Car rental at Fayetteville Northwest Arkansas Airport

Car rental at Fayetteville Northwest Arkansas Airport

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Fayetteville, AR, United States - Northwest Arkansas
23 May — 30 May
Same drop-off
Fayetteville, AR, United States - Northwest Arkansas
Mon 23.05
Noon
Mon 30.05
Noon
Driver's age:

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Fayetteville Northwest Arkansas Airport car rental reviews and directory

Rated #1
Budget
Best rated
9 Excellent (44 reviews)
1 location in Fayetteville Northwest Arkansas Airport
Budget
Locations in Fayetteville Northwest Arkansas Airport
  • 9.3
  • 9.1
  • 8.9
  • 9
  • 9
Recent reviews
8.0 Excellent2022 May 15
Website easy to use for last-minute rental. No waiting at pickup or dropoff. Charged for 1.5 gallons even though filled up half mile before dropoff. Customer service removed charge, they say. But calling them was unnecessary hassle. Also failed to inform us at pickup of extra driver charge
8.0 Excellent2022 Apr 20
When we picked up the car in Arkansas, it reeked of cigarette smoke. I realize there is only so much the car rental company can do to get the smell removed, I regret I didn't request another car that didn't have that smell.
10.0 Excellent2022 Apr 05
It was very easy to drop off the car!
10.0 Excellent2022 Feb 01
Friendly and fast. Easy to get the car and to check it back in.
10.0 Excellent2022 Jan 06
Good customer service, cars in good shape.
2.0 Mediocre2021 Nov 27
Budget list the reservation due to unprofessional and rude representatives. It is unnecessary to lie to a customer about pricing, to send me to a Spanish speaking representative when I asked for a supervisor and for a supervisor to have a nonchalant, uncaring and belittling attitude!
10.0 Excellent2021 Oct 21
Everything was quick and smooth. I have no complaints and the staff was very friendly and attentive.
10.0 Excellent2021 Jun 30
VERY FRIENDLY DESK AGENT!!!!Needed a better vacuum job... that is all
10.0 Excellent2021 Jun 24
I had no issues they graciously upgraded the vehicle that I rented due to there are no cars available in that class overall excellent experience
8.0 Excellent2021 May 17
YesThe car was old but ran well and was spacious
Rated #2
Dollar
8.3 Excellent (51 reviews)
1 location in Fayetteville Northwest Arkansas Airport
Dollar
Locations in Fayetteville Northwest Arkansas Airport
  • 8.6
  • 8.4
  • 8.3
  • 8.1
  • 8.2
Recent reviews
2.0 Mediocre2021 Nov 12
no car available
10.0 Excellent2021 Nov 08
Easy to pick/up drop off. Very affordable.
10.0 Excellent2021 Nov 08
When returning the car, I was supposed to put the key in a pre-provided envelope, but I don't recall receiving an envelope, and spares were not available.
7.9 Good2021 Jul 12
pick up and drop off was easy. Car needed to be cleaned.
10.0 Excellent2021 Jun 14
Super easy and quick.
4.0 Okay2021 May 14
Vehicle had a loud tire roar and when I went to pick up they wouldn’t let me use the same card I paid with.
10.0 Excellent2021 Feb 10
The van was clean and ran well. Pickup and drop-off was a breeze.
8.0 Excellent2021 Jan 19
I needed an ice scraper during the rental and the car didn't come with one-- had to borrow one from the hotel and then purchase my own. My co-worker's rental the prior week came with one.
8.0 Excellent2019 Dec 09
Staff was friendly and helpfulIt wasn’t obvious at first how to drop off when nobody was at the counter but we figured it out
6.4 Good2019 Jul 15
Setup at XNA is simple.Requested a RAV4, received a much smaller vehicle. Was very uncomfortable but same price.
Rated #3
Enterprise
9.7 Excellent (8 reviews)
1 location in Fayetteville Northwest Arkansas Airport
Enterprise
Locations in Fayetteville Northwest Arkansas Airport
  • 9.7
  • 9.7
  • 9.7
  • 9.5
  • 9.7
Recent reviews
9.6 Excellent2017 Apr 10
Incredibly easy and hassle free rental processThe friendliest staff I've ever encountered while renting a car. The cars have always operated well, no surprises on unpleasantries. The pickup process has been a little inconsistent, varying from Okay to Incredible.I went to go get my car from the pickup lot and could not find it for a while. The lot had a non-sequential numbering system that made it difficult to find spot 46.
10.0 Excellent2016 Oct 28
Upgraded our rental and did not charge drop fee as we were helping them relocate cars from airport to Fayetteville AR location.
10.0 Excellent2016 Sep 14
Excellent serviceThe car is actually located at the airport, not off-airport. Easy 1 minute walk from counter to car.
Rated #4
Hertz
9.1 Excellent (9 reviews)
2 locations in Fayetteville Northwest Arkansas Airport
Hertz
Locations in Fayetteville Northwest Arkansas Airport
  • 9.1
  • 9.3
  • 9.1
  • 9.1
  • 9.1
Recent reviews
9.6 Excellent2019 Jul 29
It was easy once it wasn't confusing.It was confusing. Need better instructions as to what to do with the cars after entering the garage. Block ff the first couple of stalls with arrows pointing to where you want the cars during business hours.
9.6 Excellent2019 May 27
Friendly staff, nice clean carThe dropoff point at XNA is not very well marked. Luckily it was really early in the morning and I was able to back up to the rental lane.
10.0 Excellent2018 Oct 24
Good clean carWe waited close to one hour for the carv
9.6 Excellent2017 Mar 27
Ease of pick up and drop off.I had a problem with a 70 $ difference in the price online versus in-store. However, the nice gentleman behind the counter adjusted the price!
3.6 Mediocre2017 Mar 26
Cheap and dirty vanTons of storage.The van was dirty. When I called to let them know they offered to clean it but I was already home and didn't want to go back. I ended up cleaning it at home. It had chunks of mud inside the van. It looked like someone had taken the mini van off roaring. If I could give a zero for cleanliness, I would. The windshield was dirty and had chips in it. When I called they said it was from a hail storm. I get it, they can't control the storm. But they can fix the issue prior to renting out the car. Wipers were in terrible shape and there was no windshield washer fluid. Car handled poorly at highway speeds. Needs at minimum balance if not alignment. Tires are wearing abnormally and the van pulls to one side. The antenna on the radio didn't work. And despit stating it had satellite radio, it didn't. When I told the agent at return, he didn't really seem to care or want to remedy it. They did give me $50 credit for cleaning the van. I will not rent from Hertz again.
10.0 Excellent2016 Nov 29
Great friendly and efficient service!!!
Rated #5
National
8.4 Excellent (2 reviews)
1 location in Fayetteville Northwest Arkansas Airport
National
Locations in Fayetteville Northwest Arkansas Airport
  • 9
  • 9
  • 9
  • 8
  • 7
Recent reviews
Rated #6
Thrifty
7.6 Good (18 reviews)
1 location in Fayetteville Northwest Arkansas Airport
Thrifty
Locations in Fayetteville Northwest Arkansas Airport
  • 7.8
  • 7.5
  • 7.5
  • 7.7
  • 7.4
Recent reviews
7.6 Good2018 Jun 30
Crazy parking lotCheck in crew very friendly, apologized for the dirty car.No real direction on airport ground for car check in.
8.8 Excellent2018 Apr 24
Everything about this rental was great except for the dropoff situation at Bentonvillle airport. There were no Thrifty signs directing you where to go and no Thrifty employee was there to meet you, as I'm used to at larger airports. I parked in a Thrifty space and brought my keys inside to the rental counter, where the friendly employee helped check me back in. It all worked out in the end, but was way too confusing even for a pretty experienced traveler like myself (possibly for exactly that reason - it didn't work the same way it does at major airports).
2.0 Mediocre2017 Oct 02
Who knew?Who knew that they do not accept debit cards for payment unless you have a "return flight ticket"? Really upset that I could not rent a car because I don't have a "credit" card. I guess my experience wasn't exactly "poor" it was non-existent!
10.0 Excellent2017 Sep 20
Best Car Rental Experience I Have Ever HadEveryone was so prompt, kind, professional, and the car was a great one for the price that I paid! I wish that I had this sort of experience with every car rental company.
10.0 Excellent2017 Sep 06
Quick efficient service at a reasonable price
4.8 Okay2017 Aug 29
Call center customer service sucks.Great car, counter friendly, price was reasonable.After checking in with the counter, there was no lot attendant and it was difficult finding the car, also no one there with check in and no instruction on how to proceed. Called call center and they were rude and not helpful at all. Pay a little more and get better service if that is important to you.
2.4 Mediocre2017 Mar 12
i had signed up to get a specialty car not at wild card car which is what i got. I feel that is was a bait and switch and they gave me a compact car which i was not happy with or what i wanted I could of gone somewhere else and gotten a better deal.
2.8 Mediocre2017 Feb 13
Cars were dirty and smelled like smokeLimited hours of operation and cars were very dirty
6.8 Good2015 Dec 16
Pick up and drop off service was excellent. Car was clean and in good shape.This model of vehicle is very uncomfortable to drive and the eco-power system was annoying. The gas mileage was poor.
Rated #7
Avis
6.5 Good (11 reviews)
1 location in Fayetteville Northwest Arkansas Airport
Avis
Locations in Fayetteville Northwest Arkansas Airport
  • 6.8
  • 6.5
  • 6.7
  • 6.3
  • 5.9
Recent reviews
10.0 Excellent2022 Feb 03
Excellent, professional no-nonsense service. Car was clean and got what I expected.
1.9 Horrible2021 Sep 27
It’s was a complete failure. When I went to the counter the rep told me to produce the same credit card that was used to make the reservation, I explained to her that my girlfriend is the one that did the online prepaid reservation and I didn’t have access to it. I provided her with my debit card but the rep said they were not allowed to accept it. I was left stranded at the airport and had to pay $200 for a Uber to my destination.
3.9 Mediocre2021 Aug 14
I had to cancel this car because of COVID. There was not a problem with Avis. They were very nice about it. I had purchased the extra insurance and was told I would receive the money back for that. Haven’t seen it yet.
2.0 Mediocre2016 Nov 01
Hidden tax!Nothing at allHidden sales tax of 22.5%. Not in Kayak quote and according to my research not the law in Arkansas. Tried to resolve over the phone and Avis rep totally useless. Second bad experience in a row with Avis. Never again!
5.6 Okay2016 Apr 27
PoorMy rental ended up costing waaaaay more than originally quoted. I travel ever week and the ONE time I use a personal card to pay for a trip it is 3 or 4x the original cost.
Easirent
1 location in Fayetteville Northwest Arkansas Airport
Easirent
Locations in Fayetteville Northwest Arkansas Airport
Recent reviews
Sunnycars
1 location in Fayetteville Northwest Arkansas Airport
Sunnycars
Locations in Fayetteville Northwest Arkansas Airport
Recent reviews
143 travelers who rented a car in Fayetteville Northwest Arkansas Airport gave the car agency they used an average rating of 8.4

Car rental locations at Fayetteville Northwest Arkansas Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Fayetteville Northwest Arkansas Airport

  • Car rentals at Northwest Arkansans Airport (XNA) are a convenient and easy way to get from the airport to Bentonville or any other destination you might prefer. Car rentals offer travelers the flexibility to get to their destinations at their convenience and schedule. Car rentals will easily get you around to Bentonville museums, restaurants, and other destinations. A car rental is not only cheap, but it offers travelers a comfortable space to carry their luggage and relax in the car, unlike the case with public transport means.
  • Car rentals are more convenient than public transport from Northwest Arkansans Airport. Several bus lines offer rides from the airport to downtown Bentonville. Travelers getting to other destinations have to change public transport in downtown Bentonville. Car rentals at Northwest Arkansas Airport save you the hassle of looking for public transport between their airport to the location you prefer. Car rentals easily get you to your location without worrying about schedules and extra unplanned fares.
  • Once you are done with your rental experience, and it's time to return the car rental, you can take your rental back to the pick-up location. Most car rental companies have a full-on-full policy where you pick up the car rental with a full gas tank and return it in the same state. Failure to honor your end of the policy might lead to steep surcharge fees, sometimes up to three times the standard fee. Once you get to the airport, head over to the baggage claim area in the lower level of the airport terminal. There are car rental counters for each rental car company. If you return the car during after-hours, head to the Returns area, and place the contract and keys in the dropbox. Ensure to take out all your belongings from the car before handing in the car rental keys for inspection.
  • The busiest times of the days to pick up or drop off car rentals at Northwest Arkansans are seasonal and depend on the day of the week. Car rental services provide the most services from Monday to Friday in the mornings and early afternoons on weekends. If you have arrivals at these hours, consider booking in advance to avoid missing a rental car.
  • Book your rental car at Fayetteville Northwest Arkansas Airport at least 4 weeks before your trip in order to get a below-average price

FAQs about renting a car at Fayetteville Northwest Arkansas Airport