Key West car rentals

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Key West, FL, United States1 Nov — 8 Nov
Same drop-off
Key West, FL, United States
Sun 11/1
Sun 11/8

Key West car rental information

Pick-up locationKey West
Rental locations10
Airport locations9

Key West car rental reviews and directory

Rated #1
Budget
Best rated
7.8 Good (88 reviews)
1 location in Key West
Budget
Locations in Key West
3495 South Roosevelt Road+1 305 294 8868
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 7.9
  • 8
  • 7.8
  • 7.9
  • 7.7
Recent reviews
10.0 Excellent2020 Aug 11
Pros: The staff were excellent at the Key West counter.Cons: Nothing.
10.0 Excellent2019 Nov 11
Pros: Super easy from start to finish
10.0 Excellent2019 Sep 11
Pros: Amazingly friendly staff in key west, helpful with car rental and local places to go. Quick and efficient service.Cons: Nothing - they were great in key west
2.0 Mediocre2019 Jun 19
Pros: Booked onlineCons: I arrive at rental car pickup at Key West airport to find they gave my reservation away. I had no car & was stranded in Key West. I was told this was common practice at this location.
10.0 Excellent2019 Jun 15
Pros: Staff was friendly and fast.
7.6 Good2019 Jan 28
Cons: Model I got (mustang) only fit 2 adults. Back seat couldn’t admit people or suitcases
2.0 Mediocre2018 Oct 09
car not availablePros: Called and called and got no live person to speak with locally or voicem automation hell could not hear my number and I was never forwarded to a representative.. Drove all the way down to the reservation counter at the airport or took an uber and was rudely told that their were no cars available after I had already reserved my reservation online for a noon pickup. He said check back after six. Really. And While I was there three cars had been turned in while I was speaking with him. He said well you are welcome to go somewhere else.Cons: I booked because I thought I could pick up a car at noon. and their were no drop off charges to take the car to another airport.
2.0 Mediocre2018 Aug 17
Poor overallPros: NothingCons: Booked a car through kayak, drove to key west to pick it up to be told that they don't have the car and they couldn't help us. Poor service all round
8.0 Excellent2018 Aug 06
Pros: parking and drop-off was well marked and quickly handled. far superior service to that found in miami
2.0 Mediocre2018 May 19
Cons: The fact that I cannot get a bill of the rental amount from anyone to submit on my expenses
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Rated #2
Hertz
7.5 Good (46 reviews)
1 location in Key West
Hertz
Locations in Key West
3491 S. Roosevelt Blvd+1 305 294 1039
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 7.8
  • 7.7
  • 7.6
  • 7.7
  • 7.3
Recent reviews
2.0 Mediocre2020 Oct 22
Cons: I could not rent. The car places closed at 6
6.8 Good2019 Dec 19
Cons: Less hidden fees
8.0 Excellent2019 Aug 11
Pros: Car was fine.Cons: The woman at the Hertz counter was not helpful. She didn’t even get off the phone to help us. She gave us no directions about the car. She was rude.
2.0 Mediocre2019 Jul 05
Pros: It's been almost 20 days still haven't received my refund from a canceled reservation Just ridiculous..Cons: Train Your staff on proper protocol get everybody on the same page and provide better customer service
10.0 Excellent2019 Mar 28
Pros: Very effiient & friendlyCons: Nothing
10.0 Excellent2018 Mar 31
Pros: Key West Hertz Staff Assistance
8.4 Excellent2018 Mar 25
Pros: Quick check-out.Cons: Not much
2.0 Mediocre2017 Dec 02
Cons: Agent at pickup refused to acknowledge that gas was not full.
6.8 Good2017 Nov 19
Easy drop offPros: Super fast and easy drop offCons: Want much to comment on. All we did was drop the car off and that was super easy.
10.0 Excellent2017 Jun 21
Pros: I enjoyed the convertible
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Rated #3
Dollar
7.4 Good (51 reviews)
1 location in Key West
Dollar
Locations in Key West
3495 S Roosevelt Blvd+1 866 434 2226
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 7.7
  • 7.5
  • 7.3
  • 7.1
  • 7.2
Recent reviews
4.4 Okay2020 Feb 10
Pros: Vehicle was in good condition.Cons: The larger vehicle I had reserved was not available when I arrived. It had been sent to Miami (for Superbowl). I had specifically reserved the extra large vehicle to transport groups of people. Had to make extra trips because my reservation was not kept. Also... I left my jacket in the vehicle. Trying to contact lost and found seems near impossible. I pout a description and request in the on-line Lost and Found... but have heard nothing. I'm not sure if the different rental agencies talk to each other... when I arrived they issued the vehicle through Thrifty (not Dollar)... do they get the same request for Lost and Found? -Spencer Wayne (507) 215-1604
10.0 Excellent2020 Jan 27
Pros: Staff member was exceedingly helpful.
9.6 Excellent2019 Jan 21
Pros: ease of returning the car
4.4 Okay2018 Dec 24
Cons: N/n
4.0 Okay2018 Nov 14
Pros: Car was clean and safeCons: She told me I needed to pay extra money for services I didn’t need. Way to expensive to rent a car for a common four hour trip. Never again
2.0 Mediocre2018 Sep 05
Cons: Customer service both at pickup and on the phone was terrible and down right rude. They didn’t have the car available that was reserved and upcharged us for another car. The service agent at the key west terminal was bombastic, and confrontational. She mocked my concerns and told me good luck with calling customer service (“they aren’t even in this country”). Customer service told me “no one in the entire company” could resolve the complaint, except for the agent at the facility, the same one causing the complaint. Would not rent from them again.
8.0 Excellent2018 Apr 30
Got what I asked for, and a surprisePros: The car was made available to me earlier than reservedCons: I said it was OK if the car hadn't been cleaned but it smelled as though someone had been sick inside. No obvious signs of any sick, so I took it anyway. After 20 miles drive with open windows, the stench was gone
9.6 Excellent2018 Apr 06
Vacation TripPros: The car was good on gas and had more than enough room.Cons: The car's steering was very bad. The steering wheel would catch or lock in place during driving. You had to pay attention to the car pulling to the right. When you tried to correct the steering, it would "Catch". Th steering wheel did this during the entire rental. I would have it checked before you rent it out again.
10.0 Excellent2017 Nov 17
Felt right at home in my Dollar Car.Pros: Drove well. Comfortable. Easy pick-up and return.Cons: Cigarette lighter (for powering accessories) did not work. Difficult to locate starter button behind steering wheel. Didn't like trunk opening procedure.
10.0 Excellent2017 Nov 13
Pros: The car was clean, the gas tank was not full when picked up. There was an adjustment made. The air work well, plenty of room for everything. Pick up was easy, returning not as much, walking to and from garage to terminal. Thank its a small airport KW.
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Rated #4
Thrifty
7.4 Good (37 reviews)
1 location in Key West
Thrifty
Locations in Key West
3495 S Roosevelt Blvd+1 877 283 0898
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 7.9
  • 7.8
  • 7.1
  • 7.2
  • 7.3
Recent reviews
8.0 Excellent2020 Sep 29
Pros: Pretty simple in & out. Toll policy so-so.Cons: Car wasn't ready for pickup at my allotted time.
6.0 Good2020 Aug 17
Pros: The staff was helpful at check-in and check-out.Cons: The air conditioner was not that great in the daytime heat and the gas tank was not full on pickup.
2.0 Mediocre2020 Aug 11
Pros: I was unable to cancel my rental. Plans changed due to COVID-19Cons: I was unable to cancel my rental. Plans changed due to COVID-19
6.0 Good2020 Mar 26
Pros: Didn't get to take the tripCons: Didn't get a refund for the auto insurance after my trip was cancelled.
10.0 Excellent2020 Mar 24
Cons: cheaper rates
6.4 Good2020 Jan 30
Pros: nothing reallyCons: I did not like the fact that I specifically rented a convertible and when I checked in there were not any available and the rep was not able to tell me when one would be available. Unexpectedly I had to return the Jeep 2+full days early and was not offered any type of refund or credit, bad business in my opinion.
8.0 Excellent2020 Jan 28
Cons: No fluid came out for the windshield wipers which was frustrating. We bought more but it still didn't work. Told the lady at the counter when we returned the car & she deducted the cost of the fluid from our bill. Much appreciated
10.0 Excellent2020 Jan 23
Pros: Quick and easy pick up and drop off. Great rate compared to others.
4.0 Okay2019 Aug 17
Pros: -Cons: Unprofessional counter staff. To be replaced
10.0 Excellent2019 May 03
Pros: staff was just fine,Cons: convertible camaro was not a good car.... for such a large sports car it had very little room... at best it is a 2 seat car. only a tiny person can ride in the back for more than a block or two..... with the top down. zero room for luggage other than back seat
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Rated #5
Avis
7.3 Good (26 reviews)
1 location in Key West
Avis
Locations in Key West
3495 South Roosevelt Boulevard+1 305 296 8744
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 7.6
  • 7.6
  • 7.2
  • 7
  • 7.1
Recent reviews
10.0 Excellent2020 Aug 31
Pros: Staff was very easy which with to work and quick for a small airport.
10.0 Excellent2018 May 06
Terrible customer serviceCons: Stood in line for an hour and a half to get a car. The only had 2 people working.
4.4 Okay2018 Mar 20
never return earlyPros: Car was nice, except had 3rd row of seats that would not go down to make better access for suitcases.Cons: We returned this car early. AVIS would NOT credit us for the unused days, but instead charged for the full amount. This amount came to over $400. When we picked up the car in Key West, we mentioned that we might return it (to Cutler Bay) early. Nothing was said at that time about the full charge or changing our contract. In Cutler Bay, they insisted on charging the full amount. VERY POOR customer service. Will never rent through AVIS again.
8.8 Excellent2017 Dec 27
Don’t forget you VISA insurance, AVIS won’t remind youCons: Sale representative successfully pushed their optional insurance because I forgot I already had one with my VISA credit card, which the sale rep perfectly knew.
4.4 Okay2017 Nov 14
Cons: The car, or any other car, was not available at the time of pickup.
10.0 Excellent2017 Aug 08
Flexible drop offPros: We rent this car in Key west and have to drop off at the airport. And we saw a avis store near of our hotel. They let us drop off at this station. A perfect service. We booked the car very cheep by the website kayak.Cons: You dont have to choose so many insurance. The insurance from avis is to expensive than from the alliance.
7.6 Good2017 Aug 06
Pickup time changed without noticePros: Great rental carCons: We really liked our rental car. The only problem we had was the pickup time being changed 2 hours later than what we were told. I called in after booking the rental to change our pickup time to 5 am and was told on the phone that the change was made and that the time would work. I decided to confirm the night before and was surprised when the automated system said our pickup time was 7 am. After talking to a representative they informed me that the location didn't open until 7 am so that was the earliest we could pick the car up. Aside from the obvious inconvenience, no one called or emailed me about the change, so if I hadn't confirmed we would have been waiting for two hours before we could pickup the car. Make sure to double check about pickup times.
10.0 Excellent2017 Apr 04
Personnel were pleasant and helpfulPros: courtesy
10.0 Excellent2016 Jun 12
Great rental - no issues.Pros: Quick service at the airport, but we flew in at a non-busy time.Cons: Tgey always try to up sell yiu, but thats just business.
6.4 Good2015 Nov 17
Bad Wipers, Underinflated TiresPros: car had a motor, ran well.Cons: Wipers made driving in the rain nearly impossible. Had to pull over (in the rain) and fix them. Car pulled right. Pulled over and found all 4 tires underinflated, two with only 26 psi in them.
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Rated #6
Alamo
7 Good (11 reviews)
1 location in Key West
Alamo
Locations in Key West
3491 S Roosevelt Blvd+1 844 958 1293
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
  • 7
  • 7.6
  • 7
  • 6.5
  • 7
Recent reviews
2.0 Mediocre2020 Oct 18
Pros: Nothing. No one was there to assist us with getting our vehicle when we prebooked weeks in advance. After calling corporate, it turns out that front desk people are supposed to stay up to two hours after closing to make sure those who booked could get their car. Yet the security guard told us that the staff LEFT EARLY EVEN THOUGH THEY HAD OUR RESERVATION ON FILE.Cons: Everything. Considering we didn’t get our car due to poor customer service.
10.0 Excellent2020 Jul 25
Pros: The Alamo staff are the best in Key West.
10.0 Excellent2020 Apr 01
Pros: Yes staff was very helpful and friendly. I will be renting Alamo from now on in K West.Cons: nothing.
8.4 Excellent2020 Mar 12
Pros: Staff were great. However the car only had 1/2 tank of gas. I called on the way to my destination the day I rented the car and the Alamo service rep said that it would be noted on the bill. At PBI the shuttle to the airport was prompt and quick.Cons: Be sure to check the fuel guage before leasing.
2.0 Mediocre2020 Feb 17
Pros: Not much...Cons: Just about everything.... I'm at an escalated level with Customer Service for a call back....
8.0 Excellent2020 Feb 08
Cons: When I originally rented the car it was for pickup from the airport. When I went there it was off site. This is very deceptive and was changed without my approval or knowledge.
6.8 Good2020 Jan 06
Pros: Drop off was super easy and quickCons: Pick up was terrible. Short on cars. Did not have car that was reserved. Asked me to take a car with a broken key fob and to go get batteries on my own. Finally, found an acceptable car. Discount was provided for the poor experience.
10.0 Excellent2019 Nov 15
Pros: Easy, quick process!
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Rated #7
Enterprise
6.5 Good (6 reviews)
2 locations in Key West
Enterprise
Locations in Key West
2516 N Roosevelt Blvd+1 305 292 0220
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
3491 S Roosevelt Blvd+1 844 958 1292
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
  • 6.6
  • 7.3
  • 6
  • 7
  • 5.6
Recent reviews
4.0 Okay2020 Oct 22
Pros: I first was given a car that I as a female driving 100 plus miles fid not fill safe it. I called and the representative handled it well, however was a very different story when I went to pick up the exchange. they did have a car but refused to exchange it. I told him I wasnt driving the car so to give me options. He said to wait around for an hour and he would have a few. I did, that the whole time not in rep acknowledged I was there or how much time I still had to wait. at about the 1.5 mark he exchanged my key and sent to the parking lot to find the car.Cons: customer care is all the brick and mortar store have to set themselves apart as everything is moving quickly to having items shipped. The service given was unacceptable but helped me to realize that in my own store I could do better. Shame on the company that doesn't take a few risk now and again or absorb the cost the service their clients with excellence. one of the employees at enterprise was lying and it isn't my job to figure out if it was the rep at the location or the rep on the phone. I would like to rely on the integrity of the company and its staff. This is the first time this has happened but it only tajes once to put a stain on an otherwise clean reputation. Now should I rent again I will not have the same trust not confidence as I had before. I am hoping that moving forward I’ll be able to find a car from another agency
8.0 Excellent2020 Aug 10
Pros: Great car and nice counter staff.Cons: The car smelled of cigarette smoke.
5.6 Okay2020 Jun 16
Pros: I reserved a pickup truck because I had small trees to transport800 miles. When I got there, no truck! Minivans are a poor substitute. There was never going to be a truck. They know when you get there you’ll take whatever they can give you- too late to do otherwise. Have had similar issues with enterprise. Reserve to a destination then when you pick up they tell you the location is closed, you have to return 90 minutes away from your destination. Know they have no obligation to deliver what you reserve or receive it where you want.
2.0 Mediocre2020 Feb 18
Cons: I rented the car that am. And when I showed up they didn’t have a car for me. I had to rent from hertz and pay more money.
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National
1 location in Key West
National
Locations in Key West
3491 S Roosevelt Blvd+1 844 958 1294
Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
Recent reviews
Sunnycars
1 location in Key West
Sunnycars
Locations in Key West
2516 North Roosevelt Boulevard
Recent reviews
265 travelers who rented a car in Key West gave the car agency they used an average rating of 7.5

Car rental locations in or near Key West

Good to know

Most popular car type

Full-size

When to book a rental car in Key West

Top tips for renting a car in Key West

  • Book your rental car in Key West at least 1 day before your trip in order to get a below-average price

FAQs about renting a car in Key West

  • Full-size (Ford Mustang Convertible or similar) is the most frequently booked rental car type in Key West.

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Key West are Budget (8.1, 106 reviews), Alamo (7.9, 131 reviews), and Hertz (7.7, 51 reviews).

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Full-size car rental in Key West costs ₪302 per day, on average.

  • In Key West, cars are most frequently rented at Budget 3495 South Roosevelt Road (5 km from city center ).