Car rental at Hyannis Barnstable Airport

Car rental at Hyannis Barnstable Airport

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Hyannis, MA, United States - Barnstable
25 May — 1 Jun
Same drop-off
Hyannis, MA, United States - Barnstable
Wed 25.05
Noon
Wed 01.06
Noon
Driver's age:

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Hyannis Barnstable Airport car rental reviews and directory

Rated #1
National
Best rated
9 Excellent (2 reviews)
1 location in Hyannis Barnstable Airport
National
Locations in Hyannis Barnstable Airport
  • 9
  • 8
  • 9
  • 9
  • 9
Recent reviews
10.0 Excellent2020 Aug 19
That I got the convertible I wanted and not something equivalent to it.Having access to the location directly, as in an access to a phone number and not just a number for a call center. Also, debit cards with credit feature should be somehow allowed to be used as well not just major cc.
Rated #2
Enterprise
8.9 Excellent (8 reviews)
1 location in Hyannis Barnstable Airport
Enterprise
Locations in Hyannis Barnstable Airport
  • 8.7
  • 8.7
  • 9.2
  • 9
  • 8.7
Recent reviews
10.0 Excellent2019 Aug 29
The guy that helped me out was great. Everything was ready for me when i got there, will defitly visit again. ThanksThe peice could always be better !
9.6 Excellent2019 Jun 23
Yes both friendly and easyI called the local desk to see about adding a day, but no answer despite 3 attempts over 5 hours. So I called 800-number and call was a bit cumbersome with the service rep and the price was a bit high. Otherwise great all around. Yay Enterprise.
8.0 Excellent2016 Nov 26
I don't the blue light inside the circle around the speed . I want to reduce the beam down soft so the I see on the road . no way yo find the dial to turn down the blue light . That is all.
9.6 Excellent2016 Oct 03
Gas mileage and comfort. Rented to me with debit card. Thanks!Blind spots in car. Not your fault
Rated #3
Hertz
8.3 Excellent (26 reviews)
1 location in Hyannis Barnstable Airport
Hertz
Locations in Hyannis Barnstable Airport
  • 8.6
  • 8.1
  • 8.3
  • 8.4
  • 7.7
Recent reviews
10.0 Excellent2021 Aug 26
Excellent staff; excellent service.
6.0 Good2020 Oct 13
HYA Hertz were fine and helpful.PVD dropoff HERTZ was disinterested and didn't leave the booth. Perhaps afraid of catching COVID from customers? Prefer to have car checked by a liver person, to be sure NO damage, as you're holding $200 of my funds for just this reason. Don't hold the money if you cannot be bothered to look at the vehicle when it is returned. No damages from me, but I am disrespected and penalized for others' drivers damages when you cannot even be bothered to check -- Lazy personnel!
7.6 Good2020 Sep 07
Staff at Barnstable was very friendly and efficient. Drop-off in New York was a piece of cake.The car could have been cleaner and it smelled bad.
8.8 Excellent2020 Aug 03
Staff was super friendly
9.6 Excellent2019 Aug 25
I would like lower rates, not just with you but all other rentals.How abut a senior discount?
3.6 Mediocre2017 Dec 31
You get what they gotCar was clean.Reserved and charged for a full sized car. Told I was getting a full size car at the counter. The only cars that had were compact. We had to sit with bags on our laps for 10 hours because they wouldn’t fit in the trunk or at our feet. Needed to travel that day. Have to see if I can get my overcharge back. Don’t trust that you will get anything other than what they have on the 6 car lot.
8.4 Excellent2017 Nov 28
Hertz was great, vehicle not so muchEverything but the vehicle itself. Not a knock against Hertz. Just surprised a 2017 model was how inefficient and uncomfortable as it was.Surprisingly, the Yaris is not very efficient. You can only go 300 mi before needing to fill up. For a small car, I would expect a little better, especially with the "Eco" feature, whatever that means. Comfortability of the seats is real low. Definitely bring something for lower back support because this does not have it. You will be Hutton for certain within an hour of driving. This is just a review of the vehicle. Hertz was great!
6.4 Good2017 May 17
good car ...good pricethe car inside was clean..but with a very strong smell of cigarette.
4.0 Okay2017 Apr 20
As soon as there is a problem. Both Kayak and Hertz dont take responsibilities. Kayak says Hertz has to fix it and Hertz says Kayak has to fix it. I am very angry. I wanted to change the drivers name in my car rental with plenty of days in advance, but it was impossible to do it because of this ping pong responsibilty game between the companies. At the end they made me pay more, the forced me to pay an additional driver.
2.0 Mediocre2016 Oct 15
The office was closed when I returned the car, so I put my contract, keys, and gas receipt in the Dropbox. But instead of charging me for a one day rental, they charged me for three. And of course it takes 5-7 business days for my credit card to be refunded, but only one day to charge it.
Rated #4
Alamo
8.3 Excellent (18 reviews)
1 location in Hyannis Barnstable Airport
Alamo
Locations in Hyannis Barnstable Airport
  • 8.5
  • 8.7
  • 8.3
  • 7.9
  • 7.9
Recent reviews
1.9 Horrible2021 Jul 08
I have rented with Enterprise before and chose Alamo (not knowing they were together). Bad experience with Enterprise last time even though I have been a customer for many many years. When I picked up the car, nobody was there. I waited 15-20 mins. I was told where the car was, which was a good walk, and walked to the car myself and drove away. No inspection of the vehicle. The rental we received was too small even though we rented a Full SUV, 7 passenger-they gave us a Nissan Armada, which was a little dirty, had the new sticker still on part of the roof which we figured out because of the noise it was making. We lost the radio/navigation for awhile, then came back on. We had five of us plus luggage and lets just say the children (16-18) were not very happy. I believe I will be renting from a whole other company when I rent again. Last year when I rented from Enterprise, Plymouth location, they were not very accommodating and the time before that I had to trade that rental in for another one.
10.0 Excellent2020 Dec 28
Staff was friendly and quick, overall it was a quick East process
9.6 Excellent2020 Sep 21
incredibly painless process from pick up to return.Same old, same old. You get a cost estimate for the rental car, go to another site, and the cost of the car at the first site has doubled. Why is this considered good business?
7.2 Good2020 Jul 31
Customer service was very good overall.While the vehicle was clearly marked as a non smoking vehicle it was very obvious that one of the previous renters in fact smoked in the vehicle. I was hopeful the smell would dissipate but it never did over the 4 days we rented.
10.0 Excellent2020 Jun 08
Easy drop off. Excellent quality vehicle.
8.8 Excellent2020 May 16
The staff was very friendly and one reason I would come back. However, she was overwhelmed with customers. She was one person handling at least three customers while i was there. She maintained a friendly disposition though. In the middle of an epidemic, you need to be flexible and patient. The checkin process took a little while but given the environment, the staff handled it very well.See above
10.0 Excellent2020 Apr 30
Today was a very good day The lady was excellent and went out of her way The company is very lucky to have her
3.6 Mediocre2020 Apr 26
That the woman at the next counter was able to get me a vehicle despite reserving with Alamo, and there being no one at the Alamo counter.I reserved online, and was emailed instructions. I arrived at the airport location to pick up the vehicle only to find that there was nobody at the desk, and a sign up saying go to another location. The woman at the next counter said it was happening to a lot of people, and because I did not pre-pay, she was able to get me a vehicle from her company.
10.0 Excellent2019 Aug 23
Staff both pick up and drop off.
4.0 Okay2019 Jul 28
Staff was friendly but not helpful. Called at least 4 times during business hrs one day with no answer. Called second day & was put on hold 10 minutes as my phone battery ran out. Finally hung up. Returned car around 7:30am with no one at desk. Waited around 5 or 10 minutes & no one showed up.CONTINUED FROM ABOVE QUESTION. Received a call back several hrs after I left car saying the front bumper was misaligned. Something that was not apparent to me when I dropped the car off. If the attendant had been there during business hrs we could have reviewed the car together. His word/mine
Rated #5
Thrifty
8 Excellent (22 reviews)
1 location in Hyannis Barnstable Airport
Thrifty
Locations in Hyannis Barnstable Airport
  • 8
  • 8.1
  • 8.2
  • 8
  • 8.2
Recent reviews
8.0 Excellent2021 Apr 14
Yea
6.0 Good2021 Feb 27
Staff was friendy and helpful. Car was clean. Location of agency inconvenient. NOT AT AIRPORT as advertised.Thrifty was not located where advertised. Advertised that it was at the airport, NOT TRUE. Agency is located about 1 mile away from airport. I had to get a ride to pick up carand was dropped off at airport where agency was supposed to be and isn't. Had to wait till manager could come and pick me up. Very inconvenient.
2.0 Mediocre2020 Dec 02
Rental was for a commercial van and it was a bait and switch situation - instead of the van the only available vehicle was a Penske box truck. Vehicle had more than 100,000 miles, reeked of smoke and felt dangerous to drive.
4.0 Okay2020 Jul 28
Car was okNo Airport transportation need to be reinbursed
10.0 Excellent2020 Jun 18
Nothing was needs to be better was perfect
7.2 Good2019 Oct 14
New car and very cleanLocation
8.0 Excellent2019 Oct 07
easewent to barnstable airport but thrifty is not located at the airport
10.0 Excellent2019 Oct 01
Staff was very helpful and pleasant. When I picked up the car the woman at the counter took her time to help me understand about the tolls and to choose a route to avoid having to pay the high fees.
6.8 Good2019 Sep 24
Easy basic pick up drop offThe car was very dirty when I picked up
2.0 Mediocre2019 Jul 25
It was advertised there was a shuttle at the airport. There was no shuttle and never has been. I found another car at a vendor onsite, paid more and then spent 40 minutes trying to cancel my Thrifty rental. Had to drive to Thrifty to cancel in person. Never again.
Rated #6
Budget
7.5 Good (21 reviews)
1 location in Hyannis Barnstable Airport
Budget
Locations in Hyannis Barnstable Airport
  • 7.5
  • 7.9
  • 7.5
  • 7.6
  • 7.2
Recent reviews
10.0 Excellent2021 Nov 07
Good service, good car, fair price.
2.0 Mediocre2021 Feb 19
I didnt have a rental in Hyannis? can someone call me about this 401-954-1552
7.2 Good2019 Jul 07
Cleanliness of vehicleDrop off was challenging
6.8 Good2019 Feb 07
The problem is: I’ve made my reservation and the amount was about 80.00$. Yesterday I got the bill, it was 192.74$. Something wrong here.
4.0 Okay2018 Nov 18
Pleasant clerk
3.2 Mediocre2018 May 30
We returned the car via the after-hours drop-off - earlier than our rental was due. After checking our credit card statement we noticed that we had been charged an extra $100+ dollars. When I called to inquire, they had charged us for three extra days. Since there were no communications after the drop-off, we never would have known unless we checked the credit card statement. It felt underhanded and deceitful; I would not trust them again.
10.0 Excellent2017 Oct 09
All, nice car, good gas 29,000 on . Getting old for rent car?Smell inside maybe like smoking?
3.6 Mediocre2017 Aug 09
According to my father, who dropped off since I had to catch a flight, Budget is trying to charge me SIX TIMES the rate I accepted through Kayak. I will have to spend hours today trying to rectify.
8.0 Excellent2017 Jun 18
Car was new 5000 miles on it. Gas mileage was great.I thought cars are all non smoking cars. They ruined this car. It smelled of smoke real bad. I did not see none smoking stickers on it.
10.0 Excellent2017 Jun 15
Very nice local support - great behind the counter service. Helpful figuring out the car seat storage. personable and professional. highly recommend.
Rated #7
Dollar
7.1 Good (23 reviews)
1 location in Hyannis Barnstable Airport
Dollar
Locations in Hyannis Barnstable Airport
  • 7.4
  • 7.7
  • 7.2
  • 6.8
  • 7
Recent reviews
2.0 Mediocre2022 Jan 09
Desk was closed at scheduled pick-up time! No help by phone. Got lucky with a car from Avis.
10.0 Excellent2021 Nov 15
The staff at thr hyannis airport are always so very helpful as always very kind and also very understanding "Hertz rental has always been my rental for the last 5 years, I have tried other car rentals, The worse is "Entrprize. They were very rude and always rushing me to get to the next person in line, "Hertz has always took the time and understanding to make sure my rental was what i wanted and asked questions to help me "Thank you so much for the staff at the hertz rental
10.0 Excellent2021 Sep 23
The check-in was very easy, the vehicle was clean except for the windshield and the price was great.
1.9 Horrible2021 Jul 19
There were no cars available when I arrived at the counter, despite having made a reservation 3 weeks in advance. The woman behind the counter could offer no time estimate as to when she would have a car for me. It ended up becoming available an hour and a half after the reservation time.
10.0 Excellent2021 Jul 08
Picking up and taking to the car dealership and dropping off at location after returning the rental caar
2.0 Mediocre2020 Oct 22
NOTHING! 30min ride only to find out there is NO cars. Dollar rental is bankrupt.They could NOT confirm cars they don't have
9.6 Excellent2020 Oct 09
Ease of pick-up and return. Received a vehicle I would not normally drive but was pleasantly surprised.Priced a little high.
2.4 Mediocre2020 Sep 14
Waited hours after my set reservation time to actually get the car.
2.0 Mediocre2020 Jul 28
I did not use the car and called them a day before to get the reservation cancelled but they refused to do so and I was charged for a car that was never used.
10.0 Excellent2019 Dec 19
The staff was wonderful and very helpful
Rated #8
Avis
6.5 Good (10 reviews)
1 location in Hyannis Barnstable Airport
Avis
Locations in Hyannis Barnstable Airport
  • 7.3
  • 7.1
  • 6.7
  • 7.3
  • 6.9
Recent reviews
10.0 Excellent2021 Sep 05
Put the phone number on the key tag for the location of the Avis where the car was picked up.
10.0 Excellent2021 Aug 09
The best company, i am so happy with the service and the nice car . Thank you So much.
1.9 Horrible2021 Aug 05
It wasn’t an issue with Avis, they were helpful. The problem was with Kayak as I requested a rental on an island and they rerouted me to another island without notice. I arrived to the island I thought I had booked on and arrived to no rental reservation. Kayak should understand the area they are rerouting to or not get involved at all. Unfortunately Avis will receive a bad review for Kayak’s lack of accountability and knowledge.
2.0 Mediocre2021 Mar 22
Reservation booked through Kayak, 30 minutes before pick up got a call rental place is out of cars. Although they said they were sorry....
7.2 Good2017 Aug 11
Great in person, TERRIBLE ON PHONEIn person everyone as Avis was nice and helpful. They attended us quickly.We tried calling multiple times and had to wait 30+ min for them to find our reservation, and had both the customer service rep and his manager argue with us rather than explain the price difference when dropping off the car in a different location. Thy were unapologetic and talked to me as if I was stupid. Talking on the phone with Avis was a MISERABLE experience.
130 travelers who rented a car in Hyannis Barnstable Airport gave the car agency they used an average rating of 7.8

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