, and I hope the company knows what a great employee they have!) .When I returned the car, the employee in charge of returns was exceptionally diligent in going over the car which had a number of minor scratches when I received it. I ought to have checked these more carefully before departing with the car, but after 20+ years of renting cars during visits to Denmark, I have never had any issues, so I didn't do so. When I returned the car, I was informed that the car had two additional minor scratches that I would be held responsible for. I honestly do not believe that these scratches happened while I was using the car, but of course I have no proof. Given the fact that a number of other scratches remained on the car, the company obviously do not fix these, so it seems extravagant that my insurance company will be charged for repairing these. Besides, the windshield wipers were not working correctly (which I only discovered in a rain storm), but when I mentioned this to the employee upon return, I was given not even an apology. Next time around, I will llok for another car rental company.
8.0 Excellent2017 Jul 30
Difficult getting gas in the area. There was one but would not take credit card.
10.0 Excellent2017 Jun 09
Fantastic upgrade and easy, quick rental and then we were on the road!
10.0 Excellent2017 Jun 08
Best prices as low as 10$us a day with unlimited kmthe car is too intelligent and there is a noise for everything
7.6 Good2016 Jul 15
Felt scammed at drop off - but everything else gooGreat value, polite and efficient pick-up I like Sixt in general and Sixt is my go-to car rental firm in Copenhagen.Drop off: almost felt scammed. When I picked up the car I walked around the car checking for damages. Saw none but it was DARK and a cranmed space. Upon drop off the representative took out a flash light to check the car and found the tiniest scatch that I had overlooked (had no chance in fact). In the end I was not charged, but not a good experience - I refused the damage and sent an email including a few pics of the car I had taken.
Rated #5
Enterprise
7.9 Good (15 reviews)
1 location in Kastrup
Enterprise
Locations in Kastrup
  • 8.1
  • 8.2
  • 7.8
  • 7.7
  • 7.6
Recent reviews
10.0 Excellent2019 Aug 20
Staff were friendly and helpful, nice upgrade, cars were comfortable and clean and in top condition. No surprises or hidden charges, good value, easy and straightforward drop off. Be aware that all car rental at CPH airport needs you to take a free 5-minute shuttle bus.Can’t think of anything.
7.2 Good2018 Aug 11
I did not get the car that i booked. They told me that the do not have the model.
2.0 Mediocre2017 Sep 04
I would not use Enterprise car hire againLiked the car.Staff atittude - very rude Blocking large deposit on my credit card and not unblocking it yet (9 days so far)
10.0 Excellent2017 Sep 03
Amazing price, fantastic serviceBetter rate than could find anywhere else. Enterprise rep went above and beyond giving us info about the area in addition to handling our pick up proceeds expediently.
9.6 Excellent2017 Aug 31
excellent serviceMorgan at the airport in Copenhagen was excellent, very friendly and calm.Discovered a scrape under the car before I left..very difficult to notice any damages as the car park was indoor and very dark.
10.0 Excellent2017 Jul 23
Excellent serviceFriendly and very helpful
8.0 Excellent2017 May 30
Value for price and useThe car was new, spacious enough for our trip in Europe for three weeks.
2.0 Mediocre2017 Apr 23
Over charges without any explanation nothingTo explain the invoice in English
4.0 Okay2017 Jan 30
Late delivery, then overchargedEnterprise was over 1 hour late making the car available because they could not find the keys. They also asked if they could not clean it. I was patient and OK until when I dropped off 1 hour late from original rental time (not actual pick up time), I was charged for an extra day. Even though the rental agent said that he changed the pick up time to reflect the actual delays, this was not recorded at drop-off. I know need to spend time to refund the extra day, even though it was due to their delays in pickup.
10.0 Excellent2016 Dec 27
Great serviceArrived to Copenhagen, easy to find the rental office. Fast service. We needed winter tires so I had to get a different car. We got upgraded to an AWD SUV, no extra charge. Put in some crazy miles. We had a brand new car and no issues. Will absolutely rent here again
Rated #6
Avis
7.8 Good (19 reviews)
1 location in Kastrup
Avis
Locations in Kastrup
  • 8.4
  • 8
  • 8
  • 6.8
  • 7.8
Recent reviews
10.0 Excellent2019 Sep 21
The staff at rental counter and the return lot were friendly and very helpful. The rate was unbelievably low.
5.6 Okay2019 Aug 01
That another employee stepped in after a long waitThat the number system would have worked. It was my turn but a customer who had taken a number after me stepped in front because he said he was a long time customer. After a long overseas trip and a long wait in line this is not what I expected from Avis.
8.8 Excellent2018 Aug 05
Good car Citroën C4 Picasso, roomy and a good drive.Picking up the car took much too long.
8.0 Excellent2018 Jul 24
Good, but got a parking ticket due to faulty p-dial in carDenmark uses extensively parking-dials, and all cars must have one mounted - this one was faulty and cost me a p-ticket!!!
4.0 Okay2017 Oct 14
Expensive and not serious staffNoneWaited for almost 3hours at the car rental. At some point they almost rented me a basic car for 300 euros
6.8 Good2017 Sep 28
One would expect more in CopenhagenThe drop off of car rentals is less than third world. Out in elements. Rain or shine.and lots of rain in Denmark. They just changed a few months ago from not so good system to incredibly stupid and consumer unfriendly. Having lived in Denmark and being married t a Dane, I am stunned by the stupidity of the current drop off, both for those returning cars and those poor souls who work there all day. Dumb. Dumb. Dumb.
8.8 Excellent2017 Sep 24
The new carrental facility at cPH airport has been moved further away from the terminals and can only be reached by the circulating airport bus which seems to be vey irregular. I almost missed my rental a Sunday evening because the bus was not coming.
9.6 Excellent2017 Jul 16
Excellent car for traveling around EuropeI liked the gas mileage; the comfort from the driver's seat and the passenger seatThe overall size was somewhat of an issue. The car was advertised as a mini-van, yet was really not much bigger than a Prius or a mid-size hatchback. The advertisement also said that it would hold 7 passengers and 3-4 bags, but that was nearly impossible. Luckily we only had five passengers, otherwise our luggage would not have fit the car.
10.0 Excellent2017 Jul 05
The person at the desk who helped me in Copenhagen was simply fantastic The cars offered were exceptionally nice, modern, and frankly-- luxurious. Everything was as expected on the rental with no surprises or extra unexpected chargesNothing
6.8 Good2017 Feb 07
Gas mileage, size of car, power.Damage to windshield, more damage than usual to the exterior of the car (they did note this when I picked it up), no windshield wiper fluid, the electronics set to Spanish, uncomfortable seating in front seats. Drop off was a joke: I had to hand over the key to a guy in an Avis minibus, in the parking lot. I was worried I was handing it over to a thief. No receipt or anything either.
Rated #7
FLIZZR
7.8 Good (2 reviews)
2 locations in Kastrup
FLIZZR
Locations in Kastrup
  • 7
  • 7
  • 8
  • 9
  • 8
Recent reviews
9.2 Excellent2018 Apr 04
Great priceFriendly staffs, quick and easy pickup and drop offNothing
National
1 location in Kastrup
National
Locations in Kastrup
Recent reviews
Sunnycars
1 location in Kastrup
Sunnycars
Locations in Kastrup
Recent reviews
YourRent
1 location in Kastrup
YourRent
Locations in Kastrup
Recent reviews
115 travelers who rented a car in Kastrup gave the car agency they used an average rating of 8.3

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