Car rental at Eugene Airport

Car rental at Eugene Airport

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Eugene, OR, United States - Eugene
27 May — 3 Jun
Same drop-off
Eugene, OR, United States - Eugene
Fri 27.05
Noon
Fri 03.06
Noon
Driver's age:

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Eugene Airport car rental reviews and directory

Rated #1
Enterprise
Best rated
8.9 Excellent (30 reviews)
1 location in Eugene Airport
Enterprise
Locations in Eugene Airport
  • 9.3
  • 8.9
  • 8.9
  • 8.9
  • 8.8
Recent reviews
10.0 Excellent2022 Jan 08
My car got a flat tire on the highway. When I returned the car, their main concern was that everyone in my group was okay, not about the car or the tire. It was refreshing.
1.9 Horrible2021 Aug 01
The car we were coming down to Eugene in broke down, we asked Enterprise if we could pick it up that night or the next day, possibly with a small discount since we had to pay to take a train down to Eugene after our car was towed & we would only have the car for 1/2 days. I know I’m not entitled to anything, but it was a bummer when we had to pay the full price, and also that every person we talked to gave us completely different answers regarding opening/closing times, the latest/earliest we could pick up the car, etc. When we picked up the car, the customer service worker was very rude, wouldn’t answer our questions in full, and made us feel like we were a nuisance. I work in customer service, I’m not asking for overly positive workers, I would just prefer clear answers regarding the $40,000 car I was about to borrow. It was a lame weekend full of lame happenstances like this, what can you do?
4.8 Okay2020 Aug 24
There was no pick up after reserving a pick up
9.2 Excellent2019 Oct 24
Damage to the passenger front hubcap was significant, but not noted. It took time to stand in line at Eugene and to have the damage documented so I wasn’t liable. Additionally a dedicated desk agent would have sped up the process
10.0 Excellent2019 Mar 18
Brand-new car - super clean, drove well, and sporty for a full-size car.N/A
2.0 Mediocre2018 Nov 27
I was charged for gas I was told I didn’t need.
10.0 Excellent2017 Jan 21
Smooth and good priceSmooth and very reasonable price
9.2 Excellent2017 Jan 19
The car was comfortable and easy to drive, even when the roads were icy. The driver's seat was easy to adjust.I have some physical issues which make it difficult for me to tote luggage and walk long distances. It was kind of hard for me to get everything to the car and to get it loaded. I also wish I had rented a car with a navigation system or a compass at the very least.
8.0 Excellent2017 Jan 18
Ice, snow and no desk agent to be foundThe 2016 Chevy Cruze, although compact, proved to be comfortable and very fuel efficient. Note: Although this car is advertised by Enterprise as an intermediate," or midsize, it's a compact. Think Civic.Enterprise is a bit less than transparent as to Debit Card payment at airport locations. While Enterprise will accept a verified debit card for payment, please be aware that a "return flight booking," is required for debit card use at (certain) airport locations. * The manager made it work in the end. Thank you.
10.0 Excellent2017 Jan 04
Great deal great serviceEverythingnothing
Rated #2
Alamo
8.9 Excellent (54 reviews)
1 location in Eugene Airport
Alamo
Locations in Eugene Airport
  • 9.2
  • 8.8
  • 8.8
  • 8.8
  • 8.4
Recent reviews
6.0 Good2022 Apr 30
Alamo's customer service was great! The Toyota Corolla car was very uncomfortable. Difficult to get in and out of because the seats are too low. 1
10.0 Excellent2021 Dec 03
Set radio to NPR or offer a booklet of simple directions on how to use the radio to get other channels.
10.0 Excellent2021 Oct 12
It was a nice car, but it was pricey
10.0 Excellent2021 Jun 13
The staff was nice while picking up the car. I didn't have to wait in a long line either.Overall, the cost with all the fees added was a bit high. I would probably reconsider doing a rental car versus just using Uber in the future.
10.0 Excellent2020 Aug 03
Drop off was so fast!Pickup had a long line.
10.0 Excellent2020 Jul 05
My flight got delayed by a full day and Kayak was no help. But I was able to call the Alamo desk directly and they fixed everything! The car I rented was perfect for my needs and the price was right!
10.0 Excellent2020 Jan 21
cool little car and worked great for my needs
9.6 Excellent2019 Dec 11
The staff was very friendly, fast and helpfulPeople had parked their cars along the side of the parking lot making it tricky to maneuver around them. Not your fault but maybe some no parking signs along the sides of your lot
6.8 Good2019 Dec 03
Staff was fine. Dropoff site poorly defined, couldn't find it, which lead to disastrous problems. All of the other car rental agencies have clearly marked paths to their return sites at PDX. ALAMO's sign is low and poorly lit and when your attention is directed to the overhead signs reading "rental car returns", it's very easy to miss.
7.2 Good2019 Nov 18
Fast and easy serviceThe car we got had some mechanisms not working
Rated #3
Avis
8.7 Excellent (6 reviews)
1 location in Eugene Airport
Avis
Locations in Eugene Airport
  • 9.3
  • 8.3
  • 8.3
  • 9.6
  • 8
Recent reviews
10.0 Excellent2020 Aug 27
They had a 12 pass van for usIt was clean and perfect. Nothing better
4.8 Okay2019 Jul 08
I will write to Avis customer service.
9.6 Excellent2019 Jun 19
Pick up and drop off were both super easy
10.0 Excellent2016 Oct 17
no surprisesclean car as advertised
Rated #4
Hertz
8.6 Excellent (13 reviews)
1 location in Eugene Airport
Hertz
Locations in Eugene Airport
  • 8.4
  • 8.6
  • 8.6
  • 8.6
  • 8.4
Recent reviews
2.0 Mediocre2022 Mar 02
Agent I interacted with was rude. Car smelled like smoke. I was charged double and Hertz makes it very difficult to get ahold of someone to ask about charges. I finally found a number on the website and it kept hanging up on me. I will not be using Hertz again.
10.0 Excellent2022 Feb 23
everything was great!
10.0 Excellent2022 Feb 17
Easy pickup and drop off and friendly staff.
2.0 Mediocre2021 Dec 29
Called me morning of my reservation to tell me they had no cars. Really screwed me.
10.0 Excellent2017 May 01
Fine ExperienceAll as expected--no surprises. I'd use them again
10.0 Excellent2017 Mar 20
Eugene airport to North bend airportChoice of cars,clean and very friendly help full staff.
Rated #5
Budget
8.2 Excellent (21 reviews)
1 location in Eugene Airport
Budget
Locations in Eugene Airport
  • 8.2
  • 7.8
  • 8.2
  • 8.6
  • 8.2
Recent reviews
10.0 Excellent2021 Oct 28
I really enjoyed your employee (blond young woman) at the desk. Very efficient, professional attitude, pay her more!
2.0 Mediocre2019 Jun 25
Horrible customer service. Nothing to like.Reserved and received a confirmation number. Paid an uber to get us to the pickup location only to have a very rude young lady say they dont honor reservations made in the last 24 hours. Completely bad attitude, unapologetic for our wasted time and money and no real explanation given for any of it.
9.2 Excellent2019 Jun 16
The staff was really friendly and politeI wish I had received a larger car, since I'm tall.
2.0 Mediocre2017 Jun 11
Would not take credit card/debit cardSaved myself almost 300 dollars.The fact wife did not have a car to use while on her visit.
10.0 Excellent2017 Mar 06
Easy and fast!I walked right up, no line. They had all my paperwork. Car was waiting in good condition. I was off the plane and in my car driving away in less than 15 mins. It's a small airport but the service was cheerful and good.
10.0 Excellent2017 Jan 31
FordClean, sporty. Could have used someone telling me how to open the trunk, turn on lights.
10.0 Excellent2016 Dec 22
Great Car, Great service!Great Car...fast pickup. I was out the door within 5 minutes. The weather was horrible (sleet/ice) so getting in the car and out of town to head south was really important to me. The car (a Tahoe) was brand new and a great choice for this type of weather. I really loved that there was no drop fee on my one way trip to Medford. Staff at both locations were great and efficient. Highly recommend.
6.0 Good2016 Aug 29
Nice folks - car stankfriendly people helped us check in/outThe car smelled like a urinal cake - some sort of artificial fruity stuff. IT was POTENT. My clothes smelled like it! We left the windows down whenever possible.
Rated #6
National
8 Excellent (4 reviews)
1 location in Eugene Airport
National
Locations in Eugene Airport
  • 9.5
  • 9.5
  • 8
  • 8
  • 6.5
Recent reviews
2.0 Mediocre2022 May 16
Did not give me the car I rented and needed Charged me over 1000$ extra because I returned the car to another location 100 miles away
10.0 Excellent2021 Oct 18
our fault for booking last minute in a busy weekend but it was expensive; staff was great, very easy pick-up and drop off
Rated #7
Dollar
7.4 Good (28 reviews)
1 location in Eugene Airport
Dollar
Locations in Eugene Airport
  • 7.4
  • 7.9
  • 7.5
  • 7.6
  • 7.4
Recent reviews
4.0 Okay2022 Mar 22
The car was not clean inside AT ALL. It smelled like wet dog the entire time and there were dust and crumbs in all the cracks. The seats were stained and dirty. Definitely not worth the money I paid. I know it was a smaller car, but there's no need for it to feel like I took my 18-year-old cousin's car for the week. Gross. In addition, the people working for Hertz/Dollar left a woman stranded because she accidentally booked at a location outside of the airport. She had no way of getting to the other location. We gave her a ride after we got our car. She called ahead to let them know she was coming because they were closing soon. We got there at 5:00 pm and they had already locked up the store and left! Unbelievable. We gave her a ride back to the airport so she could hopefully rent from a different company. I could not believe that the airport employees didn't offer to help her and that the other location closed when they KNEW she was on her way. I will never rent from Dollar or Hertz again because of this complete disregard for her safety and for customer service... and a filthy car.
10.0 Excellent2022 Jan 19
The drop off at Ontario was a little confusing Pick up in Eugene was easy
10.0 Excellent2021 Nov 22
No wait times at all, everything was correct and nice car.
1.9 Horrible2021 Oct 10
They charged me for fuel. I filled it up just before dropping off. I cannot get anyone at Dollar to answer the phone.
10.0 Excellent2021 Aug 10
Honestly the car smelled like someone had been huffing before we received it. Everytime we opened the doors and got in it smelled like weed.
10.0 Excellent2021 Aug 03
The counter service was exceptional for our travels!
10.0 Excellent2021 Jun 26
very helpful
2.0 Mediocre2021 Jun 03
Extremely unfriendly
10.0 Excellent2021 May 10
The staff was helpful. The drop-off was very easy.I wish it didn't cost so much to add other drivers to the rental agreement. That made it much more stressful to have to do all the driving for a week.
10.0 Excellent2021 Apr 05
Staff was very friendly, efficient and helpful. Pick up and drop off couldn’t have been any easier
Sunnycars
1 location in Eugene Airport
Sunnycars
Locations in Eugene Airport
Recent reviews
156 travelers who rented a car in Eugene Airport gave the car agency they used an average rating of 8.5

Car rental locations at Eugene Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Eugene Airport

  • The process for returning a car rental at Eugene Airport is just about as easy as renting the car here in the first place. As you approach the airport on Highway 99 N from either direction you will find ample signage guiding you to the rental car lot. Once you are there park your car in the appropriate location for your rental car company, lock the car, and then you can drop your keys and your contract in the dropbox, making for a contactless drop-off. If you do need assistance from staff, most of the rental car companies will have staff on-site from early in the morning until very late at night seven days per week.
  • One of the great things about traveling to a smaller airport such as this is that you will find all the companies for car rentals at Eugene Airport have a customer service counter right in the arrivals hall of the terminal building, next to the baggage claim area. If you have already reserved a car before arriving on your flight, you simply need to head to the correct customer service counter, present your license, and you should be on your way shortly with your keys and your contract.
  • One of the true benefits of car rental at Eugene Airport (EUG) is the fact that the number of options for transportation from the airport to the center of town are either somewhat limited or can be rather pricey. While there is a public bus service that operates from the airport to the center of town, most travelers with luggage will find this a cumbersome journey. You may also take a taxi from the airport, but this can be a rather pricey trip. When you rent a car, you get the flexibility of being able to take all of your passengers and their things quite easily, plus it’s more cost-effective, especially for longer trips.
  • Because this is a smaller airport in a somewhat small town, there are not going to be many times when Eugene Airport car rental will be difficult. That said, when events are happening at the University of Oregon that can create a high demand for rental cars, and as such you may see extended wait times when renting a car during these events.
  • Book your rental car at Eugene Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Eugene Airport