IATA Code | BF |
---|---|
Routes | 12 |
Top route | Saint-Denis Gillot to Paris Orly |
Airports served | 7 |
Top airport | Paris Orly |
Many families including ours we seated separately. For kids entertainment only 2 cartoons for 11 hour flight. Checked bag $100 each. Everything else was fine
The boarding process was completely disorganized, adding avoidable stress, and the airline's business model is tight spaces, but seats that recline more to make sleep easier in economy. The passenger behind us did not understand that and shook our chair saying we're reclining too much. We immediately brought the flight attendants in to mediate and deescalate the situation, and they didn't. The passenger behind us kept harassing my wife throughout the 8 hour flight. They should be better trained in this regard if this is the airline's business model and promise to passengers like us who review leg space and reclining angles before purchasing a fare on the airline.
The orthopedic sits, no room to move, no reclining, was horrible and because that I'm still in pain and aches in my whole body
Seats were uncomfortable. Lower back support would be nice. It was the usual for an airplane. Other than that, everything was wonderful. Even my kids said the food was good! Nice to get a blanket and set of earbuds.
Flight got canceled, took us 3 hrs in line to give us vouchers for hotel and meals, which was chaotic and then went to hotel and the voucher did not work at hotel, had to pay and apply for reimbursement and waiting for payment
Better than expected from a low cost airline! The food, seat and overall experience was great! I would fly with them again.
Food was terrible
We were there on time we checked in early online and when we got to the airport we only had one code ticket and not the other one, the people at the desk didn’t want to print the other ticket since we didn’t have it on the phone
Pros: All of the ground grew was excellent, I always travel with my service dog and they handled the process very professionally.
Cons: Over the phone service in trying to notify the airline that I was travelling with my service dog was ridiculous. I called multiple times, but nobody could understand me due to their limited English, and refused to put in a note in my booking because were insisting on a letter from a psychiatric doctor, which is not applicable. As per the French Bee (an most airline) regulations - this is a requirement for ESA and not service animals, on top of the fact my disability is not psychiatric. Result was no comment put on my booking, but fortunately the staff at the airport were very helpful and understanding.
Pros: I did not prepay for a meal, but the options available compelled me to buy. The meal was exceptional. The service was also 5-star and the seat was quite comfortable.
Cons: The flight was late.
On board French Bee flights, cabin baggage should not exceed 53x38x17cm. If your hand luggage is bigger, the French Bee assistance team will most likely ask you to pay extra for checked luggage.
French Bee offers direct flights to 7 cities in 4 different countries. Paris, Saint-Denis, and Los Angeles are the most popular cities covered by French Bee.
French Bee concentrates most of its flight operations in Paris.
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