Book Enterprise Rent-A-Car car rentals in Cologne

Reviews for Enterprise Rent-A-Car in Cologne

Recent reviews

Traveler rating

Wonderful

5

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

10.0

Karina was so helpful and courteous. She was a delight to deal with ! 5 stars.Reviewed 2023 Aug 26

review from

2.0

They didn't properly explain things to me. I was charged 3X the amount they said on my card...I asssume this is for insurance but I don't know...nobody told me anything...now I have to go back to the store and speak to them in person.Reviewed 2023 Aug 21

review from

10.0

Very goodReviewed 2023 Aug 02

review from

10.0

The staff were very friendly and accommodating.Reviewed 2023 Jul 16

review from

2.0

Very dissatisfied with the car rental experience. 1 The manager in the office wanted to cheat for money. He did wished to accept the price indicated in the order and wanted to take 2 times more. I spent almost an hour arguing with him. He was just downright rude. 2. The car was not served to me. I had to seach it myself in the parking. 3. Only 3/4 tank of diesel was filled. I was not explained the technical data of the car, such as the capacity of the gas tank and what kind of consumption for km. So, because of this, I returned the car with a full tank and lost about 25 euros on it. Apparently, this is also a trick to deceive. 4. Until now, the deposit taken from me on the card has not been returned to me.Reviewed 2023 Jan 30

review from

2.0

I was given a reservation number for an automatic car. They had no cars except one manual transmission car which I can not drive.Reviewed 2022 Nov 03

review from

4.0

Check out process was lengthy and receipt for the rental not provided after a week.Reviewed 2022 Aug 14

review from

10.0

many thanksReviewed 2022 Jun 16

review from

2.0

They didn’t give a car to me.What a shame!Reviewed 2022 May 26

review from

8.0

Professional service however quite slow and took a long time when it should have had to; especially for pick up which took at least 30 minutes.Reviewed 2022 May 16

review from

10.0

Car (Peugeot 2008 GT line) was in just 36000 kms driven. So, it was fairly new, comfortable and with GPS we were able to find out places very easily.Reviewed 2022 May 04

review from

10.0

Pros:Everything was perfect.Cons:nothingReviewed 2019 Jul 23

review from

More

• 3.6 /10Hertz Car Rentals at Cologne
• 6.6 /10Alamo Car Rentals at Cologne

• What is the most popular rental car from Enterprise Rent-A-Car in Cologne?

  Luxury (Tesla Model 3 or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Cologne.

• How many car rental locations does Enterprise Rent-A-Car have in Cologne?

  Enterprise Rent-A-Car has 9 rental locations in Cologne. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Köln/Bonn airport (CGN)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Köln/Bonn airport (CGN)?

  Yes