10.0 Excellent2021 Oct 14
I usually rent with enterprise but they didn't have the type of vehicle I needed so I went with Avis. In the past Avis over charged me (see Vegas review) but this time there were absolutely no billing issues and their checkout process was the fastest I'd ever had at YEG. It wasn't the cheapest rental but Edmonton has unusually high rental prices in general.
6.4 Good2019 Jul 12
Drop off was awful! No signs where to take car. Finally found a tiny sign to drive to the 7th fl of garage. No attendant around. Spent 20 minutes walking around offices to find someone.
9.6 Excellent2019 Feb 19
Both pick-up nad drop-off of the car were fast, and staff were all friendly.I was surprised that my rental car did not have a block heater, given how cold temperatures can get in winter in Edmonton.
10.0 Excellent2018 Nov 22
PriceI rent alot of vehicles every week if they keep there prices done they will get my buisness
8.4 Excellent2018 Jul 21
Avis drop off Banff downtown is a nightmare for stressNice vehicle. TeasonableDowntown drop off location was impossible due to lack of deatails, signage, traffic no where to stop. Deatailed directions for complicated drop off downtown should be provided. Alternative location should be provided with directions
2.0 Mediocre2017 Dec 16
Avis wouldn't honor the confirmed rental rateBooked a Tahoe online and when we went to pick up the car and was signing all the documents, noticed the price was more than 4 times the price. I showed them my confirmation but the time my just told me there must have been an issue with the booking site. There was no mention of this before I was about to sign and they would not honor the confirmed price I had so I left and went to Alamo who gave me a great deal. Thank you Alamo. Last time booking Avis
10.0 Excellent2017 Jun 16
A lovely tripScheduled my pickup from the airport for 11, but they did not have a car ready ( I was 10 minutes early as my flight was ahead of schedule) I was upgraded to a B class car and loved it! May have changed my mind on wanting to purchase a jeep because I loved the Chevy Malibu so much. My first time renting a car, and was very pleased.I wasn't offered any kind of km deal, which is fine, but it would have been nice if there was a package since it is roughly 400 kms from Edmonton to Jasper
8.8 Excellent2016 Sep 12
Fast & convenient & no BS .Speak up and drop off Was very fast and nobody tried to sell me any think.I consider $760 for a smal suv without insurance a bit pricey but didn't had a choice at the moment.
8.8 Excellent2016 Jul 25
Very quick drop off. Friendly representative.
4.8 Okay2016 Jul 17
Although the drop off was to be attended until 7pm, there was no one in the kiosk when we arrived at the airport well before 7. We went inside, the desk clerk took our paperwork and that was it. Upon return home, we had a phone message stating there was a scratch on the car and to call, but we could make out neither the name or the phone # of the guy who called. We called the only # we had for Avis in Edmonton and told them, we were unaware of any damage that occurred while we had the car. Hopefully there inquiry will show earlier damage, but both garages where we picked up & dropped off were dark, & no one accompanied us either place to look over the car.