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Key West hotels near Mallory Square
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Best Key West hotels near Mallory Square
Located in Key West Historic District, this spa resort is steps away from Ripley's Believe It or Not, Duval Street and Mallory Square. Key West Shipwreck Museum and Key West Aquarium are also within 5 minutes.
Overall 8.8 Excellent
Based on 185 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: My visit was due to a wedding I attended at the resort. Location was beautiful.
Cons: Overall the staff were helpful, kind and considerate. The room housekeeper did not understand English and I was unable to get items requested of her.
Excellent
8.3
Pros: Pool is awesome. Nice rooms. Location is also great.
Cons: A little difficult to navigate hotel.
Excellent
10.0
Pros: Great location on Duval at Mallory Square waterfront.
Excellent
8.2
Pros: Attentive and responsive staff.
Cons: The 4:00 am rooster, friendly bird but took his wake up service very seriously. Being located at Mallory , the 5:30 am dumpster collection finished any further attempts to remain in the comfortable bed. Great facility, noisy location.
Excellent
10.0
Pros: Wonderful view from the room of sunset island and sunsets, awesome pool with great drinks and bartenders that'll bring them to you in the pool, great staff, very helpful and knowledgeable, loved every minute of staying here!!!
Cons: Leaving
Situated in Key West, this golf hotel is within 3 miles (5 km) of Key West Harbour, Robbie's and Lower Keys Medical Center. Key West Golf Club is 2.1 mi (3.4 km) away.
Overall 8.7 Excellent
Based on 1,633 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Good
7.7
Excellent
10.0
Pros: Amazingly clean and well-maintained with a friendly staff. We were in Building 4 with an ocean view, not overlooking the swimming pools (there are six!) and the marina. Building 4 is quiet and peaceful and the balcony with a table and two chairs was comfortable. Food and service were good although I expected the Yellowfin Burger to be a Yellowfin Tuna Burger rather than a hamburger. The hourly free shuttle into central Key West is convenient; apparently it is a good idea to get on the shuttle list for afternoon/evening rides because everyone wants to go downtown for a sunset dinner.
Cons: Towels are not available at the swimming pools after mid-afternoon; take towels from your room. We sat at a table under the umbrellas outside the Yellowfin Bar & Grill in the afternoon and were completely ignored by the servers; somebody passing by could have stopped by to say "You have to order at the bar". The mandatory resort fees are high.
Excellent
10.0
Pros: From beginning to end, our stay was phenomenal. This staff is professional and courteous. The resort community itself is gated with someone staffing the gatehouse. You must use your room key to renter the community. Room service is fast and the food options are good. They knock and drop it at the door. When we checked out we still had the use of the resort for the day which included kayaks, paddle boards and the pool. They also had jet skis and bicycles available. A friend of mine and I both brought our teenage girls and they loved it as well. In addition to the amenities, they also have outdoor ping pong, as well as a giant outdoor chess board and connect four.
Good
6.2
Pros: the settings, the pools, it was clean and keep well
Cons: when booking online disclose all the hidden charges, they advertise a reasonable rate then hit you with high parking fees, then high resort fees, i could have stayed in a better place if i had known the true cost. and they don't disclose till you show up and can't cancel your reservation. i call that a bait and switch.
Located in Old Town, this hotel is steps away from Custom House Museum, Duval Street and Mallory Square. Key West Aquarium and Key West Shipwreck Museum are also within 5 minutes.
Overall 8.5 Excellent
Based on 1,468 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
6.5
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
8.5
Pros: Location, shower, staff, surrounding restaurants, bars, shops and amenities
Cons: 3 roaches + checked into a dirty room....but staff made it right.
Excellent
10.0
Pros: location excellent!
Cons: didnt have enough time there
Located in Key West Historic District, this bed & breakfast is within 1 mi (2 km) of Duval Street, Ernest Hemingway Home and Museum and Key West Lighthouse and Keeper's Quarters Museum. Higgs Beach and Key West Butterfly and Nature Conservatory are also within 1 mi (2 km).
Overall 8.5 Excellent
Based on 603 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Excellent
9.1
Pros: The staff was very attentive and accommodating. There was a covered area we could lock our bicycling equipment up. The pool with jacuzzi jets was nice after a long day of biking.
Cons: The window unit AC was a bit loud but couldn't have been avoided because the room did not have central AC. After the first night we were accustomed to it. We stayed in the Kirkland room which pictures of it online show it being paint a red color. The innkeeper informed us that was old pictures. The room is actually a calming light blue with a "Tommy Bahamas" vibe to it. Much better than what was pictured. Breakfast included bagels, coffee, fruit, juice, and yogurt. There is a nice patio with shade to eat breakfast under and mingle with other guests should you wish too. Was a quiet inn and did not see or hear any loud noises or parties. I would say couples or families would be best suited at this inn. I would definitely return. We were about a 15-20 minute walk to Duval Street. Parking is a bit tight but there is nearby on street parking. The Peruvian restaurant directly across the street was an added bonus. The food was delightful.
Excellent
9.7
Pros: We loved the size of the room and the amenities of the house! So perfect for such a hot weekend in Key West. We will definitely be coming back!
Cons: It was a little loud by our room because we were on the first floor by the entrance. Maybe next time we will pick a room farther away from the entrance!
This family-friendly Key West resort is located on the waterfront, within a 10-minute walk of Duval Street, Mallory Square and Key West Shipwreck Museum. Key West Aquarium and Harry S. Truman Little White House are also within 10 minutes.
Overall 8.4 Excellent
Based on 527 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.0
Good
6.5
Pros: Pool area nice.
Cons: Low price/quality. Expensive.
Located in Key West Historic District, this beachfront resort is in the city centre, just steps away from Ripley's Believe It or Not, Key West Shipwreck Museum and Mallory Square. Key West Aquarium and Red Barn Theater are also within 5 minutes.
Overall 8.3 Excellent
Based on 449 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Didn’t have breakfast. Bed was rather firm.
Cons: Nothing
Excellent
9.7
Pros: We had a problem with are air conditioner. They dispatched an in house maintenance person. He explained that the unit was frozen an they would get a HVAC specialist asap. The unit was up an running the next morning. This all happened Sunday eve around 7pm. We were compensated for our troubles. .
Good
6.2
Pros: Location is great. Close to everything but the way property is set up quiet at nite and exclusive during day. Also gives you access to Southern Most area via their B and B. Staff at beach were wonderful and very courteous and hardworking.
Cons: Kyack asked would I prefer a room with better view or more space and extra towels I received none of the above. Room service cleaning was very late in day. There were days I did not think they would show at all.
Excellent
9.4
Pros: Room was very neat, clean and comfortable. I loved the water pressure in the shower! LOL. I think the bathroom needs a fan, but that’s just me. The staff was awesome. Always a greeting coming in and out. The free shuttle was nice, but it would have been better if it took us back to the ferry.
Cons: The price. All in all, it ended up costing us over $700 for one night and this was a room without a view and with a “lanai” that was more of a very, mini balcony. Keeping in mind when you are in Key West, you don’ t spend much time in your room, I can complain that much - just next time I won’t book such a nice place :)
Located in New Town, this hotel is within 3 miles (5 km) of Key West Golf Club, Higgs Beach and Duval Street. South Beach and Smathers Beach are also within 3 miles (5 km).
Overall 8.2 Excellent
Based on 1,512 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: Excellent and magical place! You can breathe the air of the Havana of the 50’s. Good food service and drinks!
Excellent
8.0
Pros: The shuttle is very convenient.
Cons: The staff was bribing everyone with free drinks to write trip advisor reviews. Had random gratuity charge added to my bill which I requested to be removed.
Excellent
9.7
Pros: Pool was great (look out for the resident iguana's), hotel was very clean, and a nice bar and "food truck" for dining.
Cons: If I had to complain, the doors didn't seal well
Mediocre
2.0
Toliet was back feeding from the washroom machine room, causing the toliet to bubble outside of the toliet and leaving hair and other items from the wash machine. Maintenance explained this is a known issue and the front desk personel ignored me when I was explaining this room shouldn't be used.
Located in Key West Historic District, this hotel is within 1 mi (2 km) of Mallory Square and Florida Keys National Marine Sanctuary. Southernmost Point is 1.3 mi (2.1 km) away.
Overall 8.3 Excellent
Based on 51 reviews
All
- All
- Young couples
- Couples
- Groups
Excellent
9.7
Excellent
9.7
Excellent
8.0
Excellent
10.0
Pros: The staff was very welcoming and helpful. Extremely relaxing and beautiful place. It was brand new, clean, and luxurious!
Cons: Nothing
Excellent
9.4
Pros: The location is very convenient to the waterfront and west end of Duval. Nice pools with a fully stocked bar and restaurant next to the pools.
Cons: Price wise a far bit on the high side, but its KW.
Good
7.1
Pros: Room
Cons: Too expensivee
Excellent
8.8
Pros: Location was perfect to marina where my son’s wedding was held.
Cons: Hotel was expensive and they still charge $35 a day for parking. The breakfast was expensive and not very good.
Excellent
9.7
Pros: Beautiful property, Excellent staff, great location,
Excellent
10.0
Pros: The Marker is a new build hotel in historic downtown Key West. It has a clean, modern feel with colors of white and blue. Landscaping everywhere makes you feel removed from the downtown craziness. My room was quiet, cool (too cool, I had to adjust the thermostat), and comfortable. I could have moved in I loved it so much, and the staff was very helpful. The salt water pools are great for light swimming, soaking, and day drinking.
Cons: I cannot think of anything!
Excellent
8.0
Cons: Not so many fees. We arrived an hour early to check in and they wanted to charge us $40.
Excellent
10.0
Pros: Loved the location. Near the marina. Near Duval Street.
Cons: Resturant hours during the summer were limited. Nobody cares. Restaurants are everywhere.
Excellent
10.0
Pros: The hotel was amazing, very clean, quiet, friendly staff, great location, wonderful landscaping, clean salt pools. We really enjoyed our stay. This was the best place we have stayed in key west so far. We will return.
Cons: My only suggestion is to watch for those extra fees (resort fee, parking fee, room amenities...). It was a bit much on top of the already expensive cost per night.
Excellent
9.7
Pros: Nice facility with helpful staff. Most activities are within walking distance. Nice pool and lounge areas.
Good
6.8
Cons: Very new hotel. As such they have not worked the kinks out of the system yet. When the toilet was broken and we had to switch rooms it took hours of them running around and me talking to people to do so. Then when I talked to management the next day they would only give my a pittance of a discount on the next nights stay. We missed our dinner... I was upset. It should be a comped night no questions asked for what we went through.
Excellent
10.0
Pros: We loved the pool bartender, Tom. He was very attentive and a great guy. Everyone was very friendly and the hotel was kept very clean.
Excellent
9.7
Pros: Lovely property
Cons: Mediocre food at pool Good service but they should improve their recipes
Located in Key West Historic District, this romantic hotel is steps away from Key West Film Society and Duval Street. Mallory Square and Harry S. Truman Little White House are also within 10 minutes.
Overall 8.3 Excellent
Based on 27 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Located in Key West Historic District, this guesthouse is within a 15-minute walk of Duval Street, Key West Aquarium and Harry S. Truman Little White House. Key West Shipwreck Museum and Ernest Hemingway Home and Museum are also within 15 minutes.
Overall 7.8 Good
Based on 1,529 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Excellent
9.4
Pros: Cool atmosphere
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.0
Pros: Everything was great except the sleeping arrangements, had 4 single beds.....if your a couple then it's not the place if you plan on sleeping together.
Cons: Sleeping arrangements
Excellent
10.0
Pros: Loved everything about this place. I will definitely be coming back. The staff is great from the moment you check in. Highly recommend to anyone.
Excellent
10.0
Pros: The location is great! Just a short walk to all the highlights of Key West. The staff was warm and welcoming and the rooms are comfy
Cons: We were there on the Monday of Memorial Day. It’s a bit noisy as our beds were so close to the entry door but they close the pool promptly to alleviate the late nite part crowd Parking can be a little difficult but we got lucky w this.
Excellent
10.0
Pros: The rooms super modern and clean. All adult a super plus! Multiple pools. Definitely felt catered to. They had beach towels on every lounge chair around each of the pools. Those towels seem to magically be replaced after someone removed one. I am going back to key west and I am staying here!!
Cons: Breakfast had hard boiled eggs I wasn't in the mood for them but the breakfast was great. (This is more of a me problem not really a flaw of the hotel.) there was no parking however there is no parking in key west. It's just a fact again not a flaw of the facility.
Excellent
10.0
Pros: We spend 2 nights there and wish we could stay longer.
Situated near the airport, this resort is 1 mi (1.7 km) from Fort East Martello Museum and Gallery and within 3 miles (5 km) of Smathers Beach and Key West Harbour. Key West Art and Historical Society and Key West Golf Club are also within 2 miles (3 km).
Overall 7.8 Good
Based on 819 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.5
Excellent
10.0
Pros: The beds are super comfy. The food from room service was great.
Good
7.7
Cons: Floor level. Could not use.
Excellent
8.8
Excellent
8.2
Pros: Employees were very professional.
Cons: Air conditioning inside rooms are very noisy. Asked the front desk about that with response all rooms are like that. Needs some attention to fix that problem.
Excellent
9.7
Pros: Friendly service,clean room,nice pool.Shuttle to airport
Cons: I didn't have a balcony
Good
6.8
Pros: Free shuttle to the town Quiet location
Cons: Expensive but its Key West Rooms a little dated Pool is small, but not crowded when I was there
Excellent
8.2
Pros: Hourly shuttle to downtown
Cons: More searing available around the pool area
Okay
4.0
Pros: The bed
Cons: Expensive restaurant...$14.95 breakfast buffet with no other option unless you asked. "handicapped room" had no grab bar for getting out of the shower or beside the standard height toilet. Room needed sprucing up. Balcony door often stuck and was hard to open and also there was a three inch high ledge going out the door that was easy to trip over.
Good
7.1
Pros: friendly & helpful shuttle drivers to downtown & staff was friendly &helpful
Cons: you don't get Hilton Honors points even for incidentals when booked through a 3rd party, that was a major fail
Excellent
9.7
Pros: Pool area, rooms, clean.
Excellent
8.8
Pros: Heated pool and very hot hot tub
Cons: Music from pool area was very loud in evening and you need new speakers.
Excellent
10.0
Cons: Reserved 2 rooms but when checking in the hotel showed only 1 room was reserved. Hotel staff had to scramble to accommodate us.
Excellent
8.5
Cons: The cabanas seemed to need a little upgraded. Starting to see some wear and tear.
Excellent
8.2
Pros: Great location as close enough to everything but enough distance to get out of traffic/congested areas. Room was comfortable and large enough for a family of 4. Grateful for the mini fridge and microwave. Went to grocery store so we could at least have some food in our room. Would stay again.
Cons: Pool water was very warm and located with with hardly any shade. Could have misters out there to help with the extreme heat.
Nestled on the beach, this Key West hotel is within 3 mi (5 km) of Key West Golf Club, Smathers Beach and Key West Harbour. Lower Keys Medical Center and Fort East Martello Museum and Gallery are also within 2 miles (3 km).
Overall 7.7 Good
Based on 420 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Good
6.0
Cons: 4 pm check in, tile in bathroom was very slippery resulting in a fall, no counter space in the bathroom.
Excellent
10.0
Excellent
9.1
Excellent
8.0
Excellent
10.0
Excellent
9.1
Excellent
8.5
Excellent
10.0
Good
6.3
Pros: Liked the room
Cons: Did not like the staff. Not friendly at all. Very rude.
Excellent
10.0
Pros: I didn’t need to leave the hotel. Pool, hot tub, excellent restaurant. Prices were very reasonable for the area. Very nice rooms.
Cons: Employees of the restaurant appeared to be uniformily grumpy. Everyone else was really nice. Not really a beach. Waterfront yes but the beach was maybe 20’ wide.
Excellent
10.0
Pros: The staff was great and everything was perfect. I truly enjoyed my stay.
Excellent
9.3
Pros: Shuttle service was very convenient and helpful. Ron was an excellent driver who cares about his passengers. Check in and check out was easy as pie. Our room was spotless, as if Danny Tanner lived there himself.
Cons: Parking fees are a bummer. I was sad when I heard the news. Our view from our room was a construction site...so we had to use our imaginations to see what was not there. A security guard made us uncomfortable by staring at my wife's beautiful legs. There needs to be more lizards and iguanas on the property.
Excellent
9.7
Pros: Convenient parking. Easy check in. Dinner in the restaurant was very good. I did not venture about as was a quick one night business visit, but the grounds are pleasant, secure. Very comfortable bed.
Cons: A bit expensive for a single with parking lot view and strange, shared entry foyer. I guess it is meant as a sort of adjoining room for a larger group. Every time the neighbor came and went it was two slammed doors. The doors are real loud when they close. I felt self conscious and tried to close them more quietly when I cam and went.
Excellent
10.0
Pros: The rooms were beautiful, thought it was a bit pricey for not an oceanview. Loved getting champagne upon check in and the free shuttle into town.
Mediocre
2.6
Pros: nothing.
Cons: expensive poor facilities far from town poor service would never go back.
Excellent
10.0
Pros: The hotel was awesome i felt like if i was at home. I didnt like it i love it. I literally loved everything about the hotel. I would recommend it to everyone. I would stay here everytime i come to key west.
Good
6.8
Pros: The room was very nice and luxurious. The hotel overall was clean and the staff was very friendly. Parking was convenient.
Cons: Everything was and extra charge ie parking and breakfast. The "beach front" wasn't an ocean access which was very misleading. It was located far from most of the activities in Key West.
Okay
4.6
Cons: I don't see how this is one of the most luxurious hotels in Key West. I felt completely nickled and dimed on top of the extremely high rate for the hotel. They even try to add on a donation to an undisclosed non-profit -- granted it's a minimal donation but a customer shouldn't have to opt out of giving a donation. The parking fee, considering you're so far from Duval Street, is ridiculous and is over $21 after tax. The set-up of the rooms is far from comfortable -- a common entrance for 2 different rooms, which exacerbates the noise made by your neighbor. Furthermore, so much construction was going on around the hotel that we literally had to call the hotel to find out how to enter -- they then informed us that we had to enter through Hyatt's parking lot. I honestly couldn't wait to check out, but even that caused problems as they made me wait in line for 25 min since they only had one person working the desk. Steer clear of this hotel.
Good
7.0
Pros: Location, pool and beachfront.
Cons: The room wasy way overpriced considering there was no view and that it was not a suite.
Good
6.2
Pros: The staff were very accommodating and helpful
Cons: Due to an event in Key West we payed 400$/night which was very expensive! The hotel would have been a great value for 150-200$/night
Mediocre
2.0
Pros: comfy bed
Cons: no windows really ugly far from town too expensive far better options
Excellent
8.0
Pros: Room Clensines Service Happy hour Pool Hot tub
Cons: $20 parking per night
Excellent
10.0
Pros: Very nice grounds right on the water. Pool, Jacuzzi and beach area were great. Shuttle provided to Duval which is a great value. Taxis would have been $40+. Nice restaurant and great staff
Excellent
10.0
Pros: Fine location; dependabe aieport and downtown shuttle; excellent room amenities such as mattress, linens, towels,
Cons: Parking was in a ground level garage; our room was on the 4th floor.
Excellent
9.4
Pros: Less than 3 min from key west airport! The hotel provides free shuttle to and from airport. We arrived airport and I called them and they were there in less than 10 minutes! The shuttle to take us back ran every half hour w/o a reservation. The pool is saltwater, clean, and nicely laid out to have a great cross breeze to beach if you don't want to get in the water your comfortable in lounge chair.
Cons: We stayed in a standard king room, which was fine size for us (without cooking amenities). What wasn't great was that it was on 1st floor which is adjacent to N. Roosevelt Blvd, so the traffic can be loud and wake you up.
Okay
5.7
Pros: Location was good
Cons: They are doing construction and cutting tile 9 to 5 during the week next to the pool. Should have let us know in Advance. Could not use pool or beach all day due to noise
Good
6.0
Cons: You have to pay for parking, the beach is nothing to rave about and mostly weeds and grass. The rooms are super tiny. To me the hotel seems appropriate as a 3 star hotel. Good thing is close to downtown and shopping.
Located in New Town, this hotel is within 2 miles (3 km) of Higgs Beach, Duval Street and South Beach. Key West Butterfly and Nature Conservatory and Ernest Hemingway Home and Museum are also within 2 miles (3 km).
Overall 7.5 Good
Based on 1,294 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Good
7.3
Excellent
8.8
Pros: location and breakfast was pretty good...
Cons: the room was a little warm for me...i set the thermostat to 68 degrees and the temp never dropped below 73 degrees...
Excellent
10.0
Pros: The pool area was beautiful . It made you feel as if you were in the islands. There was plenty of comfortable seating including cabana style loungers to enjoy. All the staff helpful and pleasant . At the breakfast buffet the staff walked around to refill coffee, clear your tables and offer newspapers. There was plenty of free parking on site and rentals of motor bikes and bicycles.
Good
6.5
Pros: Breakfast was fantastic
Cons: Pool was way too cold for swimming. I doubt that it was heated at all! I booked this hotel because of the heated pool!
Excellent
10.0
Pros: It's our second time staying here and we loved our stay. It's on the north side of the key but only an 8 min drive to Duval. The staff was attentive and the pool is a nice size and always maintained. The rooms are spacious with comfortable beds, fridge, microwave, coffee machine, and ironing supplies--all you can need! The price for value is what keeps bringing us back. It's on the more affordable end, especially during non-peak weekends. Parking is free and they also don't have resort fees, which is a huge plus. Incidental hold was only $20/night as well. Overall great experience!
Cons: It can be a bit noisy as the rooms aren't too sound proof. We were awaken both days by people in the next room or in the hallway.
Excellent
10.0
Pros: Room was clean, comfortable and fully equipped with necessities.
Good
6.8
Pros: Continental breakfast is always a great way to start off your day at any hotel, wished the selection was better but at least the coffee was always hot. Beautiful pool area lots of seating but the tiki bar's food selection was also a bit limited. A lot of people were receiving noise complaints at the pool and rooms at 2 PM.... Its Key West so if you're planning on wanting peace and quiet you should probably stay in Marathon, and not blame the hotel for your poor choice in vacation destination...
Cons: Parking is quite a problem at this location and forcing some people to park in random lots nearby, which is never a good idea in the Keys. The ice machines never seemed to be working well. The rooms are also very small, actually uncomfortable for 4 people to be in a room with two double beds. Most likely would stay here again, but not my first choice.
Good
7.1
Pros: The hotel definitely met our expectations. the facilities and rooms were impeccably clean. The room was a nice size and the bed was very comfortable. Location is perfect for families and couples looking for a quiet and relaxed stay.
Cons: The staff's customer service was extremely underwhelming. Front desk agents were sweet but very young and it reflected in the level of service and professionalism expected in the hospitality industry. Housekeeping had the worst attitudes anytime we requested anything as if we were inconveniencing them, they would scoff at any question! We were running a little late to the complimentary breakfast but willing to grab anything still out—the lady picking up literally pulled baskets of bagels away from us and rolled her eyes when we asked where we can could find cream cheese. I was shocked at how ugly her attitude towards us was when we are guests spending A LOT of money to stay at their locations and were very respectful towards her.
Located in Key West Historic District, this spa hotel is within a 10-minute walk of Duval Street, Harry S. Truman Little White House and Mel Fisher Maritime Museum. Key West Aquarium and Key West Shipwreck Museum are also within 10 minutes.
Overall 7.4 Good
Based on 688 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.1
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.8
Good
7.4
Good
7.7
Excellent
8.0
Excellent
9.1
Excellent
8.0
Excellent
10.0
Okay
5.7
Pros: The hotel is very centrally located, and has a nice lobby and bar, and the pool area looked good for families
Cons: The room had no window and was extremely dark. Light bulbs were burned out and the bedspreads were very dingy and dirty looking. For the money I paid, this was extremely disappointing.
Okay
4.5
Pros: Good location, easy parking.
Cons: Blood-stained pillow case, stained sheets, broken window treatments, loose shower fittings, ill-fitting shower curtain, etc.
Excellent
8.0
Pros: Location was perfect!
Cons: Check in was a bit rocky, after that everything was terrific.
Excellent
8.6
Pros: Comfortable room with couch (instead of the usual table & chairs), nice decor (shutters instead of blinds, marble bathroom vanity). A short walk to Mallory Square and many good restaurants.
Cons: Construction was in progress on facade, so had to use side & back entrances, but noise wasn't an issue.
Excellent
10.0
Pros: Very professional
Cons: Small bathroom
Excellent
10.0
Pros: Our room was charming and tastefully decorated--very Key West. Extremely quiet. Nice rooftop pool.
Mediocre
3.7
Pros: not much
Cons: very tiny, tiny bathroom. window was to look out at Duval street. impossible. rooms to small. stayed with because was a Crowne Plaza. was the worst one ever because of size and no BKF included. only friendly staff was the valet, probably for the tip. no thank-you, have a good day from from desk when checked out
Mediocre
3.4
Pros: Rooms are small, over priced, front desk made us stay in lobby for an hour before checking in, (from 3:00 until 4:00) we were booked 2 weeks in advance.
Excellent
10.0
Pros: We thoroughly enjoyed our stay. The amenities and staff were outstanding. The location to all the hot spots in Key West was so convenient. We couldn't have asked more more. It made our wedding getaway that much more pleasurable.
Cons: There was nothing that we didn't lik .
Good
7.1
Pros: Location was right in the entertainment district
Located in Old Town, this beachfront resort is in the historical district, just steps away from South Beach and Duval Street. Higgs Beach and Southernmost Point are also within 15 minutes.
Overall 7.3 Good
Based on 185 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.2
Okay
4.0
Cons: Dirty rooms and no ocean view with unfriendly staff!!!
Excellent
8.0
Pros: After we upgraded to a room with Ocean view the experience was wonderful.
Cons: The Key West View room we originally booked had an awful view of mostly other rooms, balconies, concrete and car park. You could see a bit of ocean from one corner of the balcony but to call that a room with a view was an exaggeration. We had to upgrade to get a nice view. The move to Ocean View room was expensive but totally worth it.
Good
6.0
Pros: Ive stayed here before and had an excellent experience, which was what prompted me to return. Unfortunately, this time did not meet my expectations of a Waldorf property. Upon arrival there was not a single employee outside the hotel. I unloaded all luggage myself. There's NO ramp at this hotel, so i had to lug every suit case up the stairs. Sweating in a suit and arms full of bags and suit case handles, a customer sitting in the lobby ran out to hold the door for me, and even said, "wow, you'd expect more from the Waldorf" to which i said, "you read my mind." The front desk attendant was polite and informed me that valet was at a staff meeting and she did help me with my bags to my room. Also, I ordered room service one night. Like the card said, i called the number to have them retrieve my tray, which i left outside of the door. 12 hours later when i was leaving in the morning, the tray was still there. I didn't have a horrible experience by any means. But given that this is a waldorf property, i expected excellence, and i did not experience that.
Okay
4.2
Pros: View
Cons: Dishonest staff with poor attitude. Bathroom in lobby was filthy. Poorly managed and needs updatng
Excellent
9.7
Pros: Great location and friendly staff
Excellent
9.4
Pros: The people where very nice, service was fast and accurate. The Cuban Sandwiches where very good. Great roast pork! I complimented the chef.
Cons: The extra charge for parking. It seems petty to charge $20 per night that your 1 car is parked in the parking garage. the cost for the weekend was plenty. The breakfast was good but a little pricey.
Located in New Town, this hotel is 2.4 mi (3.9 km) from Key West Harbour, and within 6 mi (10 km) of Key West Lighthouse and Keeper's Quarters Museum and Key West Butterfly and Nature Conservatory. Harry S. Truman Little White House and Southernmost Point are also within 6 mi (10 km).
Overall 7.2 Good
Based on 1,430 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.0
Okay
4.8
Cons: The elevator was slower than snails snot. You can see the water around all the obstructions. But it is not the Oceanview, it is water but not the ocean. Way overpriced
Excellent
8.5
Excellent
8.0
Good
7.4
Excellent
8.0
Excellent
9.7
Pros: Comfortable beds and room. Nice staff.
Cons: Needed more pool chairs.
Okay
5.1
Pros: The hotel bar was nice. The bartenders were friendly & quite helpful about any questions we had about Key West.
Cons: The resort fee is too expensive. The shuttle does not run @ all times. A cab cost about $16 to get to Duval St. There were never enough towels in the room; however, when we called, housekeeping did bring more towels within 30 minutes. The room was much smaller than it looked from the pictures on the website. Next time I will also choose to stay closer to Old Town.
Excellent
10.0
Pros: beautiful. clean. amazing staff
Good
7.7
Pros: Clean modern hotel, attentive staff
Cons: No Resturant on site
Excellent
10.0
Pros: Service in general very good, front desk people very nice, pool with the palm trees! clean rooms, bar services, clean and warm towels. That was a good experience there. thanks a lot.
Cons: the breakfast wasn't what we expected. and the restaurant after hours, that we had to walk to the "next door restaurant" to get the food.
Excellent
10.0
Pros: The on site staff was very friendly, great parking and on site excursion booking
Excellent
9.7
Pros: Hotel is remodeled since last visit. Very pleased with looks and amenities. Staff was also very helpful.
Good
6.2
Pros: the grounds are very nicely put together. The rooms were designed with luxury in mind. Being new they just have some growing pains to surpass but they will get there. The front desk staff seemed friendly and willing to attempt to fix any problem you might encounter.
Cons: Being fairly new, the first room we were provided had issues with the barn door for the bathroom where it wouldn't close. We had paid for a ocean view and we're given a room where the elevator block the view. The front desk was able to give us another room but couldn't provide us then with the size bed we had requested since we were there for multiple nights. The new room was clean and similarly put together but the barn door still on occasion would get stuck. Leaving one of us trapted temporary in the bathroom. The second downfall which really has to do with the location is it is right there upon entering key west so if you request a ocean view room, you're going to hear the traffic coming and going.
Located in the heart of Key West, this hotel is 2.3 mi (3.8 km) from Key West Harbour, and within 6 mi (10 km) of Key West Lighthouse and Keeper's Quarters Museum and Key West Butterfly and Nature Conservatory. Southernmost Point and Mallory Square are also within 6 mi (10 km).
Overall 7.2 Good
Based on 1,072 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: Very cool place. Lots of soul, super clean. Food Truck was cool!
Cons: No beach, but beaches in KW aren't great anyway. but pool is awesome. 6$ cab ride to town.
Excellent
8.0
Mediocre
2.0
Excellent
10.0
Cons: No hot tub is my only first-world complaint!
Good
7.1
Good
6.5
Good
7.1
Excellent
9.4
Excellent
10.0
Pros: Very clean rooms. Nice pool area
Cons: No 24 hour food option.
Good
6.5
Pros: Loved the food truck, great idea. Live music was great too, wonderful artists. Bar have nice seating areas. Ping pong table and corn hole game was a nice touch plus pool is a good size. Shuttle provided by the hotel makes getting to old town so much easier too. All shuttle drivers were super nice.
Cons: People at the front desk weren’t nice. They tried to multitask and take care of few customers at same time. I would rather wait for my turn to get the right service. Our room was dark and smelled very musty, looked clean though. We were located at the very last building next to housekeeping nook, which looks messy and dirty, not appealing at all plus housekeeping ladies were extremely loud every morning waking is up very early... One day our Key wasn’t working and we had to wait a little for someone to show up at the desk, we were taken care of but no smile, no thank you or sorry...
Excellent
10.0
Pros: Rooms were clean and staff was so friendly
Excellent
9.1
Pros: New hotel , very clean
Cons: Small rooms for $$$
Good
7.7
Pros: Great decor modern key west style,food truck was great,great prices and gourmet food. Pet friendly ,great idea for pet lovers!
Cons: Need few more pet areas,Need fl resident specials,walls a little thin,can hear outside noise and neighbors.overall very pleased 4.5
Located in Key West Historic District, this beachfront hotel is in the city centre and within a 10-minute walk of South Beach and Southernmost Point. Fort Zachary Taylor Historic State Park is 1.3 mi (2 km) away.
Overall 7.3 Good
Based on 13 reviews
All
- All
- Young couples
- Couples
Excellent
9.4
Pros: Bed was very comfortable; I enjoyed lemongrass products
Excellent
10.0
Pros: Absolutely loved this hotel . would most definitely go back .
Excellent
9.4
Excellent
8.0
Excellent
10.0
Pros: Rooms and food were amazing. Beautifully kept facility. Great views and nice beaches.
Good
6.0
Pros: The location is good. Close to the downtown.
Cons: Our room. It was next to the service area. They parked their cleaning dolly's in front of our window and had loud conversations from early morning. We couldn't look out the window as the maids were right in front. So much for ocean view. The door stuck to the point my wife couldn't open it. The AC unit was very noisy. Like on old ice machine. We experienced this when we returned from dinner and a night out so it was late evening, we didn't mention until check out. We we mentioned the morning of check out they were indifferent. Said we should have called maintenance in the middle of the night,
Excellent
8.5
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
9.7
Cons: This place was super nice for the price! Great room and bathroom, amazing pools and good food at a reasonable price at the cafe on the beach! Would efinjtely come back
Excellent
10.0
Pros: The staff is very friendly and accommodating. Rena and Luis were great staff that made our stay extra pleasant. My husband and I are expecting our first child and they surprised us with sparking cider cookies and a baby picture frame. Rena especially went out of her way to make our stay and enjoyable one. We decide to stay four nights instead if two and they discounted our rate. I didn't want to leave.
Excellent
10.0
Pros: Partial ocean-view room had a great balcony with a beautiful view. Room was clean and very comfortable. We enjoyed the hammocks at the Sand Bar and watching the sunset from the pier. Great location on the water, but close enough to Duval Street to enjoy all the restaurants and clubs with ease. The hotel restaurant was also exceptional. Would definitely recommend!
Excellent
9.4
Pros: Staff was exceptionally friendly and responsive; location was a quick walk to anywhere; rooms were quiet and comfortable. There's a nice Cuban food stand across the street for a quick breakfast. The poolside staff made sure we had what we needed at all times and the lunches they deliver to poolside from the cafe' were great. Couples' massage was very relaxing. Can't wait to return!
Excellent
9.7
Pros: Nice and clean facilities, friendly staff, and location was outstanding. Love the hammocks for taking a nap in the afternoon.
Cons: For the price you pay, the rooms are a little on the small side. After an evening on Duval Street, went back for a nightcap with my son. The rum runner I ordered tasted a little funny, but my son and I agreed it was ok. After drinking it, was advised by bartender he made it with all 151 rum because he was out of Bacardi at the time, "hope that was ok." Not what I needed for a nightcap. Another bartender on site, Arjay, was outstanding and personable.
Good
7.1
Pros: Beautiful, great staff.
Cons: I stayed last year with a friend and we had a great time. This year I had found out it had bought buy a corporation. What this proved to show to me is, no more smoking anywhere on the premises, jacked up prices, and no floaty's. In the pool. No robes or conditioner in the bathroom. Although small things, it really changed the experience when I had previously been so impressed. Will be looking for a new getaway next visit to key west.
Excellent
10.0
Pros: Location, views room confort , the resort in big and 3 different beautiful pools , Love it
Cons: some waitress at the restaurant were rude and not friendly
Excellent
10.0
Pros: Ocean view with balcony sitting area. Pool with bar and food available. Quiet but an easy walk to all the fun of Duval street.
Located in Old Town, this beachfront resort is in the historical district and within a 10-minute walk of Higgs Beach, Duval Street and South Beach. Southernmost Point and Key West Butterfly and Nature Conservatory are also within 1 mile (2 km).
Overall 6.2 Good
Based on 458 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Mediocre
2.0
I never write stuff like this, because I know people work hard, but I have to say -- do NOT stay here. The good parts? The beach access is lovely, and it's great to be able to hang by the pool. That said, it is not even close to worth the exorbitant prices they're ballsy enough to charge. The building exterior is in near-disrepair, the interactions w/staff were consistently bizarre and challenging -- for example, I was told upon arrival that I couldn't use a cart to bring my own bags to the room...yet 2 hours later, the bags were still sitting on the cart exactly where I left them. Thee bathroom quality made the Best Western look super classy. There was a rusted and exposed bedframe we had to be careful to avoid. We asked for extra coffee -- well, not really extra, because the room was stocked only with decaf, and then when we asked for regular coffee, we had to 1.) explain to the person who arrived that we did not ask for housekeeping service and then, in attempt #2, fend off laughter when we realized they had brought only additional decaf coffee. Anyway, I'll stop, and this wouldn't be a big deal if I hadn't paid more than $6500 for 5 nights. (One of which I had to skip due to travel disruption, but no flexibility in that respect, of course. Full price for the night I wasn't there.) That figure also doesn't include the $900+ charges in resort fees and a handful of meals at the bar and pool. I'm writing all this mostly to vent -- and spare others this frustration and disappointment -- but I feel legitimately embarrassed by having "splurged" on this "indulgence". (This is a Waldorf Astoria?!) I tried expressing this opinion to the hotel, who repeatedly told me they'd call me in 5 minutes, then asked for my preferred time for a call, and of course never called. I'll stop now, for real. But man, I'm still pissed.
Excellent
8.5
Good
6.2
Excellent
9.7
Good
6.5
Excellent
8.0
Okay
4.0
Excellent
8.0
Good
6.0
Excellent
8.8
Pros: Beach front and other amenities makes this hotel stand out from the others in key west
Cons: Rooms seemed a bit simple for the price
Excellent
10.0
Pros: everything incredible hotel wonderful grounds breathtaking hotel INCREDIBLE TOP NOTCH STAFF I could go on and on This is now a must for me in Key West
Cons: Absolutely nothing
Okay
4.0
Pros: All staff was amazing. The lobby and pool areas are nice and fairly well kept.
Cons: This property needs maintenance. So many things need repair. Elevators, facade, chairs, bedding, wood in rooms were all things noticed that needed repairs. For a 5 star property it's being maintained at a 2 star level.
Okay
4.3
Pros: Location is beautiful
Cons: Beach is full of rocks and algae. The public beach next door is much better. First room was filthy and had a broken toilet. Second room was in desperate need of updates
Okay
5.7
Pros: The pool would have been wonderful given the location and views of the ocean, but it was so dirty and unkempt....
Cons: We visited the pool nearly every afternoon for the entire week and not once was the pool cleared of leaves, grass, garbage. There was a spot on the pavement that a drink must have spilled or something and it was there for the entire 6 days. I was quite disappointed considering the resort fee is apparently supposed to cover towels/chairs by the pool. Also, it seemed staff was never around to help set up chairs, grab towels and the like, finally we just went and got our own. Very disappointed because this place has so much potential!
Good
6.0
Pros: Very friendly staff
Cons: Everything very bad conditions for the price
Okay
4.0
Pros: Beach and pools are great. Staff on the beach that set us up in our cabana was great, the only positive staff experience we had.
Cons: Front desk couldn't find our third party reservation so gave us an ultimatum of leave and try to get our money back or stay in a handicap room at current rate. Also told us never to book through a third party...then why do you participate in those sites?! 5 minutes after we were in our room they called and said, oops we found it you're good. Meanwhile charged us $200 to open credit card even though we had prepaid through 3rd party the charged our card another $330 the next day which they could not explain. In fact when i called down to front desk to ask for an explanation they said they were really busy with guests, but would try to assist. I laughed. They then just said it would be refunded at check out with no explanation. Room had dead fruit flies everywhere, it's Florida, I get it. We live here, but I asked the front desk to have someone come clean them up and no action was taken. We made the best of it, always do, but they will not get repeat business from us.
Okay
4.0
Pros: Location
Cons: The hotel needs a total update it’s tired and old
Okay
5.4
Pros: Friendly staff all encountered
Cons: Beach was dirty with plastic cups all over fishing net washed up on beach not removed piers damaged beach equipment old rooms cold in furniture not inviting landscaping not kept up jet ski's for rent in rough shape.
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Accommodations in Key West
Airports in Key West
Landmarks in Key West
- Florida Keys Eco-Discovery Center
- Duval Street
- Mallory Square
- Southernmost Point
- Sloppy Joe's Bar
- Ernest Hemingway Home and Museum
- Key West Lighthouse
- Key West Cemetery
- Tropic Cinema
- Key West Aquarium
- Mel Fisher Maritime Museum
- Key West Butterfly and Nature Conservatory
- Harry S. Truman Little White House
- San Carlos Institute
- South Beach
- Schooner America
- Key West Shipwreck Museum
- Oldest House & Garden Museum
- Red Barn Theater
- Ripley's Believe It or Not