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Juneau Intl Airport car rental reviews and directory
Rated #1
Enterprise
Best Rated
9.1 Excellent (10 reviews)
1 location at Juneau Intl Airport
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Enterprise reviews
Car rental locations
Enterprise
Locations at Juneau Intl Airport
1873 Shell Simmons Dr Ste 104
+1 844 913 0745
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 20:00 |
| Thursday | 06:00 - 20:00 |
| Friday | 06:00 - 20:00 |
| Saturday | 09:00 - 20:00 |
| Sunday | 09:00 - 22:00 |
All Enterprise reviews
Enterprise reviews at Juneau Intl Airport
Rated #2
Alamo
8.9 Excellent (15 reviews)
1 location at Juneau Intl Airport
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Alamo reviews
Car rental locations
Alamo
Locations at Juneau Intl Airport
1873 Shell Simmons Dr Ste 104
+1 844 913 0743
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 20:00 |
| Thursday | 06:00 - 20:00 |
| Friday | 06:00 - 20:00 |
| Saturday | 09:00 - 20:00 |
| Sunday | 09:00 - 22:00 |
All Alamo reviews
Alamo reviews at Juneau Intl Airport
Recent reviews
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- Neutral
- Negative
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2.0
Pros: Original staff was good, but went back to speak with the manager and she was the rudest person I’ve dealt with. Our family will be avoiding the company because of her.
Cons: Manager could not have such an attitude over a suggestion to improve quality of service.
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10.0
Pros: Efficiency of the process
Cons: It was perfect
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10.0
Pros: Everything was easy.
Cons: Great service. No complaints.
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8.0
Quick Juneau trip
Pros: Service was quick and the car was clean. I was offered an upgrade to all wheel drive because of the ice and sleet outside, I appreciated that.
Cons: I don’t have any complaints, wouldn’t hesitate to rent again.
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8.8
Easy Rental
Pros: The pickup/dropoff was so easy, partly because I was the only customer at any of the counters. The agents were pleasant and helpful. The car (Ford Focus) was adequate for the class of car we chose.
Cons: The price seemed high compared to other rentals we've had over the years in other places. Could be because everything in Juneau is expensive. It was the least expensive of the options in Juneau, and was adequate for our needs. There's not a lot of distance to cover around there, so fitting 5 adults into a Ford Focus worked for us this time.
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10.0
Easy, no nonsense
Pros: Incredibly easy pickup with no up-sell. I was in the car almost as fast as I could have stepped in a taxi.
Cons: There are no negatives on the Alamo side. However, for some reason Kayak lists this vendor as being reached by a shuttle. It's not--you get your key by baggage claim and go a few steps to your car in the adjacent parking lot.
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10.0
Computer issue
Cons: My experience at the Juneau AK airport was excellent. The company's computer system created a lengthy hassle when I returned the car a little early and the clerk couldn't credit me easily because it was a prepay situation. The company needs to update its computer system.
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10.0
Pros: Efficiency of the process
Cons: It was perfect
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10.0
Pros: Everything was easy.
Cons: Great service. No complaints.
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8.8
Easy Rental
Pros: The pickup/dropoff was so easy, partly because I was the only customer at any of the counters. The agents were pleasant and helpful. The car (Ford Focus) was adequate for the class of car we chose.
Cons: The price seemed high compared to other rentals we've had over the years in other places. Could be because everything in Juneau is expensive. It was the least expensive of the options in Juneau, and was adequate for our needs. There's not a lot of distance to cover around there, so fitting 5 adults into a Ford Focus worked for us this time.
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10.0
Easy, no nonsense
Pros: Incredibly easy pickup with no up-sell. I was in the car almost as fast as I could have stepped in a taxi.
Cons: There are no negatives on the Alamo side. However, for some reason Kayak lists this vendor as being reached by a shuttle. It's not--you get your key by baggage claim and go a few steps to your car in the adjacent parking lot.
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10.0
Computer issue
Cons: My experience at the Juneau AK airport was excellent. The company's computer system created a lengthy hassle when I returned the car a little early and the clerk couldn't credit me easily because it was a prepay situation. The company needs to update its computer system.
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Rated #3
Budget
8.4 Excellent (22 reviews)
1 location at Juneau Intl Airport
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Budget reviews
Car rental locations
Budget
Locations at Juneau Intl Airport
1873 Shell Simmons Drive
+1 907 790 1086
| Monday | 06:00 - 20:00 |
| Tuesday | 06:00 - 20:00 |
| Wednesday | 06:00 - 20:00 |
| Thursday | 06:00 - 20:00 |
| Friday | 06:00 - 20:00 |
| Saturday | 06:00 - 20:00 |
| Sunday | 06:00 - 20:00 |
All Budget reviews
Budget reviews at Juneau Intl Airport
Recent reviews
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- Neutral
- Negative
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10.0
Pros: staff at budget in Juneau are awesome.
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2.0
Cons: Had a vehicle to rent
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10.0
Great experience, start to finish!
Pros: - Fair price - Quick, professional pickup & dropoff - Clean car - Auto-Start was a bonus
Cons: Tires were all weather, not winter.
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6.4
Pros: Expensive
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10.0
Pros: Everything went smoothly, car was great!
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10.0
I don't always use the work redonkulously but when I do...
Pros: Redonkulously fast, great service at the desk! Redonkulously.
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10.0
Great servuce!
Pros: The employees were very eager to please. Got me right through tge paper work and into my car.
Cons: They had said for me look over the car for any scratches bigger than a dollar bill. So I did and found one one the rear left quarter panel. It was not noted on my form, so I went back in and told them. They had added the scratch on their copy while I was outside. So I had them fix my form so I would not be liable for this scratch. Just a little more care on the paperwork is needed. Thanks.
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8.0
Quick and Easy
Pros: The vehicle was in good condition mechanically which made operating it enjoyable. It also had modern features such as a backup camera and USB/Bluetooth ports which were convenient.
Cons: I ordered a midsize - they ran out. I was upgraded for 'free' BUT an SUV uses more fuel and thus was less econimical once I had to refill the gas tank. An SUV is also bigger. There was no step bar. As a 5'0 woman I felt like I had to polevault to get into the Toyota 4runner. Also, there was a bottle of apple cider vinegar in the armrest compartment from the previous user. Lastly, there was no windshield fluid. I had to stop at a service station to clean my windows manually.
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4.0
Pay a little extra for a lot more.
Pros: They had a vehicle available.
Cons: Rude and aggressive customer service at the airport kiosk, interior of vehicle was dirty & had trash left in it, was given different information on three separate occasions in regard to reserving an AWD vehicle, and then blamed for not reserving the right vehicle. Because there are a handful of other companies to choose from I’d recommend saving yourself the frustration and wasted energy on dealing with the employees who could care less about your needs and business.
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4.0
Piece of junk
Cons: The heat only worked on max and the tires were horrible on snow.
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10.0
Pros: staff at budget in Juneau are awesome.
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10.0
Great experience, start to finish!
Pros: - Fair price - Quick, professional pickup & dropoff - Clean car - Auto-Start was a bonus
Cons: Tires were all weather, not winter.
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10.0
Pros: Everything went smoothly, car was great!
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10.0
I don't always use the work redonkulously but when I do...
Pros: Redonkulously fast, great service at the desk! Redonkulously.
review from
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10.0
Great servuce!
Pros: The employees were very eager to please. Got me right through tge paper work and into my car.
Cons: They had said for me look over the car for any scratches bigger than a dollar bill. So I did and found one one the rear left quarter panel. It was not noted on my form, so I went back in and told them. They had added the scratch on their copy while I was outside. So I had them fix my form so I would not be liable for this scratch. Just a little more care on the paperwork is needed. Thanks.
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2.0
Cons: Had a vehicle to rent
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6.4
Pros: Expensive
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4.0
Pay a little extra for a lot more.
Pros: They had a vehicle available.
Cons: Rude and aggressive customer service at the airport kiosk, interior of vehicle was dirty & had trash left in it, was given different information on three separate occasions in regard to reserving an AWD vehicle, and then blamed for not reserving the right vehicle. Because there are a handful of other companies to choose from I’d recommend saving yourself the frustration and wasted energy on dealing with the employees who could care less about your needs and business.
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4.0
Piece of junk
Cons: The heat only worked on max and the tires were horrible on snow.
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Rated #4
Avis
8.3 Excellent (16 reviews)
1 location at Juneau Intl Airport
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Avis reviews
Car rental locations
Avis
Locations at Juneau Intl Airport
1873 Shell Simmons Drive, Suite 5120
+1 907 789 9450
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
All Avis reviews
Avis reviews at Juneau Intl Airport
Recent reviews
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6.0
Pros: Staff was great. Super easy drop off.
Cons: Clean your cars. Spent 30 min waiting for the inside of the windows to defrost. Covered in salt from the roads. Could have used an interior wipe down.
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2.8
Cons: The car was a POS.
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8.0
Pros: Car was what we needed
Cons: In Juneau an ice scraper is an absolute requirement. The car did not have one
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10.0
Pros: The staff came out and cleaned the snow off the car and showed us where the scrapper and things were in the car. Fast, friendly service.
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8.4
Pros: Clean car. Easy last minute reservations. Easy to pick up.
Cons: Car kinda smelled like cigarette smoke. And, I never received a receipt for my rental since I had to return it when no one was at the desk (early, early AM).
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7.6
Could have bought a car for the week for the price
Pros: Everything was great, except the price was unreasonably high. I'm told it was due to the cruise ships being in port, but most cars were not rented.
Cons: The price.
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8.4
Fast and Courteous Service
Pros: Hassel free Good quality vehicle Easy pick up Easy to extend rental
Cons: Cost seemed somewhat higher than what was quoted.
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8.0
Pros: Car was what we needed
Cons: In Juneau an ice scraper is an absolute requirement. The car did not have one
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8.4
Pros: Clean car. Easy last minute reservations. Easy to pick up.
Cons: Car kinda smelled like cigarette smoke. And, I never received a receipt for my rental since I had to return it when no one was at the desk (early, early AM).
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7.6
Could have bought a car for the week for the price
Pros: Everything was great, except the price was unreasonably high. I'm told it was due to the cruise ships being in port, but most cars were not rented.
Cons: The price.
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8.4
Fast and Courteous Service
Pros: Hassel free Good quality vehicle Easy pick up Easy to extend rental
Cons: Cost seemed somewhat higher than what was quoted.
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Rated #5
Hertz
7.6 Good (1 review)
1 location at Juneau Intl Airport
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Hertz reviews
Car rental locations
Hertz
Locations at Juneau Intl Airport
1873 Shell Simmons Dr.
+1 907 789 9494
| Monday | 06:30 - 22:00 |
| Tuesday | 06:30 - 22:00 |
| Wednesday | 06:30 - 22:00 |
| Thursday | 06:30 - 22:00 |
| Friday | 06:30 - 22:00 |
| Saturday | 06:30 - 22:00 |
| Sunday | 06:30 - 22:00 |
All Hertz reviews
Hertz reviews at Juneau Intl Airport
Recent reviews
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Car rental locations
Easirent
Locations at Juneau Intl Airport
Juneau International Airport
| Monday | 00:01 - 23:59 |
| Tuesday | 00:01 - 23:59 |
| Wednesday | 00:01 - 23:59 |
| Thursday | 00:01 - 23:59 |
| Friday | 00:01 - 23:59 |
| Saturday | 00:01 - 23:59 |
| Sunday |
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Car rental locations
National
Locations at Juneau Intl Airport
1873 Shell Simmons Dr Ste 104
+1 844 913 0742
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 20:00 |
| Thursday | 06:00 - 20:00 |
| Friday | 06:00 - 20:00 |
| Saturday | 09:00 - 20:00 |
| Sunday | 09:00 - 22:00 |
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Car rental locations
Sunnycars
Locations at Juneau Intl Airport
Shell Simmons Dr 1873
Car rental locations at Juneau Intl Airport
Top tips for renting a car at Juneau Intl Airport
- Book your rental car at Juneau Intl Airport at least 1 day before your trip in order to get a below-average price
FAQs about renting a car at Juneau Intl Airport
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