Car rental at Fayetteville Northwest Arkansas Airport
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Same drop-off
Fri 02.06
Noon
Fri 09.06
Noon
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Cheap car rentals at Fayetteville Northwest Arkansas airport
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pickup truck |
Fayetteville Northwest Arkansas Airport car rental reviews and directory
Budget
9.0
Wonderful
53 reviewsCleanliness
9.3
Comfort
9.1
Pick-up/Drop-off
8.7
Value for money
8.8
One location in Fayetteville Northwest Arkansas Airport
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10.0 Wonderful
Jun 2021
8.0 Very good
May 2021
Pros:
YesCons:
The car was old but ran well and was spacious6.0 Okay
Jan 2021
Cons:
Price could have been lower. Staff could have had the vehicle in a location where I didn’t have to walk 5 minutes looking for the area the car was parked in.6.0 Okay
Dec 2020
Pros:
Bottom line is the third party insurance I bought through KAYAK was not in the agreement at the airport, nor could I locate it on KAYAK emails or find a contact to answer the simple question if I had coverage on the reservation. I ended up purchasing both policies because I couldn’t find the 3rd party verification. I doubt I will ever buy insurance from KAYAK 3rd party again because of the inability to access help on a simple question when I needed it. Heaven forbid if I ever needed to collect on it.Cons:
All chargers should be printed on all documents and you should not have to go on a 20 minute scavenger hunt to find help.10.0 Wonderful
Aug 2020
Pros:
Everything went as expected.Cons:
Nothing I can think about now.10.0 Wonderful
May 2019
Pros:
Staff was kind and helpful! Car was clean!Dollar
8.2
Very good
51 reviewsCleanliness
8.8
Comfort
8.3
Pick-up/Drop-off
7.8
Value for money
7.9
One location in Fayetteville Northwest Arkansas Airport
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4.0 Mediocre
May 2021
Cons:
Vehicle had a loud tire roar and when I went to pick up they wouldn’t let me use the same card I paid with.10.0 Wonderful
Feb 2021
Pros:
The van was clean and ran well. Pickup and drop-off was a breeze.8.0 Very good
Jan 2021
Cons:
I needed an ice scraper during the rental and the car didn't come with one-- had to borrow one from the hotel and then purchase my own. My co-worker's rental the prior week came with one.8.0 Very good
Dec 2019
Pros:
Staff was friendly and helpfulCons:
It wasn’t obvious at first how to drop off when nobody was at the counter but we figured it out6.4 Okay
Jul 2019
Pros:
Setup at XNA is simple.Cons:
Requested a RAV4, received a much smaller vehicle. Was very uncomfortable but same price.4.8 Mediocre
Jul 2018
Pros:
It was close to the terminal is all I can say in a positive manner.Cons:
No signs or people to tell you how to return the vehicle. We had no idea that we had to go inside the terminal. Very frustrating! The initial price was great, but then there were double the taxes and fees. To expensive, we will drive our own vehicle next time.Hertz
9.8
Wonderful
9 reviewsBest rated
Cleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
9.2
Value for money
10.0
2 locations in Fayetteville Northwest Arkansas Airport
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9.6 Wonderful
Jul 2019
Pros:
It was easy once it wasn't confusing.Cons:
It was confusing. Need better instructions as to what to do with the cars after entering the garage. Block ff the first couple of stalls with arrows pointing to where you want the cars during business hours.9.6 Wonderful
May 2019
Pros:
Friendly staff, nice clean carCons:
The dropoff point at XNA is not very well marked. Luckily it was really early in the morning and I was able to back up to the rental lane.10.0 Wonderful
Oct 2018
Pros:
Good clean carCons:
We waited close to one hour for the carv9.6 Wonderful
Mar 2017
Pros:
Ease of pick up and drop off.Cons:
I had a problem with a 70 $ difference in the price online versus in-store. However, the nice gentleman behind the counter adjusted the price!3.6 Poor
Mar 2017
Pros:
Tons of storage.Cons:
The van was dirty. When I called to let them know they offered to clean it but I was already home and didn't want to go back. I ended up cleaning it at home. It had chunks of mud inside the van. It looked like someone had taken the mini van off roaring. If I could give a zero for cleanliness, I would. The windshield was dirty and had chips in it. When I called they said it was from a hail storm. I get it, they can't control the storm. But they can fix the issue prior to renting out the car. Wipers were in terrible shape and there was no windshield washer fluid. Car handled poorly at highway speeds. Needs at minimum balance if not alignment. Tires are wearing abnormally and the van pulls to one side. The antenna on the radio didn't work. And despit stating it had satellite radio, it didn't. When I told the agent at return, he didn't really seem to care or want to remedy it. They did give me $50 credit for cleaning the van. I will not rent from Hertz again.10.0 Wonderful
Nov 2016
Pros:
Great friendly and efficient service!!!Thrifty
7.7
Good
19 reviewsCleanliness
8.0
Comfort
7.5
Pick-up/Drop-off
7.5
Value for money
8.0
One location in Fayetteville Northwest Arkansas Airport
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7.6 Good
Jun 2018
Pros:
Check in crew very friendly, apologized for the dirty car.Cons:
No real direction on airport ground for car check in.8.8 Very good
Apr 2018
Cons:
Everything about this rental was great except for the dropoff situation at Bentonvillle airport. There were no Thrifty signs directing you where to go and no Thrifty employee was there to meet you, as I'm used to at larger airports. I parked in a Thrifty space and brought my keys inside to the rental counter, where the friendly employee helped check me back in. It all worked out in the end, but was way too confusing even for a pretty experienced traveler like myself (possibly for exactly that reason - it didn't work the same way it does at major airports).2.0 Poor
Oct 2017
Cons:
Who knew that they do not accept debit cards for payment unless you have a "return flight ticket"? Really upset that I could not rent a car because I don't have a "credit" card. I guess my experience wasn't exactly "poor" it was non-existent!10.0 Wonderful
Sep 2017
Pros:
Everyone was so prompt, kind, professional, and the car was a great one for the price that I paid! I wish that I had this sort of experience with every car rental company.10.0 Wonderful
Sep 2017
Pros:
Quick efficient service at a reasonable price4.8 Mediocre
Aug 2017
Pros:
Great car, counter friendly, price was reasonable.Cons:
After checking in with the counter, there was no lot attendant and it was difficult finding the car, also no one there with check in and no instruction on how to proceed. Called call center and they were rude and not helpful at all. Pay a little more and get better service if that is important to you.Avis
7.6
Good
13 reviewsCleanliness
7.3
Comfort
7.3
Pick-up/Drop-off
7.6
Value for money
7.3
One location in Fayetteville Northwest Arkansas Airport
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2.0 Poor
Nov 2016
Pros:
Nothing at allCons:
Hidden sales tax of 22.5%. Not in Kayak quote and according to my research not the law in Arkansas. Tried to resolve over the phone and Avis rep totally useless. Second bad experience in a row with Avis. Never again!5.6 Fair
Apr 2016
Cons:
My rental ended up costing waaaaay more than originally quoted. I travel ever week and the ONE time I use a personal card to pay for a trip it is 3 or 4x the original cost.10.0 Wonderful
May 2023
10.0 Wonderful
Feb 2022
1.9 Poor
Sep 2021
3.9 Poor
Aug 2021
Enterprise Rent-A-Car
No score available yet
One location in Fayetteville Northwest Arkansas Airport
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Reviews
9.6 Wonderful
Apr 2017
Pros:
The friendliest staff I've ever encountered while renting a car. The cars have always operated well, no surprises on unpleasantries. The pickup process has been a little inconsistent, varying from Okay to Incredible.Cons:
I went to go get my car from the pickup lot and could not find it for a while. The lot had a non-sequential numbering system that made it difficult to find spot 46.10.0 Wonderful
Oct 2016
Cons:
Upgraded our rental and did not charge drop fee as we were helping them relocate cars from airport to Fayetteville AR location.10.0 Wonderful
Sep 2016
Pros:
The car is actually located at the airport, not off-airport. Easy 1 minute walk from counter to car.National
No score available yet
One location in Fayetteville Northwest Arkansas Airport
Easirent
No score available yet
One location in Fayetteville Northwest Arkansas Airport
Sunnycars
No score available yet
One location in Fayetteville Northwest Arkansas Airport
VIPCars Recommendation
No score available yet
One location in Fayetteville Northwest Arkansas Airport
155 travelers who rented a car in Fayetteville Northwest Arkansas Airport gave the car agency they used an average rating of 8.6
Car rental locations at Fayetteville Northwest Arkansas Airport
Good to know
Most popular car type | Mini |
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Top tips for renting a car at Fayetteville Northwest Arkansas airport
- Car rentals at Northwest Arkansans Airport (XNA) are a convenient and easy way to get from the airport to Bentonville or any other destination you might prefer. Car rentals offer travelers the flexibility to get to their destinations at their convenience and schedule. Car rentals will easily get you around to Bentonville museums, restaurants, and other destinations. A car rental is not only cheap, but it offers travelers a comfortable space to carry their luggage and relax in the car, unlike the case with public transport means.
- Car rentals are more convenient than public transport from Northwest Arkansans Airport. Several bus lines offer rides from the airport to downtown Bentonville. Travelers getting to other destinations have to change public transport in downtown Bentonville. Car rentals at Northwest Arkansas Airport save you the hassle of looking for public transport between their airport to the location you prefer. Car rentals easily get you to your location without worrying about schedules and extra unplanned fares.
- Once you are done with your rental experience, and it's time to return the car rental, you can take your rental back to the pick-up location. Most car rental companies have a full-on-full policy where you pick up the car rental with a full gas tank and return it in the same state. Failure to honor your end of the policy might lead to steep surcharge fees, sometimes up to three times the standard fee. Once you get to the airport, head over to the baggage claim area in the lower level of the airport terminal. There are car rental counters for each rental car company. If you return the car during after-hours, head to the Returns area, and place the contract and keys in the dropbox. Ensure to take out all your belongings from the car before handing in the car rental keys for inspection.
- The busiest times of the days to pick up or drop off car rentals at Northwest Arkansans are seasonal and depend on the day of the week. Car rental services provide the most services from Monday to Friday in the mornings and early afternoons on weekends. If you have arrivals at these hours, consider booking in advance to avoid missing a rental car.
- Book your rental car at Fayetteville Northwest Arkansas airport at least 4 weeks before your trip in order to get a below-average price