Book Thrifty car rentals in Key West

Reviews for Thrifty in Key West

Recent reviews

Traveler rating

Excellent

10

Good

8

Okay

1

Mediocre

2

Poor

0

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car was cleancustomer service

car availableper day

get the carpick up and drop

friendly staff

10.0

Pros:Staff was helpful and friendly and drop off was super easy.Cons:All was good.Reviewed 2021 May 27

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8.8

Pros:Pretty simple in & out. Toll policy so-so.Cons:Car wasn't ready for pickup at my allotted time.Reviewed 2020 Sep 29

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6.0

Pros:The staff was helpful at check-in and check-out.Cons:The air conditioner was not that great in the daytime heat and the gas tank was not full on pickup.Reviewed 2020 Aug 17

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2.0

Pros:I was unable to cancel my rental. Plans changed due to COVID-19Cons:I was unable to cancel my rental. Plans changed due to COVID-19Reviewed 2020 Aug 11

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6.0

Pros:Didn't get to take the tripCons:Didn't get a refund for the auto insurance after my trip was cancelled.Reviewed 2020 Mar 26

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10.0

Cons:cheaper ratesReviewed 2020 Mar 24

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6.4

Pros:nothing reallyCons:I did not like the fact that I specifically rented a convertible and when I checked in there were not any available and the rep was not able to tell me when one would be available. Unexpectedly I had to return the Jeep 2+full days early and was not offered any type of refund or credit, bad business in my opinion.Reviewed 2020 Jan 30

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8.0

Cons:No fluid came out for the windshield wipers which was frustrating. We bought more but it still didn't work. Told the lady at the counter when we returned the car & she deducted the cost of the fluid from our bill. Much appreciatedReviewed 2020 Jan 28

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10.0

Pros:Quick and easy pick up and drop off. Great rate compared to others.Reviewed 2020 Jan 23

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4.0

Pros:-Cons:Unprofessional counter staff. To be replacedReviewed 2019 Aug 17

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10.0

Pros:staff was just fine,Cons:convertible camaro was not a good car.... for such a large sports car it had very little room... at best it is a 2 seat car. only a tiny person can ride in the back for more than a block or two..... with the top down. zero room for luggage other than back seatReviewed 2019 May 03

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7.2

careful making changes with ThriftyPros:we were told we could change the contract and change it back without any problemCons:when we tried to change it back to the original plan it was difficult over the phone, and then the lady at the counter was difficult as well. she then did remove the late fee and change fee and continued to talk about how we were "late" when actually we were early when using the original contract terms. not a great customer service at all and will avoid thrifty again unless they significantly less money.Reviewed 2018 Sep 02

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• What is the most popular rental car from Thrifty in Key West?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Thrifty in Key West.

• How many car rental locations does Thrifty have in Key West?

  Thrifty has 1 rental location in Key West. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Key West airport (EYW)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Key West airport (EYW)?

  Yes