Book Enterprise car rentals in Key West

Key West, FL, United States
17 Aug — 24 Aug
Same drop-off
Key West, FL, United States
Wed 17.08
Noon
Wed 24.08
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" & helpful."(in 3572 reviews)
" and very helpful."(in 3572 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"The ."(in 4134 reviews)

Reviews for Enterprise in Key West

Overall Rating6.0 GoodBased on 23 reviews
Cleanliness
6.5
Comfort
7.0
Overall
5.9
Pick-up/Drop-off
5.9
Value for money
5.5

Recent reviews

Traveler rating
4
2
4
4
1
Find reviews that mention:
6.0
There was a long wait to pick up the car. They also tried to charge me $580, instead of the $167 that I was quoted. There was a very nice lady who fixed the problem, but please pay attention, as I was not the only one experiencing this problem.Reviewed 2022 Apr 29
review fromkayak
6.0
Not too many cars to choose from & car was very noisyReviewed 2022 Jan 03
review fromkayak
2.0
I canceled the reservation the rental place wasn’t even at the airport but was told if I took a car from thatI would be charged a11% more ! So I was left at the airport with no ride so I just ubered. Wouldn’t recommend Enterprise to anyoneReviewed 2021 Dec 18
review fromkayak
8.0
When we dropped off they tried to charge us an additional drop off fee that was not quoted when we rented. I specified pick up and drop off location when booking, then they tried to say we had to pay an additional fee at drop off since not a round trip rental. They “waived” the fee - but we should never have been charged the fee except for what was on my booking receipt to begin with. How many people don’t dispute that drop off fee and just pay when they shouldn’t?Reviewed 2021 Nov 15
review fromkayak
1.9
Horrible experience. I wasn't made aware of the location hours at the time of booking, and my pick-up time was actually their closing time (2:00 pm on Sunday). Our flight arrived late, so the location was long closed, and the only other location didn't have any available vehicles. Never again will I rent via Kayak or with Enterprise.Reviewed 2021 Jul 16
review fromkayak
10.0
Cons:Cleaning inside of the CarReviewed 2021 Jun 21
review fromkayak
4.0
Pros:Drop off was easyCons:The car was filthy and rattling. Ripped up seats in the back..... and the desk guy in key west was so rude and non helpfulReviewed 2021 Apr 11
review fromkayak
8.0
Pros:The drop off was fine!Cons:We had a 10am airport car pickup at Key West International Airport. No cars were available at 9:50am when we arrived. We had to wait until 10:30am for next car coming back to be washed and cleaned. No one asked about Sun Pass. Will have to pay a fortune for each toll we went through without Sun Pass on the car?Reviewed 2021 Apr 02
review fromkayak
2.0
Pros:Nice vehicle.Cons:Arrived at the pickup time. They were closed. Came back the next day to get the vehicle, it wasn't ready. After an hour long wait, the vehicle was presented to me. Clearly it was rushed. Did not have a full tank of gas. There was no walk around to inspect the vehicle. I took off with the vehicle. Already late for my meeting. Upon drop off in Miami, I was informed that there was damage to the vehicle on the passenger side rear door. Since it was a black vehicle and on the passenger side, I did not notice it on pickup. So in Miami I was informed that I will be charged for the damage.Reviewed 2021 Mar 01
review fromkayak
4.0
Pros:Reserved a full size sedan in Key West. Only available was a compact. Had no choice and told it was an upgrade. Could not debate as that was the only car available. I took out collision when reserved with Kayak which also covered 2nd driver. I was told that would not give me coverage and second driver had additional charge. I ended up paying twice the amount I locked in on with my reservation. Very disappointed in Enterprise.Reviewed 2021 Feb 26
review fromkayak
2.0
Pros:NothingCons:EverythingReviewed 2020 Nov 11
review fromkayak
4.0
Pros:I first was given a car that I as a female driving 100 plus miles fid not fill safe it. I called and the representative handled it well, however was a very different story when I went to pick up the exchange. they did have a car but refused to exchange it. I told him I wasnt driving the car so to give me options. He said to wait around for an hour and he would have a few. I did, that the whole time not in rep acknowledged I was there or how much time I still had to wait. at about the 1.5 mark he exchanged my key and sent to the parking lot to find the car.Cons:customer care is all the brick and mortar store have to set themselves apart as everything is moving quickly to having items shipped. The service given was unacceptable but helped me to realize that in my own store I could do better. Shame on the company that doesn't take a few risk now and again or absorb the cost the service their clients with excellence. one of the employees at enterprise was lying and it isn't my job to figure out if it was the rep at the location or the rep on the phone. I would like to rely on the integrity of the company and its staff. This is the first time this has happened but it only tajes once to put a stain on an otherwise clean reputation. Now should I rent again I will not have the same trust not confidence as I had before. I am hoping that moving forward I’ll be able to find a car from another agencyReviewed 2020 Oct 22
review fromkayak

Where can I find Enterprise car rentals in Key West?

3491 S Roosevelt Blvd, Enterprise car rentals

Address

3491 S Roosevelt Blvd

Hours

Wednesday08:00 - 22:00
Tuesday08:00 - 22:00
Saturday08:00 - 22:00
Friday08:00 - 22:00
Sunday08:00 - 22:00
Monday08:00 - 22:00
Thursday08:00 - 22:00

Phone

+1 844 958 1292

Address

2516 N Roosevelt Blvd

Hours

Wednesday08:00 - 22:00
Tuesday08:00 - 22:00
Saturday09:00 - 14:00
Friday08:00 - 22:00
Sunday09:00 - 14:00
Monday08:00 - 22:00
Thursday08:00 - 22:00

Phone

+1 305 292 0220

Good to know

Most popular location

2516 N Roosevelt Blvd

Most popular car type

Mini

Top tips for renting a car from Enterprise in Key West

  • Mini rental cars from Enterprise in Key West are around -42% cheaper than other car types, on average

FAQs about renting a car from Enterprise in Key West