|Top route||Hangzhou to Guangzhou Baiyun|
|Top airport||Guangzhou Baiyun|
The flight was okay it was the kayak customer service that was poor, I have been trying to change my name on my flight ticket 3 days before my flight and nothing got done about it even tho I messaged so many times and phoned, all I got in return was that is was being processed and still to this day nothing has been done about it, I think it’s disgusting and un needed stress to the trip.
Just make it clear the halal food sticker
The food was perfect. The boarding process is a bit long. Given the late boarding time, I felt very tired by the time I was seated.
Quality flight from start to finish. Customer service is evidently very important to this company. The staff really exceeded expectations.
Traveling with the Chinese airlines , their service superior to the US Airlines , they are much more friendly and the seats are comfortable , In the past I flew with United , now ,United Airline will become history for me .
Pros: The layover at Guangzhou was excellent.
Cons: On time!
Pros: Nothing comes to mind
Pros: Nothing stands out
Cons: Uncomfortably warm
Cons: Baggage Claim
Pros: Yes, seats were very comfortable and crew members were extremely helpful
Cons: Everything was excellent.
Cons: Everything was excellent
Cons: No wifi otherwise was great
Pros: see SH to GZ prior flight. The same.
Cons: Same problems. Get KFC or McDonalds to cater. No one enjoys the airline's food which I suspect is prepared on a very small budget. Even a sandwich with a pre-packaged drink would elevate the foodservice.
Pros: No..no redeeming features..
Cons: Coffee was the worst I've ever had. The 2+1 powdered mil and coffee stick. Truly awful. But i suppose there aren't many people on the flight who would order coffee..I would even pay extra for a coffee if they had a quality option. Food is comparable to a school canteen. I would probably pay 20rmb for this in Shanghai. Frozen butter for the half-frozen bread. They really couldn't do worse...
Cons: Cancellation of Shenyang-Guangzhou flight on the same day was not notified in advance. I had to postpone the trip. I hope that this situation will be notified by phone next time. No matter what country's phone number is
Cons: Seats, crew, food.
Cons: Seats, crew, food.
Cons: Flight was cancelled and no one new what to do. Took me 48 hours to get home
Cons: Delay 2hours
Cons: Better food choices for Business Class passengers
Pros: Seat was great. Bedding good.
Cons: Meal service was rushed with all courses being delivered literally one after the other.
Cons: MORE water
On board China Southern flights, cabin baggage should not exceed 115cm. If your hand luggage is bigger, the China Southern assistance team will most likely ask you to pay extra for checked luggage.
China Southern offers direct flights to 211 cities in 38 different countries. Guangzhou, Beijing, and Hangzhou are the most popular cities covered by China Southern.
China Southern concentrates most of its flight operations in Guangzhou.
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