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3 locations in Coxen Hole Roatan Airport
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8.0 Very good
Nov 2019
Cons:
I asked for a pick up truck when I placed my order. They didn’t have it when I landed, I needed to move some things from one place to another, that’s why I asked for a pick up truck. They should definitely make sure they have a back up plan before advertising what they have.7.2 Good
Feb 2019
Pros:
easy to pick up car and drop it off, good value compared to booking directly with Avis8.0 Very good
Apr 2018
Pros:
friendly and efficientCons:
all was good5.2 Fair
Aug 2017
Pros:
Car was compact. Small, clean, fuel efficient.Cons:
These comments reflect the Avis offices in Honduras. Not in the US. When I arrived to pick up my car, their computer system was down. So they couldn't retrieve my reservation. And before I took the car, they had to put a $1,200 hold on my card, which is ridiculous. I had to go online and transfer money from one account to another to make sure I could cover this unexpected expense. I was returning the car in San Pedro Sula. My flight departed at 7:00 am, but the rental office in the San Pedro Sula airport didn't open until 6:00 am. So I was told to check in for my flight, and then drop off my car with them once they opened. The day of my flight, I hung around till 6:20 waiting for them to show up. And I had to leave the keys with a note (even though I was told by Avis in La Ceiba not do do this) because nobody ever came. I almost missed my flight because of that. If you say you'll open at 6:00 am, please be there. That was totally unprofessional. Worst car renting experience ever.10.0 Wonderful
Aug 2017
Pros:
The kindness of the people at the frontdesk at the airport. No hidden fees, you pay what you are told to in the reservation.4.4 Mediocre
Apr 2017
Cons:
I tried calling the office in Roatan numerous times to let them know I would return the vehicle late, but no one answered the phone. The website said the office closed at 6 pm - i arrived at 5:30 pm and the AVIS staff told me they couldn't take the vehicle I would need to return in the morning. My flight was at 8 am - i arrived at 6:30 to return the vehicle as instructed. I was told they couldn't provide me a receipt because the office wasn't opened. They have charged my credit card $1600 for the initial charge - for a $250 weekly rental and still have not received a creditOne location in Coxen Hole Roatan Airport
One location in Coxen Hole Roatan Airport
One location in Coxen Hole Roatan Airport
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Reviews
10.0 Wonderful
Aug 2019
Pros:
Friendly staffCons:
The car didn’t had enough potential to go up the hill8.0 Very good
Apr 2023
2.0 Poor
Apr 2023
2.0 Poor
Oct 2022
2 locations in Coxen Hole Roatan Airport
Filters
Reviews
2.0 Poor
Jun 2022
4.0 Mediocre
Jan 2023
6.0 Okay
May 2022
2.0 Poor
Apr 2022
2.0 Poor
Feb 2022
2.0 Poor
Dec 2021
One location in Coxen Hole Roatan Airport
Most popular car type | Mini |
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