Pros: Ease of completion of booking and within 15 minutes, i was in my car
Cons: Valet of the outside of the car should have been completed before re hiring the car out.
Lack of transparency
Cons: I was extremely frustrated to find I *had* to purchase additional theft insurance, even though I have full coverage through my credit card. This added significantly to the daily cost of the rental in ways I had not planned on. It would be one thing if this had been communicated transparently at the point of booking, but to find this out at the point of pick up was extremely frustrating. I will be more discerning in future, and will not be choosing Europcar.
Not enough information
Pros: The man who served me at the start was nice, helpful and efficient.
Cons: Got automatic when I wanted manual
Pros: Smooth transition and very helpful and polite staff member
Cons: Waiting on bus to car rental village cold after flying in from Croatia
Mixed, but generally good.
Pros: Nice clean cars and helpful staff.
Cons: Had to wait 45 min for pickup, and bill was £20 more than it should have been - but they were quick to address when I pointed it out.
After long wait at counter, company would not honor arranged price
Cons: Company required purchase of insurance which would more than double rental price. Declined to rent and rented instead from National at adjacent counter with no problems and lower price. Will not rent from Europcar again. Was fortunate to find and available car, in same class, at a good price during holiday week..
Cons: They double charged me for insurance. I paid you for insurance and then they told me they did not recognize it, and they wouldnt give me the car unless I bought theirs. Their insurance cost two times more than the whole rental.
Pros: The car was clean a
Cons: Representative I initially self with was unpleasant. Fortunately someone stepped in to be more helpful. The cost was much more than I paid during my last visit to the UK.
ended up a rip-off
Pros: A good high quality car, friendly personnel
Cons: was lured in by low online rate but then aggressively upsold into insurance that I didn't need, such that I ended up paying three times the amount I was originally quoted. I would not use them again.
Economy (Opel Corsa or similar) is the most frequently booked rental car type from Europcar in Manchester.
Europcar has 7 rental locations in Manchester. Take a look at our Europcar rental location map to find the best rental cars near you.