Key West car rentals

Key West car rentals

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Key West, FL, United States
2 Oct — 9 Oct
Same drop-off
Key West, FL, United States
Sat 02.10
Noon
Sat 09.10
Noon
Driver's age:

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Key West car rental information

Pick-up locationKey West
Rental locations10
Airport locations9

Key West car rental reviews and directory

Rated #1
Budget
Best rated
7.5 Good (101 reviews)
1 location in Key West
Budget
Locations in Key West
  • 7.6
  • 7.7
  • 7.5
  • 7.5
  • 7.3
Recent reviews
10.0 Excellent2021 Aug 10
The attendants were extremely helpful in matching me to the SUV I needed.
3.9 Mediocre2021 Jul 13
There was one hour waiting for the pick up. Under staff was the issue as well as the shortage of car
2.0 Mediocre2021 Jul 07
Booked for 6pm. Closed when arrived.
4.0 Okay2021 Jun 17
Vehicle was not ready at pickup. Had to wait 30 + minutes The second seat area was filthy. No one was at the counter at drop off.
10.0 Excellent2021 Jun 14
Pick up and drop off were quick and easy.While it was great to have a truck I was surprised it had big mudder tires on which made it really loud.
6.0 Good2021 May 02
People were friendlyCar wasn't ready for over an hour. Also many other customers were also having to wait as there were not any cars available even though we all had reservations and confirmation numbers.
2.0 Mediocre2021 May 01
Drop off was easy.The first car was difficult to get as they had rented all their cars in Key West, so we had to wait several hours. The car they gave us broke down and had to be returned.
8.0 Excellent2021 Apr 24
Pick up was disorganized, they didn’t give me all the paperwork which considerably slowed drop off
2.0 Mediocre2021 Apr 19
Didn’t charge what I was supposed to be charged and never communicated it to me.Better communication while booking with accurate pricing. I didn’t receive a receipt or anything and the price was completely different than when I booked it.
2.0 Mediocre2021 Mar 23
I could of had a car. Ruined our trip. Did not know they closed so early.
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Rated #2
Thrifty
7.5 Good (38 reviews)
1 location in Key West
Thrifty
Locations in Key West
  • 8
  • 7.8
  • 7.2
  • 7.3
  • 7.4
Recent reviews
10.0 Excellent2021 May 27
Staff was helpful and friendly and drop off was super easy.All was good.
8.8 Excellent2020 Sep 29
Pretty simple in & out. Toll policy so-so.Car wasn't ready for pickup at my allotted time.
6.0 Good2020 Aug 17
The staff was helpful at check-in and check-out.The air conditioner was not that great in the daytime heat and the gas tank was not full on pickup.
2.0 Mediocre2020 Aug 11
I was unable to cancel my rental. Plans changed due to COVID-19I was unable to cancel my rental. Plans changed due to COVID-19
6.0 Good2020 Mar 26
Didn't get to take the tripDidn't get a refund for the auto insurance after my trip was cancelled.
10.0 Excellent2020 Mar 24
cheaper rates
6.4 Good2020 Jan 30
nothing reallyI did not like the fact that I specifically rented a convertible and when I checked in there were not any available and the rep was not able to tell me when one would be available. Unexpectedly I had to return the Jeep 2+full days early and was not offered any type of refund or credit, bad business in my opinion.
8.0 Excellent2020 Jan 28
No fluid came out for the windshield wipers which was frustrating. We bought more but it still didn't work. Told the lady at the counter when we returned the car & she deducted the cost of the fluid from our bill. Much appreciated
10.0 Excellent2020 Jan 23
Quick and easy pick up and drop off. Great rate compared to others.
4.0 Okay2019 Aug 17
-Unprofessional counter staff. To be replaced
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Rated #3
Avis
7.2 Good (33 reviews)
1 location in Key West
Avis
Locations in Key West
  • 7.2
  • 7.4
  • 7.1
  • 6.9
  • 7
Recent reviews
2.0 Mediocre2021 Jun 17
My reservation was not honored. Arrived at my destination and was told there were no cars available. Ended up being forced to pay more than double the amount to get a car at a different agency. Terrible!
10.0 Excellent2021 Jun 07
The staff was excellent and the vehicle was exactly what we wanted
2.0 Mediocre2021 May 17
The staff member told us "we had no hope of getting a car" and to use another agency, therefore we never got our carThe staff should have issued a refund for the prepaid rental, but would not
6.0 Good2021 Feb 28
Mack was so helpful! He tried to help my reservation when my flights were rerouted and we got in an hour later than expected. He really went above and beyond to try to accommodate the change in plans.Closing the office prior to the arrival of the last fight is problematic, there were a number of folks stranded without their rental car. This resulted in additional taxi fees from and returning to the airport to pick up the vehicle during the next days business hours. If business hours could be extended, the arrival in Key West and Avis experience would be more enjoyable.
10.0 Excellent2020 Aug 31
Staff was very easy which with to work and quick for a small airport.
10.0 Excellent2018 May 06
Terrible customer serviceStood in line for an hour and a half to get a car. The only had 2 people working.
4.4 Okay2018 Mar 20
never return earlyCar was nice, except had 3rd row of seats that would not go down to make better access for suitcases.We returned this car early. AVIS would NOT credit us for the unused days, but instead charged for the full amount. This amount came to over $400. When we picked up the car in Key West, we mentioned that we might return it (to Cutler Bay) early. Nothing was said at that time about the full charge or changing our contract. In Cutler Bay, they insisted on charging the full amount. VERY POOR customer service. Will never rent through AVIS again.
8.8 Excellent2017 Dec 27
Don’t forget you VISA insurance, AVIS won’t remind youSale representative successfully pushed their optional insurance because I forgot I already had one with my VISA credit card, which the sale rep perfectly knew.
4.4 Okay2017 Nov 14
The car, or any other car, was not available at the time of pickup.
10.0 Excellent2017 Aug 08
Flexible drop offWe rent this car in Key west and have to drop off at the airport. And we saw a avis store near of our hotel. They let us drop off at this station. A perfect service. We booked the car very cheep by the website kayak.You dont have to choose so many insurance. The insurance from avis is to expensive than from the alliance.
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Rated #4
Dollar
7.2 Good (60 reviews)
1 location in Key West
Dollar
Locations in Key West
  • 7.8
  • 7.5
  • 7.2
  • 6.8
  • 7.2
Recent reviews
1.9 Horrible2021 Aug 18
We all appreciate customer service right? My flight got canceled, had to rebook in a nearby city, and they couldn’t transfer my pick up location to help my trip at a major hub where cars were plentiful. I went with Enterprise, no issues there!
10.0 Excellent2021 Aug 09
The pickup and drop off in Key West was easy, on-site and convenient.
6.0 Good2021 Jun 02
Did not have to have to take a bus. Car quality. Easy drop off.The check in process was horribly long - more than an hour. Not enough staff. The person was nice and knowledgeable but needed help. We had to wait longer while she stopped serving people in line so she could prepare preferred customer contracts.
10.0 Excellent2021 May 26
Very helpful friendly staffNothing really v good
8.0 Excellent2021 May 22
Key West airport is crowded and when we arrived the Dollar rental sign was off. There was a small sign to go to Hertz that I didn't see until most of the crowd had moved out. Then, there was only ONE agent working. Clearly, there should have been more agents there. Thankfully, there was no line when there for drop off.
6.0 Good2021 Apr 29
Drop off was very difficult. The staff was ok, but I was not informed on the 3rd party website of all the additional fees at pickup..All around could have been better.. every aspect. But was good value
10.0 Excellent2021 Mar 28
Staff was friendly but understaffedHave more staff at the Key West airport
4.0 Okay2021 Jan 04
Dollar did note have the car I reserved on lot. They instead gave me a compact SUV and charged me for the full price of the premium convertible I reserved. Since it was booked via Kayak I couldn't get a refund and there were no other options available. Overall, I would not book a car from Dollar again not use a third party website like Kayak.
2.0 Mediocre2021 Jan 03
Pick up time was noon. I had to wait until 1:30 to pick up my car.There is too much to list.
4.4 Okay2020 Feb 10
Vehicle was in good condition.The larger vehicle I had reserved was not available when I arrived. It had been sent to Miami (for Superbowl). I had specifically reserved the extra large vehicle to transport groups of people. Had to make extra trips because my reservation was not kept. Also... I left my jacket in the vehicle. Trying to contact lost and found seems near impossible. I pout a description and request in the on-line Lost and Found... but have heard nothing. I'm not sure if the different rental agencies talk to each other... when I arrived they issued the vehicle through Thrifty (not Dollar)... do they get the same request for Lost and Found? -Spencer Wayne (507) 215-1604
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Rated #5
Hertz
7.1 Good (61 reviews)
1 location in Key West
Hertz
Locations in Key West
  • 7.4
  • 7.4
  • 7.2
  • 7.2
  • 6.9
Recent reviews
1.9 Horrible2021 Aug 02
The vehicle had 47,862 miles on it at pick-up. It had exterior damage and was worn out. For what I was charged, this vehicle should have been almost new and in excellent condition.
1.9 Horrible2021 Jul 07
The woman checking me out and setting up the rental was hands down the rudest woman I’ve ever dealt with at a rental car facility. There was a tropical storm and people were trying to leave and she made it extremely difficult and spoke extremely rudely to myself and other. Horrendous service.
6.0 Good2021 Apr 28
The women at the counter was amazing. She was a true professional under extreme stress. There were no.cars avafor.pick up and people were very upset.Not waiting for well over an hour for my rental.
2.0 Mediocre2021 Apr 16
The customer service ruined my entire experience.The Hertz representative could have treated me like a human
2.0 Mediocre2021 Mar 15
This rental is by far one of the worst experiences of my life. I was standing there waiting for a car for over three hours. Meanwhile the staff was extremely rude, unhelpful and condescending. The manager especially raised her voice yelling at us. Worst experience of my life.
8.0 Excellent2021 Feb 07
Staff was not very helpful or friendly. Very bored and most likely did not like her job, both on pick up and drop off.Include second driver in fees like Avis and other companies. Won't use hertz again because of extra driver fee.
2.0 Mediocre2021 Jan 25
I actually never got the car somebody else took it probably bribe the clerk with money underneath the counter and go. This is Key West.
8.4 Excellent2020 Nov 23
PIckup and dropoff was was quickNothing much - it was a good experience
8.0 Excellent2020 Nov 04
all was as they saidWe would like to have extended our rental by 2 hours but they said they'd charge for a full day so we did not extend it.
2.4 Mediocre2020 Oct 29
Hertz does not inform their employees that rent the cars about their closed (For ever) locations for drop off. These locations no longer exist. I went to three closed locations before I finally found one that still existed.
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Rated #6
Enterprise
5.9 Okay (17 reviews)
2 locations in Key West
Enterprise
Locations in Key West
  • 6.3
  • 7
  • 5.7
  • 6.1
  • 5.4
Recent reviews
1.9 Horrible2021 Jul 16
Horrible experience. I wasn't made aware of the location hours at the time of booking, and my pick-up time was actually their closing time (2:00 pm on Sunday). Our flight arrived late, so the location was long closed, and the only other location didn't have any available vehicles. Never again will I rent via Kayak or with Enterprise.
10.0 Excellent2021 Jun 21
Cleaning inside of the Car
4.0 Okay2021 Apr 11
Drop off was easyThe car was filthy and rattling. Ripped up seats in the back..... and the desk guy in key west was so rude and non helpful
8.0 Excellent2021 Apr 02
The drop off was fine!We had a 10am airport car pickup at Key West International Airport. No cars were available at 9:50am when we arrived. We had to wait until 10:30am for next car coming back to be washed and cleaned. No one asked about Sun Pass. Will have to pay a fortune for each toll we went through without Sun Pass on the car?
2.0 Mediocre2021 Mar 01
Nice vehicle.Arrived at the pickup time. They were closed. Came back the next day to get the vehicle, it wasn't ready. After an hour long wait, the vehicle was presented to me. Clearly it was rushed. Did not have a full tank of gas. There was no walk around to inspect the vehicle. I took off with the vehicle. Already late for my meeting. Upon drop off in Miami, I was informed that there was damage to the vehicle on the passenger side rear door. Since it was a black vehicle and on the passenger side, I did not notice it on pickup. So in Miami I was informed that I will be charged for the damage.
4.0 Okay2021 Feb 26
Reserved a full size sedan in Key West. Only available was a compact. Had no choice and told it was an upgrade. Could not debate as that was the only car available. I took out collision when reserved with Kayak which also covered 2nd driver. I was told that would not give me coverage and second driver had additional charge. I ended up paying twice the amount I locked in on with my reservation. Very disappointed in Enterprise.
2.0 Mediocre2020 Nov 11
NothingEverything
4.0 Okay2020 Oct 22
I first was given a car that I as a female driving 100 plus miles fid not fill safe it. I called and the representative handled it well, however was a very different story when I went to pick up the exchange. they did have a car but refused to exchange it. I told him I wasnt driving the car so to give me options. He said to wait around for an hour and he would have a few. I did, that the whole time not in rep acknowledged I was there or how much time I still had to wait. at about the 1.5 mark he exchanged my key and sent to the parking lot to find the car.customer care is all the brick and mortar store have to set themselves apart as everything is moving quickly to having items shipped. The service given was unacceptable but helped me to realize that in my own store I could do better. Shame on the company that doesn't take a few risk now and again or absorb the cost the service their clients with excellence. one of the employees at enterprise was lying and it isn't my job to figure out if it was the rep at the location or the rep on the phone. I would like to rely on the integrity of the company and its staff. This is the first time this has happened but it only tajes once to put a stain on an otherwise clean reputation. Now should I rent again I will not have the same trust not confidence as I had before. I am hoping that moving forward I’ll be able to find a car from another agency
8.0 Excellent2020 Aug 10
Great car and nice counter staff.The car smelled of cigarette smoke.
5.6 Okay2020 Jun 16
I reserved a pickup truck because I had small trees to transport800 miles. When I got there, no truck! Minivans are a poor substitute. There was never going to be a truck. They know when you get there you’ll take whatever they can give you- too late to do otherwise. Have had similar issues with enterprise. Reserve to a destination then when you pick up they tell you the location is closed, you have to return 90 minutes away from your destination. Know they have no obligation to deliver what you reserve or receive it where you want.
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Rated #7
Alamo
5.8 Okay (20 reviews)
1 location in Key West
Alamo
Locations in Key West
  • 6.4
  • 6.6
  • 5.8
  • 5.4
  • 6.1
Recent reviews
10.0 Excellent2021 Jun 11
The staff were wonderful! They were so helpful and patient in what was a difficult circumstance at timesLike most islands, the inventory is limited and the prices higher
2.0 Mediocre2021 May 28
Staff was reluctant to help. arrived at pickup and was told cara wouldn’t be ready for another 2 hours.. which was 4 hours over our original pickup time. Stranded at an airport waiting for our car.
10.0 Excellent2021 Apr 19
everything went smoothly, from booking to returnprice can always be better, but in this case Alamo was the best price.
2.0 Mediocre2021 Apr 13
N/ADidn’t have my rental car available @ time of pick-up. Had to cancel
4.0 Okay2021 Apr 11
Complimentary upgrade because my vehicle was unavailableCar was not available upon pickup. Was told three hour wait but did not get called for seven hours. Car was dirty and windows needed to be cleaned from all the previous dirt and grim. Customer service disconnected my call six times while trying to remedy the problem
2.0 Mediocre2021 Apr 05
Friendly staffCar was not what I reserved. They had no full size cars available. Car smelled like smoke and made my kids sick
2.0 Mediocre2021 Jan 04
The convenience is good because it's a small airport.They never give you the car you reserved
2.0 Mediocre2020 Oct 18
Nothing. No one was there to assist us with getting our vehicle when we prebooked weeks in advance. After calling corporate, it turns out that front desk people are supposed to stay up to two hours after closing to make sure those who booked could get their car. Yet the security guard told us that the staff LEFT EARLY EVEN THOUGH THEY HAD OUR RESERVATION ON FILE.Everything. Considering we didn’t get our car due to poor customer service.
10.0 Excellent2020 Jul 25
The Alamo staff are the best in Key West.
10.0 Excellent2020 Apr 01
Yes staff was very helpful and friendly. I will be renting Alamo from now on in K West.nothing.
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Rated #8
National
2 Mediocre (1 review)
1 location in Key West
National
Locations in Key West
  • 2
  • 6
  • 2
  • 2
  • 2
Recent reviews
2.0 Mediocre2021 Jan 03
The car was niceWe had a reservation for 9AM to drive from Key West to Miami. The car was not ready for us to drive away until noon!! When we checked in, the attendant said the car would be ready in an hour, but really took three hours. By the time we left there were 150 people in line waiting to check in to pick up their rental. Airplanes continued to arrive throughout the period with people expecting to pick up a car and continue their journey. Airport security was having a fit trying to make people maintain social distance when the airport physically did not contain enough space to allow 150 people in line waiting and people arriving claiming their bags on the baggage carousel to maintain distinace. The entire problem was caused by National, Enterprise, Alamo car rental mismanagement and inability to think outside the box. In fact, I watched two employees show up to work then disappear when having to confront unhappy customers looking for an explanation for why they couldn’t get their car.
Sunnycars
1 location in Key West
Sunnycars
Locations in Key West
Recent reviews
331 travelers who rented a car in Key West gave the car agency they used an average rating of 7.1

Car rental locations in or near Key West

Good to know

Most popular car type

Economy

When to book a rental car in Key West

Average daily price per month
Rental car prices as pick-up date approaches

Car rental insurance in Key West

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Key West car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Key West.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Key West car rental.

Top tips for renting a car in Key West

  • Book your rental car in Key West at least 1 day before your trip in order to get a below-average price
  • Economy rental cars in Key West are around 17% cheaper than other car types, on average

FAQs about renting a car in Key West

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Key West are Budget (7.8, 119 reviews), Alamo (7.6, 140 reviews), and Hertz (7.2, 66 reviews).

  • The average gas price in Key West is ₪11.23 per gallon over the past 30 days. Filling up a gas tank costs between ₪135 and ₪180, depending on the car size.

  • Economy (Ford Fiesta or similar) is the most frequently booked rental car type in Key West.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Economy car rental in Key West costs ₪181 per day, on average.

  • A Intermediate car rental in Key West costs ₪196 per day, on average.

  • A Compact car rental in Key West costs ₪178 per day, on average.

  • In Key West, cars are most frequently rented at Budget 3495 South Roosevelt Road (5 km from city center ).