Car rental at Fairbanks Airport

Car rental at Fairbanks Airport

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Fairbanks, AK, United States - Fairbanks
25 May — 1 Jun
Same drop-off
Fairbanks, AK, United States - Fairbanks
Wed 25.05
Noon
Wed 01.06
Noon
Driver's age:

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Fairbanks Airport car rental reviews and directory

Rated #1
Avis
Best rated
8.1 Excellent (111 reviews)
1 location in Fairbanks Airport
Avis
Locations in Fairbanks Airport
  • 8.3
  • 8.3
  • 7.9
  • 7.9
  • 7.9
Recent reviews
4.0 Okay2022 Feb 24
The car we reserved was unavailable and agent tried to get us to take a non AWD vehicle. In the end, they had an AWD vehicle we could take. It was not our first choice but better than a 2WD vehicle in the snow in Fairbanks. Agent was pleasant and car was clean.
2.0 Mediocre2022 Feb 15
Privately owned, impossible to contact them.
6.0 Good2021 Nov 06
Car was dirty and ran strangely.
10.0 Excellent2021 Sep 01
My requested mid-size SUV was unavailable so they offered me a full-size Chevy Silverado 4WD pickup (at the same rate, of course). Great vehicle for a week in Alaska!
10.0 Excellent2021 Aug 03
They didn't have the car we reserved but upgraded us for free automatically
10.0 Excellent2021 Jul 05
Ease of checkout
10.0 Excellent2021 Jul 03
The car worked without any issues. Staff was very friendly.Nothing
10.0 Excellent2021 Jun 26
I was in my car in less than five minutes from checking in.
10.0 Excellent2021 Jun 02
Great rental staff - very accommodating/flexible.The cost of the car (and we know it’s driven by shortages) was astronomical.
10.0 Excellent2021 May 24
The staff was very friendly and it was a smooth process for both pickup and drop off.
Rated #2
Alamo
9 Excellent (38 reviews)
1 location in Fairbanks Airport
Alamo
Locations in Fairbanks Airport
  • 8.7
  • 9.2
  • 9
  • 9.2
  • 8.8
Recent reviews
10.0 Excellent2021 Nov 25
Was super friendly and amazing experience
10.0 Excellent2021 Jul 14
It was expensive but it was very easy to pick up and drop off. The car was in good condition and ran well.
10.0 Excellent2020 Aug 26
Nothing. Customer service was great. Timeka and Scott were awesome!
6.4 Good2020 Mar 20
Rate wound up being much higher than I expected when I made the reservation.
10.0 Excellent2019 Sep 07
Staff was friendly and accomodating.There were no trash cans available at the return, but they said it was ok to leave any garbage in the car.
10.0 Excellent2019 Jul 10
Friendly staff and easy pick up and drop offnothing
10.0 Excellent2019 May 27
It was a top notch experience from start to finish! Would highly recommend.
8.0 Excellent2019 Apr 04
Couldn't figure out how to spray the back window to clean it. Ended up throwing snow on it.
10.0 Excellent2017 Oct 17
Fantastic rate!
10.0 Excellent2017 Jun 09
I like the fact that the car was clean in mint condition. Most of all the sales staff was genuinely nice giving excellent customer service. I don't know how to improve on that. The only thing I disliked was I chose not to fill the tank because I was not the person or organization paying for the rental transportation. Yet upon returning the rental to the airport I was charged and saddled with unexpected cost that I want reimbursed. I had a flight to make so I could not take any time to remedy this mistake. Any help is greatly appreciated. Berthod LarkinsI
Rated #3
Dollar
8.7 Excellent (38 reviews)
1 location in Fairbanks Airport
Dollar
Locations in Fairbanks Airport
  • 9.1
  • 8.9
  • 8.6
  • 9.1
  • 8.5
Recent reviews
10.0 Excellent2022 Mar 15
It was easier to navigate online with your company than some others. I was able to get a vehicle at the last minute.
10.0 Excellent2021 Oct 10
Fast pickup, minimal paperwork, friendly, shortest line, zero hassles, clean new car in great shape, super fast and smooth dropoff. It was actually the easiest rental car experience I have ever had. Pleasantly surprised!
10.0 Excellent2021 Jun 06
pick up was easy due to Fairbanks being such a small airport, and person at counter was helpful and efficientA visual (e.g. a map posted at the counter) of where Dollar vehicles are in the Rental pick-up lot could make finding the vehicle easier, though it is a small lot and wasn't too difficult.
8.0 Excellent2021 May 31
Received an upgrade, which was great.The windshield was badly cracked that reduced visibility. The pickup representative was quiet and didn’t communicate enough.
10.0 Excellent2021 May 26
First experience renting a vehicle. Had good gas mileage and the staff was very helpfulIt was all great! Break pedals were a little touchy, probably should be checked out
6.0 Good2021 Mar 05
The operational safety of the vehicle could have been better. The vehicle had very poor traction on the icy roads and had a lot of previous damage not noted before driving away from the lot. The alignment of the vehicle was not nearly 100%, but drivable for someone familiar with the roads in Fairbanks during the winter. Overall, I suggest checking the alignment before future rental.
8.0 Excellent2020 Dec 02
Staff is very friendly and quick. The pickup/dropoff is outdoors and Dollar is furthest away, Dropping off with bags can be a pain since you have to go in the terminal to get a cart first, sometimes staff will pull the car up to the curb if they aren't too busy. they did it for me twice.Just the parking situation but being Fairbanks Alaska, most things are rustic which should be expected.
8.4 Excellent2019 Jul 04
yes staff was a joy to work with.will be using service in the future
10.0 Excellent2019 May 30
Pick up and drop off were smooth, quality, clean vehicles.There were two unreported scratches (one was 12" long) on the vehicle so a few minutes were spent running back into the booth to make sure they knew about them before I drove the car away.
7.2 Good2019 May 18
Broken windshield
Rated #4
Budget
8.2 Excellent (88 reviews)
1 location in Fairbanks Airport
Budget
Locations in Fairbanks Airport
  • 8.4
  • 8.6
  • 8.1
  • 8
  • 8.1
Recent reviews
4.0 Okay2022 Apr 03
If your flight to Fairbanks is late CALL if not your booking will be canceled like mine. They gave the car away but found me one. Also bring a copy of your car insurance so you don’t have to buy insurance (Fairbanks AK). This was not told when renting the car from Kayak
2.0 Mediocre2022 Mar 21
Extremely high price. The vehicle had not been properly cleaned prior to picking it up. I arrived early for pick up and had I not asked I would have been charged for an entire extra day So I waited around for an hour. The person at the desk refused to do the walk around with me and made wanted me to document the damages prior to leaving. She said they didn’t have enough people to spare due to Covid but there were 3 people in the office and nobody else in the line.
10.0 Excellent2022 Mar 08
Super friendly. Fast. Easy
10.0 Excellent2022 Feb 24
Good all-wheel performance in Fairbanks in February -- lots of ice and snow. The lift-gate on the 2019 AMC vehicle did not work.
4.0 Okay2021 Nov 23
I did not appreciate that in Fairbanks Alaska the car did not have a block heater in -30° weather
10.0 Excellent2021 Nov 16
Everything was great! The lady at the counter went above and beyond helping us. She gave us her extra personal water and Gatorade and also helped lead us out of the car rental parking area. It was really hard to get out of the lot since it was snowing and we couldn’t see the exit signs.
10.0 Excellent2021 Sep 30
Worked very well for what we did! Good value
10.0 Excellent2021 Aug 09
Car could have been cleaned a little better but staff was awesome.
1.9 Horrible2021 Jul 16
Budget is terrible. Not sure if all budget locations are like this but I would never recommend Budget in Fairbanks, Alaska. I originally reserved a car for 07/09. I called the day prior that I would be landing at midnight, so I wouldn’t be there to get the car right at 9:00 PM. The person on the phone did not update the reservation so when I showed up at the desk at 12:30 AM, I was told that my car was given away and they didn’t have another car to give me. They basically told me that I was out of luck because the person I told about my reservation change, didn’t change it in the system. I will avoid Budget car rentals in the future.
7.9 Good2021 Jul 12
There was no one at the counter for pick up or drop off i had to take a cab and come back.
Rated #5
National
9.5 Excellent (6 reviews)
1 location in Fairbanks Airport
National
Locations in Fairbanks Airport
  • 9.6
  • 10
  • 9.3
  • 9
  • 9.6
Recent reviews
10.0 Excellent2021 Aug 09
The staff at Fairbanks AK treated us very good and were excellent to deal with. Would lease a vehicle through National anytime. Thanks
8.4 Excellent2020 Mar 22
They said they don't even stock the car (or even the brand of car) I booked, so they gave me a different one, which other companies were offering for less money. I told them this was a bait and switch and asked if they could give a discount, since I would have gone with their competitors at the lower rate. They required me to prove that the car I booked was what I claimed, since they apparently don't have any record on their side of the car. After I proved the booking and requested a manager, they provided discount, which is fair, but this experience shouldn't happen.
8.8 Excellent2019 May 27
The staff were all great. The airport is small, so it was very easy to locate. I loved not needed a shuttle to get to the car!The check in process was a tad slow. I was behind one person and was very glad there wasn’t a big line to contend with.
10.0 Excellent2017 Dec 18
Pleasant tripThe staff at the checkout counter were very friendly and made a really nice conversation. I couldn't have asked for anything more.There is absolutely nothing I didn't like. This was a great experience and I will use National and kayak again.
10.0 Excellent2016 Nov 14
Everything! I wish I could remember the guys name who helped us. He was there late evening on 11/10 and was so nice in assisting us. Probably easily my best rental car experience!
10.0 Excellent2016 Nov 06
no issues. friendly and helpful service.
Rated #6
Enterprise
8.6 Excellent (26 reviews)
1 location in Fairbanks Airport
Enterprise
Locations in Fairbanks Airport
  • 8.9
  • 8.7
  • 8.7
  • 8.2
  • 8.6
Recent reviews
8.0 Excellent2022 Mar 20
I would appreciate having the availability of plugin the car over night. Winter in Fairbanks it's very cold; this was the first time I got a vehicle without the plug in wires.
10.0 Excellent2022 Jan 08
The agent at the front desk of National Fairbanks airport was a true champion and professional!! Awesome service!!
7.9 Good2021 Sep 29
The car was dirty on the outside. It could have been cleaned. The car was also super tiny.
5.9 Okay2021 Sep 06
The enterprise desk is closed so we had to check in at the desk for Alamo and National. There was only one person working so it took over 30 minutes to get the car. She did the best she could by herself.
10.0 Excellent2021 Jul 01
Staff was efficient and accommodating! Easy to talk with a staff member!Will use them again!
10.0 Excellent2020 Jun 16
Easy, nice vehicle, no issues.Nothing. I suppose if I had encountered a problem, that would have put Enterprise to the test, seeing how they handled it.
10.0 Excellent2018 Feb 02
Superb experience from Fairbanks EnterpriseFast, easy, great customer service. No cars available in the class I had reserved. Free upgrade to 4x4 truck which gave great peace of mind going to and from Chena as well as our remote rental cabin. Simple pick up and drop off. Came with extension cord for block heater. Life saver in cold winter temps. 10/10 would rent again.
10.0 Excellent2017 Oct 26
Great Fast ServiceThe customer service agent was friendly polite and efficient at his job. He got me a car quickly and I was in my car within minutes .Don’t change a thing. You guys were awesome!
10.0 Excellent2017 Jun 05
Easy access to z good rideAirport location is easy to use. The Honda Tucson was just right for our day trips. Easy return. Good value.
10.0 Excellent2017 May 26
FabulousGreat customer service. Clean cars
Rated #7
Thrifty
7.3 Good (10 reviews)
1 location in Fairbanks Airport
Thrifty
Locations in Fairbanks Airport
  • 7
  • 7.8
  • 6.8
  • 7.8
  • 8
Recent reviews
8.0 Excellent2021 Jun 10
Staff was great, All went very well.On board navigation in our rental was not available. That would have made our trip a bit easier.
10.0 Excellent2019 Dec 18
As it was 6 degrees outside, the staff started vehicle and brought to the door for me. Great service. Rental process was smooth and convenient
10.0 Excellent2019 Mar 01
All went great!! Perfect rental!!
2.0 Mediocre2018 Nov 10
Poor Communication and LiedLied that it was a 4 wheel drive, lied that it was weatherize, gave us a cord to plug it in and then there was no plug installed on the car. Argued with me on the phone about it and eventually tried to blame me that I booked the wrong thing but I had my reservation to show otherwise.
6.4 Good2017 Sep 25
Overall a fair experience.The process of picking it up and dropping off. The price / value. Simplicity.The cars condition (a lot of dents and scratches). And the interieur had the most unpleasant smell I’ve ever experienced.
6.8 Good2017 Sep 10
my friend left a gift for his wife in the console (a gold necklace) when we returned the car. I went back 40 minutes after turning it in - it was already being cleaned and that guy said he didn't find anything. Really? In todays world?
Rated #8
Hertz
6 Good (6 reviews)
1 location in Fairbanks Airport
Hertz
Locations in Fairbanks Airport
  • 6.6
  • 6
  • 6
  • 6
  • 5.6
Recent reviews
10.0 Excellent2021 Jan 08
Very friendly and helpful staff.
2.0 Mediocre2020 Nov 22
The lady at the counter was friendly and polite. And very apologetic.My reservation did not work. Hertz did not have any cars available even though Kayak decided they would book my reservation anyway and make me think I had a car. I had planned for 22/day which was the rate I was given. Instead I was forced to use the only car agency that had a car available and it cost me 5x as much. $110. I will never use kayak again and I will strongly recommend others use a different site to compare rates or book. Since kayak is useless if it can’t actually book my reservation properly. It’s -20F in Alaska , that’s where I am. And I was forced to overpay for a rental, in any other situation I would have walked but sadly my hands were tied in this situation. 0/5 very poor quality site and poor quality service. I recommend people do not use this site any chance I can now. Which is often since I work in Customer Service and Tourism.
10.0 Excellent2020 Oct 31
The weather:) Thank you!!
Easirent
1 location in Fairbanks Airport
Easirent
Locations in Fairbanks Airport
Recent reviews
Sunnycars
1 location in Fairbanks Airport
Sunnycars
Locations in Fairbanks Airport
Recent reviews
323 travelers who rented a car in Fairbanks Airport gave the car agency they used an average rating of 8.3

Car rental locations at Fairbanks Airport

Good to know

Most popular car type

Full-size

Top tips for renting a car at Fairbanks Airport

  • Book your rental car at Fairbanks Airport at least 2 weeks before your trip in order to get a below-average price

FAQs about renting a car at Fairbanks Airport