2.0
It was a horrible experiencePros:The carCons:I had a flat tire, and there was no spare tire. It took them 5 hours to exchange the car on a rainy day with 4 adults and 5 kids. I had to go to the airport to pick up another car and go back to pick up my family with all the luggage from the street. All in all it set us back a lot because we lost time out of that day and it made us cancel our following day plans.Reviewed 2017 Jul 31
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10.0
Cons:the employee in the Copenhagen airport, was little bit over reacting and agressive .Reviewed 2017 Jul 30
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9.6
Excellent service, minus on the missing insurancePros:The car itself + service on pickup and drop-off was great!Cons:Pricing didn't include any insurances (which is odd in EU) and I had to call to Budget to get the prices. nevertheless. price was OK and all worked as expected.Reviewed 2017 Jul 20
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8.0
Very good servicePros:The service agent was very helpful..Cons:Had to wait 20 mins for the transfer bus to the rental center.. and upon returning the car, it's all outside uncovered. So in case of rain nowhere to find shelter..Reviewed 2017 Jun 28
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6.0
Long waitPros:They gave me an upgrade! Slow service!Cons:Slow service.Reviewed 2017 Jun 22
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8.4
Great service but didn't have my car class (prepaid)Pros:Kind. Prompt. Good price.Cons:Didn't have the car class I paid for (Audi A4) tried to give me a van. I ended up taking a Skoda Fabia (much smaller), but it was fine.Reviewed 2017 Jun 21
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6.0
Cons:Cost at pickup was considerably higher than booked cost. We did add a GPS unit but this doubled what I expected to pay.Reviewed 2017 Jun 11
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8.0
Pros:Excellent carCons:All good until drop off. Employee crutinized car and accused us of smoking with "ashes" on seat. Total nonsense. Strange interaction.Reviewed 2017 Jun 06
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2.0
Pros:I am extremely unsatisfied with the service providedCons:There was not a car available at the airport in Copenhagen when I tried to pick it up on Christmas Eve,extremly disappointed, left me stranded. Luckily Eurocar rentals had a car available. It was moremoney, but better than nothing as your service provided. SHAMEFUL TO LEAVE A FAMILY STRANDED IN A FOREIGN COUNTRY ON CHRISTMAS EVE.Reviewed 2017 Jan 07
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10.0
Pros:Easy access and friendly service.Reviewed 2017 Jan 05
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10.0
A great car! Great rate and awesome staffPros:The car and rate and staffCons:Not having a key drop at the return area. Had to walk all the way to the terminal and then back to the hotelReviewed 2016 Nov 27
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10.0
Pros:Car Upgrade without extra chargeReviewed 2016 Nov 18
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